I'm still in the planning stages of my wedding, but I was concerned about the negative reviews for this venue. It is exactly where I want to get married and fits in my price.
...
Knowing that one back experience can get blown out of proportion, I called and asked the owner about the bad reviews. I've worked in customer service my entire adult life, so I know how out of hand online reviewing is these days.
The owner was very pleasant on the phone, and got emotional when I asked her about the bad reviews. They are all from the SAME WEDDING!! They should not be given any credence. The wedding party was rude and were openly drinking in the parking lot, against the rules they signed off on. AND even though she prefers not to have hay in her hall because the straw is very hard to get out of the carpet, she allowed them to have the hay bails. With the assurance that the bride's family would clean it all up.
BTW - she only has one broom, so the statement about "everyone being required to sweep" wasn't accurate either.
Very sad to see a very nice lady, get destroyed over a bad review that never seem to go away.
I will update my review after my event.