Hiring Victoria and her team was one of the best decisions that my now husband and I made for our wedding. From the first meeting, she was nothing but sweet and equally eager about all of our ideas for the wedding. She happily answered every qu...estion and concern we had and never made us fill silly or unintelligent.
Beyond her being so nice to just talk and plan with, her experience and connections proved to be a great resource for us before, during, and after the wedding. Whenever we had questions or needed suggestions she and her team were so fast to shoot back recommendations. They were able to give us recommendations for vendors with prices and whatever background information they had. This cut back on what would have been hours or days of stressful searching and contacting vendors for prices. They recommended some amazing vendors too, photographer and makeup artist especially.
Day of, Victoria and her team really shined. If we had any lingering questions on hiring a planner, she proved how important the job is. Whenever we spoke she was still so cheerful and nice, kind of just floated in and let us know what was next and asked if we were ready and if we wanted to this or that. Always keeping us informed and in control of the day, but never forcing a decision or rushing any moment. Our friends and us mostly had planned to handle all of set up and tear down but her team really helped with everything there too. They really made sure that everything went as smoothly as possible.
Now, we did have one issue with the wedding, but it would not have been fixed as much as it was if not for her and her team. In short, our DJ had a covid scare and subcontracted out to another DJ. He didn't tell anybody about the change and it seems like didn't send him the music worksheet that Victoria had us complete. This was after he had confirmed that he got the worksheet and could handle all the music. So, day of, none of us had an reason to doubt the DJ and were fairly busy with everything else so didn't realize there was an issue until I was about to walk out for the ceremony. The guy was playing generic wedding music instead of what we picked. I just blurted out that it was wrong and she was on it. One of her other coordinators(not sure of his title), Josh, got my song on his phone and played it into the officiants microphone. Nobody even noticed that something was wrong. There was a couple other issues with the DJ but Victoria was right there to fix them. Again. she saved the friggin day here. Then Monday after the wedding we were still upset about the DJ so reached out to her for just advice. She agreed with us, validated our feelings, told us she had already been in contact with the original DJ, and then told us to just leave it to her and enjoy the honeymoon. A day later she got back to us and let us know the DJ was giving us a full refund. I can't imagine how that would have gone without her taking charge. A perfect example of her experience, dedication, kindness, and connections ultimately saving the day.
I would recommend her and Genesis to anybody, everybody that I met through them were so nice and made us feel like our day was as important to them as it was to us.