Using George Street for my photography is probably the #1 thing I would change about my wedding. You have to sign the contract before you are able to choose your photographer. Once... we did that, we found that none of the photographers had particularly impressive pictures, but you aren't allowed to speak with them until the week of your wedding. I will say that I had a friend in a larger city (I live in Baltimore) use George Street with better results than my own, so maybe the photographer talent ranges more. Although my photographer was very kind, she was not good at directing the group and we missed out on a lot of good shots, even ones that I specifically showed her that I wanted during our pre-wedding meeting. My fiance and I don't know how to pose ourselves and had a large bridal party, so we could have used more direction. We paid for an associate photographer as well, and the interaction between him and the lead photographer was fairly awkward as they don't regularly work together. He ended up half an hour late to my husband's "getting ready" which set our day behind a bit and made us lose out on some group pictures.
All that being said, the absolute worst part is the customer service after your wedding. They are very dedicated in selling you the service, but the post-wedding communication is extremely poor. I was initially told my pictures would be delivered within 3 weeks on the phone, with a preview a few days after. After a week, I asked and was told a preview isn't guaranteed, and delivery is in 6-8 weeks. I asked for a few good pictures to be sent to me so that I could make our thank you cards, and was told no. I ended up reaching out on my own to my photographer, who kindly took her own time to send me a few pictures she had. I received a preview album at 6 weeks. The pictures that were chosen were terrible (us blinking or not looking at the camera), and not edited to our liking (very over saturated). I asked if they could change the editing style pre-emptively, rather than delivering the entire gallery edited that way. I also asked if they could send us unedited photos rather than editing them incorrectly. Again I was told that it wasn't an option, and I could ask for edits after I received my entire gallery. When I received my entire gallery, the pictures were all edited this way. Even my friends and family were commenting on how weirdly colored the pictures were. I asked George Street to re-edit a huge number of photos (500+), which they agreed to do. 3 months (!!) after my wedding, I received 50 of the 500 photos. Customer service was actually confused when I asked where the remainder were, and said I had only sent 50. Of course I had e-mails showing I had listed way more. Finally someone called and apologized and said they had no idea what happened. Around 4.5 months after my wedding, I finally received nicely edited photos.
I've been in 4 bridal parties just in the last year, and I can safely say my photography experience was the worst of everyone. Although George Street is significantly more affordable, the savings were not worth dealing with the poor communication combined with lack of "talent" with photography and editing. I think overall I received what I paid for, in terms of getting many pictures at a good price. But it caused me way more stress than I bargained for.