The pictures are so bad, which I thought was due to over-editing. After seeing the raw images (which took an additional 6-8 weeks) I can tell it’s just poor photography.
We origin...ally chose a different photographer as her style matched the aesthetic we were going for, which mirrored what was on your website. When she was no longer available (after she had to cancel our engagement shoot at the last minute and we were told she’d be there for the wedding) and we were given 3 choices, so picked the only halfway acceptable option. The portfolio images we received for him do not match the pictures we received, raw or edited. That is completely false advertising.
In the portfolio, people were only blurred in one photo, which made sense for the style of that photo. We have blurring in SO many of our staged photos:
-Groom and Groomsmen- torsos in focus, legs blurry- why??
-Pictures of the two of us- randomly blurred
-Literally all the pictures of me outside by the pond with nature in the background (I specifically chose a venue that had that) my dress is blurred or my face/body are blurred. I didn’t pay for hair/makeup/wedding dress to have them not be in focus. I literally don’t have one usable picture out of those, which I was especially looking forward to.
As we’ve shared pictures with friends and family, we mentioned we weren’t super happy with the results and were waiting for the raw images. They said, oh yeah we noticed they were blurred and looked really weird. That is not the reaction you want to your wedding pictures. I made and submitted a shot list, which wasn't adhered to. We never got a lot of photos we would have wanted in the reception.
I worked with Nora the whole time and she was incredibly incompetent. She could never give me timeline updates and didn't seem to understand anything. As this is something that can't be re-done and we're stuck with what we have, I asked the company what they would do for us. She ended up offering me a free photo book....until two days later when it was as though they forgot and they said we'd have to pay. I got them to stay true to their word and barely had enough photos to include in it. When the album finally arrived (it would have been $750 for the lowest priced album!) it was nothing special. Sure, it had a leather cover, but the quality of the pages was not impressive: Shutterfly is better.
Overall, unimpressed with (most importantly) the pictures, but also the customer service. What you see is not what you will get.