Planning our wedding reception with Georgio's Banquets was very easy. They saw us for an appointment to look around with just an hours notice and Stephanie laid out the packages and options flawlessly with examples for us to see and feel. The...y were kind enough to allow us to promise a lower number since many of our potential guests were out of town and worked with us to do an impromptu food tasting at our request. As we continued to plan, Stephanie was by our side the whole time and answered all questions exactly how we wanted, "Yes, we can do that!" The reception hall was very detail oriented so that our hall was set up perfectly to our vision. To literally add the icing to the cake, Georgio's includes the cake with the room - which made the process quicker and easier.
Enter COVID-19...Our reception was March 14th, the day things started getting crazy. We had no major problems and as our guests cancelled we added on many items like chairs, uplighting, and the monogram last minute to keep the room energy at its highest. Georgios was very accommodating. Our event space looked amazing and everything was laid out wonderfully as we walked into the room. Truly, our main complaint arose with the wait staff numbers during our reception. We were promised a dedicated head table waitress and definitely did not receive that service as none of us had drinks in our hands until 1.5 hours into the party. We also were not served our own appetizers as we greeted our guests. I would guess we had approximately 1 waitress/waiter per 4-5 tables, which was not enough. There also was only one bartender for a party of nearly 180 people, also not enough. Regardless, the wait staff remained after the reception ended to help us pack up the room and had good, kind attitudes. We had a nice stay in our complementary suite, nothing fancy by any means, but it had a jacuzzi and a nice seating area and we slept well knowing none of our guests were driving post-reception. The following day we met with Mr. George himself to discuss a refund, as previously promised, due to the pandemic. I would be lying if I said Mr. George didn't attempt to strong arm us into settling for a very small refund compared to the number of guests we lost. However, upon a discussion we settled at a number that left us pleased. In retrospect, I can see it was very nice that we got a refund at all as it truly was not part of our contract, albeit an Act of God.
Overall, we would absolutely recommend Georgio's Banquets. More over, we would work with Stephanie again in a heart beat - we can not say enough great things about this wonderful woman. Georgios is not the fanciest but is a GREAT value for the money - the room looked amazing, the food was pretty good, the drink flowed freely, the hotel is convenient, and we had a blast. I assume no one else will ever have to deal with COVID happenings again either, so you will likely have nearly a perfect experience.