We had reached out to Rachael early in our wedding process and she was extremely helpful throughout our planning, especially with the unprecedented COVID pandemic. We booked her as our month of coordinator and whenever we had questions about a contract or about a particular vendor, she was more than happy to answer our questions or look over contracts before our final month of coordination began. During our final month of planning, we began to include her on all our correspondence with vendors to keep her in the loop of things. To finalize things, we met with her at our venue along with our venue coordinator and ran through the day/ hashed out any final details - which went very smoothly. The main reason we had booked Rachael after the first call was that because she is very experienced and is responsive via email/ phone, extremely organized, meticulous, and always thinks many steps ahead with plans already in mind. Following the final venue meeting, Rachael had put together a master timeline of the day, and sent it out to all our vendors. When we had our rehearsal, she directed everyone well and provided master timelines to the wedding party. There was a last minute change for the flower dude and ring bearer procession and she handled it with grace and professionalism. We were not worried at all. The morning of the wedding, Rachael was with the girls getting ready and everyone loved how warm and welcoming she was; she was key in removing any nerves or last minute stress. Additionally, I loved her collaboration with the venue bridal attendants and venue coordinator was seamless & she was always there whenever I needed her - bathroom breaks, time to rest the girls feet from heels, snack breaks, etc. Rachael had her handy dandy emergency kit, which was super helpful in fixing any situation - like creating a new boutonnière, putting broken boutonnières back together, band aids for people, or bobby-pins/ hairspray for the girls hairdos. We felt very comfortable knowing that she had a traditional Chinese tea ceremony and she was really helpful in corralling/ moving people between the different rooms. We cannot I stress enough how grateful we were to have Rachael! She was an absolute joy to work with and very trustworthy. She allowed us to just enjoy our wedding day and not have to worry about situations that come up. If you want a trustworthy, highly organized, warm, and responsive wedding coordinator, then Rachael is your girl! We will definitely be recommending her to our friends and family.