Glendalough Manor

beautiful. The venue is gorgeous! We had our cermony outside in the gardens. We didn't need any decor outside because the grounds are that beautiful. It's a one stop shop food, drinks, etc. It was so simple and easy! Which I appreciate the most because that was one less thing I had to focus on during my planning 😊 If you are looking for a beauftiful and organized venue do yourself a favor and book Glendalough Manor!

and made us feel comfortable with our choice. The venue is lovely with splendid grounds. We were excited about the full-service facility and the complimentary wedding team dedicated to taking care of planning details and executing a flawless event. The first issue was getting the venue’s a preferred vendor quote uploaded to the portal for approval. After a week and several emails to Jena Marullo (the event coordinator and a co-owner) it was finally uploaded and approved. We hoped this was not a sign of things to come. At our menu-tasting event, Marullo was not very personable, a factor which caused immediate concern for our day. She failed to introduce herself before directing us to the tasting location, and we had to ask her, “Are you Jena Marullo?” She finally warmed up after she brought out the food. We know it is not unusual for things to go wrong at a wedding, but so many of ours seemed to surround one person: Marullo. Some issues that became concerns for our day: • The lady's restroom was at the farthest distance from the bridal dressing suite, across an open stairway and visible to the downstairs hallway and front door where guests entered. Strangely, the men's restroom was immediately outside the bridal suite. • We were told the pavilion restrooms would be operational for the ceremony, first during the six-month meeting (with Leuenberger) and again during the 30-day (with Marullo) meetings. They were not, and that seemed unreasonable for a prestigious venue. • During the same meetings, we were told there would be flowers in the garden for our ceremony; there were not. When the day before we inquired when the flowers would be placed, we were told there would be no flowers. We had to scramble to purchase and stage flowers the day before the ceremony. • Pursuant to the contract, the venue was to provide the table numbers. Initially, they did not; just minutes before the ceremony, our family liaison had to formally request the numbers to be placed on the tables. • Pursuant to the contract, the Day-of Coordinator (Marullo) did not manage the pre-and post-ceremony photography. As a result, important photos — such as those of the Groom's family — were missed. • Announcement of the wedding party in the reception hall was delayed for more than 10 minutes. The Groom looked for someone to direct the DJ for the announcement. • Owing to a staff shortage, the Event Director was also the bartender, the cart driver, and more. Our seniors were left waiting for conveyance from the garden up to the venue hall; the first dance was done toward the end of the reception instead of the beginning; and our family liaison served as an ad hoc wedding coordinator, welcoming guests and showing them to their tables. Despite the staff shortage, Marullo departed, telling our family coordinator, "I'm out of here, and it's all yours now.” For a co-owner, it was highly unprofessional in many ways. Fortunately, the food was delicious, hot, and well-presented. The reception staff were professional and helpful. Considering that the Event Director — James — was wearing many hats, he helped prevent situations from becoming a disaster. He went above and beyond to make up for the shortfalls and shortages as best as possible while keeping a professional attitude and courteous demeanor.

I wouldn’t have to worry about anything. Couldn’t my wedding any more perfect than it already was!

es to coordinating with their experienced and compassionate team.