GOFF Tents & Events

Overall, we had a mediocre experience but that was only after we paid for last minute additions to our order and then paid for things we ended up not needing. Never having experience with a tent rental company, they did not inform me that tent walls are an additional reservation to the tent itself. Not sure why they did not take advantage of an opportunity to up-sell me. It was only made clear to me after I inquired I was interested in renting A/C units and that they recommend having tent walls to keep the cool air inside. Once they made that recommendation, the matching walls were not available. Later, they were able to order more, but only after we made a complaint. Also during our planning discussions, we added a tent for our catering vendor. After the nightmare of the large tent order and the walls, the same thing happened with the catering tent to where the walls were not added to our order (nor ever offered). It was only when they installed the tents the day BEFORE our wedding did we discover no walls were reserved. We had to make an emergency order and they delivered/installed it the next morning before the wedding (thankfully), after we paid for it and charged another delivery fee. On the day of the original installation, I was told beforehand that the installing crew would call when they were en route (told on two occasions), and did not receive a call prior to their arrival. When we reserved the A/C units, no one explained that they would not make a difference UNLESS ice cold water was used. We found out when we tested them out the day before the wedding. When we asked specific questions of how to use the generators and how much gasoline would be needed to power the lights and A/C units throughout the night, they did not have an answer and said they have never been asked that question. So as a precaution, we purchased several 5-gallon tanks and gas for the night thinking we didn’t want to run out of fuel for the A/C units. Ultimately, because of the lack of information, we didn’t use the A/C units (were not blowing cold air whatsoever), didn’t use any of the gas or the spare generators, and because they recommended we needed tent walls to keep the cold A/C air inside the tent, we ended up not even using the tent walls!!!! The A/C units were a complete joke. The day was very warm and with no cool, flowing air, we removed the tent walls altogether because it was miserable inside. So in total there was a bunch of wasted money spent because no one took the time to give us information. I totaled to over $1000 in wasted expenses. If you’re looking for something straight forward and you know what you’re doing, you could use Goff’s. But if you’re looking for someone to help you along and help make informed decisions, I would not recommend.

Great service and wonderful people. Had our dance floor set up and ready to go for our reception and came and picked it up the next day. They have a few options to choose from depending on the feel of your venue and taste. So happy we were able to have them provide our dance floor for us.

Goff Rentals is always a great source of rentals! This is our third event with them, and we have been very pleased.

When I first started working with this company, they were great (I was working with Tiffany Goff, and she was awesome!). The closer I got to my wedding date, the more the customer service started to waiver. I kept working with a woman named Jessica, and she was nice, but not always completely helpful, and sometimes on the phone just sounded annoyed, but I was able to get everything paid and set up. The actual tent, table, chairs, and dance floor were AMAZING, and that set up crew was WONDERFUL. However, when it came to the linen rental, I'm not sure what went wrong. My husband was the one setting everything up, and he said the linens came from a completely separate person at a different time than the rest of our rental, and they were all different shapes and sizes, and different materials! Some were satin, some were linen, and the majority were oval table cloths and we only had rectangle tables! He also said there were food stains on a lot of them when they were delivered. All in all, the tent and table/chairs rental were great, but the whole linen fiasco just left a bad taste in my mouth about this company. If you're going to rent linens, I would suggest maybe going through a different company.