Golden Glow Ballroom

ett couldn’t even have the decency to talk to me and I had to deal with Nick whom is an absolutely horrible excuse of a “Manager” could also not have the decency to meet me after destroying my wedding three times! The place is so ran down! Sign out front we were promised to light up with our names…broken. Bathrooms out of order… Carpet absolutely disgusting! Ran out of Diet Coke… Couldn’t get the keg to tap. The Golden Glow made every aspect of my wedding a living Hell! I had to make the best of it but I have the worst memory ever of my wedding! They got rid of my DJ that I worked with for a year and replaced it with a DJ that’s equipment failed multiple times and blantly ignored my whole song list! Forgetting key songs! They called me TWO DAYS before my wedding and said they won’t be using my photographer! I had to fight tooth and nail and get signed access for her to be able to shoot my wedding! They breached the contract for my baker and wanted twice the price for the same wedding cake they contracted me prior to firing the baker I had! They also got rid of the cook and the entire menu we picked changed! People pick a Venue based on these options! My only positives I had from this whole event was my photographer Alicia and Owen a worker at the Glow that was an absolute rockstar trying to make the night go smoothly! Tons of hiccups! Ungodly embarrassing! I was offered a tray a meatballs for my inconveniences! Literally a TRAY OF MEATBALLS! I AM SO HAPPY I AM DONE WITH THIS VENUE! Look at the reviews! Please know they will drag you through all their turmoil they have with their vendors and you will be the middle man of a legal battle mess! The last 6 months of my life they have made hell by effecting my job having to leave to try and scramble and get their issues fixed! If I could save one person from having to go through what we were put through and by having their entire wedding destroyed I pray this reaches you! I would’ve 100% not paid 10k and got married at the courthouse! No sympathy from them either! No refunds nothing but some meatballs! Get real worst customer service! You are at their mercy the second you sign the “contract” the disregard anyways! Never would’ve expected this from the first day we planned with the Glow over two years ago! They lost Jess and their All star team of vendors and are scrambling filling with “bar” DJ’s and unprofessional photographers and truly don’t care either! You’re wedding is suppose to be the best day of your life and we had to grit our teeth and just try and get it over with! Not how this should ever go for anyone!

ding day will be stressful if you choose this venue.

ved nearly 2 hours late, with zero explanation or apology from the staff, including the on site coordinator Kerice. The meal was also NOT what the couple selected and paid for. The couple was told (and had in their contract) that they'd have access to the venue the day prior to the wedding to setup, and when they showed up were told they could not in fact access the space. As a result, their guests showed up at MIDNIGHT to setup decor for the couple the night before the wedding. Nick was of no help in this situation. The manager Garrett refused to meet with the couple to address their concerns. The venue did not deliver on the terms of their contract, increased the couples fees dramatically within weeks of the wedding date, and on multiple occasions made rude comments to the guests in attendance. Do yourself a favor and book a different venue unless you want your perfect day to be turned into a NIGHTMARE.

our vision came to life. Every time we drive by we talk about how great the night was, how beautiful all the spaces we used were, and how accommodating the staff was. We wouldn’t change a thing and we are so glad we chose Golden Glow!!

s. Once I did, they informed me that they sold the trailers and a different vendor would be completing my order. I would’ve appreciated being contacted by Golden Glow to inform me of the new vendor information instead of scrambling to find that out on my own. The restroom was crucial for my venue and things were up in the air until about 1 week before the wedding.

l raved about the food and the catering and bar team provided outstanding service! We had plenty of food and they did a great job of cleaning up before they left! Jessica did a fantastic job coordinating everything for us and provided the excellent customer service we were looking for. We give them 5 stars and will definitely call them again for our next event!

nd the CAKE was gorgeous and delicious. We even had a little floral issue and the staff went out of their way to assist and get flowers for our cake. Jessica was there for me every step of the way and was an amazing communicator for my thousands of questions. Golden glow was absolutely amazing and is a top tier wedding venue for you and your family.

have a wedding planner and had never planned a wedding, I had a million questions for Jess. She always responded quickly, yet was never annoyed with my questions. In the weeks leading up to our wedding day and on our wedding, Jess was checking in on me, my husband, and the wedding party constantly, but not annoyingly, to make sure everything we needed was taken care of. Along with Jess, the staff at Golden Glow was very attentive to me and my husband but also to all our guests. On top of that, the food was AMAZING! After the wedding, we have so many compliments about how great the food was and how attentive and friendly the staff was! The entire experience with Golden Glow was amazing and helped to make our wedding absolutely picture-perfect for me and my husband! We could not have chosen a better venue!

aff couldn’t have been more accommodating and saw to our every request. Jessica was extremely helpful and walked me through the whole reservation process, from choosing the food, scheduling, and answering all my questions. The food was delicious and plentiful. I have no complaints and highly recommend the Pavilion as an outdoor/fresh air venue.

desserts were delicious, and the Golden Glow staff was friendly. I had 0 stress on my wedding day knowing they had everything covered and it was overall the best day ever!

bar, had our cake made by them, plus they had a ton of options for centerpieces which were included as well and we also booked the DJ and photo booth through them making life so much easier. I also have a gluten allergy and everything was gluten free and was beyond delicious (I mean a girl got some rolls which was worth it) Everything was well organized and ran smooth. I would 10/10 book here again!

r stressed about anything and our guests never even noticed. The food was great, the venue was beautiful, and the day was absolutely perfect.

had and was overall super helpful. She was amazing. All of the staff on our wedding was absolutely amazing. They were all very kind, and helpful, and did a great job decorating and setting up exactly how I wanted. They made sure my wedding was amazing, and we highly recommend them! The venue is beautiful, food was awesome, and everything was perfect!

aff was friendly and on top of everything. I was asked multiple times if I was enjoying the night and if there was anything they could do to make it better. The Golden Glow has lots of options and are comparably very affordable. They did everything we asked and more. We highly recommend this venue!

atient with us and took all of my questions into consideration, she also went out of her way to help me find a DJ after mine bailed on us! During our actual dance, the staff was so kind and helpful and would find me for everything they had questions about, which was so helpful that I wasn't dreading the small details all night. The staff was very friendly and bubbly and even danced in the back of the room while waiting to clean up after us! The room was set up beautifully with everything that Jess and I had discussed having, everything was clean and classy. Overall I was so thrilled with this experience we received at Golden Glow and could not recommend it more!

t a million times over if I could! I appreciate everything everyone did.

ere showcased by Jessica and her staff that went above and beyond to see that we were accommodated throughout the entire planning process. Never once did I feel like my questions/requests were a nuisance (even though I know for a fact they were!). The food was absolutely delicious. All of our guests were incredibly satisfied and still talk about our reception. I would HIGHLY recommend Golden Glow for any event!

bbq style buffet and Jessica and the chef were quick to put together a fantastic menu for us. They also made out deserts for us and just couldn’t get enough of them!

n and very talented with her cakes. Jessica is awesome to interact with, very organized. The Ballroom looked amazing for our wedding. Highly recommend the Golden Glow to all.

questions I had. The venue and people are so helpful and want to make your day the best! They are hard working and extremely friendly.

would not have been as amazing as it was without her help!

nd all changes made at last min, she answered every question and found solutions if they needed to be. Our event turned out absolutely amazing. I would highly recommend The Golden Glow and of course ask for Jessica!! Amanda G

as stressful as I thought. Jessica was great to work with! I would definitely choose this venue again if I had to make the same decision.

with solid information and made me feel like I was not losing my mind. Her knowledge, experience, and guidance had us feeling very comfortable in the months prior to our big day. During the day of, she made sure we had everything we needed and when I forgot to reprint out the readings, she immediately got on top of it. When I forgot to grab my bouquet (I was trying to get our almost three year old daughter to pay attention hah) she raced to the changing room to make sure it was in my hands. During the reception, she made sure to check on me and to make sure I was actually eating because I was busy making sure our daughter was okay. She will always be family to us. Now, aside from Jessica (love you girl!) the vendor was fantastic. The ceremony room was intimate and perfect and we loved that we could have our ceremony upstairs and our reception downstairs in a ballroom. Everything was set up beautifully and was ready for us to decorate the day before. Note, we got lucky because they didn’t have another event the Friday before or the day of. The food. Holy amaze balls. Chef Maria was wonderful to work with. She executed our menu choices and cake beyond our dreams. Our guests talked about three things; the food, the bar, and the fun. Right from the start we told Jessica those were the three things we were focused on. Long story, short...I highly recommend them. They have so many choices to allow you to create a perfect day. From ceremonies, to food, to alcohol, to music, to photo booth, if you need they can do it. Thank you so much Jessica and Golden Glow!!!

pstairs immediately followed by the reception downstairs. It is very difficult to find a venue that offers both spaces at the same time. We definitely did not want the 3 hour gap in between. The Glow also offers services for DJ and photographer as well!! My husband liked just writing one check for all services !!! Below is a breakdown of my personal reviews of our day. Venue : Ceremony & Reception GOLDEN GLOW BALLROOM in Saginaw. I cannot say enough about Jess and Ally ..... they were so accommodating and easy to work with. From the countless phone calls and emails with Jess to the day of planning with both Jess and Ally. I was grateful for their professionalism and calmness in ensuring everything was smooth and I was happy. The Foreman room and Ballroom A are both very nice rooms. Our guest raves at the venue and how classy it looked. The food was superb; from the appetizers to dinner to late night snacks. Our guests were thrilled with our choices and we were pleased with the variety offered by The Glow. And the bartenders did a great job with my Specialty Snickers Martini “yum”. And boy did we have a good time with the photo booth (confessional) at the reception!!! Makeup / Hair : Amanda at AMANDA J ARTISTRY from Bay City . What a sweet girl and doll she was. I have used her for hair and makeup twice now and have been very happy both times!! Flowers: AUSTINS FLOWERS in Freeland. Very reasonably priced and easy to work with. I showed her what I was looking for and her suggestions were perfect. My flowers still look beautiful on my dining room table today!! Photographer: Alicia at LOOKING GLASS PHOTOGRAPHY in Saginaw . Alicia has been a gem to work with. I’m very pleased with the sneak peeks she has shown me. She was very professional and listened to detail as I described what was most important in capturing our day !!! DJ Service: Jerod at NIGHTLIFE ENTERTAINMENT . You know it’s a good night when your guest beg the dj at the end to keep playing more songs. We were pleased with the music upstairs in the ceremony space as well as the reception downstairs !!! If you have any questions regarding any of the above please feel free to ask !!!

the first time we met them to the day of. They made sure everything was taken care of leaving me with no stress the day of. The whole process of planning was so easy, they both have great personalities making it so easy to work with them. The food and service were awesome! I highly recommend having your reception here if you want a beautiful, stress free day!

ere even allowed to use their TVs to show all of our old photos from highschool. They even set up a photo booth as an early booking incentive. I was a little disappointed in the some of our dinner options. The kitchen staff also forgot about the vegetarian entrees we requested weeks before our event. Overall, this is a nice venue to host an event and it is very affordable.

on she had an answer for me immediately! She kept me informed and was ALWAYS happy and professional! The Golden Glow is a beautiful place to have your re reception or any special occasion! Everyone was more then willing to assist and do whatever you needed! If you want to have a wonderful reception call Jessica and you won’t be disappointed! Happiest day of my life!

h and was exactly what we were looking for. The food was spectacular and they catered to all of our special requests and dietary needs. The value for the price is also extremely good. Book here for your wedding!

Jessica is well organized and ALWAYS made time for questions no matter the time of day. You can tell she loves her job and connecting with each bride who comes in. The day of the wedding I was understandably nervous but she was with me all day and night and reassured me that everything would be great. My wedding was everything I wanted it to be and more. To say the venue and service was perfect would be an understatement. We had our ceremony out in the beautiful garden and reception in Ballroom A. The bridesmaids and myself were able to get ready the morning of in the foreman room, which made it easy for me to direct set up while I was getting hair and make up done. I could go on and on about my terrific experience but you just have to take my word that this is the place you need to have your wedding! You cannot beat the price for everything that is included with the venue. It really is a one stop shop. I plan on having my baby shower here as well and want Mia to make my cake. She is very talented and can do any dessert you want and any cake design as well. Just bring in a picture! Thank you Golden Glow for making our wedding one to remember! My guests raved about the food and said it was the best wedding they had been to in a long time. Could not have done it without Jessica. Please give her a raise.

agined! I would use them again in a heartbeat.

service and compared to the horror stories I've heard about other locations, I am so thankful we went with Golden Glow and I recommend the place to everyone for all their event needs.

ommunication and went out of her way to make sure everything was perfect with every step. We had our ceremony in the Glow Garden, and it turned out absolutely beautifully. Our reception was also set up exactly as we had wanted. The food was incredible and everyone absolutely raved about it, food being one of the most important parts of the night. We also went through their pastry chef for our cake/cupcakes, and WOW those are good. We still have both cake and cupcakes in our freezer and I wish we had a supply that lasts forever! I would recommend Golden Glow over and over again. The entire night ran so smoothly because of them.

e ballroom is gorgeous and the Golden Glow will work with you to make your special day as perfect as you want it. The food is very good and they have a wide variety to choose from. Our cake was made right in house, it was gorgeous and delicious. The Golden Glow is very flexible and is willing to work with you in anyway. They made our day go so smooth and didn’t miss a beat. If you don’t check into them you will regret it for sure!!

ly a beautiful soul. Maria made the best tasting food, we had so many compliments. Our families REALLY love their food and everyone said it was amazing. Courtney was very patient with us at our rehearsal making sure we had things as close to perfect as possible. The bartenders were awesome too, so charismatic and friendly as were the rest of the staff of the Golden Glow. Everyone there is just a class act. I am so happy we had our wedding there. Best decision we could have made!

elicious, the cake was beautiful and tasty, late night pizza was a big hit, and the photo booth was well used! The planning process beforehand was incredible. Jessica would always reach out to me keeping me on track and prompting me when I needed to get something done! The payment plans are very reasonable and the pricing on everything was the most reasonable that I found in the Saginaw area! Although I hope I never have to get married again, I would do my day all over again at Golden Glow and not change anything!

answer and were willing to work with us on everything. They made process leading up to the wedding incredibly easy and the ceremony and reception were perfect. I couldn't have asked for a better day.

ters day extra special.

e for a wedding or other important events. The Golden Glow gives beyond exceptional service.

f was great as well! They made my husband a special plate because he doesn’t eat certain foods. They kept checking on us to make sure we were happy. I would recommend a blind or something for the window. Not that I’m complaining the sun was shining! I would highly recommend Jessica and Golden Glow to anyone and everyone!!

or any type of support. The food was amazing! Chef Maria can make anything from chicken to the wedding cake. I would recommend this place for anyone that is getting married or have any other event.