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About this vendor
We don‘t know Gordon Sound‘s story by heart. Message them to get to know more about their business.
Details
Equipment
- Sound Equipment
Music Genres
- Dance
Music Services
- MC Services
- Recorded Music
- Sound Equipment
Wedding Activities
- Rehearsals & Parties
- Wedding
- Ceremony
- Reception
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Reviews
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3.2
out of 5.06 reviews
DO NOT HIRE!!!
"Shawn" (if that's who it actually was) completely RUINED our ceremony. He disregarded our pre-processional tracks, played overlapping tracks during our procession...
al which sounded terrible and completely ruined our timing, and started the recessional song at the wrong time so it fell flat with a mellow verse instead of the more energetic chorus.
He also disregarded our music choices during the cocktail hour and dinner, and his CDs (yes, you read that right - he actually brought a big book of CDs with him) kept skipping and the speakers were cutting in and out. And he was unprepared for the song we were supposed to dance to for our staged sendoff outside, (he was supposed to leave his ceremony set-up outside for that, but he had already packed it all up - so he played it from inside the building, and we couldn't hear it well at all), and then he looped that same song probably half a dozen times, which guests took as a cue to leave - ending our reception almost an hour early.
If that wasn't bad enough, he also showed up with two people who were intoxicated on arrival and proceeded to go to the bar and started drinking on our dime, saying they were "with the DJ." They also raided the emergency kit baskets in the bathrooms before the ceremony even started (they even took entire bottles of tums and tylenol). This was all before the ceremony even started. We also suspect that some cards may have been stolen as well - we only had 7 left at the end of the night.
The bartender at our venue said that she's familiar with Gordon Sound, and she didn't recognize the guy or his "helpers" - she suspects that Shawn actually subcontracted the gig to someone outside of the company. We didn't catch his name since he never actually introduced himself to us, so we still don't know if that's what happened.
We did receive a full refund after our day of coordinator followed up with Gordon Sound, but we never received any further communication, explanation, or an apology of any kind from them. It was so incredibly unprofessional and we were completely mortified.
DO NOT TRUST GORDON SOUND WITH YOUR WEDDING DAY. IT'S NOT WORTH THE RISK.
We went to a wedding two weeks after ours, and they hired Adam Tiegs of Adam's DJ Service, and he was fantastic - he was fun, professional, knew how to read the room, and kept the energy going all night. I wish we had found him before our wedding.
DJ Cole was great - working with us every step of the way to help us create exactly the wedding we wanted. He helped work us from vibes, to exact songs we wanted, to songs we defin...
itely didn't want. During the wedding, he was amazing. He checked in with us just enough (but not too often) and was extremely flexible, letting us make last minute changes and going with the flow. Gordon Sound as a company has a great system for figuring out what you want from your own wedding, is very communicative, and will work with your schedule to make sure everything is the way you want it!
Booking a DJ was more of a last minute decision for us, so we were glad we were able to book Gordon Sound. Despite some frustrations with responsiveness and accuracy of our contrac...
t, we still felt like we got some great services at a great value. Gordon Sound staff also went above and beyond during some unfortunate circumstance with their team, which we really appreciated and respected. Cole was our wedding DJ and did a great job. I can imagine he would be an amazing hype man if you're worried about your guests needing a little push. That wasn't really our situation so we probably told him to tone it down more than he's used to. Either way, he is very receptive to your wants and needs day-of. Overall, we were very happy with our choice to go with Gordon Sound and recommend them to others.
A few errors happened throughout the night but I don't think our guests noticed. Luckily our DJ took requests and our firends love to dance so fun was had by all.
Really disappointed because our wedding day had many, many technological issues. Including mic cutting in and out for ceremony, not being able to request songs, a handful of the so...
ngs not working for our big moments, and many others.
To top it all off, they were not kind when I reached out to them about the issues and turned right to the contract where they "protect" themselves by putting a clause about technology not always working. While I fully understand that, I still think better customer service would have went a long way. Would not recommend.
We booked their basic DJ package on Tuesday to return Monday after our Saturday wedding. The staff was helpful with our questions and talking through the setup. We had different pe...
ople pickup and return without a problem.
Contact
9476 Silverdale Way NW, Silverdale, WA
Gordon Sound