Outstanding Service and a Wonderful Experience!
We booked two limos from Grace Limo (formerly Black Tie Limo) for our wedding, and they were absolutely fantastic from start to fini...sh. We worked with Nikki, who was wonderful — kind, easygoing, and incredibly accommodating as our plans and timelines evolved. She made the entire booking process stress-free and enjoyable.
We had also hoped to book a large party bus through them, but they were fully booked at the time — and honestly, no other company we contacted came close to Nikki’s level of customer service. She set the bar high.
As for the limos themselves, they were spotless, luxurious, and incredibly comfortable. We truly felt like VIPs riding in them. My driver was excellent — professional, calm, and friendly. We had a small snag that required turning back to the hotel mid-trip, and he handled it with complete understanding and professionalism, no questions asked. He even kept GPS running on the short drive just to make sure we were on the fastest route possible.
Grace Limo made us feel completely taken care of. Both drivers were prompt, courteous, and patient, even when things ran a little behind schedule. It was a wonderful experience all around, and we wouldn’t hesitate to recommend them to anyone planning a special event.