Grand Central Party Rental

Best of Weddings (1x)

812-Madison Industrial Road, Madison, TN

About this vendor

Grand Central Party Rental is a full service Party Rental Company serving Middle, Tn. One call for everything you need from Tables, Chairs and Linens to Tents, Draping and China.

Details

Rentals & Equipment

Chairs
Draping
Equipment
Generators
Lighting
Linens

Awards and Affiliations

4.4

out of 5.0

20 reviews

Search reviews

7/12/2023 • N S

Worst rental experience ever if I didn’t go personally to the office I wouldn’t have believed that this company was even legit. I ordered china, catering equipment, and a dance floor for my daughter’s wedding for 85 guests. I meet with sales representative, Melody Wilkes for advice especially on the dance floor just to be sure my order was correct. I had no knowledge of what was needed, so I trusted her advice and placed an order solely based off of her recommendation. The dance floor delivered was literally a half of a square!!! It couldn’t even be linked together to make a square. Obviously she has zero clue how the pieces link together. Even the delivery drivers said they knew something was wrong with the order when they picked it up. When I tried to get the company to correct their mistake and bring two more squares (I even said I’d pay for it) they told me they wouldn’t be able to deliver it on Saturday because nobody would be there and the best they could do was lay it outside of their office before they closed for me to pick it up?! So basically if someone stole it before I got there the liability would be on me. Why would a company even suggest leaving their inventory outside unattended?! To top it off when the delivery drivers came back to pick up the order apparently the office staff failed to communicate what they were supposed to be picking up and they left a great portion of the order at the venue. This company doesn’t seem organized or knowledgeable about their products at all based off the advice and service I received. I would not recommend them for any significant event such as a wedding, and would strongly suggest shopping around for someplace else. The entire process was a classic example of “You get what you pay for.” I regret renting from them and wish I would’ve paid more and went with “Please Be Seated” or someplace else instead.

6/22/2018 • Maggie K

Grand Central was so easy to work with and so accommodating. The wooden folding chairs, farm tables, and bar that we rented from them were gorgeous, and the tent was spacious and sturdy. No problems loading in. Thank you!

11/21/2017 • Sydney N

Jim was great

7/11/2017 • Liz K

The customer service was great. We planned event from out of state & everything was as expected. The delivery & pickup was on time.

10/07/2016 • Julie H

They did a fantastic job! The guy in charge while setting up went above and beyond his duty to make everything perfect! I would definitely recommend them especially because of him!

6/11/2016 • Haley H

Grand Central Party Rental is the Company in the Nashville area to use for a Wedding. They did all the rentals for my daughter's wedding and it was absolutely Beautiful. M. Wilkes and B. Elzy and the GCPR Team are so easy to work with; they just want your event to be as wonderful as you want it to be!! Their equipment is beautiful, we used 2 large tents with draping and it was stunning!! We could not have been more pleased. I highly recommend GCPR and all their good people!! You won't be disappointed!!

11/20/2015 • jennifer m

We rented a few farm tables and some lighting globes from GCP. The tables were beautiful and the globes gave my venue the romantic feel it needed. My only complaint is the guys were late getting to my venue. Scheduled to be there between 10am-12pm, we called at noon since they hadnt arrived and they said they were pulling up. They showed up 15 minutes later. I was hoping they would arrive earlier, since I had to get my hair and make up done at 1pm. I had to leave the venue without setting up most of my tables, but luckily my husband and sister are awesome and set the tables up just the way I wanted. It wasn't that big of a deal, just annoying that they couldnt make it in the 2 hour time frame they gave us.

7/09/2013 • Jenna G

This was a good place to rent from. We got a tent package and it was great! Everyone we came into contact with were very professional. Would recommend.

7/06/2013 • Katie B

We used this vendor to provide tablecloths, table covers, and lighting. The linens were great. The venue was a large room and the men in charge of setting up the lights had a difficult time with the supplies they had. Many light bulbs were broken on the hardwood floor, so clean up was tedious. The end result was beautiful though.

6/12/2013 • Hannah R

GREAT!!! Had the equipment at the location and set up in plenty of time before. Very professional.

1/14/2013 • RACHEL S

I ordered linens, china, draping and a few tables for my indoor wedding. The ordering process was easy, and affordable. The delivery guys were professional, on time and very polite! I would definitely use Grand Central again for another event in the future.

7/26/2012 • Emily G

Kim at Grand Central was the best! She explained our rental options very well and did not try to "up sell" us on packages or rentals. I appreciated her honestly the most. She tried to work with us with our budget to get the most out of our rentals. She also gave us a lot of great ideas and tips for the day of the wedding at our wedding location (Historic Rock Castle) that made everything go very smoothly. I would definitely work with Grand Central again!

7/18/2012 • Morgan G

Grand Central offers package rates that are comparable to their competitors. Their rentals are good quality and they provide excellent and personal service. What really puts them over the top is that they will come out and do an on-site inspection as well as provide a computerized drawing of what your venue will look like - all for free.

1/02/2012 • CATHY B

I used Grand Central for my wedding reception to provide tent, tables, linens, lights, etc. They went above and beyond to make sure everything was perfect. They spent all day setting up a giant tent and setting up the lights and tables, staying long into the night making sure all of the spotlights and designs were focused and bright. On the day of my wedding the generator I had rented broke down and I couldn't get in touch with the company I rented it from. I called them on Saturday morning and told them of my problem, they called one of their vendors who was closed for the day and got them to come in to open up just so I could have a generator for my wedding. Then they came and spent a few hours rerouting all of the electricity for my tent so that it would still work as originally laid out. If it wasn't for their help my guests would have been in a beautiful tent in the dark. To say I was impressed by the lengths they took to make my reception work is an understatement.

12/29/2011 • Erika G

Kim helped out so much. She was making sure I had everything I needed. She also made sure I had a backup plan, since I had an outdoor wedding. They are very reasonable with their packages. Couldn't have been happier.

11/01/2011 • Lizzy A

This company seemed a little flaky. For one every time I talked to a different person they seemed to not know what my order was like. I booked months before the wedding, but when they came out to inspect the property they asked what size, if I wanted tables, etc. The biggest problem I had with this company was that they suggested I get an extra generator if my budget allowed. My budget was full so I did not purchase a generator. The tent was set up on a Thursday (they spent about 4 hours setting up). They came back Friday night to finish lights. Friday night after rehearsal dinner (about 11:30) we were decorating in the tent and found that the electricity was shorting out every 15-20 minutes. I had to call the day of my wedding to figure out what to do. I had to pay extra to rent a generator last minute just so I had power. This REALLY upset me, especially since they tried to tell me I HAD to have one in the first place. They should've seen it was shorting the day they set up and fixed the problem them, not my wedding day.

9/07/2011 • Lillian T

Grand Central Party Rental is the required party rental company for the venue that we used but I found it very hard to get in contact with them. I thought it would be very easy since they know the venue and they know the process but it took many calls & messages before I got anyone on the phone. Once I got in front of the lady she was very helpful. The tables & chairs are resonably priced (about the same as everyone else) but their linen prices are crazy (pay more for the table cloths than you do for the tables). Everything was dropped off on time and picked up ontime which was great. I would recommend buying your own linens (I did my own) or using a online rental company for linens.