Grand Geneva Resort & Spa

ty Johnson was our point of contact and she was detailed, responsive, and made our wedding tasting so fun and memorable. We trusted Kristy, and every detail we discussed with her, she remembered and executed. Kristy Johnson and her team are the main reasons why we had such an amazing experience. In addition, the customer service and hospitality offered by Meghan (front desk), Adam (concierge) housekeeping and security was over the top. The Chalet was decorated like a dream - the food, the cake, the wait service, everything was AMAZING! We would do it all over again at the Grand Geneva and it will forever hold a special place in our hearts. We can't wait to visit soon. Thank you for making our wedding dreams come true! Nancy & Rocky

have handled all of the changes that had to be made (due to COVID) with out Kristi and her team. (a big thank you to Justin Kirkpatrick as well!!) We received nothing but positive feedback, even from the pickiest of family members. The grounds are spectacular and thanks to having such an amazing staff, as the Bride, I was actually able to enjoy those views and time with my groom and guests. Thank you again to Kristi, Justin and The Grand Geneva staff.

ntire planning process. Heather initially showed us the venue where we fell in love with the ski chalet then worked with us to secure the most beautiful ceremony location. We originally had Rhonda as our wedding coordinator and she was absolutely incredible, very timely in response. Very knowledgeable of the resort and very supportive throughout the process. We unfortunately had to postpone our wedding as a result of Covid 19 and truly I feel so blessed with how seamless the process was, we were assigned a new coordinator due to the current climate with some event staff furloughed. Kristi was our main point of contact and could not have been more attentive, supportive, positive, timely in her responses, and accommodating. Kristi went out of her way to make every single detail perfect, she listened, took diligent notes, provided superior customer service, and continuously just left us feeling so grateful that we had such a positive experience despite the challenging circumstances with Covid 19. Kristi made planning and replanting a wedding enjoyable and so pleasant, if I had a question she had an answer and literally made our dreams happen and our reality. Kristi notices every detail and does everything possible to make your day as perfect as possible. Not only did Kristi help make the planning perfect, but she was also so supportive day of and helped transport me and my big dress to the perfect first look destination and ensured we had water and stayed cool. Kristi and Jamie also ran our rehearsal and it was flawless. If I could give them 10 stars I would, I do not have enough positive things to say about our experience. Thank you to Kristi and Jamie for making our dreams a reality! We cannot wait to come back for anniversary trips!

food was out at the same time and still warm. The bartenders were efficient and knowledgable. Kristi Johnson is an incredible wedding planner. She was easy to communicate with, timely with responses, and kept a high level of professionalism throughout the whole process. She was very flexible with all of our changes due to COVID and always kept a positive attitude. We are so pleased with the Grand Geneva and cannot say enough great things. Highly recommend to anyone searching for a beautiful wedding venue!

magical! Highly recommended

. When planning a wedding in uncertain times, communication is key. Grand Geneva provided us with clear and transparent communication throughout the entire planning process. We were fortunate to work with many talented people, including Heather, Alexandra, and Todd, throughout the planning process. Kristi Johnson, our event manager, was our point person for the final 6 weeks prior to the Big Day. Kristi possesses a rare combination of creativity, flexibility, and dedication. Her responses to our calls, texts, and many emails were always prompt, specific, & thorough. She understood our vision, & she worked to make it happen. She coordinated the rental of our ceiling drapes and Chiavari chairs, & she was the person who coordinated all requests that we had concerning food and beverages. Grand Geneva's implementation of their "CleanCare Pledge" ensured that the safety of our guests (as well as the people who worked at our wedding) was a top priority. Hand sanitizing stations were plentiful, & all of the staff wore masks and gloves. Grand Geneva opened up the room opposite the Evergreen Ballroom so that our guests could practice social distancing in the Galewood ballroom during the cocktail hour. The week before the wedding, Grand Geneva’s staff worked behind the scenes to transform the Evergreen Ballroom. Grand Geneva’s staff even strung twinkle lights & hung escort cards on an arch that we provided. From placing photographs throughout the foyer to ensuring the correct distribution of guest favors and coloring books for children, Grand Geneva’s staff made it easy for my groom and me to simply walk in and enjoy our wedding day. My husband & I come from big Italian families, so we had very high expectations for the food & drink. Chef Nelly, Grand Geneva’s Executive Chef, met & exceeded those expectations with our wedding reception dinner. The tasting was delicious, so we were hoping that the food would be as good on a large scale. We were delighted to find that the food was even better on the wedding day. The outcome was spectacular. Jamie, the person in charge of the beverages, ensured that we were able to offer our guests our choice of liquor and wine. We chose the Super Premium bar package, and we are glad that we did. Our guests are still raving about the food and drinks at our wedding. Chef Nelly even made meals for our guests with special dietary preferences or needs, including a vegan gluten-free meal, gluten-free meal, & vegetarian meals. Our wedding cake, made by Allie, was beautiful. Our guests had the choice of either chocolate cake with cream cheese frosting and filling or vanilla cake with bavarian cream filling and chocolate ganache frosting. Additionally, Miranda made the groom’s cake—a giant armadillo cake that honored my groom's Texas background. The Captain of our event, Juan, ensured that our reception was flawless. The level of service was top-notch, and our guests were so impressed with the high level of attentiveness and courtesy. Grand Geneva made it possible for us to celebrate our wedding day surrounded by family & friends in a beautiful, safe manner. We give this venue our highest recommendation, & we hope that you have the opportunity to have a Grand Geneva Wedding.

even helped us come up with creative ways to allow our wedding to be as "normal" as possible. The Grand Geneva as a whole was extremely professional and made us feel very safe with everything considered. They followed CDC guidelines very closely, even when the county they are located in didn't require it. This made us and our guests feel safe! When we started planning our wedding in summer 2019, we worked with Rhonda as our coordinator. She was AMAZING! She is incredibly organized, and we fully trusted her to get us down the aisle. She answered every question with grace and patience, and always kept us on a good timeline. Couldn't recommend her more! When the pandemic hit in March, the Grand Geneva had to furlough some of its employees, including event staff when their events dwindled. Kristi, the events manager, became our new coordinator and she was also incredible! She took us to the finish line, and was extremely patient and organized. We changed our guest count SO many times right up until a few days before the wedding and she was always on top of everything. We were in great hands of both Kristi and Rhonda, and couldn't be happier with the staff that helped us pull off our pandemic wedding!

centerpieces and other wedding decoration including the ceremony. They also offered to pick up the flowers for us and stayed with us the whole time to ensure we had everything we needed. Their knowledge and hospitality experience made us felt like we were at home and kept everything under control And as planned. Kristi also drove us around the golf course to take pictures which was something she didn’t have to do. Given the pandemic in the horizon, Grand Geneva accommodated everything we asked for at a reasonable price and never said no to any of our requests. If there was something not available, Kristi always had a better alternative or solution which made our wedding experience more enjoyable! We recommend using Grand Geneva as their wedding venue to any couples out there who are thinking about planning a wedding. Everyone in the resort starting from Valet, Servers and other staff members they all do their best to make the customers happy. Kristi and Jamie were always available and answered all the questions we had promptly. Additionally, the food was amazing. All our guests were satisfied with the food. One of our guests is a restaurant manager in one of the best restaurants in Milwaukee area and he was impressed with the food so I will leave it at that. With that being said, If you want less head ache while dealing with other wedding stuff Grand Geneva is the right place for you. Kristi and Jaime will have your back at all times and ensure you get the best wedding experience!!

ting. We started our planning process with Rhonda as our coordinator, but were then given Kristi with coronavirus closures. Both coordinators were absolutely fabulous, and exceeded all expecations. We felt supported through each step of the planning process, and communication was fantastic. I am a type A personality, so I had a plethora of questions on the regular. Grand Geneva made me feel excited and prepared for the big day. Each question, request, and concern was addresses quickly and thoroughly; we could not have asked for a better experience, even when moving forward through a global pandemic. The food, venue grounds, decor, and staff were more than we could have asked for. With how wonderful our experience was,I can only imagine the experience at Grand Geneva outside of a pandemic. Highly recommend!

this was the place for us. Grand Geneva's execution of Christmas decorations never disappoints. We knew Grand Geneva would strike a good chord for our guests with its ambiance alone. The grounds of Grand Geneva are stunning even without decor, filled with natural scenery, so, any season would fit well here and offers a plethora of photo opportunities. We were lucky enough to have a perfect amount of snowfall the night before, which made outdoor photos spectacular, and I wouldn't be surprised if Grand made it happen ;) Everything about the event itself was absolutely perfect. We are so happy we chose Grand Geneva to celebrate our wedding day. The Evergreen Ballroom was a dream party room. I am very in-tune with details and it exceeded my expectations. It's somewhat uneasy to go in cold without seeing the end result way ahead of time, but it was perfect. The ambiance was important to us and it was EXACTLY what we had hoped for. We mainly worked with Rhonda and we highly recommend her. We feel very lucky to have had her as our wedding coordinator. She has great attention to detail, fine communication skills, a good listener, very kind with a great attitude and made it a priority to bring our vision to life. You feel like she's on your side. The hotel rooms for guests were very nice. The suites for us and our families were oh-so-fancy and very clean/updated. The food and beverages were very good; we keep getting great feedback from guests. The wait staff was very smiley and friendly. Everything during our event was timely and efficient. Special requests, such as, not clearing the plates in the room was executed well and did not affect service. We worked with the pastry chef, Samantha, on a special wedding cake design, which she shared our enthusiasm for, and it turned out so great that we left it in the room for guests to look at and take pictures! The only real downfall was hair and makeup trials at the spa. It was not executed with high standards, which made us fearful of the actual event day, so we had to look elsewhere and hire our own stylist team. (We hired girls from Rockwell Salon in Elkhorn, WI and they were wonderful). It was very fun to prep hair and makeup and get dressed in the Bridal Suite. It had plenty of room; a full bathroom and wet bar helped meet all of our needs. The front desk staff needs some sprucing up. They lack personality and the willingness to go above and beyond for guests, but it did not make any true negative effects to the wedding day. Some mishaps happened with reservations, but were resolved eventually.

ad the pleasure of getting Rhonda who was beyond words! Her communication was amazing and she was always very helpful and prompt. On the day of, the entire staff from the bartenders to the waitstaff to the trolley drivers... everyone made our wedding amazing for not just us, but our guests. I highly recommend the Chalet as well as Rhonda for your special day. Everything was completely seamless and I truly believe that even the hotel staff wanted our day to be beyond incredible. A lot of our guest were from out of town so the link for guests to book online with your room block was easy and the trolley services to the Chalet made it simple for our guests to get to and from the resort. I truly can't say enough about Rhonda and the Grand Geneva staff!

was a good thing my mother didn’t get the chance to read it. Kate ended up leaving Grand Geneva the month before our wedding and we got a new event manager, Amanda (who was lovely). The arch that we had reserved for our ceremony suddenly became imaginary (GG had no record of it) the month before our wedding, leaving us scrambling to find a new one. We are from out-of-state and so were 99% of our guests. We requested early checkin for our block of rooms since our ceremony was at 5p and normal checkin is at 4p. We received no guarantees and a lot of push-back. At one point, Kate told us that we would either have to tell guests to wear their formal attire in the car or that we could use the lockers in the spa (but our items needed to be out by 7p which was in the middle of our reception). We had issues while checking in and out regarding our bill. The front desk staff attempted to bill us for our complementary room. They also attempted to double charge my mother for her 3 nights. We made hospitality bags for our guests and were lead to believe that they would be kept behind the front desk, and handed out to guests in our block upon check-in (this cost us $50). Thursday night, we were at the bar and noticed a random guest with one of our bags. We brought the issue up to the bar manager and it turns out that the bags were left on a countertop, around the corner from the front desk. They were out in the open, for anyone to take. We brought the issue up to Amanda and she asked if we would like the remainder of the bags brought to guests’ rooms. We agreed, however, no one actually received any of those bags. The day of our wedding, it rained all day. We were set to have the ceremony outside on the Greenview and inside the Chalet as a back-up. We made the call around 11am if we were going to have it inside or out. When guests started arriving and asking the front desk where the ceremony would be held, everyone was told something different. Some staff said it was still outside (in the rain??) and some said it would be in the ballroom. This miscommunication lead to approximately 10% of our guests to miss our ceremony. This is unforgivable. In regards to the Chalet itself, we loved it. However, there were multiple leaks in the roof. One leak landed right next to a guest in a wheelchair who was intentionally seated next to the lift. The other problem with the Chalet is that your food will be luke warm, at best (we chose family style for food). My aunt, uncle, cousin/bridesmaid, and her husband, stayed in a large villa. Villas can cost $600+/night and they stayed for 3 nights. In the middle of the night, the roof began to leak on my cousin and her husband while they slept in their bed. They had to leave their bed and sleep on the couch. They were offered two free breakfasts as compensation. TWO. FREE. BREAKFASTS. We have been in contact with Jim K, Director of Events. We were refunded the $50 for the bags and my aunt was refunded 1 night of her villa. My family and I feel that this is not enough compensation for the issues we had. Getting married is stressful, but it’s supposed to be beautiful and happy. However, this entire experience was something I’d never wish on anyone.

r, Jamie! She was very responsive and accommodating.

rofessional, patient, flexible and very resourceful. We also used Haley from Something Blue to coordinate on the day of... and she was stellar. The venue itself was absolutely amazing, breathtakingly beautiful and in every way remarkable. The memories that were created from the planning process right up to our Bubble send off would not have been possible if it were not for the creativity, attention to details and flexibility of the entire Grand Geneva team who supported our event from start to finish. We chose to have a Brunch wedding and our guests are still talking about the food and specialty “Mock-tails” that we named to match our courtship journey. “The Jazz Showcase”, “The Proposal”, “The Honeymoon”, and “Happily Ever After!” I highly recommend Grand Geneva to any Bride who is looking for a naturally beautiful and elegant wedding venue, with great service, yummy food 😊and an overall experience that you’ll never forget! We look forward to returning to Grand Geneva to celebrate for many years to come.

e golf course. It was the ceremony site that sold us on the property. The event staff was great to work with and very responsive. Amanda, our event coordinator, could not have worked harder for us and was such a pleasure to work with! She and the rest of the staff worked hard on every detail and really made our day special. Our luncheon was delicious and the location was very comfortable and beautiful. The overnight accommodations were also very nice.

and we lucked out. She made the entire process a ton of fun and added a ton of expertise and ideas to make our day that much more memorable. Rhonda and the team at Grand Geneva could not have been better to work with.

ing and setup to food and drink was flawless. Kate Hartz, our Events Manager, was fantastic from start to finish while also keeping myself and others helping me plan in line. Our wait staff and especially our Captain Jamie, were just awesome. If I could do the day again, I wouldn't change a thing and I would 110% choose Grand Geneva again.

ly perfect. The trolley then took us to the "Chalet" lodge at the base of the snowboard/ski hill, which is very scenic! Everyone who attending thought it was one of the best organized and perfect wedding venues. Our wedding planner was Kate Hartz who was so helpful and amazing at helping us wedding plan! Everyone thought it was amazing to get a mini vacation in. The pool was amazing and so was the poolside bar and the views overlooking the golf course. The rooms were spotless and so nice and an at home feel than a typical hotel. This is now one of my favorite resorts just because how awesome and clean and great the service was. I plan on going up at least once a year for now on... I just loved it... I want to be back and the golf course was super super awesome. I highly reccomend the Grand Geneva for someone to have there wedding in the future. My wife and I had the greatest time ever!

he followed through promptly and thoroughly on all of them. Would definitely recommend this venue.

s. The quality of the food and services offered is worth every penny. They went the extra mile when the menu needed a last minute overhaul due to food allergies.

d thorough with every bit of our ceremony and reception! I will never forget our wedding-- for all the best reasons! Thanks Kate!!!

whole staff will make your day perfect!

amazing with helping work out logistics and keeping everything running smoothly. And the grounds and Chalet were absolutely beautiful. Highly recommend!

e we got engaged and came back for the ceremony and reception. Rhonda made everything beyond easy and helped keep me sane and calm. She called and kept up with our emails despite the time difference. She made me feel more like family. I honestly don't think our day would have been the same without her. She handled the hiccups and calmed me down. She will forever have a spot in our hearts!!! I would hands down reccomend this venue to everyone!! The food, service, resort and people were AMAZING!!!!

s our event manager throughout the process. She got back to me quickly on all my questions, was very flexible when it came to meeting, and made sure the day of went off without a hitch. With family flying in from all over it was great to have a location that offered so many activities. Our guests had a great time using the gym, spa, horseback riding, and dining in the restaurants. Thanks Grand Geneva!!

organized and everything went off flawlessly. She anticipated our questions and is a great planner. Jessica collected all of our decorations and beautifully did everything and more for us. She also was instrumental in setting us up for a breakfast on Sunday. Jessica organized this for us and created vouchers to be given to our guests. Every little detail was taken care of without even asking. We would highly recommend the Grand Geneva and Jessica Wellick.

orrowed me her Bluetooth speaker for bridal room day of, went and grabbed my flip flops from bridal room during reception and mailed the stuff we left in the bridal room. Overall, I loved having our wedding at the Grand Geneva! Our guests are still ranting and raving about the food. Thanks for the memories, GG! We can’t wait to celebrate our anniversary there every year.

e of everything on the day of my wedding. I didn't have to worry about anything. My husband and I loved staying in the free suite the hotel provides couples for 2 nights. Our guests loved the food and thought the resort was absolutely beautiful.

n!!

lly was! Kate Hartz did an amazing job from start to finish!! Everything I envisioned she made happen down to my cupcake station! The venue is absolutely gorgeous, the food was delicious and the entire staff was beyond professional. Every single guest at my wedding complimented the resort, while it wasn’t far from home it made everyone feel like they were on vacation! We are so excited to be coming back to the Grand Geneva and remember what was the most perfect wedding!!!

ning process was seamless. The chalet room has a gorgeous rustic feel and the flow in the room with the out door patio was perfect for guests to move around throughout the night. I could not have asked for a better wedding!

. I also knew I wanted to find a space that was charming, non-traditional, warm, and had character. When I stepped into the Chalet, just one of the many venues the Grand Geneva offers, I felt like all my dreams were coming true. I wanted character, and this space has it in spades. Every aspect of planning the wedding there was easy and enjoyable, from our initial tours with Alex who was such a wonderful help in the early stages, to booking the venue and working with Kate who answered every single question along the way and was by my side through the end of the wedding, to planning our menu with the amazing kitchen staff, to designing our cake with their incredibly talented baker. It was all wonderful and I believe that everyone at the Grand Geneva did everything in their power to make sure we got our dream wedding. I couldn't have had a better wedding experience and it all started with my venue choice. I highly recommend it and only have the most positive things to say.

y compliments on the atmosphere, reception hall, food, and wedding cake made by the pastry chef. We stayed in the beautiful Villas and received 5 star VIP treatment. We could not ask for anything more. Thank you Kate and Grand Geneva Resort for making my daughter's Wedding Day so special.

ny started at 4, which was not allowed after the rule change. That became an issue when the front desk staff was rude to our guests who called for an early check-in and they stated that the bride and groom knew they could not check in early, when in fact we did not know. The food was great, except that our special requests for food allergies were not followed. Overall we had a beautiful wedding, just a few extra stress factors along the way.

everyone down to the trolley drivers. I still am getting compliments on the food, atmosphere, and hospitality. We are SO SO grateful for Kate H- she was our event manager and I cannot say how AMAZING she is enough. I would recommend Grand Geneva over and over again!

as an added bonus to be able to say that I got married at the Playboy Mansion! haha. Our wedding was a big, (FAT – so much food), Indian wedding, and it was exciting to offer our guests a mini getaway and something different from the usual Chicagoland banquet halls so many of us have grown used to for weddings. We loved that we were able to fully make use of the beautiful Grand Geneva property and have our different events in different rooms/areas of the resort. We had such a wonderful experience working with Grand Geneva. We began our process of viewing the property (multiple times) and negotiating the contract with Sales Manager, Gabi. Then, we worked with Event Manager, Jessica, for the rest of the planning up until the wedding weekend. Both ladies were such a joy to work with. We had A LOT of specific and random needs and wants, and Grand Geneva was so accommodating of all of our requests. We worked closely with Jessica to iron out all of our various details, and we just cannot say enough great things about her. She listened to what we wanted as well as our concerns, and she always had solutions and options to offer to us. Jessica made my process of wedding planning a lot easier than what it could have been. We are so grateful to her and all of her hard work and efforts. A huge THANK YOU to Jessica and everyone at Grand Geneva! I could not have asked for a more beautiful and wonderful wedding weekend! All of our guests had a great time. Grand Geneva will always be so special to us, and we cannot wait to return soon!

e a look at the Chalet, but keep in mind it books up really early! <3

l. The staff , bartenders and waiters especially Juan Espinoza where attentive and polite. Juan made sure the wedding night everyone was taken care of. My wedding event coordinator Kate and from the moment I got in contact through email and even when I met her through the process of the wedding planning she a pleasure to work with. She made sure the planning was easy and helped with every detail! I cannot say enough about Kate she was welcoming and went above and beyond what I could have imagine. I was so happy with the way everything turned out. Kate helped in every step of the wedding process every email or phone call. Without her I couldn't have done it. I can't say enough about Grand Geneva from the location , people and experience everything was perfect!

ed rooms 1 week before bc we got so nervous about the rain). The hotel is cozy, "woodsy" - but not just for the winter. It's perfect for the summer. Perfect pool, restaurants, etc. my bridal party and family had an absolute blast. We had our rehearsal dinner there as well... Last tip - if you can, go with wedding coordinator Kate Hartz. She dealt with my millions of emails, weather paranoia, etc like a champ. She was definitely a comforting face to see on the day of. Good luck!

gn on for 2017, so we felt secure in our choice for an outdoor ceremony and the Chalet for our reception. Fast forward two years, we had THREE DIFFERENT coordinators, THREE different rehearsal dinner managers, and FOUR Spa Managers. This is exhausting from someone trying to plan from afar - sending e-mails with no responses, leaving voicemails with no one responding, all to find out that there is a new person to update and get on the same page about what the wedding will look like and what the hope for the end result will be. Luckily, it all came together as imagined, as for the wedding day I didn't leave things to chance and made sure outside hires and my family decorator was available to set up as planned. THE REHEARSAL: The rehearsal went well, except we were not allowed to rehearse in the space that we reserved because a dinner was going on in that space. It is hard for me to imagine that this dinner was booked 2 years prior, but I feel that this was a huge dissatisfaction to myself, my groom, and our bridal party. THE DINNER, however, was extremely well executed. The wait staff, including Melissa, Emma F, Cali, and Kathy S were amazing with my bridal group. (Also, shout out to our bartender Kyle that personally came to take our orders during cocktail hour). THE RECEPTION: The ceremony was gorgeous (except someone was allowed to walk behind the ceremony site in photographers' view) and the reception was so much fun, but the food was different than what we had taste-tested (specifically the pasta and potato dish ... new chef?) Luckily, all the rough roads went unnoticed by our guests! Only to the B&G. I feel a lot of the issues stemmed from planning issues and coordinator 'coordination'. Grand Geneva was memorable and beautiful and should not be reduced on the perfection of this place as a ceremony site and reception hall, I personally just truly encourage more open communication between all the managers, coordinators, and their clients.

d up loving. She was super creative throughout the whole process and gave us great ideas. And she really went out of her way to help us--she even picked up some vases from another nearby resort that my sister had used at her wedding--I was very impressed! Also she is so detail-oriented that we knew everything would be ready for the big day. And it ended up being the most perfect wedding. She made it entirely stress-free for my husband and I. She worked flawlessly with our DJ and photographer to make sure everything was going as planned. My parents who also worked and talked with her were also very impressed with her. The Grand Geneva as a whole was also fantastic, everyone who works there is so pleasant and are always smiling. Thank you Grand Geneva and Kate Hartz!!

planned our wedding in 6 months. Communications with Grand Geneva were a little slow during our planning process, but I assumed it was because it was their busiest time of year (summer) with multiple weddings per weekend. Closer to our wedding date, our communications with our coordinator, improved greatly and things went very well. Our wedding rehearsal was easy and our wedding day went very well. Our coordinator had timelines and details worked out perfectly with our vendors. The only issue worth noting is a mishap during our reception. There was a disconnect when our coordinator left the reception for the night and then who was supposed to prompt the start of speeches, etc. or what time that was supposed to happen. As a result, things were delayed in getting started and we had to skip out on a few things like the slideshow created by the photographer. Not the end of the world, but something that could have been prevented. Regardless, our wedding ceremony, cocktail hour and reception were great. My husband and I were incredibly happy! We received so many compliments from our guests about how lovely the venue was, how great the service was, how delicious the food was and just how much fun everyone had. I would definitely recommend The Grand Geneva Resort for a wedding. In fact, we are looking forward to planning a golf weekend or a getaway weekend there again, sometime soon!

we needed. My bridal party and I had our hair and make up done at the salon and we were pampered and made to feel very special. The rooms were roomy and comfortable. My guests still talk about the wedding and how unique it was with the Ski Chalet and the trolley. I couldn't have asked for anything better!!

ng planner, Kate Hartz, kept it together for us! We ended up having to move our wedding to to where our reception was (the Pavillion).....it was done flawlessly and it was just as beautiful! Kate and the rest of the hotel staff were quick, professional, and made it their goal to make myself, my groom and our guests happy! They succeeded with flying colors! Fun was had by all!

and so different from anything our guests had seen before. Everyone loved the venue and the resort trolleys made getting to and from the ceremony to the reception not only easy, but fun for everyone as well (the trolleys also made for amazing wedding party photos)! There was a slight wait for the first trolley to go to the reception which was a little annoying, but once we got there, everything was great. The food is expensive, but was delicious and worth the higher prices. We are still getting compliments from guests on the incredible food/cake ( the cake was to die for!) If you are looking for a full service experience, this is the place to book. Kate Hartz was our assigned wedding planner and she was amazing :) She took care of every detail on the day of the wedding and made sure everything ran smoothly. It was so comforting to have her there reassuring me everything was going as planned and to answer any questions I had as the day progressed. The wait staff was wonderful as were the bartenders - they took care of all of the guests even with (several) special dietary requests... The only complaint we received from a couple guests was the way rooms were blocked/reserved (which has nothing to do with the wedding planning team). 2 guests were put in the building on the opposite end from everyone else (even though they were one of the first to reserve their rooms) and another guest was not given the suites they reserved and had to squeeze a bunch of people into a fairly small room for the first night - it was mostly sorted out for the second night. We both highly recommend the Grand Geneva Resort to anyone who wants a smooth, stress free (as stress free as a wedding can be), absolutely beautiful, memorable wedding - we could not have asked for a more perfect day and only regret that we cannot re-live it again and again!!!

er and started with a wonderful experience at the Grand Geneva’s spa. Linea is a true artist. My hair and makeup looked absolutely beautiful!!! My husband and I were so grateful for our events manager Kate who went above and beyond to make our day absolutely perfect. Due to her talent and expertise, she captured every detail of our dream wedding. We would highly recommend the Grand Geneva for a wedding celebration!!!

event that we will remember with fondness for years to come. From simple recommendations on florists to last minute hotel room additions and countless emails in-between over items small and large, Kate was a wonderful resource and advocate for us every step of the way. We were married overlooking the Brute and held our reception in the Evergreen Ballroom however our guests spread throughout the resort soaking up all the amenities throughout the weekend (golf, spa, walking paths, etc). The cuisine was outstanding and their attention to food allergy requirements and their approval of special requests (such as our cake of cheese), were all handled respectfully and gracefully. We found that with guests coming from Chicago to Rockford as well as out of state, that choosing the Grand Geneva gave our guests the perfect excuse to spend a gorgeous fall weekend in lovely Lake Geneva. Having everything on site alleviated the cost of shuttling everyone to and fro as well as eliminated a lot of event day stress. We appreciated all the extra nuances such as spa staff going out of their way to make my step-daughter feel comfortable & special and providing our photographer with a list of proven photo-spots on property. Were there a few bumps in the road, of course, but the overall experience left us, our families, and our friends with bright smiles and full hearts. We are exceptionally happy that we chose the Grand Geneva as the backdrop to our wedding -- and look forward to returning there to share future memories together.

hroughout the whole wedding planning, and helped make our wedding day beautiful. The venue is gorgeous, the food was delicious, and everyone we worked with at Grand Geneva went out of their way to help accommodate our guests. We loved how we were able to have our wedding ceremony, cocktail hour, and reception all in one location. My husband and I had a wonderful wedding experience and I would highly recommend Rhonda as a wedding coordinator and having a wedding at the Grand Geneva!

at was the best wedding they've ever been to:-)

very attentive, and Kate Hartz, the wedding coordinator was a pleasure to work with. The food was delicious and we truly did not have to worry about a thing on the day of our wedding. The reception space looked beautiful - just as I had hoped. The resort is very nice as well and our guests appreciated being able to stay at the same location as the wedding. The spa at the resort did all of the hair and makeup for me and my bridesmaids. There was also a lounge/bar where our guests were able to continue the celebration after our reception ended. We had a wonderful wedding experience and I would recommend the Grand Geneva for anyone looking for an all-in-one wedding atmosphere at a beautiful resort!

f did not disappoint. I had some silly // special requests and they followed through without missing a beat. I am also deathly allergic to bee's so for a fall, outdoor ceremony I was nervous about that situation, but the staff hit bee traps behind my arch and made sure that me and my guests were safe. Seems like such a small detail, but one that I appreciated greatly. All in all, I would recommend GG 100 times over to any future bride and I can not thank them enough for making our day so grand!

r the season. It has something unique and beautiful to offer all year round!

commodating and fun! We love Grand Geneva for a quick romantic and fun getaway from the city!

sts for the entire weekend. It was absolutely perfect! The weekend itself went perfectly, I can't say enough positive things about our coordinator, Kate, and the event staff on wedding day! The planning process leading up to the actual day (the year and a half from booking to wedding day) had a few bumps and confusion along the way, but that's bound to happen anywhere. I highly suggest GGR for any wedding, no matter the size or time of year!

ven though it was a rehearsal dinner. The Grand Geneva and my wedding coordinator Jamie took care of everything for this. It was an amazing Thanksgiving dinner. Everyone commented on how great the food was. We had a very large rehearsal dinner and the staff was so accommodating with every request and were on top of everything. Our wedding the next day was so beautiful. It went so far beyond my expectations. I was amazed how the Chalet was transformed. Again, the staff including Jamie as well as the service was impeccable. They took care of everything so I was able to enjoy my day and not have to worry about anything. Our guests were so impressed with the food and level of service that were provided to us on our special day. I could not be happier with how our wedding day turned out. Jamie my wedding coordinator in particular was simply amazing. She kept in constant contact with me throughout the months leading up to the wedding, put up with all of my emails filled with questions and requests and always responded in a quick manner. All of the time and energy that she put in to our wedding helped me so much, I was completely relaxed the days leading up to the wedding and ultimately the day of because I knew she would be on top of everything and clearly understood my vision for the wedding. I highly recommend having your wedding at the Grand Geneva. It was beyond perfect. Thank you!

bove and beyond for us. Grand Geneva is a beautiful property. Our guests loved that all the events were in one place and they also had the option to explore the town nearby. We wouldnt change a thing!

cocktail bar, free valet parking Come have your wedding at the Hamptons of the midwest. Our wedding coordinator Kate was impressive from start to finish. She was wonderful on pre-meetings, wedding day and got back to us right away on every detail; small and large. The food options and tastings were of course a highlight and the food the day of the wedding was a hit. The Grand Geneva was accommodating and professional. Many of our guests claim it was the greatest wedding they had ever been a part of; Valerie and Michael would have to agree! Thank you Grand Geneva Resort & Spa with a major shout out to Kate H.

ghout the wedding planning process. Kate Hartz, our event manager, was so friendly, positive, and a joy to work with. Kate went above and beyond to satisfy our requests big or small. Overall, the food and service were top notch. In addition to being a fabulous choice for our reception, we also enjoyed the activities and ambiance Grand Geneva provided our guests throughout our wedding weekend!

, guests even enjoyed the day of the wedding. We enjoyed the gym for a yoga class. Guys golfed, stated it was a beautiful course. No last minute planning as our wedding coordinator, Stacey, was on top of everything. All restaurants in the hotel were great. The day of the wedding we had everything taken care of. Stacey and room service were available by the push of a button. Ceremony and reception were beautifully set up, just like we pictured. The food was awesome, we are still getting compliments. We were outside for the reception and that can be difficult but they handled everything perfectly. I am very on top of things and a detailed planner but Grand Geneva really put me at ease once we arrived. The Grand Geneva grounds are beautiful, couldn't have been a more perfect weekend!

hey did a fabulous job and we are so grateful to them and all of their hard work.

, had to meet with the director of events several times because of screw ups. Their wedding planners are unreliable, our first one quit and never told us she was leaving. The replacement was rude, never responded to emails or seemed to care. When we tried to drop of decorations the week of the wedding, the lady working at the Chalet was so rude, rolled her eyes and said they didn't have any room. We had to argue to accomplish anything. To top it off, on the weekend of the wedding they didn't have bride and groom room available!! Put them in a different room, then told them they had to vacate that room in the morning. No place for any the stuff: wedding gowns, tuxes..ect. After our refusal to move the bride to yet a 3rd room, they came and moved all our stuff while we were away at the rehearsal dinner!!! Unbelievable!! For the price you pay for a wedding at the Grand Geneva, we expected so much more. What a disappointment

The wait staff during the dinner were wonderful and very accomodating! We recommend Grand Geneva to everyone!

ng through the city of Chicago and not loving anything we decided to search in Lake Geneva! We found exactly what we were looking for at the Grand Resort and Spa and after a few initial meetings with their team we booked our wedding! Manuel (director of events) is a saint and he is defiantly the person you want to handle you're wedding. From working with Manuel (who I highly recommend to any bride) to the accommodations to the amazing restaurants and more this place has it all!! We ended up having 300 guests at our wedding and a lot of the them came up for the entire weekend and took advantage of all the activities that this resort has! Our guests played golf, swam at the indoor and outdoor pools, some people got spa treatments and enjoyed the town of Lake Geneva, while others went horseback ridding and rock climbing on the indoor wall. Being only 1 hour from the suburbs of Chicago, it opened everyones eyes to this beautiful resort away from home is. The trolley we used to cart us around the grounds and take pictures with and the Grand Ballroom on the first floor was where we partied all night long.....Its was amazing! The food was the best and the dessert table that we opted for was the best decision we ever made, the pastry chef knows exactly what he is doing! The entire kitchen staff prepared a wonderful meal and served everyone exactly the way a proper wedding service should be! This place is top of the line, and we were very happy we chose The Grand Resort and Spa over any Chicago venue for our wedding.

ner service was done in great time. Additionally your guests get valet parking for free and the convenience of walking to their beautiful hotel room after the reception. I highly recommend!

gne and dessert. We had amazing massages at their spa and loved the outdoor pool!

we had planned! Everyone from valet to check in to server had excellent customer service skills. I felt like a celebrity at Disney! Both the ceremony and reception were held here. Food was FAbulous! Highly highly recommend!