Grand Hall at Historic Union Station

engagement, and venues were filling up so quickly. We were struggling to find a venue with availability, and nothing we toured compared to here. We originally went to visit thinking it would be enough to convince me to push our date out…and I think we got lucky with someone’s cancellation for an October weekend!! It was so magical because everything felt meant to be. From day one, we were working with Casey- I LOVE HER. She is so professional, so kind, so welcoming, so thorough, gave all kinds of tips based on her experience, was SO patient during the final crunch time decision. Her experience is obvious from the get go. She personally knows sooo many vendors whom all speak highly of her. This helped us feel instantly comfortable sitting back and letting the experts run the show! Like the review below, we also had both our ceremony and reception in the GH. The room flip was executed so flawlessly, I was seriously dying both times I saw the room for the first time (1st for ceremony, 2nd for reception). Stunning. We loved the food. Casey kept saying how much the chef pours into his menu for weddings, and it showed. All of the guests were so happy! Bar was also a hit! They have great alcohol selections in their packages, and the look/feel of the bar was also very fun. Was a great way for people to spread out without the dance floor feeling empty. I agree with some of the other reviewers in advising that it’s important to have a day of wedding coordinator (at a minimum). When signing a contract with the venue, they will advise this too. Casey’s/Union Station’s intake forms are very thorough in terms of the space and the room, we definitely felt prepared from that aspect. However, having an expert to manage timeline (& things like processional/speeches/gathering bridal party for entrances, etc.) made everything extra perfect, and low stress. We used Christine & Co. and were sooo happy! Seriously cannot recommend this venue enough and I can only HOPE that I’m invited back there some day as a wedding guest, so that I can experience the magic once more.

mond Stations for dinner and got SO many compliments that the food was “the best wedding food” our guests had ever had! My maid-of-honor said that the Grand Hall seems like a “no mistakes” kind of venue, and that is so true! My husband and I wanted to have a Polaroid camera with our guest book and when Eva and her team realized we had forgotten to give them batteries with the camera, she ran out and grabbed some. To me, that speaks volumes about the level of care and dedication you can expect from the events team at this venue. Eva checked in with Chris and I throughout the day to make sure we were happy, and we were! Cannot recommend this venue enough!

e Grand Hall is absolutely stunning and historical so we booked on the spot after our tour! We had both our ceremony and reception in the Grand Hall. During cocktail hour the staff flips the room while our guests enjoyed drinks and food in the gorgeous bar space. Besides the stunning space, it was very convenient for us that food and beverage was done in house and that there’s the Crowne Plaza Hotel attached to the venue for our guests to stay at. Our guests loved the train car rooms and the regular rooms were so nice too. My husband and I LOVED our honeymoon suite! So pretty! The food was DELICIOUS. We had the pearl station for dinner and I’ve never heard so many compliments on wedding food! Our food and beverage minimum for our Saturday in October was $20,000 so I was extremely pleased that the cocktail hour appetizers, the dinner, and the dessert table were so delicious. The bartending staff, the food station staff, and the staff who were there just helping out on the day of were so kind and helpful. Our wedding was so perfect and so beautiful - our guests are still talking about how amazing our wedding was to this day! I can’t talk enough about the stunning space and pictures don’t do it justice. However, I do need to say that I highly recommend you get a wedding planner or a day of coordinator at the least. We used Whitney Holmes from Christina Burton Events and I couldn’t recommend her more! The communication with my venue contact was not as good as I would have liked. I tried not to bother them unless there was a question I really needed answered because I knew 2021/2022 was a really busy wedding year with all the COVID reschedules, but it would take weeks or well over a month to get a response. At one point I was told my emails were going to their junk inbox, but even after that I still couldn’t get any response back. It was just really frustrating because not hearing from the venue prevented me from getting other planning aspects done with our other vendors. Whitney really helped out here answering my questions from her experience working with the venue or just taking care of whatever I needed. Once we were two weeks or so out from our wedding day, my venue contact really stepped up and communications between us went great which helped ease any stress I still had. At the end of the day, I wouldn’t change a single thing about our wedding day because it was beautiful, executed seamlessly, food was the best food I’ve ever tasted, drinks were flowing, the dance floor was on fire, and our guests had a blast. It was the absolute perfect day in the most perfect venue. Just make sure you have a day of coordinator!

was seamless and our day was perfect. They made the day EXTRA special. So many of guests also stated that it was the best wedding food they have ever had. Best day ever!!!

for having several days of storage leading up to the wedding. I couldn't say better things with working with Eva and her staff. She was very thorough and made sure to go over every detail so that we had a good timeline of the day

d are willing to go above and beyond what is expected of them. Our big day went off without a hitch thanks to them!

uncertain times, and were always a quick phone call away. They were so responsive and helped put my mind at ease every step of the way! The whole staff made the night absolutely perfect. We cannot say thank you enough!

is St Ballroom and Grand Hall AND the hotel), they are an exceptional team. We worked with Megan and Casey during our planning process and they were absolutely the nicest people with great customer service when we needed something. During the weekend of our event, the hotel staff could not have been any more helpful, respectful, and kind to us and our guests. Even my dad remarked that he thought the customer service was better than Disney (and he knows how well trained Disney employees are in customer service). Mauricio was our evening coordinator the day of our reception and he was fantastic as well, very attentive and responsive if we needed anything. I do not have the names of everyone who served at our reception, but if I did each one would get a shout out here for being a great employee during our dinner. Lastly (this is important for COVID planning couples!!), this was our experience with payment terms at CP: I could not tell you how many couples I know in 2020 that just got absolutely ruined by paying so much money up front only to have the venue entirely cancel/not refund money etc. Crowne Plaza did not require us to put any more than our $500 deposit down until just before our wedding day. This was a huge stress relief - not because WE were the ones looking to cancel, but if something happened with restrictions coming back up we could be out of luck and money. Overall whether you are looking at Illinois St Ballroom or the Grand Hall, I highly recommend this venue for your day!

ience. This is a 5-star-rated venue for a reason. The venue itself is absolutely stunning with its gorgeous Romanesque revival architecture, barreled ceilings, stained glass windows, and antique wooden bar. But what really stood out to us was the people. From our very first tour of Union Station to the actual wedding day, we were consistently treated with top-notch service by every member of the Union Station / Crowne Plaza staff we interacted with. Another huge perk of this venue is the assistance provided by their on-site event coordinator, Casey. She is very responsive to questions and is extremely knowledgeable with respect to the wedding industry in general. We felt so well-taken care of that we decided to stay at the attached Crowne Plana hotel and had our rehearsal dinner and ceremony at Union Station as well. We could not have hoped for a more love-filled and stress-free wedding weekend. We recommend this venue to everyone!

so organized and were always so responsive and accommodating to all my changes :) They are very hands on there and we got so many compliments on the event space, food, service, etc. There are so many options to make having your event here unique which we loved and also loved how the hotel is right there for our out of town guests! It was such a fun weekend downtown and we wish we could re-live it as it was better than we could have ever imagined so thank you Union Station!

prior, and they went out of their way to work within our tight schedule and make the wedding possible. Casey was on-point, flexible, and very accommodating. There are a million little things that you don't think about when planning your big day, but the professional staff at the Crowne Plaza will not let you down and they made sure we were covered on everything we needed.

ul it was! Leading up to the wedding, the staff at Crowne Plaza went above and beyond to make sure everything went well and was run smoothly. Desiree was fun to work with and took care of us and all our wedding details. Thanks for helping to make it the best day ever!

es were met. The Crowne far exceeded my expectations!

Crowne Plaza decorates the Illinois Street Ballroom with a Christmas tree during this time (if you want). It was a perfect addition to our decor and was the favorite spot for guests photos all night. Casey, the Crowne Plaza wedding coordinator, was amazing at answering all our e-mails and especially helping the day of the wedding. Everything is made simple, food and drink are included, and they even got us a keg of craft beer for the wedding party (my husband is a beer snob). It was a perfect night.

g extra - this is the place for you! Wedding of my dreams!

downtown for the type of reception we were wanting. Just because it was affordable it didn’t take away from the value of service. The whole staff went above and beyond. We couldn’t have been happier.

which takes the pressure off of decorating. So many of my guests commented on how breathtaking the Grand Hall was. It was so convenient having the bar package and catering taken care of through the venue as well. I am still receiving compliments on how great the food was! If you are planning a wedding in the Indy area, I strongly urge you to at least tour Union Station because one look at it sold me!

ith. They made our day incredibly worry free and were able to accommodate exactly what my husband and I envisioned. Everything from set up, to food and beverage was amazing and we were able to customize things important to us (a few of which were getting a keg from my hometown microbrewery, a napkin fold I found on pintrest haha, a specialized drink my mom made growing up, as well as a taco and tequila late night snack that wasn’t on the menu), all while working with me to add and subtract things that would work within our budget… We still get so many compliments on how amazing everything was including the food. I’ve heard of so many brides that have something that bothered them about their wedding but try and make the most of it when they look back… I can genuinely say that I never had that moment thanks to the incredible team at Crowne Plaza – everything was beyond perfect. Special shout out to Desiree – she was so incredible to work with and took care of absolutely everything for me. I can’t thank y’all enough for making my husband and I’s day so special. Without a question, this is the perfect place to have your wedding.

ail. I delt with Megan at first which is a very exceptional person, she gave great experience. later on I then got introduced to Desiree which was a very nice person as well she made sure she responded to all emails accordingly. Even though the ones, I became so nervous and was just typing, texting away, with misspelled words and grammer, Right! I called that the Bride Fright while texting. But on the day of my wedding everything was sat in place just like i imagined she made sure my vision was completly beautiful and I was astonished. I can truly say the Ballroom speaks for self it is absoultly beautiful without the decorations. So only imagine the look with the brides touch; breath taking it was. My wedding and the venue it's self is still number one most talked about. And for the issues that did occur. The Union Station/ Crown Plaza made sure it was well taken care of. If i could do it again it would be at this location again, w/o no hesitation at all. I felt welcomed throughout the entire process. Everything was great from the coordination down to the food. I would like to say Thanks for everything.

ear from so many guests how they have never been to such a beautiful and elegant wedding and how everything was just amazing. Also, this is the BEST wedding food you can have. It comes out super hot, and everyone gets such a generous portion. I love that they served us first because we were actually able to enjoy our meal. We ordered the chicken Tuscany and Beef medallions and both were AMAZING! There is no doubt that this is the best venue in Indianapolis. We had about 200 people at our wedding and the room didn't feel too big. We are so appreciative of the Crowne and everything they did for us and our families!

e was a pleasure to work with. There are so many different options and packages that it seems impossible you won't find what you want. They were very prompt in answering any questions we had. The Grand Hall is so unique and gorgeous that it really doesn't require any extra decor! And the FOOD! We have heard so many compliments about everything, especially the food. Our day seemed like an absolute dream, and we couldn't imagine having it any other place than Union Station!

r extra "things" that came up at the last minute. Both ladies truly care about their job and you can tell they take it very seriously. If something is not up to the bride or grooms standards, they assume responsibility and always have a resolution. I had several guests say that our wedding reception was the best they have ever been to. I would highly recommend having your wedding here because it will be a 5 star experience!