Grandview

The location of Grandview is beautiful. The venue itself was fine. My pictures were beautiful in the bridal suite upstairs and the ambience in the evening on the terrace is warm and inviting. Please understand my poor rating is because of the wedding coordinator that works for the venue. You do not have to chose her for wedding coordinator services, so please learn from my mistake and chose an outside service. PLEASE PLEASE PLEASE whatever you do, do not use Breanna Lingerfelt as your day of coordinator. Her title at the venue is events specialist. Her services of day-of-coordinator were a total of $500 and it was a complete waste of my time and money. Please find a wedding planner/coordinator outside of her. Grandview requires you to have a day of coordinator so please invest your money in someone not Breanna Lingerfelt. My husband and I spent hours of time to buy, to organize and to pack all the decor needed for wedding day. We rented a uhaul trailer to pack all the items, thinking this would not only allow the venue easier access to items, but also would allow the staff an easier time to pack the items at the end of the night. All boxes were labeled with the location that those items were to be placed. And all the boxes were left in the uhaul trailer untouched and unopened. She completely fumbled my entire wedding decor setup. The venue does not help to decorate the arbor so be aware either your family, designated person or florist will be responsible for decorating so my sisters ended up decorating the entire ceremony space. Breanna and her team only had to decorate the cake room, welcome table and reception tables which were all subpar at best (because ALL the decor was left in the uhaul trailer). Brief list of items left in the trailer that were purchased for the wedding, but left in the trailer include: >200 candles that I brought to the venue (only 96 made it onto the tables), card box, my sign in book (with additional film, pens, tape, floral items for table and candles), my pizza wedding favor sign, my bar sign with all the drinks choices and the dance floor glow lights. Breanna and I had a total of 3 meetings (1 in person and 2 zoom meetings) where I specifically went over everything I wanted and planned to bring on wedding day. We discussed plans for wedding day the Friday before so I am unsure how she completely fumbled the wedding as bad as she did. Phrases that were heard from either guests or my family on wedding day from Breanna, “this is a complete disaster” (referring to the entire wedding reception because of the rain? But it did not rain?) and “honestly it doesn’t even matter” (referring to the bubble machine for the bubble exit because her and her assistant couldn’t get it to work). The running theme of the evening quickly turned to “where is Breanna?” My photographer and DJ asked me this at least 3 times during the reception. After the wedding and after the honeymoon, I contacted Breanna and voiced all of these concerns and asked to speak with her supervisor. I was contacted by the COO, Greg. He tried his best to remedy the situation, but the damage was done. There is no going back in time to fix these small details that ultimately make the wedding personable. I think for me personally, at the end of the day, my goal in my review is ensuring that her services are never used again and ensuring that another bride’s wedding is not ruined like mine; especially considering the costs I paid to total $17,500.

This has been the worst experience of my life! Brides stay far away from this venue! I originally signed a contract for $5,250 via esignature for the venue only on 9/9. I made an appointment on 11/11 to tour the place and go over with details with Breanna or Hannah. I drove 2 hours there, got there and they say just show yourself around because I've got to take a call. I never saw them again during the visit. we had no idea where to go, so the caterer showed us around and spoke with us about what they provided. So, I got no where with numbers. On December 1, I received an email from the manager Jonathan stating that food amounts have increased. I still haven't at this point signed any contract about food or drinks or anything besides the use of the venue. I never received an updated invoice sent to me. I logged onto my online portal in January and my bill went from $5,250 to over $12,000 with my esignature from 9/9/21 on it!!!! 🤯🧐 Not only did they increase my bill without my permission, they added my esignature without permission!! Basically, they created a contract on a bunch of what ifs for my potential wedding and then signed my esignature via 9/9 to make it look like I wanted this from the very beginning. It is very misleading! The customer service was horrible! Please all future brides keep an eye on your contract. Terrible experience!!

To start, this venue has such a breath taking view. I loved hearing our guests be amazed as they walked in. Nikki, Sherry, and any other staff member we came in contact with were all so extremely helpful and were willing to help with anything we needed. We only rented the venue for 2 hours for the ceremony, which was very affordable. They contacted us and asked if we would like to have it 30 minutes earlier, which was perfect in capturing the sunset. We are so thankful they are dog friendly, our sweet Olive got to join us. They handled the music and were quick to bring out anything we forgot. They had our chairs and decorations, though very simple, set up and waiting for us. Our ceremony couldn’t have been as smooth without them. I 100% recommend Grandview as the perfect place to get married to anyone who asks. Thank you for making our day perfect.

Lenzie, Nikki, and all of the Grandview staff are fantastic! We had our wedding during the Coronavirus and they were so accommodating and gave us all information needed to have a successful wedding despite the pandemic. The ceremony and reception spaces are so scenic and we had many guests tell us it was the best wedding they had ever attended because of the fantastic food, great views, and friendly staff- obviously we are biased because it was our wedding but we feel the same way! We had rain during the afternoon of our wedding day but Lenzie had a close watch on the weather and kept us informed on the radar for the time of our ceremony and reception. We had a backup rain plan that the staff would have set up in case of rain but ended up not needing it. One of my favorite aspects of having a wedding at Grandview is getting the opportunity to take wedding photos at Rock City. We ended up opting for the tent to put over the reception space because of potential rain and added the bistro lights which made for a magical summer evening. The tent did not hinder the views at all. We absolutely loved our Grandview wedding and would recommend the venue to anyone!