While the venue itself is undeniably beautiful and initially gave us a great first impression, the overall experience left a lot to be desired especially for such a meaningful even...t like a bridal shower.
We understood going in that we only had 30 minutes to set up, and we planned accordingly. However, from the start, we felt rushed and unwelcome. When a couple of my guests went inside to order wine simply not knowing the process, they were told, rather harshly, to stay on the side we rented. It wasn’t just what was said, it was the tone, and it immediately shifted the energy.
We also asked if we could pay for extra time since the space was nearly empty and there were no other guests at the time. We were told no, because “it would get busy around 3 PM,” but that never actually happened. It felt like there was zero effort to be flexible or accommodating, which was disappointing.
As for the $300 wine minimum, we were aware of it and appreciated the staff giving us updates as we got close to that number, since we were trying to be mindful not to go too far over. We did end up exceeding it once gratuity was added, which was totally fine. What didn’t sit right was the overall energy felt like they were just ready for our event to be over, or maybe frustrated that we were being conscious about our spending. Either way, it made us feel unwelcome during what should have been a special, celebratory moment.
To top it off, some of my guests overheard staff speaking poorly about us while waiting to use the restroom. That was incredibly unprofessional and really upsetting. We put so much love and effort into this shower, and while it started off beautifully, the way we were treated by the end left a bad taste.
This could have been such a perfect day. But the lack of warmth, flexibility, and professionalism from the staff affected not just me, but my guests too and that’s something I won’t forget.