American, Italian, Latin American
Buffet, Passed Appetizers, Food + Catering, Service Staff
From the moment I started planning graystone made everything easier. The really make everything as easy as possible and help your vision come to life. We got married at The Grove in Redlands with no package, venue only. Graystone was our all inclusive package and did everything for us. Once we had our tasting, there was no doubt we had to have them. Food was very important to us and we still say that was the best food we’ve had! With high expectations I was anxious to taste the the food at the wedding and hoped it would be the same as the night of the tasting. My guests are still raving about the food! Tammy made my day run so smooth and didn’t leave anything for my family to worry about. Tammi and John checked on us through out the night and made sure we had everything we needed and wanted! I would recommend Graystone to anyone and everyone! Thank you for being apart of the best night of my life!
FOOD 5 stars! Many compliments on the island chicken & red potatoes! I hear bow tie salad also good – but when we were given our plate we didn’t get it.She probably given it if we asked, but I completely forgot about [email protected]!Now for the experience & why, sadly, can’t give 4 stars despite delish food. Too many headaches & broken promises. I will start off with I think John & Tammy are both nice people & I enjoyed working with them.However, for a business with 19 years experience, it should’ve been a lot smoother. I decided to go back to my emails & notes before I wrote review. My initial email was great! But my 3rd email John wrote $500 deposit, when came to paying deposit, suddenly $750 – honestly I didn’t think much at time – but the discrepancy in the email thread & that is a BIG discrepancy from a business perspective. That aside, I had many questions answered both via email & at our lovely tasting. Afters when things got hazy. I made it clear from day 1 I needed to rent linens & sweethearts table. John was a bit hard to reach until about a month out. I needed 2 verify linens, & he basically made me have a freak out b/c he said he wouldn’t be able to provide linens unless they took them when they left, which was before the end of reception! Same with SHT! I started to freak out b/c month before wedding now w no linens or SHT, he calmed me & said not to worry they’ll do it still like said, although they at first wanted me to take the linens & SHT home myself! Uh no! ok so they followed through, Great! But really not worth the extra stress, perhaps shouldn’t offer rentals from the beginning if you don’t want to stay for the reception! He said ALOT that he'd'd be waiting for us 2 at end of the aisle w/ appetizers & water. Did not happen! Only after my DOC already gave us, 3 mins before grand entrance, Tammy came w/ food. too little too late. At the tasting I made VERY clear I don’t like food waste. John assured NO problem, & he could definitely pack up at LEAST 2 “plates” for us 2 to enjoy after. That clearly did not happen. We had 10 people not show up, so I KNOW there was a lot of left over food. I had been looking forward to the plated left overs at the hotel since we would be hungry. I hope it wasn’t all thrown away since I said at least 10 meals were left. now The Coffee. About 8 guests came up to me said there was no coffee- put away when we cut cake! UNACCEPTABLE. I clearly asked in an email about this and the response was “through cake service” And if 8 people couldn’t get coffee w/ their dessert, that’s too many. Also, we were told the water would leave w/ caterer & if we wanted water after we needed provide, So I bought a Costco case of water explicitly for after they left. But unfortunately the bar tender was giving it out the whole night. Miscommunication. The bar was a good investment and the bartenders were GREAT! However, my only complaint was when we rented their bar, told didn’t have to worry about providing cups & drinks to be poured into cups like we wanted, instead of beer bottles being passed out ☹ that was not suppose to happen. We paid for the china package which looked really nice. Instead of champagne flute we had wine glasses, but wish the bartender or serving staff would have let guests know to use them! not used= waste of $ Recommend? yes b/c of food & monetary value, but be weary of communication, & if certain things are important to your or your group it might not happen as planned.
I wish I could give them zero stars!!! I found Graystone Catering at a bridal expo in Diamond Bar in February 2017. This is where we met John and his wife. They had samples of their menu and it was delicious. April came around and it was time for my fiance and I to make a decision about getting a caterer. I told him I really enjoyed Graystone Catering and he agreed. We then told our wedding planner that we wanted to select this company for our wedding. She got on it and started contacting John and finding out what the total and payment plan will be. We sent them a check for $500 non refundable deposit fee at the beginning on May. The whole month of May passed, the whole month on June passed and our check has not been cashed and my wedding planner could not get a hold of John. When she finally did in JULY, he stated that he overbooked for the day of my wedding. We couldn't believe it! How can he overbooked if we have been contacting with him for 4 months!Btw my wedding date is June 9th, 2018!!I was so upset, he then returned the signed contact and my check back. I couldn't believe this, I tried calling him myself to ask him why would he do this to us, this is suppose to be the happiest moment of my life and I wasted 4 months thinking I had a caterer and now all that time wasted I could of been looking for someone else. He never return my calls or anything not even to apologize! Hope they read this message and see how much they hurt me and my fiance.
The best wedding food ever... this is what I heard from all of my guests! It was amazing. He even threw in a vegetarian option for my 10 guests who happened to be veg with no extra charge!! worth every penny! we were so happy with how it turned out. and we got to take the left overs home! get the lemon chicken and the red potatoes :) but everything is amazing they even ran over and made sure my groom and i had water immediately after the ceremony . and brought us appetizers and anything we could have asked for!
Amazing food, Great Service!Reviewed on 11/11/2014 Sam M
John and Tammy were awesome. We were married in Big Bear at the Marina Resort over the summer (it has just been too crazy to write a review) and they were phenomenal. Very professional and great with communication. Our wedding was about 200 which can stress some out but John really had a solution for everything. Tammy was the one at the wedding, which was fine. She was very helpful with keeping things rolling and on time. And the food was amazing. People even were allowed seconds! Everyone raved about the food after. We selected the buttermilk/ lemon chicken and lasagna as about half of the group was vegetarian. It was loved by all! We also got the cake (well we chose cupcakes!) from Trish. Everyone raved also about them as well. Would HIGHLY recommend Graystone Catering!
Yummmy!Reviewed on 7/17/2014 Alissa M
My husband and I tried 3 different caterers before deciding on Graystone, they were the last ones we tried and the obvious choice! The food was delicious and equally importantly (to me anyways) the general look and decorations they had to keep the food area looking classy were lovely. We opted to have a fruit display at our wedding and Graystone did a great job with constantly replenishing it to be sure it always looked fresh. John the owner is super nice - the one oppsie we had is that he forgot to bring the vegetarian dish we had ordered for 5 people but it wasn't a big deal because between salad and veggies and sides everyone got plenty of food. I would definitely recommend Graystone I can't imagine it's easy to make such flavorful food for such large crowds but they know what they are doing!
We LOVED Graystone!Reviewed on 11/06/2013 Colleen C
All of our guests raved about the food at our wedding. John and his team created a wonderful dining experience for everyone. He was flexible and accommodating. From start to finish, everything was tasty and perfect. We especially loved the beautiful cheese platter appetizers. John included all of our favorites! The steak medallions and island chicken were a hit. Although we never met our "personal attendant" because we were busy with our guests, they were there making sure we were served and happy. Best of all, we got to enjoy some tasty leftovers in our cabin fridge later that night! Thanks!
Delicious food, nice peopleReviewed on 7/08/2013 meg a
We used Graystone Catering for our June wedding. From the tasting through the wedding itself, we had a great experience. John's cooking is incredibly delicious--don't miss the grilled island chicken or the rice pilaf! We enjoyed the buffet style which allowed our guests to pick and choose what (and how much) of everything they wanted to eat. We felt this was a lot less wasteful and more enjoyable for our guests than a traditional "pick your entre" style wedding dinner. We would definitely recommend Graystone for an overall delicious and great experience.
Great food and service!Reviewed on 6/21/2013 Christe B
The food Graystone served was amazing. We loved the variety of the menu that we were able to choose from. We had chicken and tri-tip and both were perfectly cooked, the sides and salads were also delicious. They served quickly and efficiently and planned well for the number of people we had at our wedding. John Ellis, the owner, worked with us throughout the process and was friendly, professional and helpful as we were deciding what would be served. I would recommend them any day... and wish John could cook for us all the time!
Absolutely deliciousReviewed on 3/23/2013 Tracy G
John was amazing! Such a personal touch and attention to detail. He made sure that my husband and I ate during the reception. Our guests raved about the food and portions! We will definitely use him again for another special day!
Simply Amazing!Reviewed on 11/12/2012 Courtney D
John, his wife, and the staff at Graystone catering made our wedding! Their food is so good. My guests raved and raved about Graystone Catering’s food (and they are still raving about it!). John is amazing and responsive. Any question I had he answered. He is prompt with emails and really pulls out all the stops to make your wedding special. All their food is cooked on site so it is prepared fresh. We has island chicken, steak with onions and peppers, baby red potatoes, veggies, bread, spinach salad, and a marinated artichoke and mushroom salad. Everything was delicious and my only regret is not getting a chance to try the artichoke salad! John and his staff work very hard to make your day stress free. They set everything up perfectly. We rented tables, chairs, linens, china, and flat wear from them. Everything was taken care of. They put out our favors for us and set them up just perfectly. Hire Graystone Catering for your wedding! It will be the single best choice you make other than saying “I do!”
Great food, terrible communicationReviewed on 10/03/2012 Nancy R
Loved their food; Loved our appointment and preview before we booked them, and my guests loved the food too. Everyone had great things to say about the dinner. I disliked the communication between John and us, and disliked that although all our communication was done through John, he wasn’t around for our event, and had sent his wife. His wife was lovely, but I felt that if he had stated he would be there at our wedding and was the person we were corresponding with, he should have been present.
Lots of foodReviewed on 8/14/2012 Jennifer F
The food tasting was awesome--in his house! The food was great. The service was awesome at the reception. It was buffet style and they served the guests. At the wedding everyone got big portions of food--which is great. The food was good, a little cold for us, but that was b/c we kept having people come up to us.
Clark Wedding was perfect!!Reviewed on 6/19/2012 Andrea S
Tammy & John could not have been more professional and hard working!! Our food was amazing and our guests kept complimenting us on how good it was!! Our day was perfect, everything was just as we wanted and amazingly reasonable. I highly recommend their services if anyone is planning on getting married in their locations offered. Thanks again John & Tammy!!!
Wow...Awesome CatererReviewed on 6/04/2012 Cori J
There are no words to describe how incredible the service and food are with Graystone Catering. From the very beginning John was extremely helpful with all the organizing, planning, and food preparation. The food itself was amazing, our guests couldn't get enough, and the service was excellent. John and his crew did such an amazing job and I couldn't have asked for a better catering experience!
Wedding CateringReviewed on 8/23/2011 candace g
John From graystone catering was great to work with. He answered my every crazy question in a fast timely manner and he was very accomodating to our needs. Food was good and our guest enjoyed themselves. The package we recieved allowed us to customize and adjust our vendors and that was great too :)
Greystone Catering... Fantastic Food and ServiceReviewed on 7/19/2011 Sarah B
Our caterer came as part of our venue (Pine Rose Weddings) package, but we had the opportunity to go to a tasting before and coordinate ourselves. The tasting was amazing. They gave us several choices from the menu. During the wedding the food was fantastic, not dry and bland, and it was all cooked on site. Also, John was so communicative and responsive, mostly through email, but a very wonderful person as well. That made the whole experience easy, organized, and well executed. We would use Greystone again for any future events. They did a superb job!!