Greentree Country Club

and I highly recommend!!

he manager, is amazing and was so helpful the entire way through.

of called them 100 times a week and they were always there to answer my questions and help me stay relaxed. I recommend every single person there! If I could do it all again I would chose them every time!

uestions/concerns we had. We would recommend this venue.

all of our questions and went above and beyond to make sure our day was perfect. Our reception had about 400 people and the entire team did a wonderful job to ensure every single person was taken care of. Additionally, Bradford, the maître d', is extremely experienced. He immediately understood our vision and helped with setting up the venue with our photos, dinner menus, seating chart, gift box, etc, before guests arrived. Also, the food was phenomenal and many guests complimented the dinner options! We highly recommend Greentree!

irst meeting till 2am after the wedding!!!, just perfect They are lucky to have him I would recommend Greentree to everyone. It will truly enhance your affair and take away any possible jitters They are great

s so much experience (and a great attitude). Daisy, the bridal attendant, is also a pleasure to work with. The venue is beautiful. Both of my daughters have amazing wedding photos on the beach on the property.

ird of staff did. We were told we would be able to have the ceremony outside and be able to decide as a couple the morning of- day of we were told we couldn’t. Since we paid for 100 people and had only about 90 we were told we would be able to take the rest of the meals home- they didn’t do this. We made very clear that cocktail hour was very important to us and we were promised a specific menu- only about half of it was actually put out. The cocktail hour food wasn’t even out and ready for bride and groom until there was just five minutes left, leaving no time for them to eat. The bride was pregnant and the venue knew this but still served her alcohol and red meat despite requesting otherwise. They even served her alcohol in front of everyone before the pregnancy was announced, making for an awkward exchange. The matre d didn’t even remember to roll out the cloth for the bride to walk down when it was her turn to enter and he got in the way of all of the cake cutting shots. The matre d also started the ceremony before he was supposed to. This is something we paid $700 extra for to make sure “everything would go smoothly” just for him to mess things up. The bridal attendant attended to the bride for maybe 5% of the day. It was requested to have paw prints on our cake and we were told they couldn’t do that which is ridiculous because it’s literally just black circles. They jipped us a half hour of our paid time. They told us we couldn’t arrive before 9am because no one would be there to open the door but day of my makeup artist was able to get in at 8:30- that extra half hour would’ve made a huge difference. The person we communicated with all through the planning process was rude and difficult- more concerned with our guests happiness than the happiness of those paying for the event. We were completed ripped off, lied to, and were overall unhappy with this venue. We would NOT recommend it to anyone.

ve our wedding at the Bronx Botanical Gardens. Dealing with them was a nightmare and another story, but I was put in contact with this venue through a family member who highly recommended. They were great! They were understanding, kind and accommodating. Bradford was a joy to work with and made everything easy, and I appreciate him dealing with my crazy family the day of haha. Also, Dede, my bridal assistant was AMAZING! She definitely made me feel special and was a sweetheart! I’d highly recommend them. I got the best bang for my buck and truly had an amazing wedding day here.

e winter it was important to have a venue with beautiful photo opportunities inside and Greentree has that and more. Working with Kristina was amazing from start to finish. She was always quick to respond, genuinely had our best interests at heart, and did everything possible to make our day special. Currently living out of state we thought it would be hard to schedule a viewing but Kristina assured us it was no problem. Letting our parents go in and record every room and letting us drop in whenever we were in NY. The transition from Kristina to Bradford the maître de was incredibly smooth. He throughly reviewed our day of plans, offering input and asking extensive questions to ensure his team had all the information they need to make our day perfect. Throughout the night Bradford’s team moved seamlessly and we couldn’t have asked for any more. Our guests are still talking about how beautiful the venue was and how the food was! If you want a smooth planning experience with a beautiful venue look no further.

to have our ceremony under a tent because it was likely going to rain. When it didn’t they moved our ceremony back to the uncovered area. The food was excellent and our cake tasted amazing. However, several things went wrong that lead me to not recommend the venue. I’ll start with the worst part: 1) THEY THREW OUT MY BOUQUET with my late grandmother’s handkerchief tied around it as my “something borrowed.” Just before walking into the reception my bridal attendant took my bouquet because it was so heavy. In the midst of everything I forgot about it. I figured someone would make sure to get it for me. Our wedding was Friday and we came back on Sunday to retrieve the rest of our stuff. My bouquet wasn’t with everything so I assumed my mom or someone else definitely had it. I asked everyone, and no one did. I called the venue and was told by our maitre d it “probably got thrown out” and “this has HAPPENED BEFORE” so they would “probably find it.” Why is this a common occurrence for them?! They said the garbage is picked up on thursday so on Thursday they will follow the truck to the dump, have the compactor container emptied into a larger one so they could search through the trash for it. I was not allowed to go in with them because they said the dump wouldn’t allow me to. That’s fine. I’m not sure they truly did search for it. I like to think they did, but they never found my rather large bouquet. Maybe a staff member took it home. My husband complained and was told that they had it in the fridge, but didn’t think we were coming back for it, even though all our stuff was still there. We were told we could come back anytime that weekend. They also NEVER EVEN CALLED to ask if we were coming before throwing it out and didn’t have a response when my husband said that to them. The owner/owner’s daughter, Magda was not apologetic and gave me the impression that she didn’t think the situation was a big deal at all. Everyone around me was taking care of everything so I could relax which definitely led me to assuming that everything really would be taken care of. I was so, so sick over losing the handkerchief. 2) we had a seafood station for cocktail hour but none of that food was brought up to our bridal suite. 3) we didn’t get the top layer of our cake or any leftover slices. 4) we showed them a picture of the cake we wanted as they have an in house pastry chef. We were told they could make anything we wanted. Our cake looked nothing like we asked for hand wasn’t very pretty. 5) they “lost track of” our cake toppers, which I’m sure means they threw them out along with my bouquet. So due to these pitfalls, I would not recommend Greentree, unless you specifically ask them not to throw out your personal items.

er, and ultimately, we had a wonderful wedding as the location. Scenery was amazing in Late September last year, and the whole procession went seamlessly. Be aware, the Greentree team were understandably very busy juggling so many wedding so communication did take a little extra pushing (extra phone calls and emails) but the wait is worth it.

nager) and Didi ( Bridal Attendant )... everything was on point, always in touch with a call or e-mail when I needed to know something, all the way through to the end of the wedding. The Bridal attendant was not only by my bride's side but also running around attending to other things. Bradford made it clear numerous times, anything that I needed, to let him know. Anything I did need or ask about, he addressed immediately. They went above and beyond my expectations, and anything that was a bit off, was met with something better. I truly appreciate the work and effort they all put into the wedding. I did not hear a single complaint from anyone about anything, from the food to the service, everything went smoothly. Since I am the groom who is typing this, I can speak mostly for Bradford at the wedding as he was the one for me, running around, making sure everything was in order, any question I had was answered, any minor issue I had was dealt with and done with. Just a great crowd of people to deal with.

have ever asked for. He was so organized and so on top of everything and extremely nice. The food was absolutely delicious, our guests were raving about everything from the cocktail hour to the dessert. Not only did they make sure that my husband and I had food in the bridal suite after the ceremony so that we could be able to get a chance to eat (and a ton of it), they brought us every single dish available for dinner. We only had 1 guest who was unhappy with his food and they quickly brought him a plate of something else. My bridal assistant, Wendy, was extremely attentive, nice and helpful. Leading up to the day of, we worked with Larry and then Bradford who were both great communicators and super patient with my endless questions. I really cannot recommend this place anymore. We were so happy with how everything turned out!

out what the world would look like COVID-wise come August, but we liked the fact that we had both the indoor and outdoor options. Having the ceremony outside overlooking the water worked out exactly how we wanted and our pictures are stunning, so in terms of just pure beauty, you really can't beat the Greentree. Outside of that, the biggest draw of Greentree is - hands down - Bradford. From our initial meeting to the actual wedding, he was nothing but professional, helpful, friendly, responsive, and accommodating. We had a traditional modern-Orthodox wedding, and I kid you not that Bradford knew more about the Jewish traditions than either of us! He made the entire process so great for us, and delivered above what we could even have expected on the actual wedding day. If I could give Bradford 10 stars, I would. He even gave us the option of spreading out tables (for the party inside) much farther apart than normal so that people would feel more comfortable with extra social distancing, and that made a huge difference to many guests who were nervous about COVID. The rest of the staff we felt was just OK. The bridal attendant wasn't so helpful, and the wait staff and other support staff weren't anything special. We were told that we'd be able to lock our valuables in a closet during the actual wedding, but nobody seemed to know the codes or how to actually help do that. We brought in a Kosher caterer (Bradford was of course super knowledgable and helpful in that process) so I can't really comment on the Greentree's food...but the open bar was plentiful and delicious! In the end of the day though, we had a beautiful outdoor ceremony and an awesome party inside. Bradford is the best and coordinated whatever he needed to with all of the other external vendors that we brought in, ensuring that the wedding ran about as smoothly as possible. Definitely would recommend the Greentree. And Bradford deserves a raise.

e always answers the phone and Larry was great at answering emails. Cons: I would only get married here if you hired an independent wedding planner. In terms of actually helping you organize details, they were horrible. They wouldn’t even let us do a tasting and said it was because of COVID even though I heard of many other venues doing it. They were messy and disorganized when it came to planning. My whole day felt like a mess which was in part because I didn’t have a wedding planner but I thought because I was getting married at a venue experienced in handling hundreds of weddings a years I would be okay. The mess essentially started two months before my wedding when things were handed over to Bradford- the banquet manager. I admit I was a bit of a nervous bride and would send emails with ten questions in it. But sometimes my emails would get ignored and sometimes he wanted to just call me and answer them even though it would’ve been easier to have it written down so I could remember. I didn’t feel at ease or supported by the venue as the day approached. A couple of days before the wedding my mom and I went to the venue with all the decorations and everything and said exactly where everything should go and went over the final details. At the rehearsal dinner no one was actually there to assist or help they were just kind of like “sure- go out back” which I thought was a little callous, but it was how the actual wedding day went that was the problem. Apparently Bradford’s role ended when I dropped off the decorations because I never saw him again. When I got to the venue the maitre d greeted me and he was essentially running things from there. He was extremely nice but he immediately told me pretty much no guests had arrived yet and that sent me into panic. My bridesmaids, husband, and parents definitely felt like he shouldn’t have been giving me updates on the guests because it sent me into a crying whirlwind but how was he to know? So I forgive him for that. Once I was walking down the aisle though I did see that they did not decorate the wedding arch with the decorations I had purchased which was extremely unacceptable and then it offset me into noticing all the other things they didn’t do. A wedding sign I spent a lot of money on never went out despite me saying something to the staff about it several times- a well wishes for the couple jar was supposed to be put out front but was stuck in a corner where no one really saw it. They made a lot of faux pas and essentially wasted a lot of money I spent on decorations and that’s not okay. I felt it was pretty horribly disorganized and unless you have an extremely organized wedding planner- it is not worth the saved money or the beautiful venue as all the venues on that street are beautiful. A big shout out to my bridal attendant Didi though- she was so sweet and wonderful and did everything she could to help me and keep me calm. But overall I was extremely disappointed in the service I received from Greentree.

oor ceremony. The food was DELICIOUS!!!!!!! And so much of it! All of our guests were raving about everything they ate. The staff was also so helpful and kind - Giovanni and Didi really made us feel special the day of and they were so helpful with my dress! The venue also was so accommodating helping us during all of our date changes during the pandemic. They were great!!!

of your paper work and have a lot of patience! Our contact person was horrible in every way, she kept trying to change our contract we signed then would not fill out our forms correctly. For example I asked for a copy of our final menu two months before the wedding, and after three calls and countless emails I got our menu to find she had removed an entree and not made any changes we had requested. I also asked for our final budget for months, I was not answered or told its fine I don't need an updated payment document-this was incredibly frustrating as you can imagine, you are paying a lot of money for a beautiful event and my payment document was over a year old!And I was getting hardly any response despite my persistent efforts.Worst was a week before the wedding she called saying we would have to pay for our original guest count(50 or so more people) , not the lesser count which we agreed to and signed all due to covid. I think she forgot to mention this to us earlier, so a week before she rudely brought up this topic and said we would have to pay thousands more for guests we already uninvited at their direction. I had to go through my papers to prove our negotiated number. This ended up in her realizing her mistake but being angry I went through the work to prove our agreement, and she wrote me an email saying I was rude and to not contact her further...All this because I was asking for my final contracts . When I finally spoke to a manager, although he was helpful he brushed off the actions of the other employee I had been dealing with all this time. No matter what I don't think you should ever treat any bride/groom nor any paying customer this way ever it was unprofessional and really added to the stress of my big day. I was happy with the look of the venue but overall disappointed in the level of service I received and how we were treated .

orney General legally ordered Greentree to refund $427,000 in deposits. Greentree did not provide refunda until they were LEGALLY obligated to do so. I would not recommend this venue. Article: https://patch.com/new-york/newrochelle/venue-will-return-427k-collected-covid-canceled-events

o collect payments. Told venue do to COVID, Guest count went from 150 to 100. Manager of GCC tells me if the number was under a certain point, “it wouldn’t be worth” it for them to continue with the wedding. Requested I send emails about guest count updates weekly, Manager never responded at all. Multiple people reached out asking the same details on different days. Reached out to event coordinator for questions regarding wedding prep and he mentions then that I need to make a day to coordinate with him and drop off my stuff. Event coordinator persistently checked off a check list then ended appointment. No interest to hear what else I had planned, needed, or brought for the wedding. There was more on the list but I thought maybe this was the typical process and that at some point we get into more detail maybe at a closer date to the wedding. Just in case, I explained a few things that I wanted for my fiance’s and my wedding. (1) The ceremony processional is perfectly timed to the song i chose and it was important to me (2) I wanted the seats to be at a slight angle facing the aisle, I drew a picture to make this point (3) and I just explained the other services briefly. It felt that Bradford was brushing us off. We were presented with the final check and that was it. Two people separately ask for seating arrangements sent to them the day of, when the bride is getting ready for photos. No cross staff communication. Ceremony space was a disaster from a previous event. Dirty dishes, paper on ground, tons of leaves on ground. (1) Upon processional bridesmaids were pushed to walk back to back, with a 3 minute gap between them and bride - against brides wishes. (2) Aisles were fixed but blindly, not enough room for guests to get in chairs. Event coordinator rudely told bride she will “have to wait for chairs” to be fixed. Took extra time from bride. (3) None of the decorations were on the cake. (4) None of the candles were on in reception area. Lots of guests did not finish their meals. Steak was burned. See full review of this experience on Weddingwire.com.

oicemail and we drove away. I received a call back today explaining they were sorry but he wasn't sure who took my appointment, that they are closed Sundays at 4pm. Did not offer another visit or anything else for wasting our time for our first venue visit! Just wanted to tell all other brides do not go- this was a sign, not organized, do not want business, and quality of service!

We reached out to GreenTree, they were not responsive with our complaints or concerns. As mentioned by others they have no intention of refunding or even a pro-rated refund if we cannot host the amount of guests we initially paid for. They plan to keep about $15,000 of our hard earned money that we put towards our deposit. They haven’t reached out to us, or have tried to assist us in any way. They’re very kind when they want you to sign a contract, but not as friendly after. I can’t put into words the immense regret I feel knowing I selected this venue. They’ve been completely callous towards us. Please take my experience as a lesson and do not book with them. Stay away!

totally unacceptable and I don't recommend anyone booking an event there.