The Greentree Country Club was the fourth wedding venue we had toured, and to be honest, we thought we weren't going to like it - but when we stepped into the venue we absolutely ...fell in love! They had the most beautiful floor to ceiling windows and gorgeous marble flooring and chandeliers that definitely elevated the look. Our wedding was Parisian-themed, so we were very specific on the look we wanted our venue to have, so this was a breath of fresh air and made our vision come to life.
We worked with Larry throughout the planning process until about two months from our wedding day when we were introduced to Bradford, the venue's day-of coordinator. Bradford was very helpful with getting us answers to our questions leading up to our day, and working with us to make sure everything went smoothly.
One of the things we kept asking about leading up to the day was if there would be another wedding or event on the same day as ours, so we could make arrangements to get ready at our hotel or elsewhere. Larry continued to tell us that no event had been booked for that day, so we would have all of the bridal suites available to us for our big wedding party.
The day of our wedding, we all arrived to the venue at 9AM to start getting ready. We had our makeup and hair teams arrive at that time, and to our surprise, they told us the venue had only given them one room to get us ready in because they had another wedding. There was no way we could make this work; there were 11 women getting ready, plus four hair stylists and two makeup artists.
Once Bradford arrived to the venue he started to work on problem-solving for us, even emptying his own office for us to use as storage and more space. Since my aunt was the decorator for our wedding, he immediately started to work with her and our groomsmen in setting up our ceremony and reception space so that we could still be on time regardless of the delays we were having due to the venue's unpreparedness. This situation was super stressful and made the morning of our wedding overwhelming and difficult to navigate, but Bradford did help us get through it.
If we could go back in time, we would have preferred working with another sales representative that was consistent. All of this stress could have easily been avoided if we knew about the other wedding and their start and end time. Even though the other wedding was a morning wedding and they ended their reception by 4:30PM, the getting ready process was very difficult and put a damper on our morning. We can't thank our hair, makeup, and breakfast catering teams enough for being so flexible and accommodating and helping us navigate this problem as well. We also had the best bridal attendant ever, Deysi, who made sure she was with us every step of the process and made mountains move for us throughout the day.
The best part of this story is that the morning bride and her wedding party got ready off-site, so the room that she was supposed to use was available the whole time, but the venue still didn't let us use it. This is only one of many inconsistencies we experienced that day with them, and they deserve less than three stars, but because of Bradford and Daysi, who were amazing, we are rating it at three.
To future couples: beware, everything should be in writing before you sign the contract!