Haley Mansion at the Inn at Mystic
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
The Inn at Mystic is an unforgettable wedding venue located in Mystic, Connecticut. This historic property offers captivating views of rolling hills and peaceful waters, an idyllic escape from the hustle and bustle of daily life. The Haley Mansion and its surrounding grounds offer endless possibilities to host your dream wedding celebration. Constructed in 1904, this charming property effortlessly balances the charm of its original features with contemporary upgrades, stylish decor, and modern conveniences.
The team at The Inn at Mystic is honored to welcome couples and their loved ones to celebrate their joyous day with them. Whether your ideal gathering is an intimate affair or a grand soirée, this property offers a number of event spaces for your ceremony and reception. For an outdoor wedding service, couples are invited to exchange their vows in the warmth of the sun in the enchanting private garden. This riverside space is a peaceful spot that offers unforgettable natural backdrops for your ceremony and photographs. The venue’s marquee offers shelter from the elements for a memorable reception. This open-plan and versatile area can provide couples with ample space for dining tables and chairs as well as a dance floor.
A number of services are available to nearlyweds looking to host their celebrations at The Inn at Mystic. The in-house event planning team will ensure that every element of your day is carefully considered and expertly executed. They will work with you to create a celebration that truly honors your one-of-a-kind love story. All-inclusive packages available include bar and catering services. Clean-up and set-up will be provided by the team, allowing you to relax and focus on your day without worrying about the smaller details.
Pricing details
Starting prices
Reception:
$2,500
Ceremony:
$500
Bar services:
$16 per person
Catering:
Contact for price
Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices. Peak season for this venue is May-Oct.
Amenities + details
Amenities
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Ballroom
Beach
Waterfront
Historic Venue
Hotel
Tented
Venue Service Offerings
Bar & Drinks
Food & Catering
Planning
Rentals & Equipment
Tents
Service Staff
Awards and Affiliations
Any questions?
Reviews
4.5
out of 5.035 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Haley Mansion at the Inn at Mystic receives glowing reviews for its exceptional staff, with mentions of Catherine, Zac, Joe, and Aimee for their professionalism, attentiveness, and coordination throughout the wedding planning process. The venue is described as stunning, with beautiful gardens and an elegant mansion setting creating a fairytale-like atmosphere for weddings. Guests highlight the delicious food, accommodating staff, and seamless execution of events, emphasizing the overall joy and satisfaction experienced by couples and guests alike.Review photos
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Samantha C
5.0
10/28/2024
Working with Catherine and Zack at the Haley Mansion was a delight. I am a very organized list-maker with many questions, and there was never a question they weren't able to answer. They communicate well, are very kind, personable, and professional throughout the planning process and making sure everything goes according to plan the day of. I could not be happier with how my wedding day turned out and am grateful to the staff there. I very highly recommend this wedding venue.
Kaitlyn K
5.0
10/27/2024
I don't even know where to start because it's hard to find the words for how perfect everything was. Zac worked with us to modify an elopement package to plan the weekday microwedding and dinner party of our dreams. Everything was stunning, the dinner was amazing (seriously, get the lobster bisque), the drinks were great, our rehearsal dinner at Rocks 21 was so fun (we had a backyard BBQ in the private side yard) and our two night stay at the Mansion was so romantic and cozy. Our 12 guests all stayed at the Inn at Mystic and it was so nice having everyone together for two special days. Everyone had a great time and commented how beautiful the venue was. We hardly decorated, aside from some flowers and candles and you couldn't tell at all because the mansion is so stunning. And when an unexpected summer storm blew in, Zac jumped into action and helped us make a decision to push the ceremony back and hour so we could still have it outside in the beautiful gardens. We just can't say enough about how amazing our experience with the Haley Mansion, Inn at Mystic and Rocks 21 was.
Any questions?
Jackie L
5.0
10/22/2024
We had our wedding this October at the Haley Mansion and it was absolutely wonderful! Zac and Joe were so helpful, attentive and professional throughout the entire planning process. They guided us through the planning process step by step and graciously accommodated all of our last minute changes/requests and questions, and were there on site to make sure the entire weekend went smoothly. Also, the staff at Rocks 21 where we had our after party were just as great to work with. The Inn helped us provide a beautiful brunch for our guests the morning after. All of our guests complimented the venue. We couldn't have imagined a more perfect wedding weekend. If you are considering the Haley Mansion as your venue, do not hesitate, you will not be disappointed!
Lydia D
5.0
10/16/2024
We had our wedding at the Haley Mansion in Sept 2024 and had an absolute blast! Catherine and Zac perfectly balance each other out and work SO hard to make sure your day is what you want. I am so grateful for them both and all their hard work. The food for our wedding was absolutely spectacular and all of our guests were blown away with how good it was. We also did our afterparty at Rocks21 which was equally just as fun. We pre-ordered wings and pizza and it definitely hit the spot.
Susan C
5.0
10/01/2024
We had an amazing experience at the Haley Mansion for my daughter's baby shower. Joe and the staff could not have been more helpful or professional during the planning and implementation of our event. All of our guests loved the venue and the food was delicious as well. We had a breakfast buffet and three kinds of mimosas. I would highly recommend this venue to anyone having a special event! The communication throughout the process with Joe Wyatt was tremendous! He is a true asset to the team! Thank you all!
Chanel D
5.0
9/16/2024
The staff and coordinator (Catherine) at the Haley mansion truly went above and beyond!!! They put together my absolute dream wedding!! The staff were so nice and friendly and executed everything I wanted perfectly!! They were very attentive to detail as well as my guests and me and my husband through out the whole process!! I have never been happier and I owe it all to them!!🤍🍾 Catherine my assigned coordinator was the sweetest women ever and was amazing before and on the wedding day!!! I can not speak highly enough about the mansion, the staff, and my coordinator Catherine!!!
Abbey N
5.0
8/28/2024
We had our wedding at the Haley Mansion on 6/21/24 and it was the best day ever! Staying in the mansion the night before with all the bridesmaids was so special and the staff was great about setting up breakfast for us the next morning. We also loved how a lot of our guests were able to stay on property and so many of them hung out by the pool during the day. The wedding itself was beautiful. It started downpouring during dinner and we didn't even notice because the staff was so good about swiftly closing the sides of the tent. The food was incredible (better then the tasting I will say) and there was never a line at the bar. We had our after party at Rocks21 and brought in our own DJ. We had so much fun in the private room and there was so much food people were bringing it back to their rooms. Over the year of planning, I will say, the staff changed a couple of times and it was a little hard to get ahold of them, which made me nervous. However, it really did all fall into place and the wedding was set up exactly how we envisioned. We did not use an additional wedding planner so I provided the venue with all the information for table set up, name cards, etc. I had a family member check in on the setup a couple hours before the wedding and there were no problems at all. If you're not from New England you may not understand the charm of an older Inn so the rooms are what you get with an Inn in Connecticut. They are not brand new but that is what I love about the charm of staying at an Inn vs. a hotel. We did have a second room block at the Mystic Marriott if guests preferred to stay there
Overall, I would go in understanding that things will certainly fall in to place as the wedding gets closer but I would not have had our wedding at any other place
Lily S
2.0
8/16/2024
I would have my wedding there over and over again if I could, but I would highly recommend couples to proceed with caution!! The venue is beautiful, but the staff is not the best. It was really hard to get in touch with them and when I did, they were often not very helpful. I had to ask for things multiple times because they would forget we even talked about stuff, so I was not trusting that they were going to do anything correct. We had an over hour long meeting going through our 'planning document' around a month out from our wedding (that I had to schedule even though they were suppose to) with one of the staff, and I don't think he wrote anything down because I had to meet with him again less than a week before our wedding for an hour to go over everything again. It was like we never talked about anything. The only thing that kept me sane was knowing that a hired a day of coordinator that I knew I could trust to make sure everything got done.
For the amount of weddings they do there, you would think the staff would be pros, but they were very much not that, and they do not care about their clients at all. Me and my husband had the most beautiful day there luckily, but for some time during the planning process, I was not so sure.
Victoria L
5.0
11/14/2023
We got married at Haley Mansion on 10/6/23. Our wedding day was amazing! Everything went so smoothly and better than I could have ever hoped! Thank you Sue, Zach, Brenda, Jake and team for making our day truly special and relatively stress free. The venue and mansion are gorgeous and food is also amazing! From the time of booking in 2022 the Inn went through several staffing changes which at times was challenging, Sue was our 4th wedding coordinator and we really appreciated her ability to pivot and make things happen for us as there was many communications prior to her starting. She was able to get our after party and farewell brunch taken care of with relatively short notice and our wedding day went off without a hitch. I would definitely recommend the venue as it’s so beautiful and well worth it for the money spent. We had some hiccups but nothing I would say that would deter me from recommending this venue! Thank you again Sue and team for everything you did to make our wedding day something we will never forget.
Debbi P
1.0
10/04/2023
I don't even know where to begin. Our wedding was a year and a half in the making. We planned an entire weekend of festivities at the Inn at Mystic - not to mention hotel rooms as well. We had a wonderful wedding planner who without her we wouldn't have had a wedding at all and probably would have lost money. During the course of planning this event, it became a full time job for my daughter, the planner, and I to put out the fires that this incompetent staff put us through. There was an entire month where we had no communication after countless tries. When we finally did start communicating again weeks would go by without answers to our questions. We got contracts with other peoples food, wrong spelling of our names, it goes on and on. They were not more equipt for planning weddings than we were and we sadly paid the price. In more ways than one. The setting was beautiful and the food fantastic after all was said and done, but they messed up on the BEO and we lost an hour of the band playing. We hired a band for an extra special touch and they didn't have the time to play all the songs because the food was an hour late. it was NOT seemless. At the end of the evening, the band member came up to us and told us that they too were frustrated. It was not until today, a month after the wedding did the General Manager Scott contact us about all of this. He was the man behind the curtain so to speak for a year and a half. Todays meeting was pointing fingers at everyone but themselves. It was NOT the Bands fault. We spent our married lives saving for my daughters wedding in hopes for a day to remember - we made that happen but not without terrible stress with this venue. to add insult to injury, they charged us twice for the brunch and didn't even enquire before they used my credit card. I had to do all the legwork to rectify that. Would I recommend Haley Mansion to anybody? no way. Stay away. There are plenty more places to get married where I'm sure they are happy to have you. we did not feel that way at all here
Rachael B
5.0
8/17/2023
We just had our wedding at the Inn at Mystic in June and it was the absolute best day of our lives! The staff were so helpful and friendly and I felt fully confident going into our wedding day that it would be perfect. All of our guests LOVED that the ceremony, reception, after party and hotel rooms were all on property. I've gotten so many compliments on how beautiful the mansion and reception tent were and all of the food - from the cocktail hour and reception food to the after party food at Rocks 21! I didn't realize when booking our after party at Rocks 21 they would give us the whole downstairs with our own bar and food station setup, so it was truly perfect. I wouldn't change a thing about my wedding day - I highly recommend reaching out to Liana and team, they're amazing!
Kate B
5.0
7/19/2023
We’re so happy and honored to say what a phenomenal and perfect day we had on July 2nd, thanks to the entire staff at Haley Mansion/Inn at Mystic/Rocks 21.
Our entire weekend was above and beyond what we could have imagined. We’re still receiving daily comments from guests on how beautiful the venue was and how tasty the food was.
The mansion has constantly adding upgrades since our initial visit in May of 2022 - the twinkle lights to the reception area gave it such a magical and romantic ambiance, and the new furniture throughout the mansion is beautiful.
The food was perfect. Every single bite was perfect from the raw bar to the entrees. Normally wedding food is nothing to write home about, but this was truly restaurant quality. So many people told us “make sure you eat”, we ended up perhaps eating a little too much since the food was so good.
On the day of, Gail ran the show perfectly. Everything was efficiently executed and she ensured each and every guest was properly accommodated. We could not thank her enough for her efforts.
We had an absolute blast. Our number one goal was to make sure everyone had fun. And what fun did everyone have. We’d like to think it was a combination of the band/mullets on the dance floor, but we couldn’t have had this much fun without how well the staff took care of everyone and made our/our guests day absolutely effortless.
The staff has a great future ahead with some phenomenal adds to the team. You’ll definitely be in great hands.
Thank you so much Gail, Brenda, Liana, all of the day of staff, and of course our favorite bar manager, Jake!
Meg H
2.0
3/13/2023
My fiancé and I fell in love with The Haley Mansion and The Inn at Mystic and were so excited to host our wedding day there later this year. Unfortunately, the process of working with Scott, Brenda and Liana ruined the whole experience and we're no longer getting married there. Our initial tour was with Amy who, unbeknownst to us, was no longer with the company two days after our tour when we followed up. From there, we were working with Brenda, the hotel manager, who never once offered to get on the phone with us and put together a contract with things that we had not discussed with Amy. It took a few months for them to hire someone new and that's when we were introduced to Liana. Liana did call us, but she didn't even have our contract in front of her to discuss our points of concern. Through all of this, the GM Scott, never once apologized or got on the phone to salvage. The venue is beautiful, but beware of who you'll be working with while planning.
Maddie B
5.0
11/11/2022
We fell in love with the Haley Mansion and everything they had to offer from the moment we saw it. Our initial meeting was with Aimee and she was our go to throughout the entire process. I am still amazed at how effortless Aimee and her staff make everything seem. Every question and concern was addressed and talked through which was helpful for us. The day of our wedding was absolutely perfect and Aimee made sure everything went smoothly and she thought of things that needed to be done before I even realized it. We cannot say enough good things about the Inn and how amazing they made our experience with them!
Tracie M
5.0
10/08/2022
The Haley Mansion at the Inn at Mystic was a wonderful wedding venue. We can’t say enough about how nice it was to work with Aimee. She made us feel comfortable, provided us with great advice, and worked with us through the whole process including being there the day of. The venue is beautiful, the food was great, and everything went off without any problems. It was very nice to have an outdoor ceremony, cocktail hour on the deck, and then the reception under the tent, while also being able to utilize some space in the mansion. Their staff were true professionals and went above and beyond. We are very glad we chose the Haley Mansion as our venue. Thank you Aimee!!
Andi W
5.0
9/04/2022
Where to begin? Mary is the most wonderful, communicative, kind, organized, thorough, dedicated, and optimistic coordinator we could ever have worked with. The Inn at Mystic and Haley Mansion are very lucky to have her. As an anxious bride, she made me feel at ease, even calling me late one evening to sort out a hotel booking problem. She made it so we didn’t have to worry about a thing and kept us on track all the way to the end of our wedding. Our day ran so smoothly and the staff were all so helpful and efficient. We were taken care of from beginning to end. Our families had nothing but wonderful things to say about the food and staff, and both mine and my husband’s father kept complimenting the bartenders especially! I wouldn’t change a thing about our wedding day and the Inn at Mystic is to thank. Highly recommend this gorgeous venue for your wedding; the mansion, the grounds, the gardens, the on-site hotel rooms, and the views of the seaport can’t be beat!
Vendor response 10/10/2022
HI Tracie:
Thank you for the kind words. We were honored to be part of your big day.
Happy...
Marriage
Aimee
Cristelle S
5.0
8/15/2022
The Inn at Mystic was the perfect place to have our wedding. Beautiful location, great food, and the ability to have everyone stay in one place for the weekend were only some of the highlights! You literally just show up and they take care of everything. Special thank you to our coordinator, Mary Brasile, and Gayle in banquet staff for making sure the day ran smoothly. We wish we could do it all over again!
Amanda A
5.0
11/21/2021
Words cannot express how happy even six months later (today is our six month anniversary!) we are that we got married at Haley Mansion at the Inn at Mystic. It is beautiful and a perfect setting for a wedding. Views of the water from the top of the hill in Mystic, which is the town we were engaged in. And Mary Brasile, OH MARY IS THE BEST! I knew after our first visit of the Inn and tour of the mansion and the grounds with Mary, I felt like I’d known her and we could’ve easily spent the whole day there talking with her! She is the sweetest woman, so many years of experience of being in the wedding world, so helpful and considerate. She was a great person to bounce ideas off of; she helped me find many of our vendors; knew when I needed to take a breathe and reminded me she and her team would have it all under control and they did! I loved how they decorated our cocktail hour with items we brought from home. She checked in on me throughout the day and truly became a friend. We will absolutely visit Mary when we’re in town. Her and the staff at the Inn and Mansion were wonderful. People are still raving to us about the venue and the food! Hopefully we can attend a wedding in the future and relive our big day!
Courtney N
5.0
9/03/2021
This place is just amazing. We could have brought no decorations at all and the scenery would have spoke for itself. Mary, Gayle and the team made everything going seamlessly on what could have been a very hectic day. When we were looking for a location for our weeding, we wanting something all-incumpasing - meaning our ceremony/reception, places for people to stay, after party, and walkable distance to what might be around and i have to say THIS PLACE IS IT! We loved that most of our guests stayed in the Inn itself, and anyone who chose to stay somewhere near by was only a 5 minute uber. Throughout the whole planning process, Mary was our savior! Yes we had to reschedule due to COVID, but everyone at the Inn gave us options - elopement at the Inn with reception later on, rescheduling completely and honoring what we had originally agreed upon. Mary was so attentive to our questions and concerns and she honestly made us feel like part of the family. When wedding weekend came, we of course had some last minute changes and there was nothing but hospitality
provided. The whole crew made it still feel like OUR DAY without being pushy or suggestive, though many of their recommendations ended up being the best course of action. The food was AMAZING and we were so happy to have the same chef for the farewell breakfast the next day. Whatever you need, they can provide for you. The getting-ready room was perfect for my bridal party, my husband was able to get ready in one of the beautiful mansion rooms upstairs, and they were even able to provide a golf cart for our elderly guest thats otherwise would have had troubles. Rocks 21 was perfect for our after party, looking out over the ocean on the balcony and some late night snacks. I am over the moon with my experience at The Inn At Mystic and Haley Mansion, and would highly recommend for a big group, small group or even a weekend get away (short walk to downtown Mystic!) thank you SO MUCH to the whole crew at the Inn, our day could not have been more perfect!
Shannon B
5.0
7/15/2021
If you are looking for a great place to get married look no further than Haley Mansion at Mystic Inn. We got married there this past June and it was a fantastic experience. The feedback from our guests was pretty consistent. They remarked what a great venue it was how, great the food was, and more importantly how friendly and helpful all the staff members where. Having the ceremony, reception, after party, and hotel rooms all in one place is a game changer. Everyone had a blast! There are stunning water views everywhere you turn and the gardens were absolutely beautiful. You couldn’t ask for a better place for wedding photos.
We were supposed to get married last year so this was our 3rd scheduled wedding date. Mary Brasile the wedding coordinator at Haley Mansion could not have been more professional, understanding and helpful during a very stressful time. We were even able to attend a 2nd menu tasting! She was very consistent, friendly, and amazing at her job.
5 stars all the way!!!!!!!
Gina L
5.0
10/25/2020
We had originally booked a different venue and had the Inn at Mystic as our hotel block and Rocks 21 as our rehearsal dinner. But less than 2 months before our wedding we found out our orignal venue could no longer safely handle 60 guests outside due to COVID. I had called Mary to find out my options with the hotel block and rehearsal dinner and she asked if we had looked at Haley Mansion. We hadn't looked anywhere else yet because we were just shocked with the news of the wedding we were planning for over 2 years would no longer happen.
We immediately scheduled a visit to tour Haley Mansion and LOVED IT! Especially since our guests would be staying on site, we could cancel transportation and everything was a little bit easier.
Haley Mansion has a beautiful tent and views! Our ceremony overlooked the water, our cocktail hour overlooked the harbor, the rocks and trees were beautiful. It honestly turned out a million times better than our original venue and we could not have been happier!!
Mary and her team were also so helpful at Haley Mansion!!! They were able to recreate our favorite salad from a local restaurant, we had 2 specialty drinks, the food was AMAZING! Guests are still commenting that they were highly impressed by the food and staff! Mary was above and beyond helpful in coordinating, helping with decorations and setup, and a large variety of everything else. Haley Mansion was absolutely perfect! I also had 1 guest with a very longgg list of allergies and she contacted Mary beforehand and the chef was able to make her something without allergens. We also didn't want to do a cake cutting ceremony and wanted to cut a large wheel of brie to kickoff cocktail her. Mary and Haley Mansion made that happen and we were SO THANKFUL!
We ended up canceling our rehearsal dinner at Rocks 21 but went there for drinks and apps after the rehearsal and after the wedding. The staff there was highly accommodating to a rowdy- after wedding crowd. I cannot thank them enough! We also enjoyed using the bonfire outside!!
Our rooms at Inn at Mystic were great too! We were able to stay in the suite so the groom and groomsmen could get ready there morning of. We booked a variety of other rooms for our guests to choose from with varying price points. My one and only complaint about the entire weekend was the front desk (Kevin) did not do a good job at handing out our welcome bags when guests checked in. We had made and told him that when guests check in, there is 1 per headcount for guests, not for rooms. The vast majority of our guests did not receive welcome bags the first night so we went down to remind him twice MORE and he still wasn't handing them out. All of our guests were through our wedding block so they had a note on their room that they were a part of our wedding. Most guests picked them up when they checked out after we gave up reminding the front desk and just told guests to get them themselves.
Overall I cannot recommend Haley Mansion, Rocks 21, Mary, and the rest of the staff enough. They truly made our wedding everything we wanted and more.
Isabel H
5.0
1/30/2020
We could not have chosen a better venue than the Inn at Mystic. Mary was so on top of every detail and was willing to accommodate our requests perfectly. The Inn was a stunning backdrop for our fall wedding and we had so many guests comment on how lovely, comfortable, and beautiful the venue was. From the incredible chefs who worked with us on the perfect menu to the front desk staff that helped hand out our guest bags, every moment of our wedding at the Inn at Mystic went smoothly and stress-free. Thank you for helping us have such a magical and memorable wedding weekend!
Sarah H
5.0
10/04/2019
My husband and I had our wedding at the Inn/Haley Mansion last weekend. The entire staff was extremely attentive, pleasant, and helpful. They made sure the day went off without a hitch. They were accessible throughout the day and responded promptly to all of our needs and requests. Their five-star service continued after the conclusion of the wedding as they carefully packed and organized all of our decorations to make for an easy clean up in the morning. They were genuinely invested in making sure that our day was absolutely perfect. The mansion is charming and unique with gorgeous views and plenty of photo opportunities.
A special thank you to Mary Brasile who took over as our wedding planner. She took the time to meet with us in person, answered all inquiries promptly and thoroughly, and made us feel relaxed and confident that everything was taken care of. She was genuinely excited for us and invested in our special day. She listened to all of our ideas and made them come alive with her own decorative and creative touches. We would highly recommend the Haley Mansion, Mary, and the staff for a fabulous wedding experience.
Rachel S
5.0
9/29/2019
Mary and her team at the Inn at Mystic truly helped us create our dream wedding! Mary is super organized and accommodating—making an anxious and detail-oriented bride feel very well at ease. We felt supported and heard throughout our entire planning experience. Thank you, Mary, for a smooth and beautiful wedding day!
Julia K
5.0
7/30/2019
Our wedding at the Inn at Mystic was a FANTASTIC experience. So much of what your wedding day ends up being is contingent on the venue, and we could not have been happier with our choice. Mary was our coordinator, and she was organized and responsive during the planning process, and extremely professional and kind during the weekend itself. She helped us incorporate all of our family traditions and (whacky) ideas/personal details perfectly to help our vision come to life. All the staff was top notch, and took the absolute BEST care of us and our guests on our day. The venue itself was stunning and completely immaculate all the way through the rehearsal dinner, the reception, and brunch the next morning. We could not be happier with the way it turned out - it was everything we had hoped for and more!! Book the Inn at Mystic!!!
Ellen T
5.0
2/27/2019
Our wedding weekend at the Inn at Mystic couldn't have been more perfect! We had the rehearsal dinner/welcome event, ceremony, reception, and a brunch the next day, and the wedding party and the majority of our guests stayed at the Inn. Malana was our coordinator- she was amazing and literally everything was perfect. All the staff members were wonderful, the food was fantastic, and the venue was stunning. Basically, I can't say enough good things about this place.
Kelly C
5.0
7/03/2018
Our wedding at the Haley Mansion – Inn at Mystic was the best experience. We originally had a wedding coordinator that left about 6 months before our wedding, therefore Malana and Mary took over as our coordinators and they were OUTSTANDING. Any questions I had were immediately answered, and they were on top of every single detail. We felt so comfortable going into our wedding weekend knowing they were handling everything. The food was great, the venue is beautiful, and the staff is excellent. Malana and Mary were there during the big day for everything, including a very last-minute ceremony site change due to weather, which they went above and beyond to be flexible and make everything perfect. They took care of every detail, attended to myself, my husband and even our bridal party so much more than I would have ever expected. They truly make you feel like family and we could not be more grateful to them. We also did our rehearsal dinner at the Harbour House and we are so glad we did. From the planning, down to the event itself, everything went off without a hitch. The staff is so welcoming and helpful. Overall this venue is amazing and we highly recommend it!
Amanda J
5.0
6/28/2018
I LOVED this venue, Mary was our coordinator and she did an amazing job! She was extremely helpful and created a relaxed environment, the staff was very friendly and a pleasure to be around. Everyone raved about how gorgeous the wedding was and I would do it all over again in a heartbeat! AL
Kevin G
1.0
5/17/2018
Really bad food and service. We hosted a rehearsal dinner at the Harbor House with about 30 people. We waited almost an hour after being seated for food. By the time we were served, everything was cold and overcooked. The bouillabaisse that half our guest ordered was hard to eat.
Additionally, they had a live rockabilly band that was never mentioned when booking our event. Very loud.
Cheesecake was good. Porch was nice. Overall not a good experience.
Joanna G
2.0
12/06/2017
Worst experience. Initially we were very happy with our wedding coordinator Tiffany. However, when Tiffany decided not to return from her maternity leave in the winter (totally understandable) we were switched over to Meg. However, no one ever told us this and for months I was emailing Tiffany with no response. Fast forward to our tasting (which was rescheduled twice due to Meg’s mistakes), it was a nightmare. Meg assured us she had been in the business for 20+ years, however, we found that hard to believe when she didn’t even know the answer to basic questions about the Inn– I ended up googling them all for myself. She said she would have our banquet event form to us in about two-three weeks. It took 3 MONTHS to get this from her! I had to follow up weekly for this. Not to mention when we finally received it the amount of errors on the page made my head spin – names were completely wrong, details incorrect grammatical errors all over the place. It was honestly as if it were another couples form. It amazed me that she even thought this was acceptable to send to a client.
- Meg never sent us a seating or meal chart so I ended up creating my own. Then a week before the wedding she sent it to me asking to fill it out as if I had all of this free time.
- There was originally a Friday wedding scheduled so we had to have our rehearsal at 1pm on Friday (which meant everyone involved had to take the day off from work). She called me Friday morning to say the wedding had just been canceled and that we could have a room in the mansion but still keeping our 1pm rehearsal. However, come to find out from staff members they had known about the cancellation for weeks! Which meant we could’ve had our rehearsal at a normal time, which Meg knew was very important to us.
- We had a vvvvery expensive bottle of champagne that was meant for my husband I and I to pop after we were married. By the time we got to the tent it was popped and served to all the guests. We only had one glass for the two of us.
- We were told we would have a private attendant the whole night. That did not even come close to happening. In fact, guests were offering to get us drinks because no one was tending to us. I actually waited in the bar line at my own wedding for 10 minutes and was ignored by the bartender.
- They ran out of bud light before dinner even started, which was one of the drinks we said we wanted
- My bridesmaids almost walked down the aisle without their flowers because they were never given to them
- Meg took my dad’s boutonniere off and gave it to someone else – mind you he has Alzheimer’s (which she knew) so he didn’t know any better to say anything.
- Meg kept rushing us to cut the cake and now we know why – she was able to leave for the night after we cut the cake.
- Our table layout was complete opposite of what we gave her. We had close family sitting in a corner.
- We had enough cake to feed 275 people (our wedding was 138) and half of the guests didn’t even get cake – including the bride and groom – because they “couldn’t find the rest of it.” Come to find out they found it the next morning in a freezer and we had to take home an entire sheet of cake.
- The 5 rooms in the mansion were part of our overall contract and already paid for yet, all of the guests were charged for their rooms the next day.
- We are still seeing random charges from the Inn appear on our credit card statements…which we are STILL following up about three months later.
Michelle C
5.0
10/01/2017
We just had our wedding at the Inn, and it was the most magical day. Although it rained, the team there were incredible and they created the most beautiful indoor ceremony. Malana is absolutely amazing, and everyone there is attentive and wonderful. We can not say enough good things about them!!
Laura M
5.0
8/17/2017
Such a beautiful venue for Spring. My coordinator was very helpful , knew what she was doing without a doubt. Takes a little while to hear back from her sometimes during the planning stages but I'm sure that's because there are weddings there throughout the year. My day went perfectly smoothly. My guests liked being able to stay where the wedding was too.
Emily F
5.0
1/01/2016
We stopped by the Inn at Mystic without an appointment. Tiffany and Ian were setting up for an event at the Haley Mansion and took time to show us around, talk to us about the venue and the wedding packages they provided. From that moment, we knew the Inn at Mystic was the perfect place for us to have our wedding ceremony and reception. We had the most amazing day. The staff at the Inn at Mystic made us and our family feel comfortable from the start and it was a bittersweet end to the night as we felt we became very close to the staff there- we spent a full year planning with Tiffany and she became such an important part of our lives! Friends and family continue to say that the food was the best wedding food they'd ever had and the grounds and Mansion were absolutely perfect. We couldn't say enough about our day, the venue, and the staff at the Inn at Mystic.
Carolyn Z
5.0
9/12/2015
My husband and I got engaged while living abroad in Liberia, so I dispatched my sister to scout wedding venues for me. I had always wanted to be married at the Haley Mansion at the Inn at Mystic, which is located five miles from my childhood home. My sister solidified my choice when she reported back that Tiffany, the coordinator, was amazing; that the place was being renovated and would be even more gorgeous by the time of the big day; and that it seemed like the staff would really make sure our day was special - in other words, that they were going to invest in us as much as we were investing in them.
I'm happy to say this assessment was 110% accurate! Tiffany and her colleague, Malana, were wonderful and accommodated our every wish, answered our every question, and helped in any way they could. They let us allow our guests to choose not only their entrees but also their appetizers, they added a cot to a mansion room so a friend who traveled all the way from Liberia could stay with my maid of honor, they let us add decor wherever we wanted...they were just excellent to work with.
The food was also AMAZING and the staff were friendly and gracious. Our guests gave many compliments on both fronts - and we had guests who traveled from Israel, South Sudan, Senegal and Liberia, so this meant a lot to us.
Finally, as compared to other venues in the area, you get a LOT for your money here. The cost I listed includes Chaviari chair rentals, ceremony fee (we had it on the grounds), mansion rental (five rooms for us and some guests), all gratuity and taxes, and an extra hour of open bar for our 102 guests. Oh, and with the Inn and the Harbour House Restaurant with a bar on site, you can move the party to the bar easily at 10 PM, when the music must be turned off at the mansion due to local noise laws (just make sure you talk to the bartenders at the restaurant first to ask them to stay open for you, because they might close before 10 if they have a slow night).
I highly recommend this venue. If you are worried about rain, the tent is over a patio that is directly attached to the mansion, so at the worst case it may rain, but your guests will not have too walk on the soggy ground. We got very lucky and had a beautiful sunshiney day!
Hope this review helps at least a few brides-to-be!
Lots of love and luck,
Carolyn Ziv
Knottie68734560
5.0
9/24/2014
My best friend had her wedding here and everything about the Inn at Mystic is the opposite of all the other reviews here, so I had to post our recent experience. The Inn is under new ownership and management (thank goodness!). The staff and management team were extremely professional and accommodating. The rooms have been renovated and the on-site restaurant the Harbour House provided all the food. Our meals were fantastic!!! The location of this property, the views and the Haley Mansion exceeded all of our expectations. The bride and groom fell in love with this place and the bridal accommodations in the Mansion. I feel bad about the poor reviews listed here. Tiffany, the wedding coordinator was a dream to work with - you won't be disappointed.
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