Hampton Inn and Suites/South Shore Conference Center

When we booked with our date in January of 2021 for our 2022 wedding everyone was so great to work with! Throughout the next year there was open communication, no issues at all!! Then, the day before the wedding we paid extra to have the room the entire day before. Our wedding coordinator was there—but had to be found whenever we needed anything. We put all the chair covers on the day before ourselves to save money. We had to ask for more chair covers 4 times before we had enough. When your in a time crunch that is the last thing I needed to be doing. Weeks before I sent an email and made it clear there were certain things that needed to be in place by that Friday night for our decorator. I made it clear at our last meeting and then AGAIN the week of and the day before. Well NOTHING they said would be in place was in place. Our decorator had to come BACK the next day to finish. There was no coordinator there helping us the day before like it was in our contract. The morning of our wedding I was told that our coordinator would be available. I saw her ONCE and it was at noon. She said she was going to be there all day. I had to go downstairs to the ballroom and get things set up and explained all the things that were supposed to be DONE the day prior. It got done 1 hour prior. The coordinator was not there for the ceremony or anything following. They had ONE bartender and people waited over 30 minutes for a drink so they went to Green Mill instead to get drinks and come back. When we signed our contract we were told that they would have a curtain up to prevent wedding crashers from coming in. Yeah didn’t happen. We had wedding crashers and they even caused a fight and made the bartender cry. The linens were dirty and wrinkled. When they moved the arch from outside inside after it was decorated they had no regard and it almost fell apart we had to literally yell at the guys to slow down. We asked for them to make sure the sidewalk was cleared from goose and duck poop MULTIPLE TIMES and it wasn’t. I had to walk down with my dress and train full of bird poop. We paid over $8,000 to have our wedding there and we did not get what was promised. Don’t waste your time or money here. It was a good night all in all but definitely not worth the money we paid. At least the food was good.