About this vendor
HansonEllis is a Gratitude Lifestyle Company in sunny California, crafting unique wedding invitations, party favors & personalized gifts.
Since 1999, we continue to be creative and passionate doing what we love. Our formula is to create unique favors and personalized gifts that celebrates life to its fullest. Our mantra is "Celebrate life with Love, Trust, & Faith". Love is the answer to every question. Trust in the spirit that lives bright in you. Have Faith that all things are possible. Your visit doesn't end with a single purchase but begins a relationship for a life time.
Give purposefully while adding a bit of fun & uniqueness.
Life’s journey begins with a simple “I do” !
Details
Gifts & Favors
- Bridesmaid Gifts
- Gift & Favor Assembly
- Gifts for the Bride
- Gifts for the Groom
- Groomsman Gifts
- Parent Gifts
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3.4
out of 5.013 reviews
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I have placed an order on Oct 8th. I have yet to see any type of tracking number or anything showing that the item has been shipped. Of course the $ was taken from my account. The item was listed as in stock coming from CA to MO. There should be some tracking on it but there is not. The only email I received was when placing the order. I have tried to email TWICE and call but no response. Very disappointed that you can’t even get in touch with anyone regarding the issue. NEVER AGAIN!!!!
I bought a customized item for my wife to surprise her almost a month before the special date. Not only did Hanson Ellis not deliver the item, but they then lied about issuing me a refund. Please save yourself some serious headache and do not do business with this company.
I ordered the wedding invitation in a bottle. Font get me wrong it came out just like I had thought however the invitation lacked a string piece connected inside the scroll. When trying to remove the invitation from the bottom with sand and seashells it is extremely difficult if not impossible to do with break it. Also the cork is hard to remove without the string inside, I now need to go find appropriate string to add and open/fix all 20 invitations. Plus the boxes they came in are only just big enough for the invitations, not to include the rsvp cards which were ordered also, also have to buy 20 mailing boxes to fit.
I paid for mini genie bottles with a message scroll. When I received the proof with the custom text for the scroll I was very disappointed. The font and design were very poor and unprofessional - it looked like a middle schooler had typed it up in a big blob on the sheet. I designed my own version and sent it 9 times! Each time the proofs looked nothing like what I sent. I had multiple phone conversations with Tracy because I kept calling - no one called me back when I left messages. I was talked over and cut off by Keith multiple times. The sales team is very unprofessional. I would not recommend using Hanson Ellis if you want quality items or service.
Worst experience ever!
AVOID THIS COMPANY!!
I placed my order in February, they didn't ship it till the end of March. When I said that I will file a claim - they said we already shipped everything. In fact, I have received 4 instead of 10 items and 1 of them has the wrong names on it, the other one item was broken! Seriously??!!!
When I asked them to refund my money they said absolutely the same information as the previous reviews said. We have received everything yesterday and will ship it this week. This week ended - my order hasn't been shipped!
DON't PURCHASE FROM THEM!!!
You will waste your time and money!
They will not consider any exception to the rule even though THEY are at fault. PS, the reviews on Yelp are really bad.
I ordered a personalized banner from Hanson Ellis. The customer service was very helpful on the phone when ordering. When the accidentally sent me the wrong print, they quickly fixed the problem and timely replaced the item with what I had ordered. We used the banner as part of our "red carpet" at our wedding, and it was a huge hit!
We ordered the personalized magic beans for our favors. They came quickly and are really cute! They also came with little instructions for how to grow them, which we included in the favor bags.
My only criticism would be that we had to glue or tape each bean to its instruction paper, and the site should offer an option to have that done for you ahead of time.
They even included a few extra, which is great since as we were practicing with the glue we destroyed a few!
The beans have your names or message burned into them and the contrast against the white bean is very striking. This was the cheapest I found this kind of favor anywhere.
We ordered the starfish message in a bottle wedding invitations. They were awesome. We needed to rush order them because we didn't realize that due to the customization of our order it would take 7-14 shipping days plus ground shipping time to arrive. The customer service team was very helpful and was able to get our order out sooner than expected. We added wrapped the bottle in tissue paper that matched our wedding colors to further personalize and we got so many compliments. The order also came with extra starfish in case an broke in transit which was very helpful.
We ordered the starfish invitation in a bottle for our wedding favours. We had them engraved with our names and wedding date, and the message inside was a thank you note to our guests. Then the bottle had sand and seashells in it and the message was popped inside and closed with a cork. A small starfish was tied around the top. And placed into a box. Hanson Ellis were easy to work with, provided a sample to us (small fee) and proofs of the message before printing. The favours were shipped to us in Canada and no damage during shipping plus they gave us a few extra starfish just in case. Everyone loved them!
I ordered my invitations through this website and I was extremely pleased with the quality and customer servces I received.
Since my wedding was on a mexican beach, I thought the whole invitation in a bottle would go perfect with the theme so I ordered the Starfish Wedding Invitation In A Bottle...you get the opportunity to customized it by engraving the names of the bride and groom and the wedding date or you can also upload a logo that they might or not be able to engraved on the bottle. Since none of the fonts they had were what I was looking for I did my own and asked them if they could engrave that instead...I saved it in the format they needed and voila! it worked and it looked perfect! I must say that the only thing I purchase from them were the bottles. I made my own invitations and rolled them up and put them inside the bottles. I also purchase the boxes online through a website that sells shipping boxes for a 1/3 of the price.
Nevertheless the customer service I got was great. I had to ship half of the bottle to mexico and they were great at taking care of that. Everything came on time and none of the bottles broke. I even got some extra starfish.
We had a beach themed wedding. I ordered their message in a bottle invitations. When I say beautiful, OMG! All of our guest LOVED their invitations. All businesses should take customer services lessons from them. They were EXCELLENT.
My favors really went with my wedding family dinner vendor rather than my actually wedding in which we really didn't have a theme for. I had our wedding family dinner at a hibachi restuarant so I bought for our favors - personalized chopsticks, red takeout boxes w/fortune cookies in them. The favors looked perfect on the table when we walked in. I loved my personalized chopsticks!
Contact
21143 Hawthorne Blvd, Torrance, CA
HansonEllis.com's photos