My fiancé and I have been planning for our wedding for a year and a half. We put in a lot of thought and so much energy into finding the right venue and vendors to help us create the vision we had for our wedding. After a lot of asking around..., reading countless reviews, and contacting numerous salons, I finally found Harvey House! I was so excited they were available for my wedding, were willing to come on-site to do hair and make-up for me, as well as for my bridal party and mother-of the-bride. Communication was great with the owner, Chelsea. My emails and messages were returned in a timely manner. Her professionalism and personal investment in my wedding was apparent.
Unfortunately, COVID-19 forced salons to close and large groups were not allowed to gather. Chelsea was the first of our vendors to personally call me and express her support for us. She was very willing to try to reschedule hair and makeup trial appointments, and she was willing to work with us as our wedding plans were changing. I am ever so grateful that she reached out personally to let me know that she and the Harvey House team were invested and willing to be there to help me on my big day. The two of us rescheduled appointments in hopes of things getting better. Unfortunately, things did not return to normal and shelter-in-place rules were extended, causing my fiancé and I, to cancel our wedding. Chelsea and I spoke on the phone and she personally offered to refund all of my deposits that I had paid for my wedding. I realize that as a small business, this was a big deal. Her willingness to help, to personally reach out to me and discuss issues, and her willingness to refund all deposits goes above and beyond! Her personalized approach and genuine care for me and the situation goes unmatched! Despite my inability to personally work with Harvey House on my wedding day, I could not recommend them more!