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Hawaiian Fresh Farms - Catering Reviews
3.7 out of 5.0
Reviewed On 7/02/2021 by Alaina M
Beyond disappointed and angry to say the least, this company was so great when we had originally gotten engaged. We had our tasting on the yacht with their staff who were so friendly and the food was beyond amazing . We live in Australia so hav...
e not been able to travel back Hawaii for our wedding , Hawaiian fresh farms never reached out to say they were going under, they never refunded our deposit nor have they offered to make it right. Just shameful. We would be more than understanding should they have reached out and done the right thing, instead they just took everyone’s money from the looks of it and closed up shop. Terrible ethics in life and business!
Reviewed On 3/22/2021 by Haley L
I've been having the same issues as other recent reviewers. We booked Hawaiian Fresh Farms for our wedding more than a year in advance. I have tried reaching out via email, phone and Facebook with no response since November 2020. They already r...
eceived half of our deposit and we were not given any notice or information on the status of the business. Needless to say we are very frustrated and hurt that this business has not reached out at all.
Reviewed On 3/16/2021 by Anna V
In 2019 we hired this company for our 2020 wedding which was then postponed to 2021. We planned on using them however the company has been unresponsive since hiring them. Like many other they have kept our deposit without services or notice.
Reviewed On 2/26/2021 by Kevin S
With the website down and all social media deleted, it seems like the owners of Hawaiian Fresh Farms have taken my money and ran. The email listed is unresponsive and the phone line has been disconnected. I was not notified of any changes. Th...
inking of how much money they must have from all outstanding contracts make me sick.
Reviewed On 2/26/2021 by Michelle P
If I could give them zero stars I would. This company is out of business and is blocking the calls of the customers that have unfulfilled contracts with them. Thanks for single handedly ruining our wedding.
Reviewed On 8/18/2019 by Krystle C
Hawaii Fresh Farms had amazing food and was super responsive to our requests. The chef and coordination team were very helpful and gave us some good guidance for our wedding and catering menu, even down to how the buffets should be placed at th...
e venue. We appreciated their guidance, responsiveness, and overall professionalism.
Catering: The food was delicious and presented beautifully. They were able to accommodate dietary restrictions and was thought enough to make vegetarian kabobs on the side for vegetarian guests.
Everything was perfect in terms of quality. The only downside was we catered for 175 people (but our day of guest count was 143) and it turns out the catering team ran out of food as the dinner hour came to a close. This was unfortunate because some of our guests who came late was not able to get food. I was very disappointed in this but I suspect that some of our guests over-plated their portions so I know it’s not all the catering team’s fault. My suggestion for the bride and groom, if they choose to go forward with a buffet, is that they hire extra catering staff or a family member to regulate portions and possibly account for stragglers so the kitchen staff know how much to set aside.
Coordination Team: Markie and her team did a great job putting everything together. We met and went over the details of the wedding a couple day before and did the walk through at the venue. It helped so much that they coordinated weddings at Loulu before. Hence they knew what the management was like, the rules, and how to get everything out by 11pm. She was always available to answer questions via text or email. She was super friendly and professional, providing insight for event planning and contingencies. The team was also able to be flexible with day-of requests.
Support Staff: The wait staff bussed the tables efficiently to their timeline. They cleaned up fast and was able to pack things away in time to be off the property by 11pm. unfortunately, due to the timeline, the bussing staff unknowingly cleared out our guests’ desserts from their tables while they were taking sunset photos. As a result, many of our guests, when they returned, weren’t able to finish or taste the desserts they set aside at the end of the night. My only suggestion is they try not to bus the food if they are unsure if it’s supposed to be saved.
All in all, HFF was great to work with. The quality of the food was delicious. The Coordination team was professional, responsive, on point, and was able to execute as planned.
Reviewed On 1/21/2019 by Amy A
We booked Hawaiian Fresh Farms for catering, bar and coordination for our wedding. And we are so happy with their services! They delivered on all ends. Brittany and Markie were life savors and we couldn't have done it without them. Also the foo...
d was AMAZING, my whole family cannot stop raving about it.
Reviewed On 12/11/2018 by N P
They planned my daughter's wedding over the summer. They Catered and handled Décor for us. We were very happy with the service they provided.
Reviewed On 8/29/2018 by Karissa L
We are SO glad we chose Hawaiian Fresh Farms to cater our wedding! The food was absolutely delicious - we selected brisket, guava chicken and macadamia crusted fish for our entree options and our guests raved about all of them! They were also t...
he most reasonably priced vendor once we factored in a mobile kitchen setup (which HFF provided free of cost) and
they were very responsive and great to work with. Highly recommend?
Reviewed On 3/30/2018 by Stephanie D
They were so easy to work with from beginning to end and my wedding food was AMAZING!
Reviewed On 5/01/2017 by Samantha H
Given that i have a family full of foodies and that my dad is a chef, we knew early on that food was going to be where we were willing to spend a little more money on for our wedding. After doing much research, we were really excited to inquire...
about HFF - so many amazing reviews! We made a trip out to Hawaii from Canada and actually had a meeting with an event coordinator for HFF who was SO friendly and had answers to all our questions. Without meeting any other caterers we were SO excited to book them. We were told that we would receive an email of a detailed proposal with prices, but didn't hear back for a week. after 2 more days i finally msged her to follow up and got our proposal the next day. We also learned at our meeing that they have a design team that could plan the layout and design our wedding for a discounted rate. I sent an email letting her know that the design team has not reached out yet and if i could have their contact. It has been a month and i still haven't heard from either of them.
Just pretty disappointed. HFF was the one vendor that we KNEW we wanted for our wedding day, but no one is getting back to us. Anyone have any recommendations for a caterer with top notch food who will actually respond to emails?
Reviewed On 4/21/2017 by Taylor G
Hawaiian Fresh Farms catered our wedding and provided all of our rental items. The rental items were just what we had envisioned and the food was perfect. A few guests commented how much they enjoyed dinner and one said it was the best food the...
y've ever had at a wedding. The menu was simple, but very well executed.
We were unable to visit Hawaiian Fresh Farms before the wedding, so all planning occurred via email. Our contact person, Brittany, was very responsive and got a good sense of what we wanted right away.
On the day of the ceremony, the staff were unobtrusive but would regularly check in if there was anything additional they could help out with.
I will definitely use Hawaiian Fresh Farms for another event if I have the chance and would highly recommend them to anyone planning a wedding.
Reviewed On 3/23/2017 by Jenn M
Exceeded my expectations in deliciousness and hospitality!! We had an Ohana style meal for our small wedding, and everything was amazing. The food was incredible - so fresh and the flavors were awesome - we were stuffed. Tristan facilitated ...
our family meal, explained every dish and was so on point, yet flexible with the process. We endless nice things to say about him and Hawaiian Fresh Farms!!
Reviewed On 1/30/2017 by a member
Hawaiian Fresh Farms was amazing and definitely worth booking! The food could not have been better in taste or presentation! I can't even pick a favorite because everything was delicious!!
Everybody on the team was always super nice and ready t...
o answer any questions!
Reviewed On 8/30/2016 by Olivia C
I first fell in love with Hawaiian Fresh Farms at the weekly Kailua Sunday farmers market. Their salsas, tomato pie, and super food pesto became staples in my fridge. When my fiancé and I decided to get married at Dillingham Ranch, we knew we w...
anted Hawaiian Fresh Farms to cater for us. I was planning every detail of the wedding myself so when I inquired about their catering, I found out they were also offering new coordinating services as well. My point of contact became Brittany Compean and she had great recommendations for flowers, rentals, and food. She worked with my budget and we decided on doing full catering, day of coordinator, and rentals through HFF. This was a huge help having all of these services coordinated by the same company. They knew so much about the venue and helped streamline everything. Brittany was my day of coordinator as well, and I can not rave enough about her enough. She helped create my menu, timeline and rental list.
The week of the wedding, Brittany and her team took control of all of my vendors. It was so nice to know I had such a great team working to help make the wedding go perfectly.
Now for the best part...the food! If you are from Oahu and have been to the local farmers markets, then I probably don’t need to say much because their food speaks for itself. Everyone guests raved about the food, it was a hit. Every dish was mouthwatering and so well prepared. I love how everything is local and organic. I highly recommend their fish, Kailua pork, and the goat cheese tomato pie! My only regret is not ordering more as my family and I devoured the leftovers the next day! Their service team is phenomenal as well, they made sure every guest was well taken care of.
We are so happy we went with Hawaiian Fresh Farms. They will always have a special place in our hearts for making our day so special.
Reviewed On 8/12/2016 by Miho F
Thank you Hawaiian Fresh Farms so so much for providing us a wonderful service on our wedding day ! The words cannot express how thankful we are to have you as my wedding cater & coordinator!
We had Hawaiian Fresh Farms as our cater and month ...
of wedding coordination. Our coordinators Veronica and Brittany were so professional, organized, always on time, and very flexible about our catering menu and programs. They were always making sure if I was conformable with their ideas, suggestions and price. They tried to meet up with us as many time as they can to go over food, rentals, decors, and flowers which made me feel very comfortable.
On my wedding day, all the works they have done totally exceeded our expectation. Beautiful decors at ceremony and reception sites, tropical flowers were perfect, Oh and the food... All our guests loved it!! Everybody went for the 2nd plate. The food was one of our most important parts of the wedding and they totally nailed it!
Our wedding turned out to be exactly what we envisioned and we could not have done it without Hawaiian Fresh Farms. What an amazing, fun, caring people. We got to experience the true spirit of Aloha and we are so glad that we chose them for our special day.
Mahalo nui loa!
Reviewed On 8/04/2016 by Theresa D
We found Hawaiian Fresh Farms at a wedding expo last year and absolutely fell in love with their table designs. After initially expressing interest in their company, they invited us to a complementary menu tasting and we were blown away by the ...
entire experience. As a catering company they were phenomenal. We also used them to help recreate one of their table designs we saw at the expo and, honestly, after everything we had experienced previously from the company I was expecting more. Would have given 5/5 stars except for working with one of their planners who has definitely less than professional.
Reviewed On 7/10/2016 by Ru P
Now that my wedding is over (07.02.16) I am spreading the word on the various vendors that I felt like did an amazing job and those who did a not-so-great job. Unfortunately, as you can see by the 1 star--this was a not-so-good vendor in my exp...
This is a review of many things about their company 1) catering 2) rentals 3) officiant
I emailed them to have a tasting--as they came recommended from our Venue (Sunset Ranch). I spoke with Veronica (pretty sure that was her name) she never got back to me after 2 emails. I saw Tristan at an expo, told him about it. He said he'd follow up--which he did not.
2) I rented "Farm Tables" from them. On the day of my wedding, I showed up to the venue. The tables were filthy and did not look like farm tables at all. They ARE NOT the same as what they had at the Expos that I went to or the tasting I had. I was extremely disappointed.
3) I asked for Tristan to Officiate our wedding, he agreed and requested roughly $350. I like how he knows the property so well and I always enjoy hearing him talk about Sunset Ranch. However, after we met with him at the Starbucks in Waipio, he requested that we send him an email. Which we promptly did that same day. A week later with no response, I was getting worried and decided to go with someone else. After that email I sent, he replied back (within an hour) to say that he has a business and is busy. I took the email as "I could care less, I don't need you".
I'd stay away. Their food was not that great and the caterer we hired (KNK) did an amazing job.
Reviewed On 3/30/2016 by Lindsey F
My husband and I first found Hawaiian Fresh Farms at Eat the Street in Kaka'ako. We ordered dinner from the food truck which was great and started talking to Nate about their catering services. He was very friendly and informative and then gave...
us a free piece of Lilikoi Cheesecake and we were hooked! I set up a food tasting which took place at Sunset Ranch in Pupukea. It was absolutely breathtaking and the food was to die for. I would recommend even setting up the sunset picnic they offer, it was an amazing experience. Tristan served us our 3 course meal and everything was delicious. The tasting was set up on the porch of the old ranch house which had amazing views of the north shore and ocean. Tristan was incredibly knowledgeable about Hawaiian culture and gave us a tour of the ranch, explaining the names of plants and Hawaiian history along the way, it was amazing! We spent about 4 hours total at Sunset Ranch and had such a great time, I still can’t believe it was free. We had our wedding reception March 24,2016 and everything turned out great. The staff was extremely accommodating. Everything was set up and served on time. The guests loved the food. Nate and Tristan made sure my husband and I had food set aside for when we could finally sit down and eat. They even made sure we had a drink in our hand at all times! Initially, I was stressed because I did not hire a wedding coordinator and I was worried about dealing with the set up when I was getting ready and the clean up at the end of the night. I thought I would have to make sure everything was returned/packaged up properly, vases were put back in our car, clean up the venue/grounds, etc. I was shocked when HFF took care of it all. They did absolutely everything without any hesitation and it made my night that much better. I can’t thank them enough for such a great experience.
Reviewed On 11/05/2015 by Knottie46310987
Fresh, Locally Sourced, and OMG Delicious. We looked high and low to find a local Farm to
Table caterer for our special week. We wanted to reward our guests who had flown all the way
to Hawaii from the mainland with Fresh, Local and Delicious...
food, something that they could not
get anywhere else. We were looking for catering for our rehearsal dinner on July 30th our
wedding reception on August 1st. and we wanted an after wedding brunch on August 2nd to tie
it all together. That is no small task, we are what could be referred to as foodies.
We contacted Hawaiian Fresh Farms. Brittany, answered the phone and said that she would
be honored to be a part of our special week. Her confidence really put our minds at ease. She
promptly scheduled a tasting at Sunset Ranch on the North Shore and recommended a chefs
choice tasting. What a great decision, we were greeted with the most helpful informative group
of people that we had ever met, we certainly felt the Aloha. We walked the chefs garden with
the chef to see the source of most of our food. We received a lesson in organics and
sustainability and why choosing a local farm to cater our special week gets live and living foods
from the farm to your fork. The chef explained that by choosing only ripe produce from the
garden he can creates these remarkable sun ripen flavors. We choose a Traditional Luau for
our rehearsal dinner, a Farm to Table dinner for our reception and a Farm to Table brunch for
the day after our wedding.
The food, the food, the food. The food was out of this world. Our rehearsal luau featured a
whole roasted local organic pig cooked in an UMU, ( samoan cooking box ) basted with coconut
water, pineapple and lilikoi juices. Rather than lay out the entire menu from each day, I will just
point out a few of our favorites. Our reception dinner consisted of a Local Grass Fed Kona
Coffee Rubbed Prime Rib Roast and our fish choice was a Local Line caught Hawaiian Opah (
moonfish ) cold smoked then finished in the oven. Two amazing salads, fresh cut garden
greens, heirloom tomatoes, keiki cucumbers, garlic scallions, sweet bread croutons, honey
spiced macadamia nuts, dressed with a house made lilikoi vinaigrette. The other a vine ripen
watermelon chopped and tossed with heirloom tomatoes, torn mint, lightly dressed and topped
with a house made farmers cheese. All the food was awesome, but another side dish that was a
hit is their local goat cheese creamed sweet potato mash. I can't say enough about there fresh
baked sweet breads and pastries with local honey butter. I could go on and on but words could
not express the gratitude that we have for this company, their staff and their professionalism.
There were only a few left overs , they packaged them up for us and gave us a parting thank
you gift with their local honey and some merchandise from their country store. I understand that
we are all looking for something special on our special day. We found it, do yourself and your
guests a favor book Hawaiian Fresh Farms for your wedding reception, rehearsal dinner, after
wedding brunch or any other event where you are considering food as part of your occasion.
They deserve 10 stars but we could only give them 5 !
Reviewed On 11/04/2015 by Knottie44300589
I would like to thank Hawaiian Fresh Farms for the incredible food and service that they provided us with for our rehearsal dinner and our wedding reception. The food was out of this world awesome. The service was above and beyond our expectat...
ion. We have used caterers in the past, and we agree that Hawaiian Fresh Farms is by far the best. They were not the cheapest, but certainly the best! We highly recommend hiring Hawaiian Fresh Farms for any catering needs you may have, trust us your guest will thank you.
Reviewed On 11/03/2015 by Knottie49379422
Having Hawaiian Fresh Farms cater our wedding was amazing! Best choice ever! Everyone was raving about their food that night and every time we see our guests that is usually the detail they remember. Ronie was wonderful, helping me coordinate e...
verything before the day of, and even set up a beautiful tasting day for me and a friend (hubby was gone and couldn't join me). Nate was our day of coordinator and he is awesome! Helped us get the area setup, and then was our event lead for the rest of the evening! Our bartender was amazing, and very sweet, complemented us on our wedding which I found to be very kind. I didn't meet most of our chefs sadly (it was a busy day!), but my parents met them and thanked them for everything. They were able to bring their food truck with them which was great, they just parked it in the driveway and had a full service kitchen ready for their chefs! We even had some yummy leftovers. From the delicious ceviche pupus all the way to the scrumptious lilikoi cheesecake, both us and our guests enjoyed every bite, and wouldn't change a thing about our experience with Hawaiian Fresh Farms. Their food is just unbeatable quality! Don't believe me? Find them at farmers markets! You can try the cheesecake :). Definitely book these guys for delicious locally sourced food!
Reviewed On 11/02/2015 by Kate M
Last summer my husband and I decided to choose Hawaiian Fresh Farms to cater our wedding AND our rehearsal dinner. Our whole family was flying in from the East Coast, most of them never having been to Hawaii before, so we really wanted to show ...
them the best of everything. My husband is also a chef, so food was VERY high up on our list of high quality. When we first met with Tristan, I was blown away at his professionalism, knowledge and passion. Not only did he have amazing, creative, culinary ideas...but he also gave us a little Hawaiian history lesson and how it tied into every little detail of the food he created, where it came from and how it would be prepared. It was fascinating and it made the whole process that much more fun! Every dish had meaning and so much thought behind it because of HFF. They use fresh, local produce that cant be matched. I do not eat meat, and they went out of their way to create several vegetarian dishes...that everyone loved! When our food was served at our rehearsal everyone went wild! I couldn't imagine how our wedding would top that...but it did! To this day, our menu is what everyone talks about. They also went above and beyond to work within our budget (which was amazing!) Not only was their food outstanding, but their customer service was great. Tristan has a great way of staying calm and reassuring you (especially the bride) that its under control and it will be awesome! It took ALOT of stress off my plate. And all the servers and everyone else that helped out those two days were so kind and thoughtful with every little detail. I cannot recommend this company enough. We are so grateful for everything they did for us, it really made our wedding week a dream!
Contact Info for Hawaiian Fresh Farms - Catering
Starting Cost: $$$ – Moderate