An Oasis in Texas Hill Country
Holds ceremonies and receptions
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
Overflowing with natural beauty in the form of waterfalls, native plants, and mature trees, Hayes Hollow embodies the true meaning of becoming one with nature. Tucked among 100-year-old oak trees, Hayes Hollow features a stunning open-air ceremony pavilion, cocktail patio, and spacious ballroom for a celebration your guests will be talking about for years to come. Breathtaking landscaping and water features make for surprises around every corner, and on-site lodging keeps the celebration going without interruption. Accommodating 250 guests, Hayes Hollow features an open-air pavilion, private wedding suites, and amazing views!
Your magical day begins in one of two dedicated wedding suites, where you’ll relax in anticipation of your walk down the aisle in the company of friends and family. The transitional modern design of Hayes Hollow means there is little to do in terms of decor, the beauty of the waterfall ceremony backdrop provides a complementary palette to your outdoor ceremony.
20+ years in business
Speaks English, Spanish
Large team (21+ members)
Amenities + details
Amenities
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Backyard
Ballroom
Barn
Beach
Waterfront
Country Club
Estate
Garden
Park
Trees
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Cupcakes
Other Desserts
Destination Weddings
Food & Catering
Planning
Se Habla Español
Wedding Design
Rentals & Equipment
Service Staff
Transportation
Awards and Affiliations
Any questions?
Reviews
4.6
out of 5.0156 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Hayes Hollow at Hidden Falls is highly praised by reviewers for its excellent staff, particularly Malorri and Elissia, as well as all-inclusive features such as food and bar services. The venue's option to customize payment plans is appreciated, making it more financially manageable. Day-of coordinators like Macy and Elissia received glowing reviews for their attentiveness and organization, contributing to stress-free and seamless wedding experiences. Reviewers also express satisfaction with the smooth planning process, stunning venue, and delicious food, giving the overall experience a 10/10 rating.Review photos
Showing slide number 1 out of 9
Alexa B
5.0
12/03/2025
We were blown away by the professionalism and kindness of each person we worked with during our wedding planning process. Though Hayes Hollow was quite the financial investment, my...
husband and I felt that the staff (specifically Malorri and Elissia) absolutely delivered on all their promises. We had a DREAM wedding experience. 10/10. Thank you SO much to Malorri and Elissa!
The team at Hayes Hollow did a phenomenal job staying in contact with us during the wedding planning process, meeting with us periodically to finalize every single detail as the day got closer. (One piece of advice to anyone considering this venue is to ask very specific questions about costs associated with the venue rental, though.)
Our day-of-coordinator Elissia knocked it out of the park. She was there with us every moment of the day to direct us and guide us through our timeline. She was SO easy to work with and it was so nice to place my confidence in her on the wedding day, and not have to think at all about where we needed to be and where we were with the timeline. My husband and I had a 100% carefree day, and remarked later that we didn't even glance at the timeline once all day, as Elissia had it all under control. It was such a relief!!
Malorri assisted us with planning during the months leading up to the big day and she also exceeded our expectations! She answered hundreds of my silly questions and never made me feel silly. Thank you SO much for you guidance and recommendations Malorri!
We loved the "all-inclusive" features of our venue, specifically for food and bar services, though we did choose to go with outside vendors for cake, DJ and photography. Though, I would have felt just as confident booking those in-house as well, if we had needed that! We really enjoyed the option to pay for the venue via payment plan that we could customize. This made paying for the venue way more realistic.
Overall, a 10/10 experience. I wish we could get married again, just to experience this gorgeous venue and its staff one more time! <3
Lynette M
4.0
11/24/2025
We searched all over for the perfect venue that matched our love for the Texas hill country, surrounded by nature, and with just the right touch of modern style and amenities. Haye...
s Hollow at Hidden Falls had it all, even a waterfall. Three suites! Family, Groom, and Bridal were all wonderful to have and each had ample space for everyone. The venue is owned and operated by Walters Wedding Estates - a corporate guru that owns many wedding venues in TX. They operate like a full on sales pitch in the beginning, but we did get a nice add-on for free when we signed our contract. The showcases they hold at the venues are the best opportunity you have to learn more about the exclusive vendors that are offered through the venue. Attend as many of these as possible before your wedding to sample their food and bakery items. Tastings of food and cake/desserts are not free if you purchase catering, which we didn't love, but we dealt with. They have different tiers of packages with pricing that starts fair/reasonable to more on the upscale/expensive side if you're looking for add-ons. We chose packages that included catering, bar, stationary, photo booth, DJ, photography, and bakery. This included staffing. We DIY'd all of our event decor and florals, but decor and floral packages are also offered through the venue. We do feel we saved a lot of $ by going with the packages of vendors rather than hiring different vendors individually. This part was really convenient in the long run, and the teams we worked with through the venue on our wedding day were all fantastic and their staff was wonderful. Pertaining to the journey leading up to wedding day, Walters' planning staff seemed to have quite a lot of turnover when we first signed on. Initially, we were assigned a planner that was awful. She did not know simple answers to questions about the venue space, nor did she respond to many inquiries we sent her. Out of nowhere, a new planner was assigned to our wedding, and she seemed much better equipped to do the job. She ended up getting moved around and then a third planner ended up being our final person to work with. Enter Malorri James - the wedding planner queen of all. Malorri made up for all the lack of communication and knowledge we received from our first planner. Finally, we felt like someone was in control, doing the job we hoped they would, following up with all the details, Q&A, and reminders. Malorri was a shining star, including on our wedding day, when we felt we needed someone to really step up and into the coordinating role. Walters assigns a day of coordinator but we never spoke to, met, or got to know her until one week before the wedding. We did not like this and we felt that Walters really should be getting your coordinator involved and introduced at least 1-2 months ahead of the wedding. Our day of coordinator was not the greatest. Family and wedding party kept telling me she was nowhere to be found and when she was, she couldn't answer anyone's questions regarding timeline or what they should do next or be ready for. Kind of the whole point of coordinating a wedding should be to know the timeline. Malorri stepped in after bringing this to her attention and immediately, the vibes changed. She made up for our day of coordinator's shortcomings - which we are incredibly thankful for. Our wedding day turned out to be beautiful, guests were raving about the gorgeous venue space, and everyone really enjoyed themselves. We are so thankful to Malorri, and all the vendors we worked with through Walters for our wedding day.
Any questions?
Riley B
5.0
10/21/2025
Malorri and all the staff were absolutely wonderful! Everyone gave their 1000% effort in making out big day a success! I would 100% recommend planning any special event with Hayes ...
Hallow or Remi's Ridge with Walter's wedding events!
Tyler B
5.0
7/24/2025
Planning our wedding at Hayes Hollow was an absolute dream! We are so pleased with the entire process - touring and booking was very personal (Abigail has such a sweet personality!...
), the planning was stress free (Malorri is amazing at addressing every detail without things becoming overwhelming), and the day of felt so smooth (Malorri is an angel and made us feel very well tended to the entire day).
The "all-inclusive" venue is for sure the way to go. We were still able to customize our wedding how we wanted to because of the variety of options Walter's offers. We never felt limited to what we could do (we didn't receive any grief, even if our requests may have been inconvenient). We also appreciated that we never felt pressured to add "extras" to our day.
We cannot praise Malorri enough - she is truly wonderful at what she does. We feel as though we gained a friend in her!
Jordyn M
5.0
3/13/2025
Wow! I can’t express how amazing Malorri is. She went above and beyond and exceeded any and all expectations. During the planning stages, Malorri was very patient and did a thoroug...
h job to ensure we did not miss anything. She had a detailed tracker and continually followed up on items that needed to be completed. She was patient, kind, understanding, and supportive. When I was unsure about the dressing, she went above and beyond to work with the chef to design a dressing I wanted for Walter’s house salad. She also partnered with us to allow the Alamo Café queso fountain during the happy hour.
During the day of, she was tentative and thought of everything. The little things matter, and she does not skip a beat. She checked in on me several times and continually asked if I needed anything. She also supportive of doing two rehearsals, one with me and one without my future husband. After the ceremony, she brought our specialty drinks to the wedding party while we took photos. She ensured that everything was on time and the evening went smoothly. After the reception, she also helped clean up and stayed with us until midnight. Lastly, she wrote us a lovely card and opening it the next day was a surprise.
Malorri is such a pleasure and joy to work with. She puts a smile on your face, and her personality is infectious. I have very high expectations, trust me, and she is the right person to get the job done. You would want her to plan your wedding and any future events! Our wedding was a dream come true, and I am truly blessed to have her be a part of our special day.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 05/22/2025
First off, LOVE that you included the Alamo Cafe queso fountain - that is ICONIC! Thank yo...
u so much for celebrating with us for and for sharing your experience with Malorri! Best-est of wishes!
Bob
5.0
3/12/2025
Malorri, thank you for making our special day at Hayes Hollow truly unforgettable. Your dedication, attention to detail, and warm support throughout the planning and coordination p...
rocess were exceptional. The way you seamlessly coordinated everything allowed us to fully immerse ourselves in the moment and enjoy every second. We couldn't have asked for a better experience!
Thank you once again for everything!
Warm regards,
Joseph
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 05/22/2025
Thank you for your thoughtful words to Malorri! We will pass this message along and are so...
honored that you decided to choose us for your special day!
Chelbee M
5.0
3/01/2025
From start to finish the amazing people at Walters Wedding made our dreams come true. Noel, our wedding planner made sure every likely detail was noted and attended to. Dillon, our...
DJ was so amazing the day of the wedding making sure we had everything we needed. And the absolute best day-of coordinator, Macy was the literal key to our perfect day. Macy made sure everything was perfect and as a bride I could not have asked for a better person to be in charge of making this day everything my husband and I dreamed. Macy is amazing and any couple is so lucky to have her involved in their wedding. Beautiful venue, amazing staff, loved every moment of the best day of our lives.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 03/04/2025
Thank you for sharing your wonderful experience at Hayes Hollow at Hidden Falls. We are th...
rilled to hear that our team helped make your wedding day perfect and everything you dreamed it would be. We're especially pleased that Noel, Dillon, and Macy were able to contribute so significantly to your special day. It's heartwarming to know that Macy's coordination skills were particularly appreciated and that she ensured everything ran smoothly. We're also delighted that you found our venue beautiful and enjoyed every moment of your celebration. We appreciate your kind words about our staff and venue, and we're honored to have been a part of the best day of your lives!
Kimberly S
5.0
1/08/2025
Hayes Hallow is a beautiful venue. Everything on our wedding day went smoothly, thanks in large part to our day-of coordinator, Macy. The day was largely stress-free and was everyt...
hing we hoped it would be. Our photography team was spectacular, along with our DJ, Dez. The food was also delicious. There were a few hiccups with communication about 9 months before our wedding, but, besides that, everything about the venue and it's staff were great!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We're thrilled to hear about your positive experience at Hayes Hollow at Hidden Falls. Tha...
nk you for sharing your feedback! We're glad that everything went smoothly on your wedding day and that our day-of coordinator, Macy, helped make it stress-free. Congratulations on your wedding, and thank you for choosing Hayes Hollow for your special day!
Gregory B
5.0
10/14/2024
The team you want by your side. Trinity and Noel were always by our side. They just appeared like fairy Godmothers. Venue was stunning and well thought out. It made for a very spec...
ial night! Trinity in particular made sure to let us know what to expect next. Was our runner, and listened to the brides every requests. I really liked that she memorized the whole wedding party. It was like we had known each other for a long time!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We're utterly delighted to hear about your special night at Hayes Hollow at Hidden Falls! ...
Thank you for sharing your experience with us. It warms our hearts to know that Trinity and Noel were there for you throughout your wedding, ensuring everything ran smoothly. Your kind words about our venue being stunning and well thought out are greatly appreciated. We strive to create magical moments for every couple, and we're thrilled we could do that for you.
Carrie S
5.0
9/30/2024
It was a great experience. The venue was stunning and perfect for out wedding. I can not speak highly enough of the staff there. Our coordinator (Sad'e) was top notch! We espec...
ially loved the all inclusive option with all of the other vendors, from Cake to floral, food and beverage as well as the photographer.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
Your feedback is incredibly valuable. We are thrilled to hear about your wonderful experie...
nce at Hayes Hollow at Hidden Falls. Thank you for sharing your positive review!
Jocelyn S
5.0
9/04/2024
This was an incredible experience. Not only is Hayes Hollow the most dreamy venue, but Noel and her team were amazing from start to finish. They took care of us all night, and real...
ly did everything they could to make our day special and how we wanted.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We are thrilled to hear about your incredible experience at Hayes Hollow. Thank you for sh...
aring your positive feedback! It's wonderful to know that you found our venue dreamy and that we could contribute to making your event memorable.
Haley S
5.0
6/30/2024
Our coordinator Malorri James did so fantastic with our wedding. We couldn’t have been happier.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
Your positive feedback is greatly appreciated. Thank you for sharing your experience with ...
us!
Olivia G
5.0
6/22/2024
I got married here last month, and it was everything I imagined. Our cay of coordinator, Yesenia, was amazing! She worked all day to make sure that everything was running smoothly ...
and on time, and was constantly checking in to make sure that my husband and I were doing great and were taken care of. The venue was absolutely gorgeous and the food and drinks were incredible! Truly the best day of my life.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
Your positive experience at Hayes Hollow at Hidden Falls is truly heartwarming. We greatly...
appreciate your kind words and are thrilled to have been a part of your special day!
Sherry S
5.0
6/09/2024
My daughter got married here over Memorial Day weekend. We had a wonderful experience and everything went smoothly. We had about 150 people. Everyone commented how beautiful the ve...
nue was. Fajita buffet was really good. The day of coordinator, Trinity, was a pleasure and worked tirelessly. Noel, who we had check in meetings with, instilled confidence. Emma the DJ was great as well as Olivia the photographer. I would recommend Hayes Hallow Hidden Fall. The all inclusiveness was the right choice for us.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for taking the time to write a positive review! We are so glad you had a...
great experience with our venue team and vendors. We appreciate your recommendation!
Alexis B
5.0
4/30/2024
We had THE perfect day. Malorri went above and beyond to make sure my husband and I were happy. Did not have to lift a finger!! Thank you so much to the entire team! ❤️
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for the 5 star review, Alexis! We are so happy you had a positive experi...
ence with Malorri and our team. Congratulations and wishing you a lifetime of happiness in your marriage!
Vanessa H
5.0
3/18/2024
Aniah was my day of coordinator! She is absolutely fabulous!!! She made my day a lot easier with her help. Everything was spectacular! Please give that woman a raise!!!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We are utterly delighted to hear that Aniah made your day easier and everything was specta...
cular! Thank you for sharing your experience with us.
Trinity S
5.0
3/14/2024
Aniah was an amazing coordinator for my wedding at the Milestone Legacy Hall. Anytime I asked her an update or a question she was on it. She always kept us on time!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We're excited to hear that Aniah was amazing at coordinating your wedding at the Milestone...
Legacy Hall. Thank you for sharing your experience with us!
Preston W
4.0
3/01/2024
The day of coordinator Aniah was the best part of our stay. She made the rehearsal and day of run smoothly and efficiently. There were minor inconveniences here and there throughou...
t the day, but she did her best to resolve them all in a timely manner. It did seem as though the groom's suite was forgotten about. We couldn't get our TV to work and we ran out of drinks. Neither matter was completely resolved, but in the end it's such a small thing I didn't care. Ultimately the most frustrating aspect of booking with Walter's was the inconsistent communication. Whether the meeting was 5 months out or 5 days out we were constantly answering the same questions. Questions that Aniah still had for us day of. On top of that every meeting was qith someone new. Maybe the lack of communication was the fault of us, but it seemed as though Aniah wasn't told much of anything we had planned. This makes me think we should have just worked with Aniah from day one. Essentially, there were too many cooks in the kitchen.
Not sure where to post concerns about the properties on site, but we had confirmed a 12pm checkout and got rushed by the cleaning team at 11am telling us we had to be gone or we would be charged a fee. We ran out of many paper products and towels and we didn't have hot water in the main house at the Treehouse. This made getting ready every morning fairly difficult.
In summary, management in general felt difficult to get in touch with, and like it was constantly changing, so we had to recommunicate everything to the next person. However, Aniah did a great job getting everything together, and making our big day move on without any major speedbumps.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Preston, thank you for taking the time to share your feedback with us! We truly appreciate...
it and are always working to improve our services and our customers' experience. We will be sure to address these concerns with our team. We wish you the very best in your marriage and are honored we got to host your wedding!
maygan j
5.0
2/29/2024
My wedding at Hayes Hollow Hidden Falls was so gorgeous and went so smoothly thanks to Abby! She is an amazing wedding coordinator and helped so much throughout the day!!!!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you for the positive review, Maygan! We are so happy we were able to be a part of yo...
ur special day, and we wish you all the best!
Hannah M
5.0
2/04/2024
I’m so thankful my husband and I found this venue! I didn’t have any stress planning our wedding since majority of it was already taken care of by the venue. Not only did they hand...
le a lot of the planning but the venue is GORGEOUS. We received a lot of compliments on where the ceremony was held. I didn’t even decorate much for the ceremony because the nature of it was already beautiful.
The day of wasn’t even stressful because Kenzie was there and able to take care of everything that I might need. She did a fantastic job running everything for us.
If you get stressed planning easily, I would highly recommend going through with Walters Weddings. You won’t regret it.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We are ecstatic to hear about your wonderful experience at Hayes Hollow at Hidden Falls! W...
e're thrilled that you found our venue to be gorgeous and that the natural beauty of the surroundings enhanced your ceremony. It's wonderful to know that our team, especially Kenzie, was able to make your special day stress-free and handle everything you needed. We take great pride in providing a seamless wedding experience for our couples, and we're delighted that you and your husband had such a positive experience with us.
Abby M
5.0
2/02/2024
Oh my goodness I LOVED this venue!!! I just had my wedding yesterday and everything was perfect, Kenzie Elizabeth and Baylee were All on site and made the whole night run very smoo...
thly. Love them so so much!!! Alexy was also an amazing Dj for the wedding!!! Everyone was so attentive and sweet there are honestly all great people and I’m glad they were there for my wedding <3
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for taking the time to write such kind words, Abby! We are so happy that...
our team was able to contribute to making your wedding day everything you dreamed. Congratulations!
Justin L
5.0
1/30/2024
Aniah was such a great help for my daughter’s wedding. She communicated with us often and always answered our questions. She did an amazing job making sure that everything went acc...
ording to plan and was a huge help in creating the best wedding that we could have hoped for. Aniah and the venue were both amazing and everyone had the best time! The wedding went off without a hitch! I highly recommend this venue and Aniah was great!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you for the 5 star review, Justin! We are so happy to have been a part of your daugh...
ter's wedding and that you had such a positive experience with Aniah. Thank you for your recommendation!
Jenny S
5.0
1/09/2024
Professional and heartfelt! The coordinator Trinity was so energetic and helpful, walking in as the sister of the bride, I knew I had nothing to worry about! My sister's day was in...
great hands!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 02/04/2025
We are utterly delighted to hear about your positive experience at Hayes Hollow at Hidden ...
Falls. Thank you for sharing your feedback with us!
Rebecca R
5.0
12/30/2023
As a guest, I felt so comforted and taken care of by the coordinator for the wedding. I believe her name was Trinity!! She’s the life of the party and you can tell she loves her jo...
b!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you for the kind review, Patricia!
Sam S
4.0
12/20/2023
Aniah, our day of coordinator was great. She was helpful and kept us on track the day of. The biggest issue with this venue is communication. It seems that we have to communicate v...
ia the guest portal which is cumbersome and often takes longer than a phone call or an email. We loved the venue itself and that alone was the main reason we chose to be married here. The food was okay, about what you would expect from a catered meal and the open bar was wonderful. We also had a great time with the DJ and the system he used to submit song choices.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Hi, Sam! Thank you for taking the time to write a review. We are so happy you had a positi...
ve experience with Aniah! We appreciate your feedback and will address your concerns with our team. Our goal is to create exceptional experiences and life-long memories. We wish you the best and congratulate you on your marriage!
Ben R
5.0
12/15/2023
Tens across the board. I recently photographed a wedding on December 14, 2023 with the venue and staff being the most welcoming and helpful. A huge shoutout to Onyi in particular, ...
who was by far the best coordinator I've worked with in the last 13 years of business. The bride, family, guests and other vendors along with myself had nothing but amazing comments about Onyi's professionalism, work ethic, knowledge and overall personality. We fell in love with her and this venue!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for all of your kind words, Ben! We are so happy you had a positive expe...
rience with our team. It was a joy to work with you!
Megan L
5.0
12/11/2023
Aniah, my event coordinator was fabulous! She kept things on track all day & all night & definitely eased the stress that involved with getting married. She was the sweetest. Even ...
helped me put my veil in before walking down the aisle which is more stressful than it sounds (: we loved having her around throughout the day helping out all the wedding party & family. It was a perfect day!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you for the positive review, Megan! We are so glad you had a positive experience wit...
h Aniah. Wishing you all the best!
Briana A
5.0
11/30/2023
Onyil was perfect did a great job would recommend for sure.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you for the 5 star review, Briana!
Britney W
5.0
11/10/2023
Hayes Hollow is a stunning venue. All our guests were in awe. Our coordinator, Onyi, was patient and accommodating. It is helpful to have all the items available at the venue and ...
having to find minimal vendors. The DJ and Caterer were wonderful. And bartenders very efficient. Our dreams came true at this venue!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for the positive review, Britney! It was an honor to be a part of your w...
edding day, and we are so happy you had a positive experience with Onyi and the rest of our team!
Shawn B
1.0
10/30/2023
My daughter's wedding was 10/27/23. Our end of night encounter with the General Manager, Lisa Hardwick ruined the evening and upset both groom/bride not to mention us and the enti...
re wedding party!!!!!! We paid a lot of money for our daughter's wedding and to be treated this way was completely uncalled for and appalling! Ms. Hardwick accused the groomsmen of doing something they didn't do. She informed me because of it I wouldn't get my deposit back! She said there were "cameras" in the grooms suite and they have proof. We asked to see "proof" to back up the accusations and she said that's the property of corporate and she would have to ask them. First of all it's illegal to have cameras anywhere someone is changing! Second, she lied to us as there are no cameras. Ms. Hardwick was condescending, rude, snippy and embarrassed me in front of family members. We had everything cleaned up except a big game table that was used for the wedding party entrance. My in laws were told they could pick up in the AM. Again, Ms. Hardwick was rude and ignorant to us even when we informed her our day of wedding coordinator told us we could pick up in the AM. She said it would be disposed of (this was made for my daughter by her husbands brother) and I would lose my deposit! Secondly, she tried to blame our day of coordinator, Kayci and another one, Onyi who wasn't even in charge of our wedding, regarding a mishap with Smirnoff that was an important part of pictures with the groomsman. Ms. Hadwick said she spoke to my daughter and she was fine with how they tried to rectify the situation. Actually, my daughter was not "fine" but tried to make the most of it. First of all, don't lie to me or threaten me that is not how you communicate and conduct business. What should have been the end of a spectacular evening, ended with this. Be very careful booking with this venue as there are a lot of complaints with management, miscommunication and not following through. While I don't expect things to be perfect I did expect some details that were important to my daughter to be adhered to especially with how much money we paid for everything. Before we signed a contract, we addressed concerns with reviews we had read on line. We were reassured they had addressed the issues. We also expressed our biggest fear was lack of communication and not having our wedding planner follow us through the whole event. Again, we were reassured that wouldn't happen. Our wedding planner was terminated a month before our wedding. We had to start all over having a meeting with a new one whom knew nothing about the details and my daughter's vision (not her fault). Turn over with staff or lack of is a huge issue. My daughter clearly stated in her plan she wanted no black, her colors were ivory and dusty blue. Black ended up on cocktail tables and even on the one at the altar. This was not her vision which she spent months planning. The tables were not set up right upon arrival. We lost a mirror that was borrowed and vases. The security person took an easel he said was the venues that we had ready to load. Clean up was a disaster because their cleaning crew just started moving everything while I was doing the send off! There were some compensations they tried doing as a result of everything but it didn't make up for the major mistakes involving the important details of the wedding and the way we were appallingly treated in the end. Think twice about booking if you are concerned about details, your vision or clean up.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for your feedback. We are so sad to hear you had this experience. We app...
reciate you voicing your concerns and will be sure to address them with management. We wish you all the best - and congratulations to your daughter on her marriage! - Marketing Team
Ally&Devin E
5.0
10/28/2023
Hidden Falls was a hidden gem! My husband and I couldn't be happier with how our wedding turned out! Hidden Falls was the perfect location for our perfect day. And the staff? Oh my...
gosh! They were so amazing! Start to finish. Hands down. Everyone was so great at helping make our day as wonderful and stress free as possible. They were on top of everything, from planning to set up to take down. 10/10 will ALWAYS recommend!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you so much for your kind words! We are so happy you had a positive experience at ou...
r venue and with our team. We appreciate your recommendation and wish you all the best in your marriage!
Christina C
5.0
10/24/2023
This venue is gorgeous! Onyi was very helpful and professional. I highly recommend this beautiful venue.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/14/2024
Thank you for the 5 star review, Christina! We are so happy you had a good experience with...
our team and appreciate your recommendation. Congratulations on your marriage!
Kelly I
5.0
10/21/2023
Great service especially our day of Coordinator, Erin. She was amazing and really worked hard throughout the day to make sure everything was perfect. The venue was so beautiful. Th...
e staff were all helpful and nice. The food was good. Leading up to the wedding they kept in contact, met with us periodically and answered any questions we had. Overall, I was very happy with venue.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 10/21/2023
Thank you for your 5 star review Kelly! We are thankful to have hosted your event and wish...
you nothing but the best!
Celia A
4.0
10/17/2023
The scenery and esthetics of this venue are amazing. Unfortunately, some of the staff tainted this experience for us. Specifically, Dustin, the Manager. He was NOT helpful, ofte...
n rude to us and eventually unresponsive to our needs. Onyi, our day of Coordinator was truly an Angel. She saved the evening. My daughters wedding was on Saturday evening. Friday evening they had another event in the space. The next day, when we arrived for our scheduled time, the venue was FILTHY. I only wish it could have been as clean as it was when we came to see the place and agree to pay $50k to rent the space and all the homes, casitas, etc. The Lookout house had no water pressure so we were unable to shower for two days there. Not acceptable.
The service for our seated meal was so slow that that people started eating the cookies we had at a cookie table. The food was not that great, but I guess for the amount of people we should have expected as such. The filet was not a filet, maybe a cut of roast? Either way, we did have a lovely time and in the end, the bride and groom were happy.
Kristen C
5.0
10/14/2023
Hayes Hollow at Hidden Falls was the best choice we could have made for our wedding. Alex helped us in the beginning and was amazing at showing us the venue and all the in-house ve...
ndors and services they offer. Kayci our day of coordinator couldn’t have been more perfect! Our day ran so smoothly and if there were any hiccups I did not know about them. I couldn’t recommend them any more! 💓
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 10/15/2023
Thank you for your 5 Star review, Kristen! We are so thankful to have hosted your special ...
day!
Austin R
5.0
9/17/2023
Trinity is extremely professional and made the wedding a great time!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 09/19/2023
We're so glad you had a great experience with Trinity! Thank you for sharing this review, ...
Austin!
Emily B
5.0
6/28/2023
The entire day was flawless!!! The venue itself is just stunning. The grooms suite is the perfect size and the groomsmen definitely enjoyed their included preservice. The bridal su...
ite is spacious and adorable! But, the best part, was our coordinators. Kayci and Aniah, truly went above and beyond for us on our wedding day! When we arrived in the bridal suite after several post-ceremony photos, they already had some appetizers and cocktails waiting for us. We received so many compliments from our guests about the food, drinks, and the DJ from CoHost Entertainment. It was truly the most perfect day and we wish we could re-live the day over and over again!!!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/28/2023
We wish we could relive your most perfect day all over again too! Thank you for choosing t...
o celebrate with us, Emily. We wish you both nothing but the best!
Jeremy B
5.0
6/20/2023
Aniah and Kayci were amazing. They made our wedding day stress free. Everything ran smoothly and all our family and friends were complimentary of the venue.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/20/2023
We always strive to provide stress-free experiences for our clients, and we're happy to he...
ar that you felt that way about your wedding! Thank you for allowing us to host your beautiful celebration, Jeremy!
Julie H
5.0
6/19/2023
Kayci and Aniah were amazing!!!! My daughter had her wedding reception on June 16th. From the moment we stepped onto the venue these two ladies were amazing!!!! They were polit...
e, responsive and handled every situation with promptness and professionalism!!!
We even forgot some items at the venue that were needed at the church for the wedding and Kayci drove and met us half way so the items could be used in the wedding!!!! Above and beyond!
This is the type of service we received during the entire event!!
The venue itself is very beautiful ! Even in 105 degree weather!
We can’t thank Kayci and Aniah enough for making this such an amazing reception!!!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/20/2023
Hi Julie - We're so happy to hear you all had a wonderful experience with our team and ven...
ue! It was an absolute honor to host your daughter's wedding reception!
Alexa G
5.0
6/15/2023
Trinity was amazing! She was beyond helpful on the day of setting up and with any questions we may have had. She kept us updated on everything throughout the night.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/20/2023
We're glad you had an amazing experience with Trinity! Thank you for sharing your feedback...
with us, Alexa!
Akin O
5.0
6/08/2023
Was here for the first time for an event. Alex made the whole experience a great one for us.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 06/09/2023
It was an honor to host your intimate ceremony, Akin! Thank you for choosing to celebrate ...
at Remi's Ridge!
Kendra D
5.0
5/31/2023
Alex and the Hidden Falls Team worked diligently and professionally to help my husband, our families and me have an incredibly magical wedding day!! I can not express how wonderful...
they were throughout the entire planning process. Would absolutely recommend to any couples looking for a wedding venue!!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 05/31/2023
Thank you for the kind words about our team, Kendra! We loved bringing your dream wedding ...
to life and wish you both all the best!
Yanaia R
5.0
5/31/2023
I loved working with Alex from hidden falls, they're very understanding and replied very quickly with emails and texts for any questions I had!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 05/31/2023
Hi Yanaia - thanks for your review! Our team loved hosting your celebration and we're happ...
y to hear you had a wonderful experience. We are so honored you chose to share your special day with us at Hidden Falls!
Megan C
1.0
3/20/2023
I will preface this review by stating that the property and the facilities are beautiful. Aesthetically, this venue is perfect. The staff and management however are so terrible, th...
at I would advise any bride that does not want to stress on her big day to stay away.
We had our wedding in March 2023, things seemingly went smoothly other than the venue and our planning coordinator were very difficult to get a hold of.
This then turned into us never once hearing from our day-of coordinator.
We arrive to the casitas that we had rented through management there on property for our rehearsal thinking this would be remedied—not the case. No one showed up for our rehearsal. Our family and friends wandered around until we finally organized our own rehearsal to at least not waste our time. We called management numerous times until after 45min we were able to get someone on the phone. Mind you, an employee was conducting a tour at this time and offered no assistance. I’m so glad strangers were able to tour while we were supposed to have our rehearsal.
After speaking to our planning coordinator, it turns out that our day-of coordinator was a no call no show. They then sent someone else out to support us, she arrived 20minutes later (we are now about 15min outside of our hour rehearsal time), and decided it was appropriate to come giggling. While I can appreciate the situation was tense, we repeatedly asked her to stop laughing. She did not.
Our officiant as it turns out was caught in traffic and late as well, however, we asked to move forward with the rehearsal so we could get to our rehearsal dinner on time. He was able to arrive about 15min later, after which we had a quick run though with him. Our rehearsal all in all was a rushed 30minutes, very very late. We voiced our disappointment and asked to have a name of who would be our new day-of coordinator for our wedding day—we received that information later that evening.
Then we then discovered that management and our day-of coordinator had not responded to vendors when they had reached out regarding logistical details, so we were left to field those calls ourselves after dinner and the morning of our wedding.
Our wedding day arrives and starts with our new coordinator (she was very kind and as helpful as she could be) and she does not have our planning document, as management had not shared that with her. We had to email our copy to her and then field her questions so that she could have what she needed. It should be mentioned as well, that if you have a bridal party over I would say 2—good luck getting ready. You do not get access to the bridal suite until noon, no exceptions. We ended up renting a large casita for the girls to get ready in time.
All this aside, the day went alright. The chargers (gold) were chipped, some napkins were not the cleanest, and timing remained an issue throughout the day. However, we were married.
We had a call with the manager the day after to discuss what happened on rehearsal, day-of, and in the planning. She was seemingly receptive.
Her email response during our honeymoon was to express how happy she was that the venue could extend our rehearsal time and no remedy—we were blamed instead.
Again, we had a wedding and it did look beautiful. The price however is entirely too much for the level of service you will receive and stress you will have, in my opinion.
I don’t typically write reviews, however, I would have liked to know before we booked.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 03/27/2023
Hi Megan, thank you for sharing this with us. We always strive to create exceptional exper...
iences for our couples and guests, and are very sad to hear you didn't feel that way about your event. We appreciate your feedback and will be sure to relay this to our team. Thanks again!
Madaelynn D
5.0
12/05/2022
We got married at Hayes Hallow at Hidden Falls in November and it was the most perfect day. Mckenna Z. was absolutely incredible to work with! She was attentive, professional, know...
ledgeable, and went above and beyond for us the day of the wedding. Walters Wedding Estates made it extremely easy and convenient to plan the entire wedding from start to end. From venue space, to catering, bar services, and planning, the process could not have been easier. The venue is incredible, the bridal suite is to die for, and the groom's quarters are so spacious. Don't forget that the outside ceremony space is stunning! Thankful for Hayes Hallow at Hidden Falls!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 12/09/2022
Madaelynn, thank you for choosing Hayes Hollow at Hidden Falls for your special day! We ar...
e grateful to have been apart of such a special moment and provide you and your guests an exceptional experience!
Taylor H
4.0
11/09/2022
We got married at the Hayes Hollow location. This venue was amazing! Everything's included and it makes planning so easy. Could not have asked for a more beautiful space for our we...
dding. We received so many compliments! Communication could have been better and there were a couple times we couldn't find our coordinator when setting up, but overall an amazing experience.
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 11/19/2022
Taylor,
Thank you so much for choosing Hayes Hollow for your special day! We are so gratef...
ul to have been apart of such a special moment in both your lives.
Cheers to many happy years!
Kristen D
5.0
9/27/2022
I can not express enough how perfect our day was at Hayes Hollow. The entire staff was helpful from the very first meeting and even the entire day during our wedding. They constant...
ly checked on me and my husband to see if we needed anything and made sure our drinks were filled all night. We had to go back to the venue a few days later to pick up one item and it brought tears to my eyes just remembering how beautiful this venue truly is. I hope the joy can be passed on to the next couple to be married here. You won’t regret it!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 10/12/2022
Thank you so much for sharing your experience with us! We are so happy to have delivered s...
uch an exceptional experience for you!
Angela M
5.0
9/27/2022
My husband I are so happy that we chose Hidden Falls for our wedding reception! The staff was happy to help any time we had questions or concerns, and worked with us to make our sp...
ecial day perfect. The venue looked absolutely beautiful, and Alex, the coordinator, was wonderful and worked hard to make sure everything went smoothly. Highly recommend!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 09/27/2022
Thank you Angela for choosing Hidden Falls for your special day we are so grateful to have...
hosted such a beautiful wedding!
Melissa Z
5.0
9/27/2022
The level of hospitality this venue and their staff has is unexplainable. From start to finish the staff was incredibly helpful and supportive. We all want a perfect wedding but le...
t’s be real that’s not always the case the day of however the folks at Hayes Hallow do their damn near best to make it as seamless as possible (Alex and Samantha). Any wrong turn we encountered they were right there to make sure everything went smoothly. I would 100% recommend this venue to any couple looking to have an affordable, elegant, dreamy wedding!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 09/27/2022
There truly is nothing better than a perfectly executed event! Thank you for entrusting us...
with such a monumental chapter in your lives!
Hannah P
5.0
7/25/2022
Our wedding was absolutely a dream! This venue is BEAUTIFUL and exactly what I always pictured! The waterfall created the most perfect back drop for all of our wedding party and fa...
mily photos, and it was such relaxing background noise too for the ceremony. Definitely would recommend a PLATED dinner, the food was AMAZING!!! Thank you to the team at Hayes Hollow for helping everything go flawlessly! Even when our sparklers were lit too early and they went out before we did our exit, our Event Manager Alex found new sparklers and saved the day! So thankful!
Response from Hayes Hollow Hidden Falls by Walters Wedding Estates on 07/28/2022
Hannah,
There is nothing like a perfectly timed sparkler exit! Thank you so much for choos...
ing Hidden Falls for your special day! We wish you both many happy years together!
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Hayes Hollow Hidden Falls by Walters Wedding Estates
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