Heart 2 Heart Occasions
About This Vendor
We Help You Realize Your Vision
Known for our passion for detail, commitment to exceptional personalized services and outstanding communication skills, we will make your journey unforgettable... From today until your day!
Details
Business Attributes
Woman-owned Business
Destination Weddings
Destination Wedding Packages, Destination Wedding Planning
Planning
A la Carte Wedding Planning, Budgeting, Day-Of Coordination, Destination Wedding Planning, Full Service Wedding Planning, Honeymoon Planning, RSVP Tracking, Wedding Website
Wedding Activities
Getting Engaged, Engagement Party, Rehearsals & Parties, After Party, Bachelor Party, Bachelorette Party, Bridal Luncheon, Bridal Shower, Rehearsal Dinner, Welcome Party, Wedding, Ceremony, Cocktail Hour, Day After Brunch, Reception, Rehearsal
Awards and Affiliations
Heart 2 Heart Occasions Reviews
Share your thoughts with other couples
I don’t even know where to begin to try and describe everything Jen did to make my daughter’s wedding day absolutely perfect! First of all, she has the best personality and is very easy to work with! She’s prompt at answering questions and re...
turning emails/messages. Throughout the planning process, she offered wonderful advice and provided guidance when we were unsure of what to do or how to do it. If you give her a task, she’s on it!! My expectations were blown away on the actual wedding day! I had planned to help set all of our extra decor up when I arrived that afternoon, and I was completely shocked to see the room fully decorated and ready to go upon my arrival! It looked amazing!! She took charge of everything that day, and did everything in her power to take all of the stress off of us! The weather changed last minute, allowing us to have the ceremony outside as originally planned. Jen got the site staff out there and personally helped them move all 100+ chairs out to the lawn area (in the blazing sun and humidity) to make my daughter’s dream a reality! Anything I forgot last minute, she took care of it! Any questions I had, she got the answers! During photos outside, my daughter’s dress got infested with ants. What did Jen do?? She helped pick hundreds of ants out of every layer of her dress! I didn’t even know this happened until the next day. This is how wonderful she is!! She gives you the opportunity to enjoy your day and not have to worry about anything! I cannot recommend her enough! I’m really going to miss working with her. She definitely feels more like a trusted friend or family member, not just someone there to provide a service on your wedding day!
We went with Heart 2 Heart for help the month leading up to our wedding! I am
So glad we did!!! Jennifer was amazing to work with! Very communicative, personable and fun! She helped us really plan out and organize our day and communicated with ...
all of our vendors! Her and Hallie did such an amazing job with setup at our reception! Everything looked amazing. The reception ran smoothly and Jen was so attentive! I highly recommend heart to heart for your wedding planning!
Lindsey was amazing. She made the day run as smoothly as possible. She answered all the questions I had. She was thorough in getting information and she executed my vision perfectly. I was able to just enjoy the day, and I couldn't have asked f...
or a better wedding planner.
Jennifer was AMAZING! Never a worry and kept us soooo organized! Every thing was beautiful and well planned. If anyone is looking for a wedding planner you must use Jennifer! 🌻❤️
I hired Jennifer as my month of coordinator and it was one of the best decisions I ever made. She took care of anything I needed in regards to wedding planning a month before my big day and made sure everything was coordinated and scheduled to...
the minute. She made the process absolutely painless. My wedding day was a stress free breeze thanks to her. She even fixed my dress when the zipper broke right before photos. I couldn’t have done it without her help and guidance. I can’t recommend her enough.
Jennifer is an absolute dream to work with! She made planning a wedding so relaxing, enjoyable, and fun!! Everything went so smoothly and having her made the wedding day even better. My parents or me as the bride, never had to worry about anyth...
ing because Jen had it all covered. She is a sweet woman who can get whatever you need/want done and works within your budgets. I would recommend Jen for any future brides planning the wedding of their dreams!
Jennifer was my wedding planner before Covid and during Covid. Originally I was supposed to have a very quick engagement and she helped line up all of my vendors and sent out my save the dates/invitations in a timely manner. Unfortunately my w...
edding was postponed an entire year, but Jennifer was able to keep all of my vendors the same with no issues or extra deposits. She also helped us navigate around the Covid restrictions that continuously changed leading up to my wedding. I never had an major issues (that I can remember :) it was a long journey) while working with Jennifer other than some minor spelling errors with STD’s/invites. She is a very kind and helpful woman! My mother and I are so grateful for her hard work. Thanks again, Jennifer!
Jennifer and I worked together for my wedding in August and could not be more grateful for all of her hard work! (We went with the month-of wedding services package) Jennifer was so easy and fun to work with! With my wedding being at my parents...
house we needed a lot of professional help rounding up all 20 people in the bridal party and she did just that! Highly suggest Heart 2 Heart Occasions!!!
Nothing is more difficult than planning a wedding during Covid. But Jennifer did an outstanding job navigating us through it. Our daughter’s wedding for June of 2020 got canceled, but Jennifer stuck right with us. Helping us contact vendors and...
rescheduling everything for 2021. She absolutely went above and beyond what she needed to do and we adored her! Thank you so much Jennifer! Because of you, our daughter and son in law were able to have the wedding they’d dreamed and planned for.
Can we just say how phenomenal Jennifer is?! We had to plan our wedding from afar, and Jennifer was so organized, punctual, and kept us on schedule. Her ideas are phenomenal and creative. She made our wedding the best day ever! She made our liv...
es so much easier, and everything went beyond our expectations. We highly recommend her.
I was hesitant to hire a wedding planner because i really didn't think i needed one. Thank goodness i had a change of heart! Jen and her team are phenomenal! Jen made the whole planning process seamless and when it came to my wedding day everyt...
hing went without a hitch! Rachel was there for my rehearsal and wedding day and was beyond helpful! she took the stress out of everything! I extend all my gratitude to these ladies for making my wedding day easy and much more special!
From start to finish over the last year Jennifer has been nothing short of AMAZING! Her attention to detail is impeccable and I cannot stress enough how much her and her team made sure our day was perfect! I would recommend Heart 2 Heart to any...
and everyone in the future for their event. Our day was carefree and I couldn’t be happier with the outcome. Thank you!
Jennifer was amazing! My daughters initial planner quit because she believed weddings could not happen in 2020 and my daughter refused to post phone. Jennifer came highly recommended from other planners that happened to be already booked. I sp...
oke with Jennifer and I knew immediately she was the perfect fit. So I hired Jennifer as my daughters month of coordinator for her wedding. I can honestly say that I could NOT have pulled off the reception without her. Because of the pandemic the reception was moved to my daughters back yard. So there was a lot of day of things that had to be done and a lot of vendors arriving etc. Jennifer was there to handle it all! She is super organized, friendly, responds to all text/emails quickly. She was my rock when I had to deal with a difficult vendor! I can't recommend Jennifer enough. She alleviated so much stress for me from creating a schedule to contacting vendors and ran the reception perfectly. If you are looking for an amazing month of coordinator look no further! Thank you Jennifer!
Jennifer was incredible! We got married on August 22, 2020 (pandemic wedding). Jennifer helped us organize and think of everything to ensure all our guests were comfortable. She was incredible the last 30+ days before our wedding taking all my ...
stress as a bride away and she managed all our vendors impeccably well. She was our calm during the storm and available during our entire planning process even though she was only hired as a month of wedding coordinator. Use her, she rocks!
I cannot say enough good things about Jennifer! She definitely was a lifesaver since we had our wedding during the coronavirus. She helped with suggestions when things had to change and kept me on task when I got busy with work. The day of woul...
d not have been so stree-free without her. I honestly did not have one worry and was able to completely enjoy our wedding day because of her. I would definitely hire her again and would recommend her to anyone.
Jennifer was PHENOMENAL!
I called her about 3.5 weeks before our wedding to be our day-of coordinator and she hit the ground running! She was always available and always responded promptly.
She provided great suggestions and guidance with eve...
rything we needed. She kept our day moving, kept us on track, and was so kind while doing so. I was able to enjoy my wedding day because of her!!
HIGHLY recommended!!
Wow. Where do I even start? From the day I met with Jennifer until the day I got married and even now, she has been 110% amazing. I was hesitant in hiring a planner but my now husband insisted I do so to alleviate the stress on me and now I loo...
k back and don’t know how I ever thought I could do it alone.
Jennifer not only has a contagious smile, but she also has this amazing ability to make you feel calm and collected, even in the most stressful of situations. She was always there. Always. Whether it be for a recommendation or a question or even just to talk because I was panicking, she never made me feel alone.
I would recommend her to anyone. I’m so glad that we allotted her in our budget because without her I don’t think I would have been able to do it.
Even now, she checks in to see how things are going with my post wedding agenda and asks if there is anything that she can do to help.
She definitely helped make my wedding a day to remember not only for me, but for my guests as well.
You won’t be disappointed with this woman at all. She is truly amazing to work with and you’ll end up with a friend after your wedding for sure.
I live in NYC and we planned a wedding in Cleveland for September 2019. We worked with Jennifer for over a year to execute our vision.
We are incredibly picky and opinionated, with very high standards, and Jennifer helped us execute our vision...
in a million different ways. Jennifer helped with pre-planning logistics, writing a very detailed day of timeline, contacting/paying our vendors, checking in with vendors closer to the day of the wedding, stuffing all of our (many) invitations, ordering our paper goods, and more!
We are very grateful to Jennifer for her patience and we are also thankful to Rachel, who was our on-site support for the rehearsal dinner and on the day of our wedding. There are a million details that go into planning an event like the one we had, and Jennifer and Rachel were a huge help in executing our vision.
Thank you, Jennifer and Rachel!
My daughter's wedding was in Cleveland on 8.10.19.This is the first wedding I've planned so I needed a good deal of help with details in the last month or so before the wedding and needed help arranging final details a few months before the wed...
ding. We had done many of the basic things in terms of florist, location, etc. prior to then on our own. Jennifer was very easy to work with and referred some vendors at my request who were all equally excellent. She was a great resource the last several weeks before the wedding and certainly invaluable the day of the wedding. I would recommend her without hesitation,
We hired Jennifer at heart 2 heart occasions as a month- of coordinator and we could not recommend her more! I met with Jennifer early on in the planning process where she gave me tips and vendor recommendations. Any time I needed a recommendat...
ion I reached out to her and everyone she recommended was great! She coordinated the timeline for the entire wedding day, organized when/where vendors needed to be on the wedding day, and helped run the rehearsal. On the actual wedding day, Jennifer’s assistant Connie was on site with us. Connie was amazing and so helpful on the wedding day. I truly believe Connie helped make the day less stressful for myself and especially my mom who would likely would have had to do more running around on the day if Connie wasn’t present. If you are looking for a wedding coordinator- I definitely recommend Heart 2 Heart occasions!
Jennifer was great! We used her full service package. Our situation was a little unique in that we moved from Cleveland a year before the wedding. With Jennifer's help we were able to plan much of the wedding when we were still in town prior to...
moving and then do the finishing touches while out of town. Jennifer was always available and never was upset by the 2am texts (work overnight sometimes and would think of wedding related things) regarding the wedding. She kept us on track and was great about gentle reminders when we wouldn't respond or follow through with what we said we would do. She would provide lists of objectives to try and accomplish over the next couple of weeks which were very helpful. The number of times I said "Thank God we have Jennifer" was innumerable. Jennifer was able to accommodate everything we wanted for the wedding and was very flexible when we would change plans, even as late as 2 days before the wedding and the night before. The last week before the wedding wasn't spent running around getting supplies and making favors, Jennifer was able to do all of that so our week prior was much less stressful. She made the whole process of planning significantly less stressful and much more enjoyable.
Overall would highly recommend Jennifer! The wedding was great, in part due to her hard work and dedication towards planning it. You will be in great hands if you choose Jennifer as your coordinator.
Heart 2 Heart Occasions did a wonderful job helping me with the planning of my daughters wedding. Jennifer's contacts made it so easy to pick vendors and her patience was unwavering. Her associate, Rachel, was with us for the "day of" and I c...
annot say enough good things about her. She was on top of everything and I did not have to worry about anything.
I recommend Heat 2 Heart Occasions for your wedding planning needs.
I can not say enough amazing things about Jennifer. She went above and beyond to make sure everything went smoothly for our big day! She knew of pretty much every vendor we had hired and they couldn’t say enough good things about her either. Sh...
e is hardworking, organized, and the sweetest person you will ever meet. :)
Jennifer is absolutely amazing! I used the package that helped with day of execution and organization as well as some prep before, and she was so incredibly helpful with everything. Last minute, I decided that I did want to have a beauty team...
, so she connected with some of the people she knows and made it happen - literally 2 months out... She made everything so easy, handled any snags without me finding out until much, much later (bless you!), and made the day absolutely perfect. This lady knows what she's doing!
We are so happy we went with Jennifer for our wedding planner. You don’t even think about all of the coordination and organization that goes into planning a wedding until you are thrown into it. Jennifer took care of everthing and all the vendo...
rs held her in highest regard which we learned was well deserved. On the day of the wedding the only thing I was nervous about was saying my vows in front of so many people and I could truly just enjoy the day. If you are questioning if you need a wedding planner... you do. If you are wondering who to choose it is heart 2 heart.
If your sitting there asking yourself, "do I really need a wedding planner?" I am here to tell you YES, yes you do. I am also here to tell you that Jennifer is the best! From the moment that I first reached out to Jen she was timely and organi...
zed, which I knew was exactly what I needed. She was willing to help out as much and as little as I needed, always giving me the best amount of support a bride could ask for. She coordinated with my venue and worked with them perfectly. On the day of mere minutes before my ceremony it began to tsunami, allowing only a brief amount of time to move to plan B ( which I would not of even had a plan B without Jen). Jen moved the ceremony flawlessly while I was able to sip champagne with my father and cry to him how I could not get married in the gardens. Jen was a perfect comfort and remained me of the true importance of the day. I had not a worry in the world that day as she was able to work with all the vendors to keep everything running smoothly, while my husband I could enjoy what little time we have that day. A little touch that I could not thank Jen enough for was when we arrived to our seats after cocktail hour she made us little plates of each hours dourves at our place setting. You cannot put a price tag on the amount of stress that is taken off your plate having Jen by your side.
Thank you for all you did for Us!!!!
Jennifer and her staff were amazing! She was so helpful and attentive. I Highly recommend!!!!
Jennifer was absolutely amazing from our very first meeting. She made our wedding into what we always dreamed of. She was extremely organized and made sure that we stayed on track and had plenty of time to make decisions. The biggest compliment...
we think we could give is that our wedding went off without a single hitch. Everything ran so smoothly and we firmly believe that we have Jennifer to thank for this. We could not have done this without her. She was amazing!
Hiring Jennifer as our day-of coordinator was one of the best decisions we made in the wedding planning process. Going into planning, I wasn't sure if we really even needed a coordinator since we planned to keep the event small and casual, but ...
I quickly realized just how much needed to get done. Since our venue did not provide any wedding services, we were left to hire and coordinate individual vendors for every aspect of the wedding. Jennifer made sure that all of the vendors had every detail needed leading up to and on the day of the event, and even helped us avoid a last minute snafu with one of the vendors who almost had to change their day-of plan a couple of days prior to the wedding. Because of Jennifer, our wedding day was a complete dream and everything went off without a hitch. I highly recommend hiring her if you're looking for a coordinator who is a joy to work with and will make the wedding process absolutely wonderful!
Jennifer is very well organised. She made sure that we were on track during the planning process and also made sure everything stayed on schedule on the day. I think that she has a good sense of the relative scope of vision, detail and timeline...
ss that the couple has and gets into their groove. At the same time, she also makes recommendations that we hadn’t thought of. She was definitely the right balance of attentive and focused whilst allowing us the space and discretion that we required to maximise our enjoyment of the process and the wedding.
Jennifer coped well with the challenges of planning with a couple who live in Europe. She is clearly experienced and well connected in the community of wedding professionals in the Cleveland area. We were very pleased with her service and our day wouldn't have been the same without her support.
HIRE HER! :) Look no further --she's the best!
Jennifer was the only way we could have pulled off an extraordinary ~200 person wedding WEEKEND (3 days of events) on Kelleys Island. It was a big ask to figure out how to do everything on a smal...
l island in Lake Erie, at my parents 1800s home, but she tackled it with ease. I wouldn't have known where to start - nor would I have had the time or energy to figure it out myself. I can't tell you how many people told us that our wedding was the "best wedding they've ever been to."
We felt like Jennifer was part of our family for the ~10 months we worked with her. We trusted her as our advocate, because she took the time to really understand who we were, where we came from, what our budget range was and what our priorities were. She would, little by little, give us tasks, options and decisions to make. She made contact with all the vendors and discussed every detail with them, while giving us only the details we wanted to know. She did this all while keeping us on track budget-wise, continuously checking in, clarifying, following up and recapping. Multiple vendors commented to me later about how organized and clear everything was made by Jennifer's communication.
I didn't know what I wanted at first and changed my mind a million times, so I was worried she'd be annoyed--but NO! She truly didn't mind the thousand emails and texts and helped us come up with an amazing plan/party. She somehow would always have this calming effect on me (the nervous bride who has a tendency to feel overwhelmed/stressed). After our conversations, my fiance and I would realize there wasn't a reason to be stressed because she had all our ducks in a row.
Having an all inclusive planner that has everything together is the best thing you can do for yourself as you plan a wedding. It was an amazing weekend. We couldn't have done it without her. Thanks Jennifer- we miss you!!
Sit back and let the magic happen!
The details: I live in NYC, my wedding was in Rocky River, OH on April 21, 2018, and there were 150 guests.
Service: Full Wedding Planning Package
Timeline: Under 5 months!
WHY I LOVE JENNIFER: I am so gr...
ateful to Jennifer at Heart 2 Heart Occasions. Thanks to her I was able to plan a wedding in under 5 months and have it be better than what I could have ever dreamed. I didn't want to spend my time planning and worrying about the details of my wedding (though like everyone I had opinions). Jennifer made it so simple for me, and was able to make decisions on my behalf that were better than I would have done. She is organized, thoughtful of your time and questions, and all the other vendors commented on how much they liked working with her. Most importantly my family really liked her. My husband is so grateful to her because with Jennifer as the planner our wedding stress was almost non existent which meant that we got to enjoy being engaged while at the same time knew a wonderful event was being planned for us, friends, and family. Jennifer let me be as involved as I wanted, kept me in the loop, and she understood my personality enough to narrow down choices for me so all I had to do was take a minute out of my work day and make a selection or answer important questions. I was aware of everything, but I never had to worry about the details or wake up in a cold sweat thinking I forgot to plan something. Thanks to Heart2Heart Occasions I was a joyful fiancée, and most importantly had a stress free bride.
THANK YOU JENNIFER for your months of work and having the end result be an incredible wedding!
Jennifer, of Heart 2 Heart, proved to be one of the best things we did to take our wedding from good to phenomenal. She expertly and flawlessly helped us execute our wedding plans. She is a true professional with one focus - making it the kind...
of wedding you want! She also goes out of her way to look after her bride and groom throughout the entire process and helped ensure we stayed on-track. We had no worries the day of our wedding and truly enjoyed every moment - Jennifer saw to that! She managed our entire day's timeline, plus stayed attentive to us and our needs. She was a joy to work with before, during, and after our wedding!
Perfect Planner! Perfect wedding day!!
I can not say enough positive things about Jennifer. She is a fantastic listener and understood my vision on day one. Her suggestions and recommendations were 100% on target and she helped make one of t...
he most important days of our life perfect.
There was not one detail that was overlooked and not one thing I would change about the big day. If you are looking for a planner that will put your mind at ease, book Heart 2 Heart you will not regret it.
Jennifer was AMAZING and the perfect fit as my wedding planner. I cannot possibly contain enough words to completely express our appreciation. When it came time to select a wedding planner, we thank our lucky stars we found you! You are the be...
st wedding planner in Ohio. We are still in awe when we look back on everything you did for us before, during and after the wedding. Without your help with our special day we would not have been the picture-perfect event we always dreamed of. Your planning, preparation, and attention to detail was amazing. Thank you so much. We appreciate you more than words can say. Thank you for being our wedding planner. You were my second hand and you thought of every little detail. I was not stressed at all throughout the time we were planning the wedding because you were guiding me through every little thing. I am so glad we found you. Oliver and I couldn't be happier with our night. You are simply THE BEST.
Jennifer was a fantastic day of coordinator for our wedding! As an out of town bride, it was great to have someone that was willing to coordinate logistics and familiar with my vendor team. Jennifer was extremely organized and also very profes...
sional with guests, the bridal party and vendors. I appreciated her willingness to answer my questions in the months leading up to the event as well. I would highly recommend Heart to Heart Occasions and feel that it was one of best decisions we made in our wedding planning process.
Jennifer was such a great help in the month leading up to our wedding and I can't begin to describe what a relief it was to have her there for us on our wedding day. She completely had things under control and moved the day along gracefully and...
like clockwork. We have had friends mention how on point she was about encouraging people to move from cocktail hour to dinner, etc. Jennifer is extremely talented and we are so appreciative of everything she did for us!
With 22 months out and prior to moving to Shanghai for 18 months, we made sure to be in contract with Jennifer and we’re very glad we did! I can’t imagine pulling together our amazing day, while living on the other side of the globe, with out ...
the help, guidance and suggestions of Jennifer and her “day of” team. The few times we returned stateside, she was available and willing to meet up (face to face instead of the usual FaceTime sessions we had while in China). There were a few times while I was out and about searching for and buying wedding décor or even if I stumbled across something on the Internet, Jennifer was available to talk or FaceTime. I would tell/ show her “Look what I found!” or “What do you think about this idea?”
Admittedly, I am a super organized and extremely detailed person, so it was wonderful to have someone on our extensive vendor team that pretty much understood our vision and feeling that we wanted for our day. We ended up hiring a few vendors prior to Jennifer coming on board. There were a few I hadn’t booked or reached out to, but Jennifer had a list that she prefers to work with. I was blown away by most of the ones she had suggested and the few others were just ho-hum. She was a great conduit in respect to vendor correspondents and reeled me in with some of my “larger than life” ideas. Despite the small handful of planning and communication glitches, as well as a fire 90 minutes prior to our cocktail hour, Jennifer and her team pulled it all together as if nothing happened. Our guests had an amazing, fun and memorable time, as did we. Our wedding day far exceeded our expectations and we have Jennifer and her expertise to thank!
We had a fire at our reception location 3 hours before we were supposed to start and Jennifer still made it all happen without missing a beat !!!
Jennifer is amazing!!! She was so helpful whenever we had questions and made our wedding day beyond perfect and completely stress free!!
Jennifer was SUCH a pleasure to work with. I hit it off with her right away after meeting with several other planners. She was sweet, accommodating and knowledgeable. She had tons of suggestions for me right off the bat which really put my hea...
rt at ease in the midst of feeling like "Where do I even start?"
My husband came to meet with her after our initial meeting and he had all of the same wonderful things to say about her as I did.
Throughout the entire process she helped in every way one could have expected. She gave me suggestions and options on every aspect, which if I need anything, it's OPTIONS. She was always timely with her responses and there when I needed to vent to her which was so nice.
When it came to my wedding day, the weather reports showed rain ALL DAY LONG. When I asked her when the right time was to start buying umbrellas, she suggested we wait it out and offered to pick them up last minute if needed. When I started to break down and become upset that I wasn't going to be able to have my ceremony in the outdoor space originally planned upon if it rained us out, she said something to me that stuck with me for the entire day, which I am positive was the only reason I made it through without letting the change of plans the rain presented get to me. She said "Heidi, you're going to marry the same wonderful man no matter what space you end up in." On my wedding day, not one tear fell nor did I let the fact we had to go with Plan B upset me in any way. Everyone told me later down the road that they were so shocked and impressed with how I handled it, I told this story numerous times in response. I can't thank her enough for getting me through my day with the biggest smile on my face.
To wrap this up, Jennifer was amazing. I didn't worry about a SINGLE thing on our wedding day. She was even there to bring my bridesmaids Tylenol, eyelash glue and drinks whenever necessary. I can't imagine how I would have gotten through my day without all of her help.
I hope you see this Jenn, Ricky & I think of you warmly and often, thank you <3
Response from the Vendor on 09/18/2017
Heidi, you are so incredibly sweet and I miss you and Ricky! Your wedding day was so beautiful and you made such a stunning bride. Thank you for allowing me to take the journey with you, planning your wedding. My goal is always to make the p...
rocess and the day worry free for you. And I can't believe you are still recalling my little weather pep talk!! I am so pleased that it made a difference in how you viewed the day. Truly truly warms my heart. I hope you are loving being newlyweds, and please do not ever hesitate to reach out if there is anything you need in the future! <3
The best word I could use to describe our experience with Jennifer is disappointing. Maybe even frustrating would be more accurate. There were two main issues. The first issue is that there were carelessness and attention to detail issues that ...
added more stress than Jennifer alleviated. Almost immediately after hiring Jennifer we started having issues. She would send us contracts with incorrect information on them (like what time our wedding started), sent us information without listening to what we wanted, and was generally unresponsive. Most of the time it took her days and often times up to a week to respond to emails. On more than one occasion she did not respond to the email altogether. My husband confronted her about these issues early on and she apologized and promised to do better moving forward but the same pattern of making careless mistakes and being generally unresponsive continued. Further, we had issues with vendors that, after reaching out to the vendor directly, we learned stemmed from them receiving incorrect information from Jennifer. The second issue is that there were things that she helped us with but if you look at the time that it took to do the things that she did help with, her hourly rate would be outrageous. She always seemed too busy to help me. She came to maybe three vendor appointments with me because every time we would schedule an appointment she would be “too busy” to attend or “it wasn’t necessary” for her to attend but that’s what we were paying her to do. We ended up working around HER schedule instead of mine and we hired her on the promise that she would work with my schedule. She’s not a bad person and it’s not that I don’t think she didn’t care; it’s just that the value proposition was just not there. It wasn’t worth it. We did not get enough for what we paid for.
Response from the Vendor on 09/20/2017
Marissa, I am so very sorry to hear your experience with us did not meet your expectations. However, I am very surprised to receive this review, especially without any prior phone calls from you that remotely expressed these feelings.
As w...
ith all our clients, I hope you know that we strive to provide the best service possible and do everything in our power to accommodate and serve you and your family. I would love to talk with you further about this offline, but I do feel compelled to take a moment and address your concerns for others who might be reading your review…
1. Attention to detail is very important and we pride ourselves on our ability to work through each piece of your wedding, so that your day runs smooth. Yes, sometimes we have to go back and make adjustments to plans or pieces of the wedding. But by doing this, we know that we have done everything we can to make your say seamless. Even if this requires reworking areas of it several times to make it perfect. This is much preferred to NOT making adjustments, and regretting it on the wedding day.
2. We know our couples are busy and that each part of the planning process is important. This is why we always respond to emails, phone calls and texts within 24 hours max. In your case, this included the 664 emails between you and I, and the 613 emails between your 10 vendors and I. It also included the 1272 text messages, the majority of which were sent and responded to after 7pm at night. We know many couples only have time to sit and review wedding materials after work, which is why make ourselves available at times that are convenient to you. Also, we averaged a meeting every 5-7 weeks, which over the course of the 12 months we worked side by side, seemed like a fair amount. Not counting all the other forms of communication. I also met you within walking distance of your downtown work place on more than one occasion, to make it as convenient to you as possible.
3. After your review was posted, I went back and checked in with all 11 of your vendors, to see if there were mistakes that we needed to corrected, or areas of improvement that we could work on. None of them were sure what you were referencing in your review and were as surprised as I was to hear that your experience was negative.
4. We value each of our clients, and become honest friends with most of them, extending past their wedding date. Given the 12 months we worked together, I am truly heartbroken and saddened that you feel this experience was negative. At the end of your wedding, when you and your husband gave me hugs and told me that your day wouldn’t have been as amazing without my guidance and help, I thought it to be true. Which would explain my bafflement at your review.
I hope that some of this helps to clear up any lingering issues you might have, and as always, I am happy to talk further offline. But reviews are the biggest factor that lead newly engaged couples to the vendors they end up booking. With my company’s reputation and my livelihood at stake, I felt compelled to address your points.
I sincerely hope your wedding was all you had hoped for and that you are enjoying life as newlyweds.
Jennifer was helpful and responsive, and was able to adapt to last minute changes very smoothly. Would highly recommend!
Jennifer was very professional, prompt, and accommodating. She responded to emails/phone calls in a timely manner and was always very pleasant. She ensured that our needs were met prior to and the day of our wedding! We highly recommend her ...
for your wedding planning process!
Overall she was helpful. We hired her for the month and day of the wedding. Prior to the wedding she helped us make sure we got all of our ducks in a row. The little things that couples can forget like someone to collect the gifts and take them...
to your home. On the day of the wedding she ran out to buy something I forgot. She did her best to make things run smoothly. Unfortunately after she left (we hired her for 8 or 9 hours) is when things went south. The only thing I still don't understand was some miscommunication between her and the bus we hired to transport our guests. Instead of talking to her they called my husband many times while we were taking pictures and they claimed they could not get through to her. She said she never got a call from them. I tend to believe her.
We were not satisfied and were forced to step-in and express that in advance. We paid for 10 extra hours in our contract which was not fulfilled. It is very difficult to set meetings with them if you are not in town or are unable to meet betw...
een 9 AM -5 PM Mon-Fri. I am a consultant, working 80+ hours per week (hence why we needed a coordinator) which made setting up meetings nearly impossible.
I emphasized time over time I wanted floor length linens, ours on the wedding day were 6 inches off the floor.
The day of coordinator did not know the run of show which was very evident the day of.
We specifically asked for our meals to be boxed to go at the end of the night (we were starving!) and they were tossed as was the extra cake. My cousin had to step in at the end of the night to set-up the sparkler exit, which was supposed to be set prior to the coordinator leaving for the evening.
3 stars is for the coordinator who if asked for something or prompted on the day of would go get the ask done in a heart beat. She was not shy and did want to ensure that the day went smoothly.
However, we were only permitted 1 meeting with her in advance of the day which was not sufficient time for her to learn our run of show. This on top of the fact that we paid for extra hours, was disappointing at best.
Overall, for the cost of coordination the day was fine, would not recommend the coordination + extra services. I cannot comment on the full day planning as we did not use that service.
Heart 2 Heart was one of the best decisions I made for my wedding. I did an assessment early on and determined what my needs where for the wedding. I knew that I'd need help on my wedding day but my husband and I were determined that the help...
we needed would not coming from family or friends attending the wedding. We wanted our guest to have fun not worry about decorating or setting up equipment. I knew that I'd need a planner to make everything come together so I went on “The Knot” and looked for a "winner" and that is exactly what I found in Jennifer and Rachel. Jennifer basically told me she could customize a package to fit our specific needs so I decided on one month prior to the wedding plus day of coordination. My husband and I are both military so planning events is in my wheel house. I had a vision for our wedding so for the year leading up to the wedding I saved pictures on Pinterest, selected all my vendors and made a "wedding look book" that I could hand over to Jennifer. I wanted whoever I worked with to be "inside my head" when it came to my vision and decorating. Jennifer also helped me by ensuring I had thought of everything in regards to vendors, venues and everything else. I began working with Rachel after my husband and I made it to Ohio about 3 days before my wedding. She had already reviewed my "look book" so she was aware of my vision and how I wanted the reception hall to look. We didn't really need any help at the Church, everything there was set plus we didn't have a huge wedding party. I really wanted Rachel to focus on the reception and what an amazing job. I could not have been more pleased. I was standing outside the reception hall looking through the windows waiting for the wedding party to be announced and could not believe how beautiful everything looked. Everything I wanted she did and probably better than I could have. The entire night I received so many compliments on Rachel, her professionalism, calm in the storm personality and how beautiful she made everything look. She validated for me what I'd been telling my family for months "the wedding planner has it, don't worry, it will all come together" I am so happy that I hired Heart 2 Heart. I'd recommend them to anyone for any event.
If you're looking for a sign as to whether or not to use Heart 2 Heart Occasions for your wedding; consider this review it. My now-husband and I stubbornly refused to hire a wedding planner early on, but suddenly we were about 2-3 months away f...
rom the big day and we were rapidly running out of time with a to-do list that was a mile long. I was traveling for work and unable to dedicate much time to planning, and was terrified about not getting everything done. I found Heart 2 Heart via the Knot, and as soon as I spoke to Jennifer on the phone I knew she was perfect. She was confident we could get it all done and brought such a positive, can-do attitude to the table. Jennifer worked with us to design a customized plan that fit our needs and budget--something I had trouble finding with other planners--and quickly got to work. She tied up our many (MANY) loose ends and helped us find vendors, get quotes, and pick out last minute details, all while also giving us a weekly to-do list to make sure we were on top of our own tasks. I frequently contacted her in a panic with the next thing I never thought we'd get done and, bless her heart, Jennifer managed to either put a plan together or get it done every single time. She was thoughtful and thorough with each step of the process--there is no such thing as a forgotten task with Jennifer! Her expertise is evident in everything she does and she handled everything from vendor meetings to my many questions flawlessly. The day of the wedding she worked tirelessly to keep it all moving smoothly, and her presence made all the difference in the world.
We were, frankly, in a lot of trouble before we found Jennifer. What we hired her for was some planning help leading up to the wedding and a full day-of package. She did all that, but what we ultimately received was much more valuable; a seamlessly executed wedding and memories we will cherish forever. I wouldn't hesitate to recommend Jennifer to anyone. Thank you so much Jennifer, and Heart 2 Heart Occasions!
Response from the Vendor on 02/11/2017
Thank you Chloe and Zach for the amazing review. It makes me so happy that I was able to help you with your wedding. You were both such a pleasure to work with!!
Jen made the wedding planning flawless and seamless. We started a year in advance with the planning and used the package where we had total access to Jen. She told us what decisions we needed to focus on and when it needed to be done. The ye...
ar of planning was very stress free. She knows the best vendors for your type of wedding and personality. Even more impressive was on the day of the wedding. She had a itinerary detailing every minute of the day and made she the day ran smoothly. As I told my wife at the end of it all, "I can't imagine doing all this without Jen"
I cannot say enough good things about Jennifer! She was recommended to us by friends who recently used her for their wedding. She was so friendly, organized, and easy to work with. We knew Jennifer was the right person to help us with our weddi...
ng when after our first meeting, she immediately reached out to her contacts to secure our venue! She did full planning for our wedding, which was a lifesaver since we have busy work schedules. Jennifer took away so much stress by dealing with all the details. She knew all the best vendors, saving us so much time. Everyone Jennifer recommended was great and we knew we could trust them to make our wedding day amazing. Jennifer was so easy to talk to, and always available to chat or meet, anytime we had any questions or concerns. Jennifer's organization and planning skills really stood out on the day of the wedding, coordinating all the vendors, our families, and our large bridal party. From our perspective, everything that day went off perfectly! I would not hesitate to recommend Jennifer, and I am so pleased with everything she did for our wedding!
I was hesitant about the need for a planner at the beginning and about the added expense, but after meeting Jennifer I knew she would be a great help to my wife and I. She was able to customize a package to fit our specific needs and budget. Sh...
e was always in touch with us about what we wanted and kept us on tract with the timeline leading up to the wedding. When we had any concerns about vendors or details, she had the contacts and ideas to help us get what we wanted within our budget. She had no problem with us changing our minds and didn't try to push us to only use her vendors if we found someone we liked better. She also helped guide us and be a voice for us whenever we encountered any problems. Her hands on help the day of and directly preceding the wedding making sure everything ran smoothly were invaluable. I know she took a lot of stress and worry off my wife and that alone I'll always be thankful for.
I highly recommend Heart 2 Heart Occasions. I don't know what I would have done without all Jennifer's help, advice, and expertise for our wedding. Not originally being from Cleveland area, I knew I needed someone who could suggest wedding venu...
es and vendors. As soon as I met Jennifer I knew she was the planner for us. She has such a warm personality and you can tell right off the bat that she knows her stuff and really wants to bring your vision to life. I've considered myself pretty cultured in weddings as I've been a bridesmaid many times but there was so much more Jennifer knew such as etiquette and the flow of events. She was also always willing to offer her input and many creative ideas. One thing I especially loved was that we were able to create a custom package that fit our specific needs best. Also, the vendors she recommended were top notch. When the big day came we knew we could breathe easy and take it all in because it was in great hands and that was worth everything. She was with us all day and ensured everything went smoothly. Our wedding would not have come together as beautifully as it did if it were not for her. I'd advise any couple to take most of the stress out of planning and hire Jennifer.
Jen was awesome! She was really easy to work with and made me feel very relaxed the day of the wedding and the week leading up to the big day! I highly recommend her.
My husband and I decided that we wanted a day of coordinator for the wedding day and we were impressed by Jennifer's professionalism and experience! The day of package is actually month of and we're so happy we secured Heart2Heart Occasions!
...
Rachel was assigned to us, and let me say she is amazing! I am so hard to please but she executed everything that I asked for flawlessly!!! I needed someone there to make sure that everything I worked so hard for was executed properly and she literally exceeded my expectations! If you are looking for a coordinator look no further!!!! I usually do not write reviews, but this one is well deserved!
Always,
Christian McKinney
I thoroughly enjoyed working with Jennifer Hartman. As mother of the bride, she assisted me mainly during the month prior to the wedding and also helped with advice throughout the year leading up to the wedding. She was bright, professional, an...
d organized and just a pleasure to work with. I very much appreciated her reassurance and she helped me to relax and have fun during the actual wedding day... Which was fantastic!!!
Absolutely Amazing!
Jennifer was an absolute pleasure to work with. She made sure that I didn't get too stressed about my wedding and was there whenever I had a question or needed direction. She was amazing the day of and took care of everythi...
ng so the only thing my husband and I needed to do was to enjoy our day. She is amazing and I will recommend her to anyone needing a wedding planner she is absolutely amazing!
Jennifer from Heart 2 Heart Occasions was absolutely fantastic to work with throughout our engagement! I was an out of town bride, and was worried about planning a wedding from afar, however Jennifer made the process so much easier! She was wi...
lling to meet with me when I was in town and worked closely with my mom and Maid of Honor when I wasn't able to come back in town for planning. I never realized how much goes into planning a wedding, and I'm so glad that we had Jennifer to keep us organized. She was incredibly easy to contact and communicate with. Our wedding day was absolutely a fairy tale, and it wouldn't have been possible without Jennifer!
Jennifer at Heart 2 Heart Occasions was such an asset in the process of planning and having our wedding. We were all set to have a pretty large affair and I (the bride) was feeling a lot of pressure to put on a great big party - not exactly my...
strong suit. When we hired Jennifer for month-of planning services, she swooped in and took care of all the little details that were driving me crazy. She tackled vendor communication complications, the dreaded and ever-changing wedding weekend timeline, and every little annoyance on the wedding day that I am so glad I did not have to deal with. I keep telling people that hiring Jennifer was one of the best ways we could have chosen to use our wedding budget. I have no doubt that the day would have been far less enjoyable had she not been there to help. We would hire her all over again in a heartbeat.
Jennifer with Heart2Heart was an amazing and such a worthwhile part to our wedding. Overall, she was organized and leading up to the day she greatly decreased our extra hassles and work. When it came to choosing vendors, she was unbiased and ...
showed us that ones that we wanted to see, as well as ones that she was familiar with. The day of our wedding is where she really outdid herself though. From trouble shooting small glitches, to helping do all of the day of stressful jobs that no one wants to do, she made our day go flawlessly. I could not have had a better wedding, and undoubtably a huge part of that was due to Jennifer and Heart2Heart.
Jennifer did an amazing job planning our wedding / reception / rehearsal. She was very flexible in terms of when and where we could meet, and she was always extremely prepared for every meeting. She would have multiple options (with pictures ...
where applicable) for every detail. She also stepped in to give us a big assist when our reception venue has some unforeseen issues, and helped make sure that our day would be as amazing as we'd hoped.
She gave us great guidance on everything and I would highly recommend her.
MarkC
There are not enough stars to truly convey how amazing and integral Jennifer was to our special day. We had not only a Catholic church ceremony and a reception of almost 400 attendants, but we also had a traditional Indian ceremony (a horse, ba...
raat, mandaap included) and organized lunch - all in one day! Believe it or not, with Jennifer's help, we were able to do all these events ...and ON TIME! It was one of few two-ceremony weddings that my friends and relatives have seen accomplished with such seeming ease and timeliness. Sincere thank you to Jennifer also for driving the bride to the church :) Finally, she was incredibly easy to reach and easy to work with during the month before the wedding - the most crucial time, I felt. I sincerely appreciated this. Thank you so very much, Jennifer! You are a true gem and a miracle worker!! :D
When I first got engaged, I was incredibly excited. Slowly, the reality of planning the wedding set in, and I began to feel overwhelmed. I knew that since I work full time, and my family lived out of country, I was going to be in need of some g...
uidance. I began to look for a wedding planner because I really wanted to have the experience of planning the wedding to be an enjoyable one.
I began to speak with a few wedding planners based on recommendations online. As soon as I met Jennifer, I knew she was a perfect fit. She was incredibly warm, personable and enthusiastic. She was accommodating in being able to meet after hours, which made things so much easier. After speaking with her once, I felt myself draw a huge sigh of relief.
By the next time we talked, she showed up with an organized time line and projected budget. There were so many decisions to make, but I knew that I didn’t need to worry about forgetting anything, because she was on top of things. This took the stress away and really allowed us to enjoy the whole process.
Not only did she always keep us updated and informed, she also was an incredible resource for suggestions and a great sounding board with her years of experience.
We were then presented with a great challenge. We were informed that our venue was not going to be built on time, 2 weeks before the wedding. Without missing a beat, Jennifer began to work with the venue to create the wedding of our dreams. She kept a cool and collected head, and helped keep us upbeat and calm. Even though we were very worried about how things would turn out, we knew we could trust her decisions.
The wedding was absolutely beautiful. We were able to enjoy the day, while she worked behind the scenes to make things run seamlessly, and make it the most incredible day! Just to show another example of Jennifer’s dedication. While offering to bring me a beverage to our table, she noticed that our wedding cake, had been tilting to the side. She made a running catch, to stop it from falling to the floor, and saved the cake!!! Now that’s a super wedding planner.
I felt throughout the whole process that she truly cared about our vision for the day, and put the priority of our happiness above all things.
I would highly recommend Heart 2 Heart Occasions to anyone who is in need of help on their special day!
Lynn P
We used Jennifer for the month prior and wedding day. She did a great job communicating with the vendors, reassuring me I was thinking of all the right details, setting up items at the reception, making sure my husband and I were happy througho...
ut the day. She is very attentive to details and very personable. I definitely recommend Jennifer for any wedding.
Jennifer was fabulous to work with. I tend to be a huge procrastinator and she kept us on track. The money spent on a wedding planner is well worth it. Anything that helps with easing stress is worth it. Jennifer made sure every detail was ...
perfect for our beautiful day.
Jennifer was fantastic! She's very organized and took all the stress out of the entire planning process. I would highly recommend Jennifer for your wedding planning!
George
My fiance and I used Heart 2 Heart Occasions for help with our big day, which included a meeting a month prior to review our plans thus far, completion of a timetable for the day of which she shared with all (nine+) of our vendors the week befo...
re, time the day before (because the ceremony site had full time staff, we opted to have her meet us at the reception site instead of during the rehearsal) and her presence at the reception site all day to set up and coordinate other vendors' set up.
Initially we chose Jennifer because her professionalism was obvious during the first phone call. We were planning a less traditional wedding (carnival themed reception with vegetarian dinner, no maid of honor, no big dress to bustle), and none of that tripped her up where other coordinators we interviewed seemed stuck in the past and confused by our plans.
In person, it was a relief to see how easy it was to interact with Jennifer, and how well she handled all of vendors and family members, which can sometimes be a cast of characters! Most importantly, she had excellent advice and suggestions to guide us and even tell us what NOT to worry about!
For example, she was able to help us decide whether or not to do a receiving line based on the amount of time it would take considering the number of guests in attendance. She had special tips and tricks for keeping our tablecloths in place at our outdoor reception, and even thought of the need for hand wipes for our s'more station... no details goes overlooked!
When we arrived to the reception we were blown away at how wonderful it looked and how smoothly the evening flowed. Thanks to Jennifer we (including our family!) could just enjoy the day. I would trust Jennifer with any event big or small.
Jennifer was wonderful to work with for an out of town bride! She was a really great bridge between myself and my parents as well as the vendors. Our reception was held on my parents property so everything was planned and managed to turn the pr...
operty from a home into a wedding venue for 200 plus guests. I would absolutely recommend her to anyone with as many or as few ideas of how they imagine their big day.
Jennifer Hartman was the wedding planner - coordinator for our daughter's wedding party.
She handled every vendor, providing no less than 3 different bids for each service.
She brought many services to the event, most of which we had nev...
er thought of. Jennifer Hartman also worked hands on before, during and after the wedding.
Jennifer and Heart 2 Heart occasions made our daughters wedding elegant, hassle free and and kept a close eye on expenses making things affordable. She was easy going and always available.
My wife and I recommend Jennifer Hartman for any type of party or event planning and coordination, and we will definitely be using her services again for events like dinner party's to summer blow out's.
This wedding service worked out great for me. I prefer the hands off approach and they were able to take care of everything with minimum work from me. The wedding and reception were both great. I was very satisfied.
I was just a little 'ol recently engaged stressed out bride to be a year ago, then my dad said to hire a wedding planner so his little girl didn't freak out. I interviewed 3 wedding planners and emailed with half a dozen. When my mother and I ...
met Jennifer at a starbucks, I suddenly felt calmer. She got me, and my vision for a "fun and laid back wedding, that is still nice". My mom was at ease as well, even after Jennifer told us she was pregnant...with twins. We decided to sign up for the full service, start to finish of wedding planning. Jennifer came with us to all the meetings, including venues, flowers, dress, etc. She was on top of everything, and I mean everything. She is there for YOU, the BRIDE. And will help to make your experience the best. The day of the wedding there was a cake mishap, and I am sure other stuff, but I didn't know anything about it. Jennifer took care of anything. She is an amazing individual and is very committed. Book her early! - Diana Gabelman
I used Heart 2 Heart Occasions for a Month of planner, so glad I did!
Jennifer was great and so helpful, always responded to emails/calls quickly. She was there to help with venders and orchistrated the entire day for us. We were not allowed i...
nto our reception venue until 10:30 AM the day of the wedding with no one from the venue to set up. Jennifer was there and over saw everything. She set up the entire decor of the reception hall and it looked amazing! We got so many compliments and it was because of her hard work. Once we got to the reception hall she made sure the entire reception went off without a hitch so we were able to enjoy our day and not worry about a thing.
Jennifer was very detailed and made sure that my vision for my daughters wedding/ reception was her vision as well! Many times Jennifer went above and beyond what I asked of her. Would highly recommended her to anyone who is looking for a pers...
onnel and detailed wedding planner!
Jennifer Hartman was simply amazing. I am not a planner, I don't enjoy it and don't have much time for it. And yet our wedding, in its entirety was elegant, classy, and exactly what we wanted.
Our wedding was also in Florida, and even though ...
Jennifer was based in Ohio, she provided outstanding and excellent service. Even with the distance she never missed a beat.
One of the things I really appreciated about her planning was her ability to handle all the problems that arose. She found all the possible solutions before even presenting the problem to me. By doing this, she lowered the stress significantly.
She helped keep us on schedule, and kept us up with current trends and reminded us of all the cute little traditions we completely forgot about.
All in all, our wedding day came out as amazing as it did because of Jennifer Hartman. For brides who are super involved and for those who aren't, those who are near or far, she is the perfect planner. I couldn't thank her enough.
Jennifer provided expert wedding services in the planning stages as well as on the day of the event. Her attention to detail made things go so much smoother. She was in contact with all the vendors before so there was not any issues on the day ...
of our event. She was very professional and maintained calm at all times. Thank you Jennifer, for making our day flawless!!!
Jennifer Hartman is the Perfect Wedding Planner. My daughter and I knew Jennifer was the one from our first meeting. Jennifer has such an easy going, sweet personality. We used Jennifer's full service as we had quite a large wedding planned ...
and knew that we needed help.
Jennifer was always there for us with questions, suggestions or just to listen. Every detail was handled. She was always just a phone call or email away. Jennifer always made the time to get back to one of us the same day. Whenever, there were appointments, Jennifer was there! Jennifer took care of every little detail that you could imagine. The wedding took place in September 2014 and we were thrilled. Everything was beautiful and we were able to enjoy the wedding. Jennifer was there every step of the way to the very end. We are so glad that we found her!
Hello!
I used Jennifer to assist with minimal pre-planning and full day-of services and she is fantastic! I initially was not sure about hiring a planner, but honestly it is worth the money and one of the best ways to ensure your wedding pla...
nning is stress free, and you can actually ENJOY your wedding day-that is the whole point! She has different packages to choose from and offers a range of full planning to just day-of services. I chose the "second-tier" plan, where she attends a few of your appointments and provides guidance and does all the day of logistics, and it was perfect. She has good advice on areas/questions that you didn't realize you had questions about or needed to think about, she will take the lead on things that you may be having trouble with or not getting anywhere. She seems to have a good relationship with a lot of other vendors in Cleveland/Akron, which is helpful. The day-of piece was especially important-I really wanted my parents and my husband's parents to be able to enjoy the day and not worry, and she handled a lot of scheduling and logistics. Another piece that was important to me was my vision and what I wanted the day to look like based on my decor & theme, and she carried it out beautifully, I was so relieved and happy with how it all looked. In order to help with this, I tried to communicate with her as much as possible about what I had bought, what I was thinking in terms of this or that (card box, guestbook) etc to keep that vision alive, and she took it from there!
I had interviewed a few other planners and Jennifer was referred to me by a close friend of mine that also used Jennifer's services. She is very professional, very friendly, and not at all scary and micro-manage like, all my vendors mentioned how much of a pleasure she was to work with. Thank you Jennifer for everything! ~Holly & Randy
Jen was very kind and helpful. We were very happy to have her with us on the wedding day as she took a lot of the stress that would have otherwise fallen on me or my mom.
If your fiance doesn't want everything to be perfect on your wedding day, or if you have been through it all before, then you may not need Jennifer's help.
I love my wife, but did not love wedding planning. As our month-of planner Jennifer ...
helped us sort out a detailed schedule for the wedding day, manage our vendors and answer all of our questions.
If I could do it differently, I would have used Jennifer sooner so that she could help with even more of the planning. Everything went smoothly and she was there to help a long the way. Thanks Jennifer!
We made a great decision by hiring Jennifer for her month of service! She was extremely organized and efficient. She listened to our concerns and plan for how we envisioned the day “flowing.” The thought of making a timeline for the day was ...
overwhelming to us. Jennifer took on this task and made a timeline for day and made sure this was distributed to all of our vendors. She called and confirmed with all of our vendors the week before the wedding and responded promptly to all of my questions, concerns and last minute changes. If we were to do it all over again, we would have hired Jennifer from the beginning to have her help in planning the entire wedding! She went above and beyond the day of the wedding and we consider this money well spent!!
Our wedding planner, Jennifer Hartman, was great for us. I was not nearly as involved in the process as my wife, but Jennifer did an outstanding job of keeping my wife calm when any bumps were encountered with vendors, and took things off my w...
ife's plate when it was overwhelming her. She was there throughout the big day making sure that everything was running smoothly, and I thought she was great and would certainly recommend her to any other future brides. My wife gave very similar high praise for Jennifer. Thanks for helping to make it a day we will never forget!
When my daughter and I met Jennifer at our first meeting, she was pregnant with her twins. We thought"mmm...". It turned out our worries were so unnecessary! Jennifer not only took great care of her baby girls, she totally handled my daughter...
's wedding smoothly and beautifully! Always we were timely notified and reminded things we needed to do on our ends; any questions or worries were answered and resolved swiftly.
To all you future brides, I highly recommend Jennifer of Heart 2 Heart Occasions to be your wedding planner!
Rosa
I used Heart 2 Heart Occasions to help me find a venue for our wedding ceremony. I did not feel that I need a wedding planner but when I learned that they would be willing to customize a package just for my needs I was sold! The cost was very f...
air and Jennifer was extremely friendly and helpful! I was shocked at how quickly she worked and the list she provided for venues was more than I had hoped for! I would highly recommend Heart 2 Heart Occasions for any needs that you may have for an upcoming wedding! Jennifer is very passionate about what she does and wants to help make your dream become a reality!
Jennifer was amazing to work with. She thought of everything and made things go so smoothly. she is extremely professional and really takes her clients requests and wishes to heart. I would highly recommend her to any couple looking for help...
to plan their special day.
We started planning only 4 months before our wedding date. I was living out of town at the time- planning a move, starting a new job- all within that time. I knew I needed a wedding planner. I interviewed quite a few people who were highly reco...
mmended- Jennifer was the only one that made me feel confident that we could pull this off and make our wedding special.
I hired Jennifer for her full services. She helped us at every step- picking and meeting with vendors, helping us organize, and most of all being there for all of us during this emotional and wonderful time. I was out of town for the first 2 months of planning- she was available on email, phone, and in person whenever I needed. She made great suggestions to save time- like using a local vendor that would print guest addresses on our invitations. She even helped me find a local seamstress to get my dress altered 2 weeks before the wedding!
I appreciate Jennifer's professionalism. Whenever there were any problems, she stepped in and solved them. She helped us plan and execute a wedding that melded our Indian and Serbian traditions.
On the day of the wedding, she was at our side. Everything went smoothly and she worked well with all our vendors. She anticipated what my family and guests and needed. My parents were so grateful at how she took so much care in what she does.
I think that Jennifer is the perfect choice for any couple that - whether it is services for the day or having your hand held throughout the process. My husband and I are so grateful for making our wedding such a fun, wonderful, and memorable day.
Heart 2 Heart was absolutely great all the way from early planning through to the big day. When my we got engaged, we were living overseas and had to rely on Heart 2 Heart to do a lot of the groundwork and local coordination early on. They he...
lped my Wife (and me as needed) every step of the way and didn’t miss a beat even though we were far away from Cleveland. There were many emails, phone calls, texts, meetings, that went above and beyond my expectations. Heart 2 Heart had so many great recommendations and suggestions for all the other vendors and services in the Cleveland area, we really would not have been able to do it on our own. On the day of the wedding, everything went exceptionally smooth for me and the Groomsmen. Jen H. and everyone involved with the Wedding was professional, energetic, accommodating and always went out of their way to make our lives as stress-free as possible!
Jennifer Hartman, of Heart 2 Heart Occasions, did excellent work as wedding planner for my daughter's wedding.
She handled things professionally and competently, was easy to reach and was prompt in returning calls.
She was consistently plea...
sant, personable and helpful.
I appreciated her calm, easy-going manner and how very well-organized she was in all areas of her responsibilities.
She managed all the details excellently and efficiently and made this important occasion for our family come off smoothly and beautifully.
The comment I continue to hear from our guests is that it was a "really enjoyable evening." I believe this was the case due in great part to Jennifer's excellent work.
I highly recommend her.
Jen from Heart 2 Heart Occasions was an awesome asset to our wedding planning process. She was very helpful answering any questions we had throughout the planning process and she was always just an email or phone call away. You know you're wo...
rking with someone special when you give her name to other vendors and they smile and say how wonderful she is. From months and months before all the way to the ride back to the hotel, she was there to help and handle anything that comes up.
I would highly recommend her services to anyone planning a wedding.
I selected the month of package from Heart 2 Heart for my October 2013 wedding, and I couldn't have been more pleased! Jennifer was so attentive and professional the entire day. I was able to enjoy my wedding without a worry in the world beca...
use I knew Jennifer was making sure it all went as planned. If you are looking for someone who is personable and detail-oriented to guide you through your big day, I would recommend Jennifer and Heart 2 Heart every time!
Jennifer was absolutely wonderful and a huge help in planning our wedding. From a groom's perspective, I was hoping that the wedding planner we hired would A) be organized and professional, and B) get along with my bride and work together to m...
ake her vision become reality. I will say that Jennifer did a wonderful job on both accounts.
Jennifer is very organized and professional and always kept us on track as we prepared for our wedding. Jennifer has a terrific network of vendors she recommends and all of them were fantastic. She and my wife "hit it off" the first time we met her and their relationship got stronger the more we worked with Jennifer.
I believe Jennifer is well worth the investment and she gets a high recommendation from me!
Jennifer was very attentive throughout the entire planning process. She made my wife feel very supported.
Jennifer was able to deliver within promised time line, which was very tight. She also effectively dealt with last-minute issues and w...
orked to address them.
I would highly recommend Jennifer for your wedding planning needs.
Sasa M.
Jennifer was truly amazing!! She was such a big help while planning our wedding. There was no way we could have done if without her!!
We hired Jennifer to help us plan the wedding from start to finish. We met with Jennifer when Josh and I fi...
rst got engaged and started planning right away. We told her what our visions were for our wedding and Jennifer came back with ideas and vendors she thought would be able to pull it off.
Jennifer was professional and very organized throughout the entire process. She contacted all our vendors and created a timeline for the day of the wedding which she distributed to each of the vendors. I was confident that our wedding day would go off without a hitch because we had Jennifer!!
She was absolutely amazing and I would highly recommend hiring Jennifer to help make your dream wedding become a reality!!! Thank you Jennifer!!
My husband and I found Heart to Heart Occasions after our previous planner decided to dissolve her business. When we first met Jennifer, we were a little nervous because of our previous experience, but her friendly and positive personality imme...
diately made us feel comfortable and helped us get our wedding planning back on track.
Jennifer was very accommodating and willing to meet us close to where we live. She was also responsive to emails and checked in on us frequently, which made us feel like we were her only client. What I appreciated most was that she met with us in person several times before the wedding. I feel like that helped her to really understand our vision and expectations for the day-of.
I can’t express how thankful we were to have Jennifer there handling everything the day of the wedding. She meets well and quickly established a rapport with our other vendors. Having here there to coordinate all of our vendors and take care of anything that popped up allowed us to have a stress-free wedding day. The day before our wedding, she was instrumental in making sure our reception venue was set up just as we pictured and that everything ran smoothly at our rehearsal. The schedule that she put together for us was also extremely beneficial to organizing the flow of the day.
My husband and I both agree; we wish we would have been working with Heart to Heart Occasions from the start. Jennifer helped to make our wedding day perfect in every way. I would definitely recommend this planner – Jennifer is excellent!
I hired Jennifer as my Day of Planner. I wanted to enjoy my wedding and not worry about anything. She made that happen. She was my go to person whenever I had a question. She gave me lists of vendors when I asked for suggestions. But most ...
importantly when I didn't know something she advised me. She confirmed all my vendors a week before the wedding and made sure everything went smoothly. She made sure no one had to worry about everything. I planned so long and hard I wanted to be a guest at my wedding and not worry who was taking the presents to the hotel or if a name card was missing who would take care of it. I wanted my bridesmaids and mom to enjoy so Jennifer was the best decision I made. Out of everything I paid for at the wedding this was the best money I spent. It was a perfect day because of her.
I had a an incredible experience with Jennifer Hartman and Heart 2 Heart Occasions this past March. Jennifer was creative, insightful and brought wisdom and experience to the table. I was highly impressed by both her professionalism as well a...
s the personal touches she brought to the day.
Hands down! Jennifer Hartman is the girl you want planning your day!
Jennifer’s attention to detail and personality are the perfect combination for a wedding coordinator. She was able to take our ideas and bring them to life! Guests at our wedding commented on how beautifully executed all my DIY projects were pr...
esented at our venue. She turned our wedding venue into a beautiful and fun space that captured our personalities and theme.
Jennifer was truly wonderful to work with and conquered the day-of logistics and overall schedule perfectly. The day flowed beautifully and wouldn’t have been possible without her. She executed everything seamlessly and left nothing for us to worry about.
Throughout the planning process Jennifer was extremely helpful, especially during our times when I was back in Ohio meeting at the venue (and through email). She shared her perspective and experience and helped shape what our wedding day would become.
Overall, I couldn’t have seen it coming together without Jennifer. She was a pleasure to work with and is beyond generous with her time and help. Jennifer comes highly recommended and you absolutely will not regret her as your choice.
Our wedding planner jennifer hartman did a great job during the entire process. She responded to all of questions and needs in a timely manner. our wedding day went off without any problems or delays. I will recommend her to anyone who needs ...
a wedding planner.
We truly enjoyed working with Jennifer Hartman. She is the consummate professional and we could count on her 100%. It was especially wonderful working with her during the last two weeks of the wedding and on the wedding day. Because she was ...
so organized and attentive, I could relax completely and simply enjoy the wedding. We were confident that we were in good hands. One thing that would have been helpful for us was to be introduced to vendors on the westside rather than the eastside from the start of the planning process. We spent a lot of unnecessary travel time interviewing vendors. Jennifer was responsive to our needs and ensured that we were on track with all of our "to-do's" during the planning process. Her advice when buying the wedding dress was very valuable. I would highly recommend her to any couple planning their wedding.
My husband and I were very busy with work so we hired Jennifer Hartman to help us tie all of our planning one month before the wedding. Jennifer was very helpful and professional. We met about 3 times prior to the wedding and explained to her w...
hat we needed assistance with the last month. She assisted us with many phone calls and helped us to coordinate the details of our rehearsal dinner, which ended up working out very well!
Jennifer was also a big help the day of our wedding. She helped our wedding party to stay organized at the ceremony and she coordinated with all of our vendors at the reception ! She has a few package options to choose from. If you have done most of the planning yourself and would like help the last month, I would recommend the month of service which includes the day of service. Having Jennifer available really reduced my stress level as a bride!
I am so happy to have had Jennifer as wedding coordinator for my big day! I hired her 2 months prior to my wedding to help alleviate some of my stress and I am so glad I did. She is extremely organized and helped me beyond what I could have i...
magined. The day of the wedding she basically ran the show and managed to keep all my vendors and my bridal party on task. My wedding day was perfect and I have Jennifer to thank! Her services were invaluable and I only wish I had hired her sooner!
Jennifer was a top notch wedding planner. Though she was hired into the wedding process after a lot of decisions were made, she gave us so much input and guidance, that we couldn't have done it without her. She had attention to detail, extremel...
y organized and kept us on task in a nice way. Always very professional in dealing with vendors and just so easy to deal with. Even when there were a few glitches (not her fault) she kept her cool and dealt with them and kept me from falling apart! Only regret is that we didn't have her earlier in the wedding planning and would make that recommendation to future brides. Can't speak highly enough of her!
Contact Info for Heart 2 Heart Occasions
Serving Northeast Ohio
Meet the Team
Jennifer Hartman
Owner
I am so honored to share with you the most important day of your life. With a background in television production and extensive experience in coordinating weddings, galas, showers, and parties of the like, I know I can create the perfect wedding for you. My vendor relationships and years of experience will allow me to guide you through the planning process. I am focused, organized and find a love for details. We offer couples a chance to wow their guests. Now that you know me… give me a call, send me an email, or shoot me a text. Lets talk about your vision and how we can make it a reality!
Wedding Planners