I had a fantastic experience with Hello Lovely for my wedding on August 29. They were more affordable than other beauty vendors I researched, without sacrificing quality or customer service. Ashley talked with me on the phone about services and pricing -- I SO appreciated that bridal hair and makeup was priced the same as bridesmaids, and not twice as expensive, like it was at other salons. I ended up purchasing 10 services: Hair for myself, 2 moms and 4 bridesmaids, and makeup for myself and 2 moms. Hello Lovely sent two stylists who traveled to my venue free of charge.
I opted to go for a hair/makeup trial and was assigned Erin as my main artist -- she was warm, friendly, and took diligent notes on what I did/didn’t like about my style, which she referenced on wedding day. She was also incredibly helpful -- the eyelash glue she used at my trial irritated one of my eyes, so I let her know and she swapped it out for latex-free glue on wedding day and I had zero issues. I’d definitely recommend the trial -- it’s worth the extra cost!
On wedding day, Erin and our second stylist, Tamara, showed up a few minutes late due to rainy weather but got right to work, and I had complete faith they’d be done on schedule without sacrificing quality. Since my wedding was during the COVID pandemic, they also wore masks the entire time they provided services. I was extremely impressed by the quality of service -- my bridesmaids and moms looked stunning, and I felt like a queen!
One small area of improvement is that it would have been nice to proactively hear from Hello Lovely as the pandemic progressed regarding their cancellation/rescheduling policies, any updated safety precautions/procedures they were taking, etc. -- but since we didn’t postpone our wedding, this was a nonissue for us.
Overall, the whole Hello Lovely team was super easy and fun to work with. I would definitely recommend!