It saddens me to have to give such an awful review. I’ll start with the positives, the consultants are great, listen to what you want to try on and try to stick to your budgets. If... you are going there to buy a dress I would say go ahead they will help you get the style you want, however DO NOT get it altered there!!!! Maggie was rude, unprofessional, and clearly does not know a thing about altering bridal gowns! I came in two months before my wedding for my first fitting (their suggestion) Everything went smoothly, the only things needed altered were the straps were too big and the bust and waist needed taken in, and to get cups sewn in. Maggie asked how is a week before your wedding good for the next fitting, I can make this fit perfectly by then. I questioned it being so close in time to my wedding and she said that was when she could fit me in and the dress should have no problem fitting since there wasn’t much altering needed done. I come back a week before, the straps are so tight that I could not fit them over my arms to get to my shoulder. Maggie told me this is how they are supposed to be, they are spaghetti straps not cap sleeves. The bust looked like it was a size F and I’m a C, the cups were not sewn in, and the waist is still too big. She told me that she would take in the bust and the waist but that the straps were perfect and that she couldn’t do anything more with them because my shoulders were lopsided. So she scheduled me for Thursday to come back two days before my wedding.... I thought about this all weekend and really hated the straps so I call on Monday and tell them I’m not comfortable with the straps. They fit me in Monday evening. When I try it on the straps fit perfectly, the waist fits perfectly! I was relieved, however the bust was still way too big! You could get a clear view down my shirt. She rolled her eyes at me was really mad that I had asked for the straps to be fixed and told me that she’s not a miracle worker and it’s not her fault I ordered a dress too sizes too big. I pointed out that the consultants measured me and recommended the size. Then she insisted that I lost a ton of weight then and this is my fault. Sadly, I had gained 15 lbs before the wedding so this was untrue. She rolled her eyes and asked if I could come back Wednesday. I told her I couldn’t that we had a meeting with another vendor that day. Then she scoffed and said great now your going to make me come in on my day off on Thursday! I guess I’ll do it just for you since you’re so special. We already had an appointment scheduled for Thursday previously so that was kind of annoying. Then she asked if she could get it done by the next day if I would pick it up, I said yes that would be perfect. So I get a call Tuesday saying it’s ready. I cancel my plans for that day and rush in after getting off work before they closed. I tried it on and the straps were back to where they were before she fixed them, there was a huge rumple in the front, my breasts were lopsided. The consultant asked me if everything was ok with the dress. By this time I was so frustrated and speechless I just wanted to get out of there and never talk to Maggie again. I told them it looked good and took it home, called my aunt who fixed all of the issues in thirty minutes just by making the straps longer, (she is not a seamstress). The longer straps allowed me to pull down the dress in front getting rid of the rumple and letting me straighten out the front.