Here Comes the Bride

This was the experience I imagined!

Jeanie was amazing and so helpful! The store is beautiful and they have a large dress selection ranging in all prices. Although they take more than one appt at a time, you are set up with a private room large enough to have a few friends and family tag along. Jeanie was beyond... Read More helpful at listening to my ideas and finding the perfect gowns. She was great at making suggestions regarding veils, shoes, colors, etc. A true professional. I found my perfect gown and Here Comes The Bride and am excited to have such a great team of ladies to work with making it just right for my wedding day.

Wedding Dress Shop

I recently bought my wedding dress from HCTB. The staff is professional, helpful, and accommodating. I don't have a single glitch to report. My dress was stunning! I highly recommend HCTB.

You will say "Yes" to one of their dresses

Awesome selection. Super cute and nice boutique. Comfortable to bring all your girls/family with to try on. Very nice staff. Nice price range.

First dress try on: was impressed with look and quality apparent in the store. Very nice! I chose this store because they carried a variety of dresses I was interested in. Would recommend to look up the brand and style u want prior to any dress appt. The consulatant was nice and... Read More helpful, they accomadated my big bridal party and even allowed me to bring champagne! I ended up choosing a dress that I loved! Here's where I gave a lower rating: I go to put the deposit down on the dress, and before the Rep explained the contract or even presented it and all the small print, she charged my card. THEN PROCEEDED TO EXPLAIN THE CANCELLATION POLICY ETC. Ok fine. So months go by, I then return to purchase the sleeves. They assured me they would be here by my first alteration appt. I had to call over and over again to follow up as they would always assure me they would be the ones to call me. Didn't like that. I finally get to my first alteration appt. Back when I ordered my sleeves they assured me I wouldn't have to pay any extra alteration prices to add them to the dress. Just pay for the sleeves. I was ok paying the high price of $499 for "all" alterations. I get to the appt and MAGGIE was the worst customer service representive ever! I ask about how ANOTHER CONTRACT IS BEING PRESENTED ON ALTERATIONS saying they are charging extra for this and that.. I could t believe it. When I was assured earlier I would be paying one and only price. All she kept saying was" it's on the contract, it's clearly on the contract." So.. thier customer service is to direct an already stressed out bride to read a contract??? And can't give me the decency to talk to me face to face! Well my sleeves came the week BEFORE the wedding. Where my mind changed to give this store more than a 1 star( only for the dress ) three staff members changed my mind around! JENN WAS THE best! Was calling me the week of reassuring me and being so patient with me. SHE TURNED ME AROUND! I left there a happy bride! Delphine was always nice and the seamtress Martha IS SIMPLY The BEST! Ask for her if you get the alt done there! Here comes the Bride: GET RID OF Maggie or teach her some manners and smile! She could have ruined my whole dress experience, but other than that, thank you for the beautiful boutique and lovely dress!

When I first went in to try on dresses they were so helpful and nice. They really listened to me when I told them my likes and dislikes. However, after I bought the dress things went downhill fast. I ordered my dress in a different color that they showed me but my dress didn't... Read More come in that way. Apparently, the designer doesn't even make the color that the girl had showed me. Then I ordered a belt and was so happy to see it. But of course it's the wrong color and the beading is completely different. I have called them seleveral times and I'm still waiting for a call back. This store and staff were great to try on the dress and make the sale but once you purchase the dress it turns into a mess. They simply do not care and say I am in the wrong. So, do not waste your time here.

I was overly impressed with this bridal shop. They make the entire process so glamorous. The shop is beautiful and their changing rooms are decorated so cute for friends and family to come in and watch you pick out your dream dress. The environment really is pretty and gets you... Read More into the wedding groove. The staff was great and my dress was my dream dress. I would highly recommend their flat rate alterations. She altered my dress Exactly how I wanted and I felt so beautiful!

I absolutely adore my wedding dress from Here Comes the Bride!!! I got so, so many compliments on my dress at my wedding. Maggie spent two appointments helping me choose the perfect dress. She made so many great suggestions and was available through all of my fittings. The dress... Read More fit perfectly, thanks to three fittings with Martha. She made tons of alterations and listened to everything I asked for. She even made me a custom garter! The staff at HCTB also vacuu-packed my dress so I could carry it on the plane to my wedding in New York. It arrived in perfect condition! I am so, so happy with my dress-buying experience!

I'm so thankful to my friend who recommended Here Comes the Bride when looking for my wedding dress. It is a smaller boutique but with a wide range of styles broken out by price - which I appreciated as a bride on a budget :) I made an appointment and was greeted by my own... Read More service attendant and a room for just me and girls. I wasn't exactly sure what I wanted so having our own space made the experience much more enjoyable than being in a big room with strangers watching you make such an important decision (sorry David's Bridal). I told the attendant what I like, what I don't like, and my budget that I absolutely 100% did not want to exceed. Turns out, the first dress I tried on was the one! I felt like she really listened to what I wanted and followed through. Once the dress was ordered, I was notified when the dress was delivered, when my alterations appointments were coming up, and when my dress was ready for final pick-up. The staff was enjoyable, professional and I highly recommend to anyone in the San Diego area getting married!

I had a great experience the day I bought my dress and it went downhill from there. I am getting married in December 2016 and I bought my dress in February 2016. My dress came in early - sometime between April - May and the dress had some issues which were to the fault of the... Read More designer. I reached out to my sales rep at HCTB, Maggie, and her response was "the dresses are identical on the hanger". I sent her a picture of the vast differences of the two dresses while I was wearing them and she said she would ask her manager what to do. A few weeks later, after not hearing anything, I followed up and was told I would have to meet with her manager. I finally had an appointment with the manager, Rebecca, on June 4. I came in, Rebecca never came in to meet me, and I was helped by another sales rep. The sales rep that day said they would send my dress back and get it repaired or replaced. On 8/1 - I reached out to Maggie asking on status of the shipment of the replacement dress and she said it was shipping the first week of September. On 9/8/16 and 9/12/16 - I sent follow up emails to Maggie with no response. On 9/13 I called Maggie who coincidentally just got off the phone with the designer and said my dress was now shipping on 9/20. On 9/20 I reached out to the designer directly to confirm shipment because Maggie stated she didn't have access to that information, but she adamantly confirmed that my dress was sent back to them to be fixed. She also stated she didn't actually speak with the designer as she conveyed the week before. Her manager did, so she didn't know exactly what was said. The designer stated they have been contacting HCTB since June, requesting my original, damaged dress be sent back to them so they can fix it or send a replacement and they had not received a response from HCTB and had not received my original dress. I finally received a call from the manager at HCTB who stated they never actually sent my dress back, but just ordered a new dress, so the designer didn't know the new order was affiliated with my previous order. My dress finally came in and I went to pick it up yesterday on 9/28. I was required to make an appointment. I showed up for my scheduled appointment time and I came in and Maggie acted like she had no idea who I was or why I was there. She did not apologize for her poor communication nor for providing me with inaccurate information, making the whole experience much worse than it could have been. Her initial response to my concerns with my dress was off-putting, her lack of follow up or concern was off-putting, and her acting like she didn't know who I was when I came in to finally pick up my dress was off-putting. It was unprofessional and discourteous for the manager, Rebeca, to require me to have had an appointment with her to figure out "what do to with my dress" and then not having the decency to meet with me when I came in. I did not feel comfortable continuing business with HCTB for alterations. I wanted to share my experience to help other brides decide if this is the right store for them. I would not recommend this store to another bride. I have not heard from HCTB - which is another demonstration of their pure lack of concern for their customers and their lack of professionalism. Once you buy the dress, good luck getting any decent customer service. My tailor said the dress was two sizes too small and the sales rep should have known to order bigger for this style.

I absolutely loved my wedding dress shopping experience at Here Comes the Bride! Maggie was absolutely AMAZING!!!! I had an idea of what I thought I wanted going in, but left purchasing almost the opposite type of style (which looked a million times better on me), thanks to... Read More Maggie's knowledge and experience. Maggie is super professional- I wasn't sure where to start so she had me try on one dress in each silhouette to get an idea of what looked best with my figure. Then she brought in samples of the type of dress I had originally wanted along with a dress that she picked for me. I was hesitant to even try it, thinking it wouldn't be flattering on my figure- but I instantly fell in love with it. It was perfect and I looked flawless. What I loved most about Maggie is that she wasn't pushy at all. Other bridal shops were very pushy to the point where I wanted to walk out, but Maggie never pushed- her talent and skills did all the work! I am so truly lucky I listened to Maggie and tried that dress on. I felt amazing on my wedding day and have Maggie to thank for it!

BEST PLACE EVER!!!! Maggie is the best to work with, she literally knew exactly what I had wanted. They really go above and beyond for their brides. I had made a final sale purchase and -- of course after the purchase had second thoughts on the dress. 4 months after my purchase... Read More and AFTER it being FINAL sale they allowed me to look for other gowns and use the amount for store credit. This has seriously helped to make me the happiest bride alive, I now have my dream dress and couldn't be happier. WOW seriously speechless, if you wanted to be treated like a princess with spectacular service, this is the place for you! GREAT JOB to the whole 'Here Comes the Bride' team, so impressed.

Terrible!

I do NOT recommend this store to anyone. They sold me a sample dress that was very large and assured me they would be able to alter it to fit. It never fit at all, despite going 5 separate times. I purchased a "backup" dress from David's Bridal two weeks before my wedding and I... Read More am very lucky I did, because I wound up needing to wear that dress. They are also very hard to get in touch with once you purchase your dress and are very inflexible in their fitting schedules. I had to miss work for each of those five fittings.

So Helpful and Sweet

I would and have been recommending Here Comes The Bride to any bride that is looking for the perfect dress. The staff here is just fantastic and make you feel very comfortable. Finding the perfect dress can be very stressful and the staff seems to take that all away. Visiting... Read More Here Comes The Bride was the first dress venue I had went to so I was a little over whelmed with all of the options. The dresses are put in order from the least expensive to the most expensive, so you are sure not to try on a dress out of your price range. Once you take the initial dresses into the room to get an idea of what you like and what looks good on you they seems to know what you will love and go pick out dresses they think you will like and look good in based on the feedback you have given so far. Not only are they amazing with helping you try on dresses and find what works for you, but the woman who does the alterations is fantastic as well. They have you come in three times before the wedding to make sure the dress fits you perfectly and any alterations you need are done perfectly. I cannot say enough positive things about Here Comes the Bride, I did not need to go to any other place to look, I chose the best one first!

Here Comes the Bride

They had a huge selection of lace dresses. The prices started around $1,000. Martha was my seamstress, and she was AMAZING!! My dress was $1500 and the alterations cost a flat fee of $500 for everything!

Here Comes Your Wedding Gown

I personally had an amazing experience at Here Comes the Bride. I see that there are many mixed reviews about this bridal salon which actually disappoints me because I did love the entire team at Here Comes the Bride that I worked with so I'll just continue on. In all... Read More honesty I had no clue how to prepare myself for a bridal salon visit so I googled information in preparation to the visit just so I didn't look completely clueless...I made my appointment, figured my budget, and style/fabric. The rest I left for consultation help with Kayla. I really appreciate the fact that they arrange their dresses according to price. It keeps you in your budget but on the other hand I've got to admit that their selection of dresses below $1K is a bit lacking so if you're really on a budget you can still look but maybe you can search for more options online or find sample sales. I loved the whole dress fitting experience. Kayla helped me choose several dresses and in different styles. She helped me get into all the dresses showed me ways to alter the style etc...etc...It made the entire experience so memorable. The rooms are big enough to fit a few of your bridesmaids and such with little snacks included. I did find the one and although its so cliche I really knew inside that it was the one. Thank you I love you Kayla! Onto payment, you are asked to give a % of the payment when you order your gown initially and then the rest of the payment will be charged onto your credit card prior to the arrival of your gown. They do suggest to order your wedding gown 6 months prior to your wedding (for reasons as to the company needs to make your dress etc etc.....) and if you do need to rush order your gown of course with an additional charge. I needed alterations done to my dress and I did pay the $500 alteration fee at HCTB which is probably so excessive and I could have most likely found another seamstress but I figured I'm buying it there I'll get it altered there. Don't quote me on this but I think if you don't use the entire fee of 500 i don't know if you get credit back? Cynthia helped me with all of my questions, payments, and scheduling appointments. Marta was my seamstress and let me tell you that I love her so much. In all honestly, I was getting so irritated that I had to keep on coming back for fittings after they would say 1 more appointment.....but I asked for a lot of things to be changed on my dress. I wanted a sweetheart bust line, buttons on the back, a bustle, and for some reason the waist area kept on having this weird bunching she had to redo the entire corsette area but 4 or 5 dress fittings later...It seems so extreme...I cried when I put on my dress and it fit perfect. I said Marta you need to make me look 1. AMAZING and 2. SKINNY for my wedding day! Thank you to the entire team for the entire experience I am so grateful!!

Worst Salon Ever

This salon ruined my bridal gown experience, they were the only part of the entire wedding planning process I regretted. As soon as you pay them they start ignoring you, the customer service is horrible. I had a problem with every part of my gown experience, charging my... Read More card twice and over drafting my bank account, mistakes on the dress and size ordering, the date the dress came in, veil order, etc... they dropped the ball every time. When you asked to speak to the manager to fix said problems? Good luck she is NEVER available. BUYER BEWARE! They will cause you so much stress!

Thank you Here Comes the Bride

I LOVED my entire experience at Here comes the bride!!! The entire staff is friendly and pleasant and made my experience one I would never forget. Delfina and the rest of the girls know how stressed out a bride can be on her special day, they not only met my expectations but... Read More exceeded them. I really liked the layout of the store, how they have the dresses divided by price range so you don't break your heart reaching for the perfect dress only to find out it costs an arm and a leg. Mine was just right, a beautiful vintage lace, and their tailor can work some magic. Everything was ready when they said it would be, it was truly a great experience. I've already recommended my friends to come here when their special day comes, Thanks again girls (: my day couldn't of been special without you!

Wedding Dress

When I was wedding dress shopping, a few friends recommended this store to me, and even though I had almost convinced myself to get a different dress at another store, I decided to check it out. This store has great ambiance. It is decorated nicely and really makes the dress... Read More shopping experience fun! You get your own private room with a sofa, mirrors, and little platform so you can try on dresses privately with some friends or family. Danielle was helping me and she was great. She listened to my long list and wants and do no wants, and the first dress she brought my I loved instantly and bought! I also had my alterations done there and Martha was the lady who did them. She was great and works so hard - she works very long hours! She was so sweet as to stay late in order to accommodate my appointments (I was coming from LA so I could only do after hour appointments). She also came in on a Saturday for me which is not a day she works, so that was really sweet of her. I had to come in about 3 or 4 times, but it was because she wanted to be absolutely sure before she did the final stitching. In the end it was perfect and I loved my dress!

Perfect Dress!

I purchased my wedding dress from Here Comes the Bride, and couldn't be happier with the service and professionalism of every employee. I was not sure based on the reviews what type of experience I would have, but I definitely am glad I took a chance. Not only do they have a... Read More beautiful store and amazing selection of designers (within various budgets), but they were extremely helpful when I decided to get my accessories elsewhere. I had no problem with the sample sizes they offered (I am NOT a petite/size 2 or 4) and my dress came in 2 weeks earlier than I was told! They even offer to vacuum pack your dress if you are traveling with it so you can take it in you carry-on! Overall, my experience is what every girl dreams of when shopping for a wedding dress and I am so happy I found my unique and perfect dress here!

Super friendly staff, very efficient shop without gimmicks

From start to finish, my entire experience at HCTB was nothing short of great. I first visited on New Years Eve after having visited other wedding dress locations in Central California the week prior. I had found a dress at one of those other shops that I fell in love with,... Read More though the logistics of ordering it from somewhere so far from home made it difficult. Luckily, I had found the centrally-located HCTB while making phone calls to local wedding gown shops and talked to Rebecca. After she told me that I could take advantage of their free alterations promotion, I decided to go in. While I already knew that she could order what I wanted, Rebecca suggested I try on some of their dresses anyway since they could be purchased off the rack for half-off. I didn't find anything I loved quite as much, so I ordered the gorgeous Casablanca Bridal 2018 I had wanted. I put half down and waited until April, when my dress finally arrived! The free alterations promotion saved me $499, and I went in one try-on of the dress and three fittings. I then had it steamed for an extra $100 and picked it up a couple days before the wedding with my mom. The steaming seemed to leave a few creases in the dress, but it wasn't a big deal. The dress fit me absolutely gorgeous, and the great fitting is due to Martha's expertise. She was very warm and efficient, and she seemed to enjoy her line of work. Over the course of the last six months at HCTB (and I hope my spellings are correct), I've dealt with Rebecca, Martha, Jeanne, Karina, Lea, and one other gal (whom I regret not getting her name). Every single one of them was friendly, professional, and very helpful. I'd especially like to highlight Jeanne and Lea, who were especially wonderful. I am happy I ordered my dress thru HCTB and would certainly recommend them to anyone looking for their gown in the San Diego area.

Dream dress

This was the only bridal salon that had my dream dress, Justin Alexander 8465 in coffee/ivory. The staff were friendly but the store was difficult to get to, especially coming from Temecula. The woman who ordered the dress for us forgot to order additional fabric for my veil and... Read More sleeve caps even though we had talked about it before ordering the dress. She ordered the fabric after my dress came in but she didn't order enough fabric for both so we had to use a completely different fabric for the veil, and she still charged us the full price for the veil. It turned out fine but it's just disappointing that she dropped the ball. If they hadn't been the closet salon with my dream dress then I probably wouldn't have gone there.

Gorgeous Dresses

Everyone at Here comes the Bride was so helpful along the way. I had seen a dress on line I knew I wanted to try on. They tracked down the designer had it shipped in for me and it was Perfect! The dress arrival was delayed longer than i was originally told, But they rushed... Read More alterations and helped everuthing turn out Perfect with time to spare.

Great selection, service okay.

HCTB has the best selection, wide range of prices, tons of visiting designers, and a very good balance of styles. Your appointments for trying on will be great- good attention, despite getting clipped so hard I bled, but once you purchase their scheduling for fittings are very... Read More difficult, and their staff made multiple mistakes on my appointments.

Loved my dress!

HCTB was excellent. They have good selection and their dresses are arranged by price, so that was really helpful in keeping within budget. I had a rough start with my first consultant, but the manager, Rebecca, has done everything to make it better. The alterations to my dress... Read More were flawless and done very early. Bertha works wonders!

Wedding dress

I love my dress and I went to a few places and found it here right away. I did run into a few problems. I think they ordered too small of a dress, the sample fit me like a glove and they ordered the same size, only the sample was stretched out. The good thing is the seamstress... Read More was skilled, but I had to let it out as much as the dress would allow. Then my veil. I ordered it like 6 mo in advance and every fitting I asked if they had it. When it got to 10 days before my wedding I was getting pretty nervous and they finally told me they have been having some problems with the designer and it probably wouldn't be in in time. I was so upset. I ended up at the shop 4 days before my wedding and took a sample veil for free. So I guess when I see that everything worked out in the end it is not so bad