Here Comes the Bride

fect dress for myself and what I felt was the perfect dresses for my girls it became a nightmare afterwards. My dress cam in mis-sized at the top which was the vendor's fault and the store was able to get corrected, but when we questioned requesting the next size up just in case we got shot down. Also, when my girls tried on their dresses initially it looked like an A-line design which was why it was selected. The owner never mentioned that it was a mermaid style dress, all we were told it was a new design for the season. all dresses needed to be altered and at least three should have been reordered in a bigger size but she refused saying all that needed to be done was swap the dresses between the girls. plus we somehow ended up with an extra dress. The day before the wedding we found out two of the dresses got the incorrect alterations, but instead of admitting the mistake and making the appropriate alterations she fixed the incorrect dresses and had them dropped off to my girls the day of the wedding with the alteration visible noticeable (wish I can post pictures) and looking like a three year old did them. Plus the one girl almost couldn't get her dress zipped (one of the dresses that should have been reorder)! I was also told she also charged them again for the alterations even though it was the fault of the salon. Overall it was a very stressfull experience I should not have gone through. The girls had to cut slits in their dresses after the ceremony in order to move around and dance. Plus the owner started out pleasant but once more issues popped up her attitude completely changed and she became overly defensive and unpleasant to work with. She would try to do anything not to admit there might have been a mistake made and to try to work with us to fix it in a way that worked for myself and my girls. Go to Rienzi Bridal Salon, I really wish I did because Here comes the Bride is no longer the place I remember it to be when I got a bridesmaid gown for a cousin's wedding and my prom dress.

oints and my alterations came out great ($500). Wore a dress that the wedding coordinator selected!

eet, and made sure we were happy with our selection, as well as helped with any questions or needs we had. She was able to provide me with the dress i wanted, as well as others to try on in my size. For a plus side girl, this is difficult to find in your standard wedding boutique. There was a little hand up with receiving the dress in the mail as she was delayed in getting a bridal bag. Aside from that, the dress was amazing, and exactly what I asked for.

. We ordered the dress through them. Unfortunately, while we were waiting for the dress to come in, they refused service to a lesbian couple and were in the news. I thought that they were extremely helpful to us and courteous but it upsets me that this is only because I am heterosexual.

with each dress. I am so glad I purchased my dress from their shop.

de. The shop had tons of bad reviews and a I was very apprehensive. But I was set on having that dress, and no other shop that I called could have it brought in. So I made an appointment at Here Comes the bride and the woman there ( I assume the owner) was very nice to my whole party. She helped me pick out some dresses that were similar to the one I saw, since she didnt have that particular one in the store that day. After deciding I still wanted to see the gown I found online, she agreed to have a sample pulled in for me. She call Eden right then, told me that they had my size in stock and that they would send it over for me to try on. Now, there was a $50 deposit required to have the dress pulled in. That $50 was not returnable, but could be put towards my gown if I purchased one there. If I did not purchase a gown I could use it towards and veil or any other of the accesories. Then a funny thing happened while we were waiting to be checked out. A woman and her daughter had come in to pick up some dresses that had abeen altered. They got into an altercation with the owner and even started yelling at her. The owner seemed very passive aggressive and just kind of let them walk out. I was worried then, but gave her the benefit of the doubt. In a few weeks I recieved a call that the dress was there for me to try on and I made another appointment. I tried it on and loved it, and the same saleswoman reminded me that, "This is only a sample. You cannot buy this dress. We will order one to be made for you." That it exactly what she told me. So I put a deposit down on the dress. I was told I could expect it in about 4 months (February). So about two weeks into February I called the shop wondering why I hadn't heard anything yet. Not alarmed at all....just curious. The same saleswoman that I had been working with seemed totally baffled when I spoke to her on the phone. She said "What do you mean? Your dress is here. It has been here. You had it on." She then proceeded to say, "Your balance is due, but I didn't want to press you for the money." I have no idea what she meant by that because I was told that my balance would be due when my dress came in. According to her we never ordered a dress. I was infuriated and upset. I called my mother crying. I really at this point though this lady was nuts and I was praying that she had my dress. I made an appointment to go in and pick up the dress with my mother and cousin. We basically had to remind the lady who I was. She always seemed so confused. My dress was thankfully in the back of the shop, in a bag, with my name on it. It was the same exact dress I had tried on which turned out not to be a sample dress at all. We inspected it for any errors, payed the balance, and high tailed it out of there. I found a seamstress elsewhere. I was too worried about how unstable and confused this lady was. Bottom line, there are some nice dresses in the shop and this woman is seemingly very nice and friendly. But she's just gonzo. I don't know what is going on upstairs but she is very very confused. It's hard to communicate with her. So I would recommend staying away since buying a wedding gown should be a stress free process.

When i said that dress doesn' t look right she said that it wasn't looking beautiful on me because i have pimples on my skin and my hair didn' t look good. I was shocked. I had to do the dispute charge because she wouldn't give me the store credit and ordered the same dress from the different salon. The dress was made perfect and looked exectly like at the picture.

portunity offender. Basically...you can probably do better for service.

o see if they had any other designers that I had not seen in the past. As I tried to look at them, the owner came to me and asked me what I was doing since "this is not a research facility." She told me that I have to make an appointment and I told her that I was just looking at all of the stores to see if her brands had my color. When she kept staring at me, I finally said that maybe I should leave and she said "yes you should." I told several of my friends about this and they all said they had similar encounters with her and several had been kicked out of her store as well. I have no idea how they stay in business!!! I think she forgets that this is supposed to be the happiest time in my life and not to yell at me like I was stealing something. I don't wish anyone to lose their job, but I am sad that she is able to run a business like this.

t here. Everything worked out and my daughter was very happy and the most beautiful bride ever.

se they have so many beautiful gowns to choose from.

xed by letting the dress out by another seamstress. This also happened for the groom's suit but she took care of this with no problem. Overall we got what we wanted and everyone looked nice, but prepare yourself for the owner who can make rude comments and ALWAYS seems easily distracted and overwhelmed.

ady tailor and, as in my case, you may get stuck without a dress fitting/altering. I would hope no one else has to go through the nightmares I did with this store.

ld do it all over again, I'd pay hundreds more for a better service experience.

t times the ladies who worked there could be snotty, and the appearance of the building was not particularly nice nor was there a lot of room to move around or have the bridesmaids try dresses on.

job done correctly.

arrived' They got stains on the bridesmaids dresses with their steamer and tried to deny it. We knew it was their machine because everytime they would take one of their dresses to the back to try to fix it, it would come out with more stains in different places. Luckily my dress was ok.