Our wedding at Heritage Hall at the Lost Creek Reserve on October 4th was truly an absolute dream. The venue is beautiful, and the fall scenery made it even more stunning.
From th...e very beginning, communication was excellent. We worked with Teri, who was incredibly helpful and responsive throughout the booking process. When we were originally quoted one price and then the rates were raised before we officially booked, Teri honored the original price we were given, which we greatly appreciated and thought was very generous.
The property itself was very clean, well maintained, and thoughtfully put together. Overall, everything went smoothly and we had a wonderful experience.
The only issues we encountered were fairly minor. One of the rooms we were shown the night before our wedding (which contained extra items we were told we could use) ended up being locked on the wedding day, and we did not have access to it. This seemed like an honest mix-up.
Additionally, we understand that the venue is located within a public park, but during our ceremony and while we were taking wedding photos, a large school group arrived to take prom photos and attempted to use our ceremony space while our wedding was actively happening . Multiple people had to ask them to leave while our wedding was actively taking place, and again during photos afterward. While we understand the public nature of the park, it would have been nice if certain areas could have been blocked off during scheduled events like weddings considering that couples have to pay for the ceremony site and reception hall.
Aside from those small issues, everything was wonderful and we truly loved our experience. We would absolutely recommend Heritage Hall to anyone looking for a beautiful, affordable wedding venue, especially during the fall!