Heritage Hotel, Golf, Spa & Conference Center

thrilled at having the hotel right onsite, and people loved the hotel bar for the afterparty. Pricing for everything was very fair and flexible.

ervice, atmosphere, amenities and price. Great vibes and an incredible time. Thank you Heritage Hotel.

o hard to coordinate everything and to make sure that the whole reception went smoothly. I was most impressed with how the staff decorated the reception hall. We had a lot of freshly cut greens that we brought to the hotel in plastic bags; the staff arranged the greens beautifully on each table, as if they were professional florists!

emely simple and even helped me in some design aspects. The food was amazing and preferred vendors are also great as well. We had the reception in the Timbers Room and had SO many compliments. Everyone enjoyed their stay at the hotel and getting ready in the Executive Suite was perfect. We fit roughly 15 people in it getting ready. The day of coordinator, Jennifer, was quick to accommodate myself and my husband as well. Whenever we were without a drink, she brought one over to us. At the end of the night, I didn't have to lift a finger and everything was brought to the executive suite where my husband and I stayed for the night. It was a truly magical night and went off without a hitch thanks to Jennifer and Chris. We are thrilled with our experience and I would choose this venue time and time again for my wedding. Thank you all for your help! Can't thank you for making my wedding day perfect!

ny to the end of the night. The food was outstanding. My husband actually said "I feel like I made this at home" (in a good way) about the eggplant napoleon and our filet mignons were cooked perfectly. When the reception was over, a nice girl already had all of my stuff on a cart for me to bring up to my room (which we LOVED that you also stay right there). They definitely cover every detail and were open to all of our different ideas. We were able to put lit sparklers on the top of our cake! We stayed a couple of nights after the wedding which I highly suggest. It is so very relaxing and cozy there. Heated pools, sauna, steam room and fireplaces going in the winter. The Tavern had great food and drinks with pool tables and couches by the fire. In the summertime, there is an outside pool and a golf course. I hope to be a guest to a wedding there sometime soon!

courteous staff, and the awesome suite! We would highly recommend The Heritage for a great reception venue!

have chosen a better place to host our reception, the food and service was amazing. And our wedding day was absolutely perfect! Thank you so much for exceeding our expectations!

th in 30 minutes, vendors were able to come and help out in a reasonable time to make our day amazing. Would highly recommend meeting with these amazing ladies to tour and to easy wedding planning jitters. The day of our wedding was 100% FLAWLESS, everything was on time and PERFECT!

ould not have asked for a more hospitable place for our special day!

tice- it has been recently renovated, and the stone garden was lush and colorful for our ceremony. The Timbers room is stunning: huge stone fireplace, wood beams that feel like a barn, and full-length windows that look out over the patio. The staff was able to accommodate serving the dinner family style (highly recommended) and everything ran smoothly. The best part was hanging out in the pub afterwards and knowing that our guests could go right upstairs to their rooms. Highly recommended and a great value!

oachable and professional. All our little details they made very easy. Chris and Ryan were with us The Whole night of the wedding and it went flawless. They were there right when you needed them but not intrusive. Could not have imagined a better night! Thank you so much!

he wedding easy! Turning in our final counts and food selections was simple and they even made sure we had high chairs at the proper tables ahead of time. The day of the wedding, the tables were set exactly the way I had hoped and decorations distributed as we discussed on drop off day. They even helped include a last min wedding gift (a giant wood carved anchor) into our sweetheart table decorations! We had SO MANY guests compliment the amazing food and both mine and my husband's filet were so delicious and exactly the way we had requested they be cooked. We also had a yummy breakfast the next morning, and the food again was on point. We also checked out both pools the morning after the wedding and they were clean and exactly what we had hoped for! We cannot say enough wonderful things about hosting our wedding reception at Heritage Hotel and their attentive, kind event staff! 5 stars to this special crew! The only fault of the evening was working with the front desk staff as they were not good about handing out our welcome bags, even giving out ones for another party/wedding to some of our guests. We also had 7 left over after the wedding (should have only had 2) and unfortunately individuals who came in Friday missed our welcome reception as they did not get their bags. (I confirmed the day previously- in person- the number of bags and that everyone was listed on our room block). My sister and brother both also went back to the front desk to request their goodie bags cause they had helped make them, but didn't get one. At that same time, the front desk staff member was not very polite. Additionally, upon my husband and I arriving for the reception, we quickly wanted to check in to our room and refresh before going to the cocktail hour. We missed most of the cocktail hour as the front desk staff did not advise us the wedding suite was on a totally separate side of the hotel and required a separate elevator. We walked around the main part of the hotel rooms for 27 min, and called the front desk and were put on hold, before a wonderful cleaning lady came to our aid and brought us to the correct elevator. I didn't think we would have needed to ask, but make sure you do ask directions if you have access to the suite. However, the suite was amazing, bed was uber comfortable and the remainder of the staff was very helpful and accommodating. Just wish I had gotten to enjoy some of the yummy cocktail snacks that everyone raved about!

ion just from one look at their website. Jennifer was very responsive and helpful with all of the planning along the way. The venue was perfect, and Chris kept everything running smoothly the day of our wedding. Our guests commented on how great their meals were and most of them stayed the night and thought their rooms were excellent as well. If you are looking for a rustic venue, you won't regret choosing the Heritage!

wn guests, and the wedding coordinators were SO helpful. Chris was assigned to our wedding, and she was absolutely incredible - we were definitely a little more high maintenance than most couples, but she just ran with it and made it all work so perfectly. They made everything that we wanted happen. All of our guests loved the rooms, loved the food, drinks, and space. Again, I can go on and on, but really just go ahead and book your wedding here because you won't find anything better!

r wedding day! Jennifer was very helpful in the planning process, and Chris was great help on the day of the wedding in keeping things running on time! The heritage is a beautiful and accommodating venue and was the perfect rustic location for our big day!

d have done it without her!!

of the process easy!

my bridal bag and asked my fiance if we could look at one more place. He was a little hesitant but I am so glad we did. The Heritage Hotel has the best staff Jennifer, Chris, and JP were amazing. The guest loved the flow of the wedding, the views of the garden and the FOOD was amazing! One of my guest loved the food so much they booked Thanksgiving dinner for their family! The rooms are affordable and everything is so new. I received my fairy tale wedding. We even had our rehearsal dinner on site in a different room from the wedding and the food and staff were wonderful. The bar on site is a great after party place with pool tables and lots of seating. My photographer had so many places he could take pictures and truly love everyone of them! Thank You To the staff of the Heritage Hotel for making my wedding AMAZING!!

ommend staying here!

for their attention to detail and for making me and my husband feel like royalty. Hands down the best place for a wedding!

the wedding and they were very accommodating (Chris was the one present on my actual wedding night). In addition the prices were very reasonable and the wedding package we chose had great value for the money. While I was beyond happy with the set up of the room and the decor, I was a little disappointed with dinner. We had the sit down plated dinner and salad came out first, followed shortly by pasta, but then the entrees took almost an hour to come after that. Many of my guests said something to me about once the wedding was over which made me upset. Since dinner came out so late my guests didn't have as much time to dance... but I wasn't going to let it bother me. The rest of the night was great until the very end when I was saying goodbye to my guests. Chris came up to me and told me I had to clear out the entire room of all my centerpieces, flowers and decorations (and I had a lot) and bring everything up to my hotel room right then and there. As the bride I didn't think this was something I'd have to do on my wedding night. In my opinion the hotel should have at least had a closet they could throw everything in until the morning and staff that could have helped. It kind of put a damper on the rest of our night, but luckily our families helped us clean up. Even though a couple things didn't go as planned, my husband and I still enjoyed every second of our special day.

as available, upon booking Jennifer and Chris helped up begin to plan our event, they assured us the updates to the venue would be done for our wedding. The updates to the venue were incredible, the new carpet, the chairs and the room updates were perfect. We've had nothing but amazing compliments since our wedding. The communication between the Heritage and our Wedding party was completely efficient up until the wedding day. The wedding went off without a hitch, the whole day went perfectly. The food at the venue was fantastic, previously we had heard negative reviews but my wife and I are in completely disagreement with them. Finally, the updates made to the hotel rooms were modern and classy. The size and price was perfect for our guests staying overnight. We loved the idea of being able to just walk upstairs at the end of the night, rather than sit on a bus for 45 min. We'd highly recommend the heritage hotel for your next wedding or event.

ur wedding was July 4, 2015) and they made sure that the process of putting our special day together and every detail met (and I would say exceeded) our expectations. I was looking for the Country Elegance look I call it (rustic but elegant) and I got it. The room is amazing with the rustic beams and field stone fireplace. Everything you need is right here. Our vendors (new to The Heritage) worked so well at the venue you would never know. The food was amazing. We received so many comments on how lovely and great the wedding was. So rewarding to hear after months of making your own decorations, favors etc. to see how well The Heritage and our other vendors made our vision for our special day a reality. Thank you to The Heritage and especially to Jen and Chris. We look forward to a visit for your annual Valentine's Day dinner. Some of our friends that are spread out in a couple of other states even want to start a new tradition of all of us getting together for a mini friend retreat at The Heritage each year going forward. Looking forward to making new memories in the same place we had one of the best days of our lives : )

itely a few hiccups. It was definitely the wedding of my dreams. Everyone there was great to work with and if I had to plan another big event I would definitely call there first.

are looking for a more rustic barn feel, this is the place for you! The hotel had just gone under some renovations and it is breath taking! The garden got a much needed redo! Jen and Chris were beyond helpful and attentive through out the whole planning process and through the night! I could not have asked for a better wedding!

at dream came true. I instantly fell in love with the rustic, elegant feel and everything else followed. Brides, if you feel overwhelmed by this process, book the Heritage. They are so knowledgeable, they help you every step of the way, and it was just simply seamless. They also gave us great recommendations for vendors. We had TONS of out of town guests stay there (70+) and some from England! They couldn't stop commenting about how amazingly they were treated and how wonderful the service and hotel were. They also did our rehearsal dinner the night before by the pool which was awesome. And let me tell you, the guests loved the after party at the bar in the hotel and only having to get in the elevator to go to bed! Best wedding ever. Thank you Chris and Jennifer!

ery comfortable. The food is delicious and they are able to accommodate every allergy and dietary restriction. The wedding planner Jen is super. She works closely with the bride and handles every detail. Jen was a joy to work with , she truly made my life easier. It was a beautiful night . Thank you Heritage Hotel Staff for making our wedding such a wonderful event.

and great for the girls to get ready and for my husband and I on our wedding night. We used the largest room, 8 Mile Brook and it was perfect for our guests. Food was delish, cooked well, and service was great. We loved that this venue had experience and expertise with weddings without feeling like a "wedding factory." We would recommend the Heritage to anyone!

and I needed was covered. All the staff at the hotel were great from the pub staff, the front desk, the catering staff for the wedding and even brunch. Everyone was helpful and friendly. It really was a great experience. The food was great and the garden was beautiful for the ceremony. We booked our wedding with the Heritage through the director of catering, Jennifer Giuliano. Jennifer was amazing throughout the entire process. She answered any and all questions and made things happen during the year plus it took to plan our wedding. Jennifer was also very calming when the wedding nerves started to come. She was beyond helpful and comforting. I can not say enough to describe what a pleasure it was to work with Jennifer. I highly recommend the Heritage Hotel for your wedding!! Our guest all complimented the venue ( Eight Mile Brook and the Garden). Our wedding was perfect!! Thank you to all the Heritage Staff, especially Jennifer for making our special day so perfect!

ly felt like we were the only wedding that weekend. So a quick overview of what was important to us and why we chose the Heritage Hotel: 1)Location: we wanted a venue where we could have our ceremony, cocktail hour, photos and reception all in the same area and not be stuck with your standard ‘ballroom’ reception hall with crystal chandeliers etc… Heritage Hotel delivered big here! Not only is the outdoor ceremony space BEAUTIFUL but they also have solid backup plans in case of inclement weather which made me feel so much better since it was showering off and on all weekend. The reception area is gorgeous too! Definitely a little more rustic with exposed wood beams but with their little touches – votive candles and twinkle lights around the edge of the room, crisp classic white linens and covered chairs – it still had an upscale feel and huge windows to let in lots of natural light and the beautiful scenery. It was exactly the non-traditional and still classy look we wanted 2)Lodging: my family is on the west coast, his in on the east so we had a LOT of family traveling and it was important to us that we have somewhere for all of them to stay. The Heritage Hotel set up a room block for us no problem. The rooms were pretty standard (though they didn't have a mini bar which we thought was weird), what really sold us was all the amenities. Between the pool, tennis courts, golf course, walking paths, spa, fitness center and all the gathering places to hang out with friends (or hold Greek dancing lessons!) our guests had plenty of entertainment to choose from 3)Value: we search PA, NY, NJ and CT for wedding venues and we found the Heritage Hotel to be the most reasonable. What made it really easy was that pretty much everything we wanted – stations dinner, open bar and wedding cake were included in their package price. Plus the vendor they use for the wedding cake was TOP notch! Seriously, I've never heard that many compliments about wedding cake before 4)Staff: being from out of state I knew I was going to need a lot of help, planning, finding local vendors and such. From the moment we talked to the staff at the Heritage Hotel I felt at ease. Chris and Jennifer did an AMAZING job! Especially when it came to dealing with all the ‘requests’ from my mother in law – they were rock stars! 5)Food: wasn't that important to me and was a little awkward since they were changing chefs when we booked and they don't do tastings for station dinners. We ate at their pub and thought it was good but we were blown away by our wedding dinner, it was AWESOME! Tasty, fresh, perfectly seasoned, we got a lot of compliments on quality & quantity 6)Environmentally Friendly: we’re both pretty Eco-conscious so it was important to us that is we were spending this much money it be as ‘green’ as possible. Knowing that the hotel was working on getting green certified and that the chef sources as much local, seasonal and sustainable food as possible made us feel really good about choosing the Heritage Hotel. Overall everything was beautiful and well beyond anything I had ever imagined our wedding day would be. We couldn't be happier and are so glad we chose to go with the Heritage Hotel for our big day!

ile brook, which has such unexpected ambiance for a hotel ballroom. Lots of exposed wood and a fireplace give it a warm, rustic feel. Jen and Chris - the wedding coordinators - are awesome and super friendly and helpful. Overall, our experience was great and I encourage any bride looking for a helpful venue that comes with everything you need, including a beautiful setting (!), to consider the Heritage!

re of for us. They even had staff attending to the fireplaces in the lobby that my guests who stayed the night before were sitting by to catch up - every hour, all night! I could not recommend a place more!

For example, the staff completely groomed the garden, the day before the wedding. There were areas where plants were visibly viable but cut. I was there a week prior and the garden was green. I was forced to buy a lot of mums last minute to make up for it. Cocktail hour was to be 6 passed hors d' oeuvres and two stations. My guests complained that there was always a line to the stations. Barely anyone noticed the passed hors d' oeuvres. The food was sub par. Veal and salmon were overcooked. Potatoes were undercooked. There was supposed to be wine bottles with service at each table, this didn't happen. They did one wine pass for dinner. I had specific directions for my centerpieces, it was done wrong. Thankfully, my maid of honor had to go down for something else and it was corrected prior to the reception. Chris called me about an hour before to tell me all "the things that are going wrong". (minor issues but were presented in a way that stressed me at a time I didn't anything else. Chris was supposed to be my bridal attendant. I saw her thrice, while we were sitting for dinner. (Bride and groom never sit). After that, I had to actively seek her out. They switched the table arrangements, so my husbands family was placed in the back corner!

she brought us to our hospitality suite. At that point there was a nice spread of beverages and platters. During this time, our guests were at a cocktail hour where there were two platters as well as hot appetizers. The appetizers did not come very often and my mom had to go to the kitchen and complain. When we first signed a contract we were promised each person attending would get 8 of each app, this didn't happen. The bridal party only received a couple appetizers as well. When we entered the room it looked beautiful. The Heritage did a wonderful job decorating and making the room look warm and inviting. We were promised candles along the edge of the room, this didn't happen. The room was also very warm, their AC was struggling with the oppressive heat. During the reception, our maître-d did a wonderful job making sure we were taken care of. She asked about drinks often and was in communication with all the other vendors to time things well. I noticed during dinner that some of our tables were finished eating while others hadn't gotten served yet. I think they should have a few more people working the events this way service would be faster. Nearing the end of our reception, we wanted to extend it an additional hour. The Heritage wouldn't let us. They said they needed to know a week in advance, however, I remember being told that we could notify them night of. This was extremely disappointing, because we were having such a wonderful time. Overall, I had a great time. I know I mentioned some things that went wrong, but they didn't take away from our day. The Heritage did do a great job and after all is said and done, I'd have my reception there again in a heart beat.

mbled upon the Heritage Hotel. Initially just stopping in to assess lodging options, we fell in love with the entire place! A party is what we wanted and a party is what we got! Three Mile Brook was everything we wanted for our reception: vaulted ceilings, rustic feel, roaring fireplace, antique piano for our cake, expansive windows looking out to the snow falling, grand staircase for the entrance. On the day of the wedding in February, it was perfect. No one can explain the feeling that you have when, after months of planning, you look out over into your reception and see all of your hard work payoff. The staff did a better job setting up than we could have ever dreamed. It was truly amazing, it was magical. Planning a wedding from a distance was incredibly difficult but Jennifer Giuliano made it possible. She listened to all our our ideas and turned them into reality. She never told us "no" and made us feel like we were really getting everything we ever wanted, and we did! She arranged everything from contracts to rooms to our homemade beer being on all the tables! Chris Allen also worked with us as our day neared and was the one on-site on our wedding day from the start until the last guest crawled up the stairs. All I can say is that Chris made it all happen and come together. She is the ultimate lifesaver! As for the food...we are still hearing guests comment on how they have never had such great food at a wedding before. Even our extremely picky, world-traveler friends could not get enough of the the fresh raw bar and perfectly cooked meat! The layouts were absolutely beautiful, too. Our wedding party had their own suite with a full display of food and drinks on ice. When we went out with our photographers to do our own pictures, they brought a whole tray just for us...definitely much needed and appreciated! We also decided to continue our reception in Shadrach's Pub just steps from the reception afterwards. We worked with the chef to bring in some of our Buffalo favorites for late-night snacks and it was awesome! And for a very great price, too! Sunday morning we had a brunch downstairs. The food was delicious and my husband is still raving about the eggs, bacon and salsa! The best, most endearing part was that most of the decorations from the night before had been brought into the room...so special and unexpected! A very nice touch to relive the memories from the night before! For our guests, it was a true luxury to have all of the events in one spot, from being all together at the pub Friday and Saturday night to stumbling down to Sunday Brunch. It sure beat dealing with the hassle and cost of transportation for everyone. People came as guests and left as new family and friends. It truly gave us the feel of a "destination wedding" without leaving my home state! The Heritage knows how to do weddings. They know what works and what does not. Do not be afraid to ask for something because they will bend over backwards to make it happen and at a fraction of the price of other venues in the area! Trust them with your wedding and, I promise, you will not be disappointed. It was the best decision of our lives, aside from deciding to marry each other :)

lping with last minute needs. The hotel bar was also nice, though closed a little too early for our after party needs. The only major drawback was the fact that the suites are on the complete other side of the hotel from all the other rooms, so trips between took a long time.

g our first meeting at the hotel, we were impressed with Chris's knowledge of the facility and the wedding industry. She answered all of our questions in a thoughtful manner. She researched and responded to our questions that she could not answer on the spot. Chris's attention to detail throughout the process made our experience wonderful. Chris also responded to all of our questions almost immediately. She worked very hard to help accommodate all of our needs. The day of our wedding at the Heritage was wonderful. The staff was more than willing to accommodate us and our guests. Everything went extremely smooth. Chris's continued attention to detail made the day so much easier. Following our ceremony, she was really great about getting the bridal party food and drinks during pictures and the cocktail hour, which was truly appreciated! We could not have asked for more from a ceremony and reception venue. Everything was well taken care of and we really appreciated everything that the hotel did throughout this process. We would recommend the Heritage Hotel to anyone!!

all my questions and made my vision come true. The have great packages to choose from and the hotel has alot to offer.

super nice throughout the whole process. She and the Maitre D Chris, were both there the day of the wedding to make sure things went off smoothly. Now onto the venue, yes, The Heritage is a great place for a fall wedding. We had our ceremony in the rock garden where the leaves had not been blown out since last year. Part of the Heritage building itself is rotting in the corner of the building. Did anyone notice the day of the wedding? I am sure they didnt, but I did. You do have to bring things into the rock garden to spruce it up. I brought in mums, pumpkins, hay bails and a ton of candles which the staff did set out for me. (and they cleaned them up after the wedding which was super nice). The steak was overcooked for our guests. We heard nothing but praises about the chicken and salmon. The bakery that the facility uses, Edible Dreams was responsible for making our cake. We chose spice cake to go along with our fall theme. Only one layer of the cake was spice cake, and the rest was vanilla cake. I was not thrilled about that. In addition, we had wedding crashers in our ceremony, separate crashers in our photo booth and a random person signed my guest book. All in all, it was a beautiful wedding. I am sure as the bride, I am the only one that noticed the small things. It was difficult for us to find a venue that would allow 118 people on a Saturday night and that is how we ended up at The Heritage. At $100 a person, I would have expected the steak to be better, but it is wedding food and they were making 70 of them at once. I gave the overall rating of a 3 instead of a 5 due to the conditions in the rock garden, the overcooked food, wedding crashers and my friend who had to leave the hotel at 4 AM due to a leak in the room above her. The Hotel did refund her money and gave her another night free to stay. In addition, my mother paid for my room on Friday night and asked the hotel staff to let me know upon my check out. When I checked out I was told it was paid for, but they did not know by whom. In the end, I would give the venue 4 stars, because of it's New England charm (however, you do have to spice it up a bit yourself which can be done fairly cheap with some mason jar candles and flowers) and the hotel a 3 for the service. The hotel it self is a bit run down, but otherwise is nice with nice facilities.

od! I could not ask for more!

s so perfect!