We had a terrible experience at Hewitt Oaks. I wrote a long review but there’s a limit you can post, unfortunately I can’t say everything that happened.
At the rehearsal, there wa...s a lack of professionalism from the owner, every time I said something she would talk over me.
The wedding day was worse, the chapel & bathroom were dirty, and there were buckets of dying flowers left around. A cleaning crew left wet floors & piles of trash while we were trying to take photos. We asked multiple times for the buckets to be moved, they are in most of my photos & video. The night before the owner told us not to worry about rain and that they do this a lot. At 3, they told me to make a decision on having the ceremony outside, it was only rain so I kept it. The DJ later told us that he can’t play music in the rain, the venue failed to mention that earlier; I thought they had a rain plan for music outside, due to them telling me not to worry. After asking for our planners, they walk in and & the owner says someone wanted to see me? (this is the first time we’ve seen her all day). I said we haven’t seen her all day, she looked at me and said well what did you expect? (I expected her, as our planner to be helpful & there during my day). My dad told her what the DJ said, she said well yeah; his music equipment can’t get wet , I told her my photographers are out in the rain, she said that was different, his equipment is electrical (I get it, but if that was the case she should’ve told us that when we told them to keep the ceremony outside). She then said she thought it was common sense to know that the speakers can’t go outside. My dad said that if we can’t have music outside, we need to move it inside. She got mad, started slamming and moving stuff around. My photographer asked the DJ if he could play music from inside the chapel, towards the ceremony, he said absolutely. When we found that out, we told her to keep it outside. She slammed her hand down on a table and yelled what do you want? What we wanted was to have our ceremony outside like we planned; with our music. My photographer also had to find clear umbrellas, the venue didn’t get them out for us. (During this, I sat in the corner of the room, crying on my wedding day thanks to the venue owner.)
We were disappointed with our florals. I was very specific to avoid roses (this was special to me, from my late Papa) for most of the bridal party, they still gave all of the men roses. All bouquets & aisle decor were not as expected & the quality didn’t match what was shown on the their social media. The corsages for the mothers were given only after multiple requests, they seemed poorly made and the wrist pieces were too big. There were also construction noises coming from the venue, it was distracting.
Several details were wrong or overlooked at the reception & the bathrooms were dirty. There was no one outside from the venue directing guests.
The owner and her assistant never once said a nice word to me, never made me feel like a bride and definitely never made it feel like it was my special day. The owner made me cry on my wedding day and I will remember that forever.
In my opinion, it’s all about the money for them and they were unprofessional. They have huge wedding here, I think those are the only ones they care about. We had a small wedding, but still spent a large amount of money. I wanted to make this review in hopes to save another bride from having her day ruined the same way mine was.