Hidden Acres

I got married at hidden acres last September and what took place the day of my wedding made me completely regret booking the venue. On the day of the wedding about $1,800 worth of cash and items were stolen, and I could guarantee it was not by any of our guests. An envelope with 1,000 cash (possibly more) that was gifted to my husband and I mysteriously dissapeared from the bar area after I placed it down and walked away for a few minutes. This happened towards the end of the reception, so the bar was closed and empty, all the guests were in the reception area. The bar tender was cleaning up and conveniently had already left after it was discovered the envelope was missing. I informed the day of coordinator of the missing envelope and she assured me it would more than likely turn up somewhere. The following day I had to show up to the venue- since they were not answering the phone- to look for the envelope and ask about security footage. Ofcourse nothing was found, and the venue manager assured me they would go through security footage to figure out what happened. Two days later when I unpacked the bag I used the day of the wedding, i come to find out i am missing a perfume along with a $100 bill that was inside of my makeup bag. These items were inside of the bridal suite on top of the makeup desk, and my maid of honor who helped pack my items away after the reception assured me there was no perfume in the room when she put the items away. In addition to my items, a pair of $500 sunglasses were stolen from the groomsmen suite, as well as an envelope that the officiant gave to my husband prior to the ceremony. The person who took the envelope probably assumed there was cash inside. I called hidden acres immediately to follow up on the missing envelope and inform them of the other missing items, and the manager told me she would call me back. I received a call back later that day from the owner, who tells me she is so embarrassed to inform me that the cameras were down and there is no security footage of anything from the night of the wedding. I asked about other cameras in the venue, and she stated they were all down. She went on to tell me none of the employees, including the bar tender who was at the bar when the envelope was left there, had seen or found the envelope. She assured me they would notify me if the envelope or any of the other missing items turned up. I followed up with hidden acres one more time a few weeks after the wedding and again, nothing was found. I filed a police report with the San Bernardino sherriffs Department, but hidden acres also told the detective the cameras being down and refused to provide a list of guests and employees that were in attendance. Two possible scenarios took place that night, both unacceptable for a venue that hosts large events: 1. the cameras were really not working, which means hidden acres doesnt bother to ensure that their cameras are up and running during an event in case of an incident, or 2. The footage incriminates their employees and they would rather lie than take accountability for the emoyees actions. This is not the first time an incident like this takes place there, if you look through their reviews a couple had their ENTIRE gift card box stolen about a year ago and hidden acres also claimed their security cameras were down. I have no doubt in mind that the items were taken by an employee or an outside person who was given access to the premises.