Two years ago my daughter, her bridesmaids and I set out to find a wedding and reception venue for my daughter's wedding. The only criteria was that it would need to be in the Snohomish, WA area. We ultimately settled on Hidden Meadows, due to the absolutely stunning views and the great reviews that we had seen during our research.
We were a little concerned about the initial interaction with the venue manager, but overlooked that given the venue was beautiful. Looking back, I do believe I should have trusted my instincts. The experience we had with Hidden Meadows, from a service perspective, was poor.
The reception room had a dirty floor when we arrived to set up, we had to ask for heat to be turned on due to an unexpected cold day, (of which we were told that no heat was available in the reception area so we found our guests wearing coats and wraps during the reception), and we had to ask repeatedly to have the furniture and tables moved to match the layout map that we had agreed to months before. In addition, our contract indicated that we would be able to rent place settings and table linens through Hidden Meadow, only to find out 3 months before the wedding, when we tried to confirm numbers for the rental items, that they no longer offer that service and hadn't done so for a year. We had great difficulty arranging meetings with the venue manager and were never able to reach him by phone. It worked best to email and wait for his response several days later.
Since the wedding, we have learned that wedding parties no longer can have a choice of caterers; but must use the exclusive caterer for Hidden Meadows which, in our opinion, is not anywhere near the best caterer in the Snohomish area (see my review for Trails End Catering). And, lastly, we found the mahogany tables that we were told we could use and were beautiful enough not to need tablecloths, turned out to be tables that were chipped, water damaged and stained.
Per our contract, we were to have been notified about the return of our damage deposit and we were not notified within the contractual timeframe. I had to follow up myself to ensure that the check I had left with Hidden Meadows had been shredded.
Overall, I'd recommend Hidden Meadows highly for the actual views on a good day; I would not recommend them at all based on the quality of their services.