I am delighted to share a raving review for the Clearwater Beach Hilton, where we had our wedding in May 2023. Our experience at this venue was exceptional, with standout moments that made our special day truly unforgettable.
From the moment w...e began planning our wedding, Gianna, our point of contact at the Clearwater Beach Hilton, was there every step of the way. Over the course of 14 months, she consistently responded to our communications in a timely manner and demonstrated extensive knowledge and expertise. Gianna's helpfulness extended beyond her role, as she took on all the coordinator tasks even though she technically wasn't the designated "Day of coordinator." She assisted us in keeping to our timeline and coordinated with vendors on the day of the wedding, allowing us to relax and fully enjoy our special day.
The wait staff and caterers at the Clearwater Beach Hilton were truly amazing. They took exceptional care of us and ensured that every detail was attended to. Throughout the reception, they made sure we were well-fed and even packed us a to-go meal that was delivered to our room, allowing us to enjoy a delicious meal later. Their attentiveness and commitment to our satisfaction were greatly appreciated.
I would not recommend using the hotel laundry service. We entrusted my bridal gown, the groom's suit, and all of our bridesmaids' dresses to be steamed and pressed the day before the wedding. Despite being assured that they would be delivered to our room by 4 pm, we faced a significant delay and confusion. After multiple phone calls and stressful moments, a valet finally helped us track down our clothes at 11 pm and brought them to our room. While the laundry service experience was stressful, the exceptional efforts of the valet helped alleviate some of the frustration.
On a positive note, the Hibiscus Spa at the Clearwater Beach Hilton provided excellent service for our bridal hair and makeup. Crystal, in particular, stood out with her remarkable talent. She created an exquisite bridal hair and makeup look, leaving me feeling like a supermodel. Crystal's skills were truly impressive, and she went above and beyond by coming into the bridal suite to touch up my hair before she finished her day. However, a few bridesmaids were less satisfied with their makeup, feeling that the products used were of lower quality. Some of them ended up washing off the makeup and doing it themselves.
In summary, the Clearwater Beach Hilton provided an exceptional venue for our wedding. Gianna's support and coordination, the outstanding service provided by the wait staff and caterers, and the remarkable talent of Crystal at the Hibiscus Spa made our wedding day truly memorable. While we encountered some challenges with the hotel's laundry service and makeup for a few bridesmaids, the overall experience at the Clearwater Beach Hilton was excellent. We highly recommend this venue for couples seeking a beautiful and accommodating location for their special day.