Hilton Daytona Beach Oceanfront Resort

I don't normally write reviews, but... To say we chose the perfect venue for our wedding would be an understatement. I inquired via web for a quote from Hilton on a "micro-wedding" (their package for smaller weddings), and received a call the same day from Alyssa P. who is their coordinator. Alyssa was so professional, kind, helpful, and easy to work with. We communicated via email over the course of the 3, yes only 3, weeks of planning the event. (We were under a time crunch since my husband works a semi-unpredictable schedule which sends him to Saudi Arabia for weeks, sometimes months at a time.) Day of the wedding: I brought our decorations in and Alyssa & Brooke put everything together beautifully. The Oceanview room we ended up getting married in (rainy weather so we couldn't get married in the gazebo), was transformed into what I can only describe as a fairytale. They knocked it out of the park! Ultimately I was happy it rained because we dodged the inevitable humidity and the air conditioning in there was pumping (which was amazing). The food! So given the 3 week time crunch of planning- I didn't ask to do any kind of taste testing (but cmon, it's the Hilton, I trusted them). We had steak that was to die for, chicken which was super juicy, and the wedding cake was delicious! I've never heard people rave about the cake at any wedding I've been to, but they did at ours. The waitstaff and bartender were top notch. We even had a guest show up we didn't expect since they didn't RSVP or indicate they were coming... but without skipping a beat, the Hilton staff set up a place at the table for her. If you want a low stress day where everyone just seems to wave a magic wand to ensure things go smoothly - get married at the Hilton!

Very disappointed. I’ve been trying to get ahold of Alexis for over a week and have gotten 1 response letting me know the times I could make appointments and nothing after that, even though I was trying to schedule. I ended up stopping by just to take a look and a woman named Tanya gave my fiancé and I a tour. She was very nice but focused more on the look of the rooms verses the ceremony and reception spot. She was wonderful and was doing her best to do someone else’s job which she was obviously not knowledgeable about. My fiancé and I are afraid if we book here that we won’t get the attention and responsiveness that will be needed to plan a wedding. (All additional staff was great. This is one of my parents favorite spots to stay.)

I want to start by saying that my husband and I truly enjoyed our wedding day and it was beautiful and magical and everything we wanted. I am going to say my honest opinion, however, in that the success of the day had more to do with our wedding planner at Knotical Weddings and less to do with the Hilton and specifically the wedding coordinator, Alexis. In the time leading up to our wedding, Alexis was very disorganized and did not meet the standards that I feel go along with the "Hilton" brand. There were several miscommunications along the way, she did not track discussions we had via email, and we had to tell her things multiple times before it got done. Working with Alexis was probably the most stressful part of the entire planning process. Two of the most frustrating things that happened were: 1) Several months before the wedding day, I ordered specialty chairs from another vendor to be delivered to the hotel for the reception. I checked with Alexis for delivery times, got approvals and thought the entire thing was taken care of. Then, out of nowhere a few weeks before the wedding, the chair vendor contacted me saying that the delivery day and time that had already been approved by Alexis were no longer correct and I would have to be charged extra for late night pick-up after the reception. I contacted Alexis about it and she was completely unwilling to work with me on it or even have the decency to apologize for the change. She had never mentioned when she approved the original delivery several months prior that this could change leading up to the event and it resulted in an additional $200 for me to deal with at the last minute. 2) We did our tasting for the reception to select our menu options. After the tasting, I emailed Alexis with our dinner selections. Then, later when we were at our final walkthrough a few weeks prior to the wedding, Alexis was once again asking us about the menu as if we did not already give her the information she had asked for previously. Then, when we were once again telling her what we wanted, she pulled out a scrap piece of paper she had used at the original tasting appointment and scribbled notes down. Basically, we found Alexis to be very unprofessional, disorganized, and she does not communicate information well at all. There were several other miscommunications along the way and I felt like instead of having someone working with me, I had to continuously track down information from her and I felt even more stress in planning the event. I am very thankful that I hired a coordinator to help me out and make the day as wonderful as it was, because if I had relied on Alexis, it would have been completely disorganized and a mess. My advice would be that if you decide to do an event at the Hilton, be sure to hire an outside event coordinator. I will say that the food was awesome, and we loved the oceanview room. It was a great size for the 50 guests we had and it was a beautiful view. Everything turned out great and we were happy with the results, but be sure to take the advice above into consideration in order to make the day how you want it!

I am so happy that I chose this venue for my wedding. Alexis was amazing to work with. The venue was beautiful and I did not need to add anything extra.