Hilton Palacio del Rio

we were instantly sold once we saw how beautiful the Stetson Room was, and the day of the wedding didn’t disappoint either. This venue was a very affordable option for downtown San Antonio, especially considering all the awesome amenities that came with the wedding package. It offered a lot more than other venues that I have toured. The location on the Riverwalk was absolutely perfect for our out-of-town wedding guests to enjoy. The event staff coordinated their in-house catering service perfectly with our wedding timeline and also handled the outside vendors we expected the day of the wedding. We took advantage of the bridal ready-room with lunch package and enjoyed a nice spread of sandwiches, skewers, fruits and cheeses along with mimosas. The dinner was so good! All our guests enjoyed their meals and portion sizes were perfect, no one was hungry at the end of the night. The event and hotel staff were so friendly and helpful. There was excellent communication from scheduling our very first tour to our farewell day after the wedding!

a contract for the same room had been sent to someone else already. It was a huge waste of our time and it set us back a couple of weeks in finding a venue for our wedding.

thing went off as planned! The reception was amazing! The food was amazing! My coworkers are still talking about the short rib. I attended a wedding at the Marriott on Hwy 410 this past Saturday and several things were delayed. The bride and groom were ready for a toast and no one had champagne in their glasses. The food was delayed in being served. I can honestly say that the coordinator was not on point. If you want your wedding day to be perfect you need to book your wedding with Barbara Gabaldon at the Hilton Palacio Del Rio!😍😍

ideas! He and the staff were responsive, helpful and REALLY cared about making this one day perfect and special. Gabriel worked creatively and sensitively to stay within the budget. The event was perfect and the Hilton was fabulous.

e night / weekend at the hotel also enjoyed their stay. Barbara Gabaldon, is truly a blessing in disguise! Absolutely professional and loving all at the same time! She became more than just our coordinator, she became Auntie Barbara! Any concerns, questions and doubts, she took care of it all. Without any hesitation, she was there for us when we needed her help / advice. If we could do it all over again, we would hands down pick Hilton Palacio Del Rio again! The view was spectacular as well since we got married during winter! Being able to view all of the city and Christmas decorations was something else. We couldn't have asked for a more perfect wedding! Beautiful memories that my family and I will cherish. Thank you Hilton Del Palacio and Barbara Gabaldon for making our dreams come true!! Love Ana & Jorge Espinoza 12-10-16

f was professional, attentive and just incredible. Barbara Gabaldon was a true Godsend and made everything go off without a hitch. With the help of some huge players in the planning and execution of the event (Yari, Mustafa, Jerry, Roberto, and Adrian) the venue, setup, food, and service were all wonderful. Being from Midland, a majority of our 165 guests stayed at the Hilton and they all had amazing things to say about the service provided by the hotel. From the moment we stepped out of our car and met the bell hop we felt like valued guests. I really could not imagine a better venue to host a wedding, highly recommended!

elf felt cozy and intimate, yet still had an entire wall of windows overlooking the Riverwalk--very pretty. We had a sit down meal because it was the least expensive option. The food was very good and the portion sizes were huge. The staff was able to accommodate my request to charge up to a certain dollar amount on my credit card for a bar tab, and then begin charging guests on a cash bar basis. The catering staff, Barbara Gabaldon and her very capable assistants, Gabe and Yari, were incredibly helpful, proactive, accommodating and attentive. They were also a very calming presence in the midst of the chaos of planning a wedding. In all, I felt like we got a great deal for the money we spent, and I would gladly hold another event there in the future.

none. Norma Baltierrez was our contact for the evening & she went above and beyond to make sure everything was set up & dinner was served hot!! (Mix-up happened & we ended up over an hour later than scheduled, our fault, not theirs) Everything was beyond my expectations & we are so grateful to have been able to have our event there. I might add, none of this would have been possible without Barbara Gabaldon. I am so thankful Barbara recommended having our rehearsal dinner there & I am so grateful the Hilton was available for me to get ready in the morning of the most important day of my life thus far. I was originally supposed to get ready at the church & they 'took the room back' 2-weeks before our wedding. I panicked, who wouldn't. When I came across the Hilton & spoke to Barbara, I just knew everything was going to work out. She took me under her wing & ensured me that I had no need to worry! I was able to get ready on our wedding day in the 'La Princesa' room at the Hilton Palacio Del Rio. Barbara checked on us constantly & made sure we were taken care of at all times. I don't know what I would have done without her! We ended up ordering some appetizers while we got ready & the food was DELICIOUS! Thank you to everyone at the Hilton Palacio Del Rio for your incredible service, beautiful hotel & for making our memories that more special!

le, and she is very professional. Barbara was by our side from beginning to the very end. The staff was very professional, friendly and courteous, and very attentive. Though the venue was perfect in location and in atmosphere (in the heart of downtown San Antonio with lots of fun things to do before and after the wedding), the staff was a major factor in the success and enjoyment of our wedding-they are truly the best. The venue was gorgeous; our ceremony took place in the Garden Terrace, cocktail hour in the lobby on the 22nd floor, then our reception was held in the La Vista ballroom on the 22nd floor. The views and ambiance of the entire place was just perfect- the wedding was like a dream! The food was amazing-everyone loved and enjoyed their dish-the Chef was fantastic. The drinks were awesome- great bartenders. There was not one complaint from guests and not one can be made on our part (me and hubby). I know the staff did a whole lot more behind the scenes than we know and we could never thank the entire staff at the Hilton Palacio Del Rio enough for making our special day a wonderful event.

ng we needed.

Patino took over. This could have been a very scary experience as I already felt comfortable with Nicole but the staff made me very comfortable. I live in Dallas and the whole staff was very accommodating of scheduling limitations I had. By the time my wedding day arrived I was a nervous wreck due to some family tragedies but my husband and I were so happy with the outcome. It was better than I expected. The food was amazing my family and friends couldn't stop raving about the steak and chicken. My wedding cake was done by the Hilton and tasted wonderful and looked amazing. The banquet staff were very friendly and the banquet chief, Eduardo (I believe) was wonderful. He ensured everything happen seamlessly and exactly how I requested. I had no worries, he put my mind at easy. The whole experience was more than I could have asked for and I am truly grateful to the staff for making my wedding a lifetime experience!!!!!!!!!!!!!!!!!!!!!!!!!!

for dinner and dancing. Second, the service was AMAZING! It began with Nicole, the Banquet Director (I think that was her title) and ended with the wait staff. My husband and I have a 3 yr old son who was more than amped up with all the activity going on. He ran out of the hall and 4 of the waiters took off after him while a few family members cut him off at another door. They acted quickly and it was impressive. Henry, our banquet captain, was so attentive to not just our needs but EVERYONE's. I needed a band aid and instead of just saying "we don't have any here", he ran across the street to the hotel and grabbed a few "just in case". I could not have asked for a better experience for such an important day in our lives together! If they ever read this, thank you so much for providing excellent service! Oh and I almost forgot, the food was awesome too. The cheese tortellini and other pastas were superb (coming from my MIL who is Italian and makes her own!)

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eremony and now that we have pictures we see that old decorations from a previous ceremony were left up and some of the lights were hanging down. Ruined some of the pictures. The entire Hilton staff were friendly and helpful. I do wish they paid more attention to details of our event. All and all ok and I would try them again knowing that I would need to be very persistant on all details regardless of how minor they may seem at the time. I will say the reason we selected the Hilton was so I wouldn't have to worry about the small details. Never works out like you think I guess.