Hitchswitch

Is it impossible to complete all name changes forms without this service? Sure. Is it worth every penny? Yes.

ust tell you step by step in order what to do next, AND give you the exact forms. It's not even that expensive, so it's worth it. You can also contact them with your questions which I've found to be helpful, too.

y have in relation to changing your name. And even if they hadn't thought of it, you can purchase the service where you have a personal agent helping you through it and get your questions answered there. Great service that I have already recommended to my coworker who just got married. She loves it too!

f without them. We both purchased their full service package, and it really was just as easy as advertised. They sent every form completely filled out with all my information (except sensitive personal info like a social security number), and post marked envelopes so I was covered whether I decided to go in person or mail my items in. I chose to go in person, and my process was so easy with all my applications already filled out for me, and that their website provides office location information, and the documentation you need to bring. I would recommend their service to absolutely everyone, and plan on getting it as a gift to friends that are getting married in the future!

ervices from Hitchswitch.

times with no appt). Super helpful. Highly recommend!

e envelopes in the package with postage! It was great and totally worth it!

n regards to your name change info.

of things.

ing this as a wedding gift for all my newlywed friends

nitely recommend this company!

ve to do everything yourself. They gave me the wrong forms for my voter registration (the completely wrong state) and wrong instructions for the drivers license so I was tried away, had to reschedule, and look up everything myself. When I messaged to complain there was no answer. Find a different website to help you instead of wasting your money on hitchswitch that makes your life more stressful.

e process can be, but I feel like I haven't had to deal with anything unpleasant so far! 10/10 would recommend!

the documents you need, checklists, instructions, and envelopes with postage! I have already started the process with changing my name with social security, and everything has gone smoothly so far.

nd were a HUGE asset. I'm grateful for Hitchswitch as it made a long process, less difficult. Thank you!

e services.

t may or may not work, but I could give it a try. I was told that if it was not going to work, it would be rejected at the social security card step (step 1), so I decided to give it a shot and had no issues getting my updated social security card with my maiden name as my middle name. As such, I proceeded with the process of getting my passport updated (per the direction of my Hitch Switch "concierge"). That also went smoothly and I received my updated passport with my maiden name as my middle name. I then went to update my license as a final step in the process, and after getting the run-around from the DMV (with no direction from my concierge despite asking), I was finally told that I in fact could NOT make my maiden name my middle name, and I would need to start the process over to re-update my social security card and passport to make my middle name back to my original middle name. I tried emailing my concierge again for direction and received no response. I then tried calling the passport agency directly and was told the only way to make this update would be to get a court order name change. I am now out the $100 from the HitchSwitch package, $110 to update my passport to a name that wasn't legally allowed, and will need to spend at least $250 in court fees to legally change my name BACK to what it was to begin with. All the while, no support for HitchSwitch or accountability on their end. To say I am frustrated is an understatement. Oh, and the kicker - I live in NJ which is where the HitchSwitch headquarters are based. If they don't even know enough about the law in their own home state, I would hate to think of how misdirected they must be in other states. BEWARE before you give your money over to this scam of a company.

I could send them right back out to the appropriate places. Very friendly & great customer service too.

Overall disappointed. Was supposed to get phone support through the premium service as well, but they don't have it anymore.

working", it is truly frustrating! You cannot reach customer support as they never answer emails or call them because it goes straight to voicemail. It worked through instagram, but do I really have to "slide" into their DM's to get help on their faulty website? Hoping they will respond to my email in a timely manner (never got a response on the 5 emails I sent already)

time inquiring and searching for the correct forms and processes.

all of my questions. Every person who is getting married and plans on changing their name, should ABSOLUTELY use HitchSwitch. No one has paid me to say this. They have taken a load off of my mind in the post marriage/name changing process.

ve been so overwhelmed without Hitchswitch. I will be recommending this to everyone I know!!

lly given incorrect information. I was told I did not need to send my passport along with my marriage certificate and form to social security, but social security’s own website told me the opposite. I emailed customer service. They didn’t reply for two days, so I emailed again and called (their number goes straight to voicemail.) finally, I get a response, but they don’t answer my question! I went back and forth with the customer service representative (who was emailing late at night, even though this company is based out of New Jersey) and was first told I didn’t need the passport. When I asked where they got that information they changed their mind and said I do! I emailed again asking them to clarify and was told it depends on the state (?) even though social security is national. I replied and asked which states… we will see if I get a response. If I followed their directions I would not be sending the correct documentation, making a long process even longer. This service was a gift from a friend and I will be seeking a refund on her behalf - it actually would have been easier and taken less time if I had just tried to do it myself.

antastic and worth every penny! I had a package that came in the mail that gave me a high level overview with tips on what order to submit my paperwork in. And then along with the official paperwork were some really user friendly directions that made it super easy to get everything filled out and out the door quickly with no confusion and frustration. And having the option for additional support if needed is extremely appreciated. Definitely consider working with Hitchswitch!!!

would absolutely recommend Hitchswitch to every bride who is changing her name.

per convenient and it took me a short amount of time to get my name changed on all legal documents and work. Highly recommend!!

out worth envelopes that are already properly stamped. It saved me so much time and stress it was definitely worth it!

d it’s made a very stressful process easy.

it gives you everything you need to know from start to finish. It is totally 100% worth the money & so much stress is taken out. You just got to mail in your own pre-filled forms and boom! Done!

not the case at the social security office. It would have been nice to know this info beforehand. I think I've spent just as much time trying to change my name as I would have without hitch switch.

I went to use the gift card after my wedding and it was loaded with the wrong level of service (she paid $99 and it said I only had $69 on the card). I have been emailing the customer service email address, platinum email address, tried chatting with an agent (no one online), and tried calling for over 10 days. Their phone line even says they'll respond within the next business day and just directs you to the customer service email. I got 1 response asking for information I had already provided.... which I provided 3 times - still no resolution. At this point, I just want a refund and tried to reach out via INSTAGRAM since they're so unresponsive! Do not waste your money on this scam of a company. Will be reporting them to the Better Business Bureau and writing "warning" reviews anywhere I can find. Wish I could give them 0 stars honestly.

forget asking the service you PAID to help you do it, and just look it up yourself. They won't answer you or you'll end up knowing more than they do after a quick google search. Not worth it all all.

step by step instructions and had pre printed papers and envelopes. Just skip the head ache and make it easy on yourself, use Hitchswitch!

that this is more of a complicated process and so I emailed the support team. I got such a quick response and a very helpful answer. It feels good leaving all of this to the pros. I for sure would have messed something up.

puter and a few days waiting a package was received with EVERYTHING I needed to start the name change. So relieved, grateful and stress-free!

time they are available to direct me :)

did receive the packet with how to fill out the paperwork, but that is it. I would absolutely not recommend the platinum package to anyone. Maybe the most basic, where they just send you a few pages in a packet would be worth it. Otherwise, not worth the $$$!

t use any of the forms.

igured out the same information in 30 minutes of googling. I am not impressed with the “concierge”, they sent me generic responses after several days when I was expecting specific information related to my state for adding a second middle name to my existing last name. please use a different service if you want information regarding changing your name

d. They provide a couple stamped envelopes, but then recommend you use trackable postage, which requires a trip to the post office anyway. After you're done with those forms, you're on your own for the rest of it - no help or advice for the million other changes you'll need to make (bank accounts, insurance, credit cards, utility companies, 401k, mortgage/lease, doctors, etc...). So they really only do about 5% of the work for you, and they don't even do that part well. Wish I hadn't wasted my money.

d step by step instructions for every single thing that you need to change. And they simplify the instructions. I’m so happy they exist!!!!! Highly recommend for anyone changing their last names.