DO NOT USE HITCHSWITCH! I wish I had read a thread like this before going through with the service. I paid for the Platinum service and everything started off smoothly. I wanted to make my maiden name my middle name, and I was instructed that i...t may or may not work, but I could give it a try. I was told that if it was not going to work, it would be rejected at the social security card step (step 1), so I decided to give it a shot and had no issues getting my updated social security card with my maiden name as my middle name. As such, I proceeded with the process of getting my passport updated (per the direction of my Hitch Switch "concierge"). That also went smoothly and I received my updated passport with my maiden name as my middle name. I then went to update my license as a final step in the process, and after getting the run-around from the DMV (with no direction from my concierge despite asking), I was finally told that I in fact could NOT make my maiden name my middle name, and I would need to start the process over to re-update my social security card and passport to make my middle name back to my original middle name. I tried emailing my concierge again for direction and received no response. I then tried calling the passport agency directly and was told the only way to make this update would be to get a court order name change. I am now out the $100 from the HitchSwitch package, $110 to update my passport to a name that wasn't legally allowed, and will need to spend at least $250 in court fees to legally change my name BACK to what it was to begin with. All the while, no support for HitchSwitch or accountability on their end. To say I am frustrated is an understatement.
Oh, and the kicker - I live in NJ which is where the HitchSwitch headquarters are based. If they don't even know enough about the law in their own home state, I would hate to think of how misdirected they must be in other states. BEWARE before you give your money over to this scam of a company.