Hotel Covington

We had our rehearsal dinner in June in the Scheper Dining Room. Throughout the entire process, the communication and timeliness of your responses were impeccable. We always felt informed, supported, and valued, which significantly contributed to the smooth and stress-free planning of our rehearsal dinner. Your team's professionalism shone through in every interaction, creating a sense of confidence and trust that was incredibly reassuring during the lead-up to our special day. On the night of our rehearsal dinner, the exceptional service and genuine joy your team displayed made the evening truly memorable. The attention to detail, the seamless execution, and the warm smiles of your staff added a special touch that did not go unnoticed. We felt taken care of and could genuinely sense the passion your team has for creating memorable experiences. A special note of gratitude goes to Cheyenne, our main planner, who played a pivotal role in ensuring every detail was thoughtfully considered and flawlessly executed. Cheyenne's professionalism, attention to detail, and genuine enthusiasm for her work made a significant impact on the success of our rehearsal dinner. We are truly grateful for her dedication and the personal touch she brought to the planning process.

This is a hot venue so we did have to book in January 2022 for our September 2023 wedding. Cheyenne was on top of all the details and made me feel secure throughout the planning process about the status of our event. Although there were still a lot of pieces we had to coordinate ourselves, Cheyenne was regularly checking in, staying up to date on our plans, and giving helpful recommendations as we went along. Our only two bumps we hit were with the timeline for our day and the ballroom itself. When booking the event our ceremony was booked for 5pm-6pm and our reception was booked for 7pm-12am. When booking I had asked what would happen with the hour in between and was told it would be a cocktail hour so I thought nothing of it. When we were about a month out from the event Cheyenne reached out to let us know that it was a mistake and asked if we wanted to bump our reception up. Since we had already printed and sent invitation showing the end time as midnight we were not wanting to do this. Thankfully, Cheyenne and the event team were willing to work with us to make it right and extended our reception to be 6pm-12am at no additional cost to us. The other bump was that in the year and a half between booking the venue and our event, renovations were done to The Crystal that we were not notified of. I discovered them when we went for our food tasting and we saw the room for the first time since booking. The room is almost fully mirrored and they had applied an antique glass effect to them that I really disliked. There wasn’t anything we could do about this with the event being less than 2 months out and the other reception spaces being booked. This was disappointing, but ultimately on the day of just didn’t matter at all. I only wish we had been given a heads up at the time of renovations so that we could have pivoted plans to a space that was more our aesthetic and vibe. Our ceremony was held on The Lawn at Hotel Covington. I can’t say for certain, but I think there were at least two other weddings happening at the venue on our date. Initially this made me nervous, but you could hardly tell. Our party wasn’t interrupted at all! The Lawn is absolutely stunning and was the perfect backdrop for our ceremony! It was also a fun bonus that my room in the hotel overlooked The Lawn. As I was getting ready throughout the day I could look out and see the florists progress, I could see our guests arrive, and I could watch my husband process down the aisle with his parents. I’ll also note that the hotel is pet friendly which was amazing! We had our dog in our wedding and she was able to stay overnight with us. It was super convenient to have her participate in our ceremony, and then to be able to drop her off up in our hotel room before heading over to the reception! Our reception was in The Crystal Ballroom. It was nice to be right on the first floor and the space comfortably held our ~150 guest wedding with room to spare! I only wish the tables had been more spread out and spread further back towards the entrance of the room. They felt very cramped together which seemed unnecessary given all the space that was open at the end of the room. The price tag looks steep at first glance, it ended up being on par with other more venues we looked at once you factored in caterer, bar services, decor rentals, tables/chairs, and linens. I highly recommend for couples looking to have a smoother planning experience with less moving parts from outside vendors.