Tailored Wedding Experience
Holds ceremonies and receptions
Deals
Custom discountPermanent
Friday Wedding SAVINGS
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Hotel Covington Sales Team
MANAGER
Typically responds within 24h
AWARD WINNER (2X)
Thanks to recommendations from couples on The Knot
Hotel Covington is a luxury hotel and wedding venue located in Covington, Kentucky. Conveniently nestled near Cincinnati, Ohio, this former fashion department store has been reimagined as a sleek and chic venue and hotel with modern, elegant interiors and exemplary service.
Hotel Covington offers several event spaces to create your tailored wedding experience. We offer an all-inclusive package as well as custom options, and we cannot wait to help you get started!
Engagement celebrations, bridal showers, rehearsal dinners, welcome reception, ceremony, cocktail hour, reception, wedding brunch, we've helped hundreds of couples bring their wedding vision to life in one of our many event spaces: Scheper, Duveneck, Eva G Farris, outdoor Lawn & Patio, and The Lightwell and last but not least, the entire first floor of the Hotel lobby.
The Eva G Ballroom can accommodate up to 200 guests for a ceremony or 150 for an evening reception. Featuring contemporary lighting, a large dance floor in the center of the room and a built-in bar.
The Scheper is the pairs perfectly with any of our event spaces or ideal for your intimate gathering. With room for 100 people for a ceremony and 50 guests for a seated event, The Scheper can truly do it all.
Outside on the hotel grounds, there are even more beautiful areas that you can use for your big day. The Lawn and Patio are magical. Host your ceremony on the Lawn and dance the night away on the Patio; the lush greenery, historic charm, and open-air make for an unforgettable wedding day.
The Duveneck is filled with natural light and overlooks Madison Avenue, making it the perfect space for up to 40 guests for an intimate event.
Built atop a former swimming pool, The Lightwell honors its history with a deep blue color scheme and subway tile throughout; it is simply stunning. The Lightwell can host up to 500 guests and features a one-of-a-kind, jaw-dropping, illuminating LED light display.
Let's get started! Our team can't wait to connect with you! Please feel free to text us at 859-261-1117.
Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Backyard
Ballroom
Country Club
Estate
Garden
Historic Venue
Hotel
Library
Loft
Park
Restaurant
Rooftop
Tented
Trees
Vineyard & Winery
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Food & Catering
Planning
Service Staff
Transportation
Awards and Affiliations
Any questions?
Meet the team
Showing slide number 1 out of 6
- Hotel Covington Sales TeamManagerOur Sales Managers & Details Specialists are truly passionate about helping you plan your dream wedding! Our team has your best interest in mind & truly want you to have an amazing experience, it starts from the moment you walk into the hotel for your very first tour, throughout the steps of planning, and ends with your last dance surrounded by your closest friends and family. We promise you the best during this most memorable time in your life! Our team can't wait to connect with you! Please feel free to text us at 859-261-1117!
- Shelby EvansSales ManagerShelby is a Wedding Sales Manager for Hotel Covington and The Madison Event Center, she joined the team in 2021 and cannot wait to connect with you!
- Zoe CornettSales ManagerZoe is a Wedding Sales Manager for Hotel Covington and The Madison Event Center, she joined the team in 2018 and is excited to help you plan your wedding!
- Chelsea PetermanSales ManagerChelsea is a Wedding Sales Manager at The Madison and Hotel Covington, she joined the team in 2025 and cannot wait to connect with you!
- Riley ClarkEvent & Rooms SpecialistRiley is an Event Details & Rooms Coordinator for Hotel Covington and The Madison Event Center, she joined the team in 2019 and cannot wait to help you plan your wedding!
- Tory KrothEvent & Rooms SpecialistTory is an Event Details & Rooms Specialist for Hotel Covington and The Madison Event Center, she joined the team in 2024 and cannot wait to help you plan your wedding!
Reviews
4.6
out of 5.067 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Hotel Covington is consistently praised for its beautiful event spaces, seamless planning, and attentive, professional staff. Guests rave about delicious food, convenient room blocks and suites for getting ready, and the all‑inclusive value. A few noted minor communication issues and scheduling overlap, but overall couples say the team made their day effortless and unforgettable.Review photos
Showing slide number 1 out of 9
Lon
Highlighted review.
5.0
3/10/2025
We absolutely loved having our wedding reception at the Lightwell at North by Hotel Covington. The staff from start to finish made the whole entire planning process very easy! Shel...
by helped us book the perfect package for our needs, Riley helped us plan our details so well from menu to napkins and everything in between, Jarrett helped with day of set up and execution perfectly, and Tracy and the banquet staff were incredible!
We would highly recommend Hotel Covington - the all inclusive package makes the wedding planning process so much easier, and everyone we worked with was incredibly professional, responsive, and helpful. The food was delicious and some of our guests said it’s the best wedding food they have had! Not to mention that the Lightwell itself is such a beautiful venue - the lights above the dance floor alone are a showstopper! The Lightwell is perfect for many different sized weddings - we had 225 guests and it didn’t feel too crowded or too empty - it was ideal! Since we had many out of town guests, it worked out so well that our room block at Hotel Covington allowed them to just head upstairs at the end of the night.
My husband and I both had beautiful suites in the North by Hotel Covington side for getting ready in the morning, and the rooms were absolutely perfect for getting ready with our bridal party/bigger groups! The Hotel Staff were all so helpful and accommodating and we couldn’t be happier that we chose the Lightwell at North Hotel Covington for our wedding reception.
Thank you to Shelby, Riley, Jarrett, Tracy and everyone else who helped us have the most perfect night!
Response from Hotel Covington on 05/08/2025
We're so happy to hear this! Thank you for the wonderful review!!
Molly E
5.0
4/08/2026
We got married at Hotel Covington and everything was PERFECT! The staff is exceptional and we couldn't have asked for a better day!! Everything went so smoothly and we didn't need ...
to worry about a single thing - they took care of every little detail! We're extremely grateful and highly recommend this hotel!
Any questions?
Kylie C
5.0
3/25/2026
Had an awesome experience working with Hotel Covington! Our detailed specialist Tory was always quick and efficient at answering any question we had. Venue was stunning and the day...
was exactly what we dreamed of!
Brynne U
5.0
2/16/2026
We truly cannot say enough wonderful things about our experience with Hotel Covington — especially The Lightwell event space. From the very beginning of the planning process throug...
h the very last dance of the evening, we felt completely taken care of.
The planning process was seamless and genuinely enjoyable. The team was organized, responsive, and incredibly thoughtful in their communication. Every question we had was answered quickly and thoroughly, and they consistently anticipated needs we hadn’t even thought of yet. We always felt heard, supported, and confident that every detail was being handled with care. Planning a wedding can be stressful, but their professionalism and warmth made it feel effortless.
On the day itself, everything was absolutely perfect. The staff made us, our families, and our guests feel so welcomed and cared for. They handled every detail behind the scenes so smoothly that we were able to be fully present and enjoy every moment. It truly felt like they were as invested in the day as we were.
Everything was decorated exactly to our liking — especially the tables. The setup was beautiful and thoughtfully arranged, bringing our vision to life perfectly. Every detail felt intentional and elegant, and walking into the space was such a special moment for us. It was clear how much care went into making sure everything looked just right.
And the food — our guests are still talking about it! The quality, presentation, and flavor exceeded all expectations. We received countless compliments throughout the night and in the weeks that followed. It made the celebration feel even more special knowing our friends and family were so impressed.
The Lightwell provided the most beautiful backdrop for our day, and the team at Hotel Covington delivered an experience that was polished, warm, and unforgettable. We are so grateful for how much care and intention they put into making our wedding the perfect day. We would choose them again in a heartbeat.
Addison T
5.0
12/08/2025
Hotel Covington was an absolute dream for our wedding reception, and we truly could not have imagined a more perfect place to celebrate our day. From start to finish, every detail ...
was handled with such care, professionalism, and genuine kindness that my husband and I are still in awe of how flawlessly everything came together.
Zoe was incredible right from the beginning—she patiently answered all of our initial questions and worked so hard to create a custom package that fit within our budget without ever making us feel like we were compromising. Her support made the planning process feel exciting instead of stressful.
Riley was fantastic in coordinating our room block and helping family members with any issues that came up. Knowing our guests were so well taken care of made everything run even more smoothly and allowed us to focus on enjoying the moment.
Tory was truly amazing in ensuring that every single detail of our vision was not only included, but executed exactly as we wanted. From big-picture elements to the smallest touches, it was clear how much care and attention went into making sure our reception reflected us perfectly.
During the reception, Pam was outstanding—she made sure all of our guests were well cared for and that the evening flowed beautifully. Her presence was calming and reassuring, and our guests absolutely noticed the exceptional service.
My husband and I still can’t believe how perfect our day was. Hotel Covington exceeded every expectation we had, and we are endlessly grateful to the entire team for giving us such a magical, unforgettable wedding reception. We would choose Hotel Covington again in a heartbeat and recommend it to any couple looking for a truly exceptional venue.
Autumn P
4.0
11/18/2025
Riley, Shelby & all of the event staff were fabulous! The venue was beautiful and everyone was easy to work with.
The only thing that wasn't really worth the price was the food, s...
ome of our guests weren't happy with how fatty the meat was. But everything else was great! So I'd really say 4.2/5
Response from Hotel Covington on 12/04/2025
Thank you so much for the feedback! We’re thrilled you enjoyed working with Riley, Shelby,...
and our event team. We’re sorry the food wasn’t what you hoped for, and we appreciate you letting us know. We’ll share this with our culinary team. Thank you for choosing us!
Karly D
5.0
9/15/2025
HIGHLY recommend- we price compared a lot of places and this by far was fantastic bang for our buck. We loved every second spent there and love the all inclusive experience. Thank ...
you HC!
Response from Hotel Covington on 12/04/2025
We are so grateful to have been a part of your wedding day, Karly!
Aya E
5.0
8/30/2025
This is one of the best hotels I’ve stayed at! We stayed here for our wedding back in May as our wedding was at the Madison Event Center. Working with Riley to book our room block ...
was so easy. The hotel was also extremely communicative and quickly responsive. The day of my wedding my shower didn’t have shampoo and I forgot a razor. I used their texting service and they were at my hotel room door within minutes with everything I needed. I highly recommend Hotel Covington for your stay in the greater Cincinnati area. All my friends and family were extremely impressed by the service and the vibe of the hotel. We also love their Coppins restaurant and have gone there often prior to our wedding. What a great place to stay and have your wedding at!
Response from Hotel Covington on 12/04/2025
We're so happy to hear this, Aya! Thank you for the wonderful review!!
Haley D
5.0
8/14/2025
Hotel Covington was an absolute delight to work with for our wedding!!! From our very first interactions, the staff were incredibly thorough, helpful, and kind in answering all of ...
our questions and guiding us through the planning process. The venues themselves were simply stunning - beautifully decorated with a chic, green garden aesthetic that created the perfect ambiance for our special day. Our guests were blown away by the stunning spaces and raved about the exceptional value they provided. We could not have asked for a better wedding experience and are so grateful to the team at Hotel Covington for making our day truly unforgettable.
Response from Hotel Covington on 12/04/2025
Thank you so much for your kind words Haley! We are so glad that we played a role in such ...
a special day for you all. Cheers!
Cadie W
5.0
8/07/2025
We used the hotel Covington for our wedding weekend! We had our rehearsal dinner in the Eva G Farris Ballroom and we had a room block for our guests to stay at hotel Covington the ...
entire weekend!!
We cannot thank hotel Covington enough!
The staff during our rehearsal dinner were so attentive and the food and drinks were amazing!! Jennifer was the lead banquet manager for the night of our dinner and she was awesome! We also worked with Tory while planning our event. She was so helpful and made the entire planning process go smoothly!
The hotel is beautiful, and the staff was so kind and helpful in any ways we needed! All of our out of town guests had nothing but great things to say about the hotel! We stayed over in the north section of the hotel and used two of the suites as our getting ready rooms. The hotel north section is a beautiful add on. We definitely recommend using Hotel Covington for your next event!
Response from Hotel Covington on 12/04/2025
Hi Cadie! Thank you so much for your kind words! We are so happy to all had such a great e...
xperience.
Afua F
5.0
6/09/2025
We got married at Hotel Covington in September 2024 and it was hands down one of the best decisions we have ever made. We knew we wanted a fully outdoor wedding with food and drink...
provided on-site, and HC provided exactly that. I could go on forever about how wonderful every single person was – Ashley was amazing getting us started with HC, then seamlessly handed us over to Riley who was with us until the day of the wedding. The staff was so attentive to our needs, and we were so bummed when the night was over. All our guests (including our sweet doggie) felt incredibly welcome. We have officially made it a point to visit Hotel Covington every few months for drinks, and plan to stay there again for our anniversary. Thank you to the entire team at HC : )
Response from Hotel Covington on 07/08/2025
We're so happy to hear this, Afua! Thank you for the wonderful review!!
L B
4.0
2/08/2025
Venue is very nice and staff is helpful and accomodating.
Response from Hotel Covington on 03/04/2025
Thank you, L B, for sharing your experience with us!
Meghan S
5.0
1/16/2025
We had our primary room block at Hotel Covington and they were amazing to work with. We had another room block because he had a ton of out of town guests and our experience with th...
e Hotel Covington team was infinitely better! They really go above and beyond. All the guests loved their stays too.
Response from Hotel Covington on 03/04/2025
Thank you so much for your kind words Meghan!
Rob R
5.0
11/15/2024
We are so happy with how our wedding turned out! Hotel Covington was such a beautiful venue. Their staff executed everything perfectly! We would highly recommend Hotel Covington.
Response from Hotel Covington on 03/04/2025
Thanks so much, Rob! Congrats!
Melissa S
5.0
8/27/2024
Hotel was absolutely amazing! Guests loved being there. Service wedding weekend was great.
Not pleased with communication of person in charge of helping us set things up. Another...
wedding happening adjacent to our space roughly same time so felt cheated (for both brides) although we were told wedding would over hours before ours took place. Felt nickled and dimed towards end.
Response from Hotel Covington on 03/04/2025
Melissa, Thank you for sharing your experience with us! We're delighted to hear that you a...
nd your guests loved the hotel, and the service during your wedding weekend was great. We sincerely apologize for any miscommunication. Your wedding experience is very important, and we regret that this aspect of your experience didn’t meet expectations. It truly means a lot to us to be part of such a special occasion.
Lauren B
5.0
7/26/2024
Hotel Covington was phenomenal! We were so happy with our wedding experience. They were so responsive, flexible, and helpful, especially Cheyenne who took care of everything for ou...
r wedding. I can express how easy they made everything leading up to the wedding and even more so on the wedding day. The staff was incredible specifically Patty and Jason who went over and above to help make our day perfect. Hotel Covington is perfect for outdoor weddings because it’s already beautiful so minimal extra decor is need! My husband and I highly recommend Hotel Covington!
Response from Hotel Covington on 03/04/2025
Thank you, Lauren! We are grateful to have been a part of it with you! Cheers!
Debbie N
5.0
7/17/2024
We had an outstanding experience with Hotel Covington! From reserving a block of room for our wedding party / guests to planning a beautiful rehearsal dinner to a lovely brunch th...
e morning after the wedding, it was all done with such attention to detail and professionalism and customer service which exceeded all expectations. Riley was our event / room coordinator and was so kind and patient and absolutely outstanding in her communications during the months of planning preceding our event. The service from hotel check in to bar and food service during our stay to room / cleaning service to shuttle & transportation service for all of our guests and everything in between was absolutely fantastic. Every staff member went out of their way to accommodate us and each one of our guests. The Presidential Turret Suite was perfect as a gathering place for our friends and family as well as the perfect bridal suite for the day of the wedding. All of the rooms and suites were beautiful and clean. I can not say enough good things about Hotel Covington. They are a top notch hotel who provides top notch service. I truly believe you will not find a better option for your special event. Moving forward, we will trust and choose Hotel Covington with all of our special events. Thank you to all of the amazing staff who made us feel so welcomed and special during our stay.
Response from Hotel Covington on 03/04/2025
Hi Debbie! Thank you so much for your kind words! We are so happy to all had such a great ...
experience.
Robyn S
5.0
7/08/2024
We had our wedding reception in the Lightwell by Hotel Covington North and absolutely loved it. The room itself is stunning with the beautiful bar, the glass ceiling above the larg...
e dance floor, and the pool details throughout. We had 250 guests and everyone fit comfortably in the room with enough space for a live band and the buffet. The buffet dinner was fantastic and all of our guests raved about the food saying that it was some of the best “wedding food” they ever had! The bartenders and staff were great all night and they even helped clean up our decorations at the end of the night. Our guests enjoyed the discounted rate rooms and jumped on the opportunity to stay the night at Hotel Covington! We worked with Riley on all of our wedding details and she was amazing to work with! She answered our millions of questions and was accommodating to our requests to ensure that our day was super special. We would definitely recommend Hotel Covington for your wedding venue!
Response from Hotel Covington on 03/04/2025
We're so happy to hear this, Robyn! Thank you for the wonderful review!!
Katie C
5.0
6/20/2024
When looking for a venue for our anniversary dinner, I wanted a place in downtown Cincinnati that held a classy black and white city vibe. Hotel Covington was my number pick! When ...
planning Riley and Zoe were expert helpers. They made it so simple and stress free. Leading up to the event day they were on top of all the needed details and finalizing all the last minute items. On the day of our event they were so easy to coordinate a time to setup, their staff helped ensure everything was there and in the right spot. When we arrived for the dinner the staff was well prepared with drinks and food. The lead captain had everything time perfectly. The food was amazing, the presentation was beautiful and the staff was extremely kind. Our dinner went just as planned and I am so very glad to have spent the evening at Hotel Covington.
Response from Hotel Covington on 03/04/2025
Hi Katie! Thank you so much for your kind words! It was an absolute honor to be part of su...
ch a special day! Cheers
Abby S
5.0
12/16/2023
We are an out-of-town couple and the ease of everything and everyone being together and taken care of was exactly what we needed! Hotel Covington did a fantastic job. It’s beautifu...
l inside and out and the staff was friendly. Our ceremony, cocktail hour and the majority of our photos were all outside in the courtyard area. Our day-of-coordinator, Megan was wonderful to work with and she also catered to our families throughout the weekend. I wish we would’ve had a better rehearsal space instead of a conference room, but really that’s it. All around, perfect October weekend!
Response from Hotel Covington on 02/26/2024
Thank you so much for your kind words Abby! We are so glad that we played a role in such a...
special day for your family. Cheers!
Zoe C
5.0
12/07/2023
The Madison Event Center was the perfect venue for our Wedding Day! From start to finish, The Madison team took such great care of all our needs and made us feel so special. The pl...
anning process was very easy and stress free because they offer an all-inclusive package and handle everything on site, so we didn’t have to do much. We enjoyed working with the Details Specialist, Riley. She made sure no detail was missed while offering great advice too! It was nice having Hotel Covington next door, we took advantage of the Wedding Room Block offerings, Suites to get ready in on the day of, and we even hosted our Rehearsal Dinner and Welcome Reception at the Hotel! Our family and friends loved the convenience of it all! When it came to the night of our Wedding, everything was truly perfect! The Madison provides a Banquet Captain to take care of everything throughout the night, our Captain went above and beyond our expectations. We have such beautiful memories to carry with us and are beyond thankful for The Madison & Hotel Covington bringing our dream Wedding to life!
Response from Hotel Covington on 02/26/2024
Thank you for the great review, Zoe! Congrats!
Andrea T
5.0
11/22/2023
We had our rehearsal dinner in June in the Scheper Dining Room. Throughout the entire process, the communication and timeliness of your responses were impeccable. We always felt in...
formed, supported, and valued, which significantly contributed to the smooth and stress-free planning of our rehearsal dinner. Your team's professionalism shone through in every interaction, creating a sense of confidence and trust that was incredibly reassuring during the lead-up to our special day.
On the night of our rehearsal dinner, the exceptional service and genuine joy your team displayed made the evening truly memorable. The attention to detail, the seamless execution, and the warm smiles of your staff added a special touch that did not go unnoticed. We felt taken care of and could genuinely sense the passion your team has for creating memorable experiences.
A special note of gratitude goes to Cheyenne, our main planner, who played a pivotal role in ensuring every detail was thoughtfully considered and flawlessly executed. Cheyenne's professionalism, attention to detail, and genuine enthusiasm for her work made a significant impact on the success of our rehearsal dinner. We are truly grateful for her dedication and the personal touch she brought to the planning process.
Response from Hotel Covington on 02/26/2024
We're so happy to hear this, Andrea! Thank you for the wonderful review!!
Karen P
5.0
11/15/2023
Everything about our wedding day was pure magic. We are so grateful to the Staff and Events team at Hotel Covington! Wish we could live the day over and over again! Would HIGHLY re...
commend this venue to anyone looking to have an elegant wedding and be treated like royalty by any staff member they meet!
Response from Hotel Covington on 02/26/2024
We are so grateful to have been a part of your wedding day, Karen! Thank you for the posit...
ive review!
Natalie K
5.0
10/12/2023
Hotel Covington was the most amazing venue! Cheyenne and the rest of the team were so easy to work with and always quick to respond to any questions. The whole process was seamless...
and so organized. It felt like I didn't have to worry about anything the day of and knew it was handled!
Response from Hotel Covington on 02/26/2024
Natalie, we love hearing this! We are thrilled your Wedding Day was perfect.
Kristen C
4.0
10/09/2023
This is a hot venue so we did have to book in January 2022 for our September 2023 wedding. Cheyenne was on top of all the details and made me feel secure throughout the planning pr...
ocess about the status of our event. Although there were still a lot of pieces we had to coordinate ourselves, Cheyenne was regularly checking in, staying up to date on our plans, and giving helpful recommendations as we went along. Our only two bumps we hit were with the timeline for our day and the ballroom itself. When booking the event our ceremony was booked for 5pm-6pm and our reception was booked for 7pm-12am. When booking I had asked what would happen with the hour in between and was told it would be a cocktail hour so I thought nothing of it. When we were about a month out from the event Cheyenne reached out to let us know that it was a mistake and asked if we wanted to bump our reception up. Since we had already printed and sent invitation showing the end time as midnight we were not wanting to do this. Thankfully, Cheyenne and the event team were willing to work with us to make it right and extended our reception to be 6pm-12am at no additional cost to us. The other bump was that in the year and a half between booking the venue and our event, renovations were done to The Crystal that we were not notified of. I discovered them when we went for our food tasting and we saw the room for the first time since booking. The room is almost fully mirrored and they had applied an antique glass effect to them that I really disliked. There wasn’t anything we could do about this with the event being less than 2 months out and the other reception spaces being booked. This was disappointing, but ultimately on the day of just didn’t matter at all. I only wish we had been given a heads up at the time of renovations so that we could have pivoted plans to a space that was more our aesthetic and vibe. Our ceremony was held on The Lawn at Hotel Covington. I can’t say for certain, but I think there were at least two other weddings happening at the venue on our date. Initially this made me nervous, but you could hardly tell. Our party wasn’t interrupted at all! The Lawn is absolutely stunning and was the perfect backdrop for our ceremony! It was also a fun bonus that my room in the hotel overlooked The Lawn. As I was getting ready throughout the day I could look out and see the florists progress, I could see our guests arrive, and I could watch my husband process down the aisle with his parents. I’ll also note that the hotel is pet friendly which was amazing! We had our dog in our wedding and she was able to stay overnight with us. It was super convenient to have her participate in our ceremony, and then to be able to drop her off up in our hotel room before heading over to the reception! Our reception was in The Crystal Ballroom. It was nice to be right on the first floor and the space comfortably held our ~150 guest wedding with room to spare! I only wish the tables had been more spread out and spread further back towards the entrance of the room. They felt very cramped together which seemed unnecessary given all the space that was open at the end of the room. The price tag looks steep at first glance, it ended up being on par with other more venues we looked at once you factored in caterer, bar services, decor rentals, tables/chairs, and linens. I highly recommend for couples looking to have a smoother planning experience with less moving parts from outside vendors.
Response from Hotel Covington on 02/26/2024
Thank you so very much for taking the time to leave such a detailed and thorough review, K...
risten. We are so happy you had such an amazing experience!
Rose N
5.0
9/20/2023
Professional, courteous, responsive and helpful staff from my first contact through the evening of our event. Food was delicious and space beautiful... all for a very affordable ...
price. Thank you Riley and Chenae and the lovely ladies who served for making my son and his fiancée's rehearsal dinner a beautiful evening!
Response from Hotel Covington on 11/14/2023
Thank you, Rose! We are so happy to hear this and honored to have been a part of kicking o...
ff a memorable weekend!
Sierra L
5.0
7/09/2023
The Madison and the Hotel Covington both did a phenomenal job on making our special day go as planned and as smoothly as possible. We loved every aspect of the weekend, and so did ...
our guests!
Response from Hotel Covington on 11/14/2023
We're glad we could help make your special day less stressful. Congratulations! Thanks for...
the great review, Sierra.
Tati B
5.0
4/06/2023
We just had our wedding last week and I can not recommend HC enough! We had so many of our guests come up and say how convenient it was to have hotel, ceremony and reception at the...
same spot. Riley is fantastic to work with and super helpful during stressful days. Everyone from bartenders, staff, managment to front desk- top notch. Highly recommend!! Venue is beautiful and so many awesome spots to walk to!
Response from Hotel Covington on 05/03/2023
We're glad we could help make your special day less stressful. Congratulations! Thanks for...
the great review, Tatiana.
Olivia D
5.0
1/31/2023
Cannot rate Hotel Covington high enough! The effort and care the staff gave us made us feel like we were staying at a friend's house. The space was so beautiful and they were so sw...
eet to all the requests and details we wanted for the big day! Thank you Riley and team for everything and more!
Response from Hotel Covington on 05/03/2023
Thank you so much for your kind words Olivia! We are so glad that we played a role in such...
a special day for your family. Cheers!
Solomon W
5.0
12/20/2022
We enjoyed working with the entire staff @ Hotel Covington and the Madison for our Wedding and Reception. Riley was so wonderful and thoughtful to work with on the planning side ...
of things. And the Hotel, Restaurant, Bar, and Event Staff (Zack specifically) knocked it out of the park during our big day(s).
Response from Hotel Covington on 05/03/2023
Solomon, we appreciate your praises! Thank you for taking the time to share!
Kaleigh O
5.0
12/06/2022
We held our wedding ceremony and reception at Hotel Covington in October 2022. We worked with Zoey to coordinate event details ahead of time, Heather to plan our room block, and De...
zeray to coordinate the weekend of the event. In addition, we had lots of help the weekend of our event from the folks at the front desk in guest services, and the folks working the valet stand. Everyone we worked with was so kind and helpful, which made our wedding a wonderful experience!
Their event spaces are really beautiful, which made for great photos, and also helped us to streamline our decor so we didn’t need to purchase a lot of extra decor or deal with hauling it around. The lobby is also a beautiful space with a really fantastic craft cocktail bar and delicious food, which made it a perfect space for our guests to gather the night before our wedding and after the reception for those who wanted to keep the night going. Our guests gave really positive feedback about their experience at the hotel!
The catering food is pretty standard wedding fare, and you do have to use their inhouse kitchen. I liked the convenience factor of having it all built in, so that worked for us. We added on a selection of plated cakes for dessert and flatbreads as a late night snack, which were both really delicious and probably our favorite part of the meal!
The Sales Manager Amber did a really thorough job of showing us all the spaces, and reviewing their policies/package options with us at our initial tour before we signed a contract, so there were no surprises. We were really happy with our choice and would recommend anyone planning an event to check out Hotel Covington!
Response from Hotel Covington on 05/03/2023
Kaleigh, we appreciate your praises! Thank you for taking the time to share!
Jillian S
5.0
11/22/2022
We got married on the lawn/courtyard at Hotel Covington and everything was incredible. Riley and Dezaray were great to work with leading up to the event and as our day-of coordinat...
or, respectively. The venue's beauty speaks for itself, so we barely had to decorate, but due to getting married in November, we opted for tents. The tents were clear, which made you still feel connected to the elevated design of the hotel, and we were given until the week of the wedding to decide tents or no tents, which was so helpful. We had our ceremony on the lawn, cocktail hour in the lobby while the staff flipped the lawn to become the reception and dance floor area, and then proceeded with our reception in the full courtyard. For all the logistics involved, everything went extremely smooth, and on top of that, the entire staff was truly amazing. They took time to make sure we, as well as our guests, were really taken care of--one staff member even brought out her personal jacket when my grandma mentioned she was chilly. Thank you to Hotel Covington staff for making this night unforgettable in the best way!
Response from Hotel Covington on 05/03/2023
Thank you so much for your kind praises, Jillian! We are so thrilled to hear this. Cheers!...
Jessica B
4.0
11/15/2022
I had my ceremony on the lawn at Hotel Covington and it was BEAUTIFUL. I loved this venue for it's rustic vibe, but also because it is already so gorgeous that I only had to do mi...
nimal decorating. The lobby is so cute and a great place for guests to hang out before/after the wedding. I worked with Jim when it came to hotel blocks, and he was always so helpful and answered all my questions.
I will say that I did have one negative thing happen while there that doesn't have to do with the ceremony venue, and it was to one of my guests regarding her hotel room. She realized when she was checking out after the wedding weekend that she was missing a very valuable ring and a pair of earrings from her jewelry bag. She never wore the earrings and the ring she only wore one night, and she put it back in the bag. She didn't use the safe, so there wasn't anything we could really do, but it was really disappointing that she had jewelry go missing that only would have been accessible by the her, her husband, or hotel staff in the room. Just sharing my experience with others so you can warn your guests to make sure they put valuables in the safe. The missing jewelry was never recovered.
Megan K
4.0
10/19/2022
Hotel Covington Eva G Ballroom was absolutely beautiful for our reception!! The staff was all wonderful to work with. They set everything up for our reception and it looked amazing...
! They did use the wrong bar package for us at the start of the wedding but our event coordinator quickly fixed it. Food was of course amazing! Overall we had a great experience with Hotel Covington from start to finish.
Response from Hotel Covington on 05/03/2023
Thanks so much, Megan!
Gabrielle S
3.0
8/22/2022
We had our wedding at Hotel Covington two weeks ago and overall our experience was good. We absolutely love the venue it's so beautiful and it was perfect for our old Hollywood gla...
m aesthetic. However, we felt the expectations they set for us on the level of service and attentiveness day of and the days leading up to fell short. From day one we were told we were given one "complimentary hour" for the hotel staff to setup our reception. I was instantly concerned with the time slot allotted but was repeatedly reassured that there's a whole team and they do this every weekend. We were told there were a few things we'd have to setup ourselves such as our neon sign and stand but then a few weeks leading up to the wedding were told we'd also need to setup our own centerpieces they were "more detailed". They were pretty standard as far as wedding centerpieces go, but with 18 tables that was a pretty big task to only be aware of two weeks before the wedding. Then 2 weeks before we were asked if we wanted to setup our own reception or if we wanted to have "one" of their staff members do it. We didn't even know that was an option to setup ourselves and so we of course hadn't planned a time to even do so the week of. We ended up having to scramble to ask the wedding party to help us setup before the rehearsal. We made an apt with our event coordinator to setup and were told she'd be there to answer any questions. When we arrived for our apt we had the front desk notify our event coordinator and asked her to come and meet us but she just never came. So we had no one there to help us or tell us what the table numbers were. We stood around for 30 min (an hour before our rehearsal) because the seating chart attachment in a previous email wouldn't open up. Prior to this our event coordinator was overall very friendly and quick to respond! We were also told we'd have a day of coordinator to basically run the show the day of the wedding. We assumed this meant all day. Apparently, they only meant we'd have a coordinator for the reception but no one to actually help day of with facilitating where to go for our first look, letting guests know how to get to the lawn, etc. We were told our photographer should handle all of that which thankfully our photographer was amazing and she did. Our event captain, Patty, was the bomb! Patty was a God send and very on top of things.
The room blocks were also a pain because you are held to 80% attrition of the rooms that don't get booked and have to put a card on file. We didn't feel comfortable taking that on so we opted not to and then were told we couldn't get the half off discount for having our wedding there for the 2 suites we were booking for 2 nights so the groomsmen and bridesmaids could get ready in them the day of. This would've been another 2k just for 2 rooms to get ready in. I pushed back on this with the sales manager and she was at first very sassy and not pleasant to work with. She did however reach back out shortly after our initial call and said she'd spoken with her manager and would still give us the discount she wanted us to have a good experience. We of course were very grateful and appreciative that she rectified the situation. Overall, we'd still have our wedding at Hotel Covington we love the aesthetic but didn't have the smoothest experience working with the event staff.
Response from Hotel Covington on 09/09/2022
Thank you for your feedback. We are so glad we had the opportunity to speak with you over ...
the phone, Gabrielle. We appreciate your feedback and your time very much! Congrats again to you both!
Cincinnati S
5.0
7/27/2022
We had our wedding at Hotel Covington this past weekend and everything was perfect! Working with Riley to plan the event and Patty and Jeri on the day-of made it incredibly easy on...
us. All of our out-of-town guests couldn't stop raving about the food, staff, and the hotel! Thank you so much!
Response from Hotel Covington on 09/09/2022
Hi Kanako! Thank you so much for your kind words! We are thrilled to hear you had such a g...
reat planning experience & perfect day. Thank you for taking the time to share your feedback! Cheers!
Brittany S
5.0
6/19/2022
We had our rehearsal dinner at Hotel Covington in the lawn! It was beautiful. We rented a tent of possible rain but regardless of rain or not, it made it more intimate and we loved...
it! The food was great and the staff were great too! They made the design process super easy and I would highly recommend!
Response from Hotel Covington on 09/09/2022
Brittany, We love hearing this! Thank you for sharing with us your experience & for choosi...
ng us for your rehearsal dinner location! Congrats!
Meg R
5.0
12/09/2021
I could not rave enough about Hotel Covington or the service they provided! Zoe was absolutely incredible to work with on planning the wedding and the day of team executed flawless...
ly. We had our ceremony, cocktail hour and reception all at HC as well as stayed at the hotel and it was such a seamless experience. No one had to worry about transportation and guests complimented the flow of the wedding so much and how nice it was to transition from one space to another. Also, the food was incredible! Highly recommend the brisket if you get married here
My only tip - plan for 25-50 less guests than you think will show up and use that number for the contract! You have to pay for all guests in the initial contract even if your count is lower but you can always add!
Response from Hotel Covington on 04/20/2022
Thank you so much for the great review, Meg. We are so excited to have been a part of your...
wedding day!
Elizabeth P
1.0
12/05/2021
Hotel Covington promised to set up our ceremony space yet did not have it done for our wedding. Our ceremony was delayed by over 30 minutes while guests waited in the lobby for hot...
el staff to hurry and decorate the courtyard. We were promised an easel for the reception to display our seating chart. No easel was provided and the seating chart was spread across our guest book table instead. We had 20 less guests than we planned and paid for, but the staff still ran out of napkins and plates during the cocktail hour. During photos, the bartender was asked to watch our bouquets and then our 5 vases and bridesmaid bouquets turned up missing, and still have not been recovered. Meanwhile, the bartender failed to cut off guests who abused the open bar. At the end of the reception, my family was tasked alone with cleaning up and removing all decorations from the ballroom.
When we stayed at the hotel, there was a Spectrum cable outage and could not access any television for the entire night. While the venue is beautiful, it was not worth the unprofessional service and was not near what we discussed with Hotel Covington.
Response from Hotel Covington on 12/13/2021
Thank you for sharing your feedback, we are very sorry for the issues you experienced. Thi...
s is not typical of our team and we would love the opportunity to further discuss your experience. At your earliest convenience, could you please call us at 859-261-1117.
Keara F
5.0
11/10/2021
We had our rehearsal dinner at Hotel Covington and could not be happier with how perfect it was!! The entire staff was incredibly helpful, nice, and easy to work with, the food was...
amazing - all of our guests raved about it, and the atmosphere of the room we had was so intimate and cozy. It was all perfect for our group. We highly recommend Hotel Covington to anyone booking an upcoming event. We would give them more than 5 stars if we could!
Response from Hotel Covington on 04/20/2022
We are so happy to hear this, Keara! Congrats!
Beth M
5.0
8/30/2021
We could not have been happier with Hotel Covington. It is a really cute, fun, and beautiful venue. The staff there is incredibly helpful and amazingly organized. They were easy t...
o work with through the planning process and everything went really smoothly the day of the wedding. It is a really awesome venue. I highly recommend it!
Response from Hotel Covington on 12/13/2021
Thank you for the praises Beth! We appreciate you!
Amanda J
5.0
8/28/2021
We got so many compliments on our venue! Hotel Covington was gorgeous inside & out on our day-of, and everything went off without a hitch! Our reception & ceremony were out on the ...
courtyard & it was beautiful. Amy & the staff made sure everything went smoothly day-of, and always made sure I had everything I needed (even if I didn’t realize I needed it!). Would definitely recommend this venue!!
Response from Hotel Covington on 12/13/2021
We're so glad that you had a wonderful day, Amanda & that our night of staff made the even...
ing enjoyable! Thanks for the great review!
Erin K
5.0
8/25/2021
Where do I even begin?! My husband and I had to cancel our original wedding plans and picked Hotel Covington 8 months before our wedding. Zoe made everything an absolute breeze! Sh...
e answered all of my crazy questions and I felt confident that she would make our day perfect. And that she did! Amy, our day of coordinator, worked her tail off all night! She even had a slice of cake from each of our tiers in a box ready for us at the end of the night. I had an exact vision of how the venue would look like with all of our decor and the Hotel Covington team knocked it out of the park. I could not recommend Hotel Covington more!
Response from Hotel Covington on 12/13/2021
We're glad we could help make your special day less stressful. Congratulations! Thanks for...
the great review, Erin!
Jennifer J
5.0
7/29/2021
Hotel Covington was amazing! Beautiful venue, food was amazing. We had 100 people and the Scheper Dining Room and Eva Farris Ballroom were ideal for our ceremony and reception. Ou...
r servers at the reception were awesome! Everyone kept complimenting how nice everything was!
Response from Hotel Covington on 12/13/2021
Thank you so much Jennifer for the review! We're so thrilled The Scheper & Eva G Farris Ba...
llroom were perfect for your wedding day! Cheers!
Katie N
5.0
5/11/2021
I wish I could put into words how immensely thankful/grateful I am for the Hotel Covington/Madison staff. Our wedding day was better than anything I could’ve ever dreamed of. The r...
oom, the food, the staff, the experience… it was all perfect. It was a fairytale and a day that will play over and over again in my head. If you are thinking about holding your wedding at Hotel Covington/The Madison—BOOK NOW. You won’t regret it.
If I could give HC more than 5 stars, I would. We help our rehearsal dinner and our ceremony at Hotel Covington and we received nothing but rave reviews. It was truly everything I ever imagined.
Zoe helped turn my wedding vision into a reality. She was with us throughout the entire process, answering every little question I had and ensuring my wedding day was everything I wished for. She is truly one of the sweetest souls and it really was a joy working with her. I don’t know if I could’ve made it through COVID wedding planning without Zoe. Zoe and all of The Madison staff were so helpful in dealing with COVID protocols.
I also would like to shout out Patty Cunningham, our night-of coordinator. She was absolutely amazing. She not only made sure my husband and I were taken care of all night, but also our parents. She made sure to box up each flavor of cake/cake pops and she is the only reason we got to try our wedding cake. She was our wedding night fairy godmother. Her attentiveness did not go unnoticed and she deserves all of the accolades in the world.
Response from Hotel Covington on 06/28/2021
Hi Katie, thank you so much for taking the time to leave a detailed review. We are so happ...
y you had an amazing experience with us - despite COVID. Cheers to you!
Morgan R
5.0
10/26/2020
We had an amazing experience at Hotel Covington! The staff went above and beyond to make our wedding perfect. We used the outdoor courtyard and guests kept commenting on how beaut...
iful it was. The food was delicious and the wait staff were fast and professional. Couldn't have asked for anything more!
Response from Hotel Covington on 06/28/2021
We're so glad you had a wonderful wedding day and your guests enjoyed The Courtyard! Thank...
s for the great review!
Kaitlin W
5.0
10/01/2020
I wish I could give more than 5 stars for Hotel Covington! We had our wedding here 9.24.20 and it was the best day ever - every minute more amazing than the next. Zoe, our event de...
tails specialist, was awesome - so responsive and helpful! Ashley, our day of event lead, was fantastic! Jim helped us with our room block and they accommodated our requests perfectly. Everyone from the servers, bartenders, bellman - made our special day perfect! Even though we had to postpone our original April date, it was perfect because the September wedding for our outdoor Courtyard wedding was stunning and HC was flexible with rescheduling. We also had our post-wedding brunch in the courtyard and the food was fantastic. Wouldn't have changed a thing! XO
Response from Hotel Covington on 06/28/2021
Thank you so much for your kind words Kaitlin! We are so glad that we played a role in suc...
h a special day for your family. Congrats!
Rachel T
5.0
9/20/2020
The first and most important aspect for our wedding was to find the perfect venue. We wanted a modern, beautiful setting; but more importantly, since we were planning this from Cal...
ifornia, we wanted a venue that included everything, and Hotel Covington provided it all. We held our ceremony on the lawn and our intimate reception in Schepers' dining room, and the night was absolutely magical.
In the early stages of planning, I believe Hotel Covington was acquired by Madison Events, so there was a bit of shuffling with employees including our point of contact a few times. However, they were always completely transparent and prompt to let us know when these changes were occurring, and eventually we ended up working with Zoe Mendenhall, who was absolutely amazing to work with. No matter how many ridiculous questions I could come up with, she always cheerfully answered them and responses to emails came within a day. She truly helped to keep me sane while planning a wedding from the other side of the country. The day of the wedding, we also worked with Patty and a few others that kept the day moving along perfectly.
On top of incredible staff, the food was absolutely phenomenal. Several people told me that it was the best wedding food they had ever had, and it really was delicious. I wish I could have those chicken meatballs every day of my life! They were even able to make a few adjustments to specific items to fit our menu.
Finally, the hotel amenities were beyond perfect for accommodating our guests. We easily set up a block, so many guests stayed for the weekend. The convenience of having the wedding, a restaurant, and guest rooms all in one building can't be beat for an eventful weekend (plus you can just delete the whole "transportation" portion of your wedding budget, lol).
I could say so much more about Hotel Covington, but the main thing I want anyone reading this to know is that if you go with Hotel Covington for your wedding venue, you won't regret it. I couldn't have asked for a more perfect wedding weekend!
Response from Hotel Covington on 06/28/2021
Thank you for taking the time to leave a detailed review Rachel. We are sorry for the shuf...
fling, but are so happy to hear you had such an awesome experience! We appreciate your praises! Cheers!
Meghan T
1.0
8/20/2019
This venue was my fiancee's top choice. I contacted Hotel Covington through The Knot conversation in June 2019 for a February 2021 wedding. The representative I spoke with informe...
d me that they do not book more than 18 months out, and to reach back out in a few months. While I appreciate time constraints, I prefer to plan ahead, and I only wanted to tour the venue to see if it was even something I would want. Regardless, I waited until the beginning of August 2019 and emailed again, as it is now 18 months. I did not hear back for a week, so I called and left a voicemail. I did not hear back for several days, so I emailed again. The rep emailed me back a few days later asking when I wanted to come. This was frustrating because now this process is taking even longer while we go back and forth, instead of the rep just telling me some time slots and allowing me to choose one. So, I had to email back and ask tour availability. I did not hear back for two days, so my fiancee called and left a voicemail. It has been a few days since then, and I still have not heard back. Professional courtesy is 48 hour turnaround. This does not bode well for planning the most important day of my life. If I hear back soon and am impressed by the tour, I may raise the stars.
Response from Hotel Covington on 02/13/2025
Thank you for sharing your feedback. We genuinely appreciate hearing from you and we under...
stand that your experience with the previous management company didn’t meet your expectations. While we are sorry to hear about the challenges you faced, we want you to know that we are fully committed to providing a much-improved experience to all couples moving forward.
Trisha T
5.0
8/01/2019
Thanks to the staff at Hotel Covington! My wedding reception was amazing. They had some of the best pricing around. Everyone keeps telling me how gorgeous everything was and how th...
e food was amazing. I went with the entry level food package but after my tasting I wasn't worried. Brianna was my wedding coordinator and she was fabulous! She didn't nickel and dime me with upgrades. Threw in a few things at no extra cost. We had one small hiccup along the way and to make up for it they threw in the Simple Photo Booth which was a HUGE hit among my friends and family. The pics are so fun and great! My signature cocktails were wonderful. The rooms were gorgeous. They were on top of everything! I can't rave enough about how great everything was. The entire staff from Daisy, Brianna, Megan, even the valet guy provided top notch service! Thank you everyone for helping us make our special day so wonderful!
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