Hotel Northampton has the most beautiful grand ballroom for a wedding and they turned our day into a real life fairy tale. We truly were so happy with how every detail was taken care of by Brianne (we went over a lot of details) and her team..., Tori (head banquet manager) and Jonathan, in particular were excellent! It was nice to have the person you were speaking with throughout the entire process be there as you step out of the limo. It was actually a relief during the madness to see Brianne and literally stop worrying; and with a bridal party of 16 that can be challenging. As an Italian bride, all I wanted to eat were the food groups I had given up for months, so I indulge in the pasta with vodka sauce (which was the best I had ever had) and the dessert. The table filled with desserts was amazing! Other guests said their meals were delicious, hot, and fresh. I think our only minor complaint would be with the front desk/hotel bookings, which is almost a separate entity, because Brianne handles the event itself. There was some confusion on the valet for all guests, but my mom talked to them and it was resolved quickly that day. They said it was only for those staying over night which wasn't true. For room blocks, I would speak to Ruby (in charge of the hotel portion) at the beginning and let her know what you expect and get all your questions cleared up. For example price/room type. They give you 10 rooms at one rate, (make sure you say you want "x" amount of 2 double beds, or queens for your room block) but the next 10 went up another $10, and that was unclear why. It states in the contract it can go up, but it shouldn't within 2 weeks of booking. They did work with us, and ended up giving us 20 rooms at the lower price, which was nice. Not every guest got their welcome bags when they checked in either, some people had to ask or didn't get one at all. Our bride/groom suite was amazing!!! The room they provide was just perfect! I was concerned that I may have wanted a double balcony, but I would stick with the one they offer with the package. We had champagne, fruit and chocolate covered strawberries waiting for us at the end of the night. You are in good hands with the event staff at Hotel Northampton. Brianne didn't do very much reassuring that it was going to be best day/night of my life, and I know now that it would have been unnecessary. She was confident in her people and knew everything will be executed as planned. Brianne knew it was going to be beyond my expectations without having to say anything and she was right. We were more than pleased with the level of service and quality Hotel Northampton had shown our family and our guests. Thank you, Brianne and your team for creating a wedding "dream come true" that we will never forget.