Hyatt Centric Chicago Magnificent Mile

y Mom/Mother-in-Law actually ENJOYED talking with him (Who say's that about wedding vendors?!). He made everything seamless and easy, including a wedding date change because of COVID. His team, Alyssa and Elizabeth were a tremendous help in the year leading up to the wedding. With having ~100 wedding guests staying at this hotel, they received a lot of calls and were patient with everyone. They also had a great deal with having the Groom and Bride have a suite with an amazing price (and SURPRISE upgrade to the king suite when we arrived!). The premises are recently updated and the location is near everything downtown. Debbie and her team at the front office made the entire weekend an ease with check-ins, welcome bag deliveries, coach bus/limo parking and adding rooms to the wedding block last minute. I cannot wait to stay here again. Thank you for making my wedding weekend even better than I thought it would be!

tions in a professional and timely manner. The rooms are comfortable, modern, and clean. The location is perfect to all things on the mile. I would not hesitate to books rooms here in the future!

or how the event went. We worked with Rachel Soskin as our primary contact with the hotel and as the hotel's event planner. She was absolutely fantastic. We continuously felt like she prioritized our vision for our day. In the months leading up to the wedding, Rachel was extremely prompt in responding to my many emails and questions. I never had an interaction with her that was anything short of gracious and informative. We did a tasting at the hotel which was smoothly planned and set up to ensure our input at every step. The hotel's catering staff worked with us to avoid allergies present in our wedding guests, even going so far as to make special desserts for one guest with a lactose allergy and another guest with an egg allergy. The rehearsal and rehearsal dinner went beautifully. When one outside vendor was running late, Rachel intervened on our behalf to ensure that this vendor showed up, and she worked with the on-site catering staff to move the rehearsal dinner earlier while we waited for the vendor to arrive. When we stated that we wanted a very short ceremony with the hors d'oeuvres hour immediately following, Rachel and her team worked with us to make sure that happened. We felt supported during the entire planning process. For the wedding itself, we had our ceremony, hors d'oeuvres hour, and reception all at the Hyatt. Rachel and her team orchestrated every detail with perfection. Every detail we wanted was present. I cannot state enough how incredible the food was. We have gotten so many compliments from wedding guests even months later about how fantastic the food was. As a further sign of how pleased we were with everything, for our one-year anniversary, I reached out to Rachel about having a private dining event for my spouse and I at the hotel with the food from our wedding. All the same timeliness and kindness was present in these interactions as well. A year later, the food was still as incredible as we remembered. We look forward to many more stays at this hotel. If you're planning a wedding in Chicago, do yourself a favor by having it at the Hyatt Centric Mag Mile location. I've recommended this location to other engaged couples that I know. If we had to do it all over again, we would choose them every time.

n the team from the lead event director to the front desk staff to the bar tenders made us and our guests feel so special and welcome. The events team worked seamlessly with us and our wedding planner to create a dream reception. They listened, offered suggestions when we seemed a little lost, and brought our vision to life. They took care of every last detail so that we could relax and enjoy our special day. Our guests raved about the food - which was of course incredible. We even got to meet the head chef during our tasting. I highly recommend partnering with the Hyatt for your wedding. We have nothing but great things to say! (Our wedding was June 9, 2018)

th she was very welcoming and excited to help plan my wedding. She is the very best and I’m thankful I got to work with her. All my guest keep telling how nice the venue was, and how awesome the food taste. I’m over the moon with how my wedding turned out and I thank Elizabeth and the Hyatt for that.

ur guests raved about how fantastic our reception was. Alyssa and Rachel were simply wonderful to work with. My husband and I could not have been happier.

y competitive, but our deciding factor in choosing a Venue was Claire. From the first meeting, she sat down with us, and talked to us about our vision for our wedding, even before we knew what we wanted. Other coordinators gave us a tour, a price list, and a nice trinket. Claire gave us a VISION about our wedding based on our fledgling ideas, and she brought it to life. You can't put a price on her expertise and the execution her team brought to the table. And I haven't even mentioned the food! The meal they crafted was personalized and delicious. It really reflected who we are as a couple. It's not just "Steak" or "Salmon," it is a dining experience. you know how they say that you don't eat at your own wedding? We ate. and I ate from my wife's plate when she changed dresses. it was THAT good. Also, the mixologist came up with drinks that captured our individual tastes perfectly after just sitting with us and getting to know us. And the dessert table? definitely a must have and a huge hit. The biggest hiccup for the wedding was when an outside vendor delivered items to another Hyatt in Chicago. did we know about it? No, because Claire and her team took care of it. I know I talked about Claire a lot in this review, but I can not stress how amazing she is. If you have your own ideas, she brings them to life. If you're unsure about things, she works with you and gives ideas to help you along the way. When you look around for venues and talk to the other coordinators, ask yourself "Is this person someone I will trust with the most important day of our lives?" For us, it was Claire. If you go with her, you will never regret it. Claire, if you ever read this, thank you from the bottom of our hearts.

erpriced. When we saw the Hyatt Centric Mag Mile's recently renovated ballroom, we knew we had to have it there. The ballroom is beyond gorgeous and modern, the food is actually DELICIOUS and not "typical wedding food" (also perk is all beer served was local craft beer!) , but also the event managers, Claire and Vicki were incredibly helpful throughout the entire planning process, answering emails promptly and making sure we had the wedding of our dreams. Our wedding day went off without a hitch (and working in PR, I know that's never true, but really if anything was askew we or our guests didn't know about it). Claire and Vicki were always two steps ahead of us making sure everything ran smoothly - Vicki even brought in her own steamer to make sure my traveling bridesmaids didn't walk down the aisle in wrinkly dresses. I would suggest the Hyatt Centric Mag Mile to anyone i know getting married in downtown Chicago.

zing in every aspect, she's so great on the communication level, you could plan the whole wedding by emails, and meet face to face to finalize things, with her a team of a wonderful people starting with Banquet manager Alyssa , and head of waiters Jim , and of course the Chef. The food service was just great, food served on time, tables were cleaned properly. I can't emphasize enough that without the magnificent help that we got from Claire, we couldn't pull it off.

that our wedding was in Chicago (my hometown) but my husband and I live in Los Angeles. Alyssa was more than accommodating in making sure to schedule face time meetings for me to see the venue, scheduling appointments around me flying into town and answering phone calls and emails like the superstar she is. She worked with us diligently to make sure everything was exactly the way we wanted it. The food was impeccable, the bridal suite (presidential room) was breathtaking and the cocktails and late night taco bar had our guests raving!! I'm so sad that the day is over after nearly 15 months of planning, but the memories will last us a lifetime. I couldn't be a happier bride!

mentary snacks, chocolates and champagne for our rehearsal dinner night and wedding morning. They were also very accommodating with me increasing the number of rooms in our block as more guests made reservations (you have to commit to 50% of the rooms in your block being reserved so we started with the minimum and increased continually). They also helped me with scheduling and delivering lunch to the 'girls getting ready' and 'boys getting ready' rooms day of, they were delicious and reasonably priced for hotel room service.

hotel into a boutique/modernistic hotel in Streeterville. We worked with Nell Oz who was readily available to answer our questions and communicated pricing and information to us quickly and accurately. As with any major event, there were a couple of hiccups, but Nell handled them professionally. During the actual weekend, we had FABULOUS service with the on-site hotel wedding manager, catering staff, bellmen, and front desk. Before booking this hotel, my family and I went to many hotels, and honestly, we got the best deal and felt the most excited when seeing this spot. If you are looking for a downtown Chicago hotel wedding, this place is the perfect choice. You're in good hands with Nell and her staff. One side note worth mentioning is that we did experience some frustration with the hotel room reservations for our wedding guests. There was some miscommunication between the wedding coordinator and reservations manager. Just make sure you are reviewing the lists and your contract on a regular basis! All in all, I give the Hyatt 5 out 5 stars!

to worry about anything on the day of. The hotel is beautiful, the food was great, and the staff is very accommodating. From when we first met Nell through when we left the hotel for our honeymoon, we had the perfect wedding experience at the Hyatt.

everything was just right without having to bother us at all. Plus, the food and drinks were great!

ell and her team followed-up with us and made sure we stayed on track with planning. Each interaction with the hotel's team was pleasant and stress-free. The food and beverage selection was first-rate and better than anything we have tried in the downtown area. We had an enormous degree of flexibility in customizing the menu, which made us feel valued. The tasting was fun, and we didn't want to leave! In the days leading up to the wedding, the hotel accommodated several special requests from both family and us. In particular, Nell arranged a special hospitality suite for my family, which was perfect. She also made sure that some special traditions were honored (e.g., using our own champagne glasses for the toast, etc.) and thoughtfully carried out. We were sent clear event orders with cost breakdowns and diagrams. At no point did I ever feel like I had insufficient information. Access to Nell and her team was plentiful. The day of the reception was perfect. The room was beautiful. The serving staff were "on their game" without being intrusive or distracting. The food was excellent, just like at the tasting. There were many compliments from guests about its quality and the "relaxed" feeling of the venue. The hotel has recently undergone a major renovation, especially in the guest rooms and public areas. This is quite evident in a modern look and feel, especially the library theme in the second floor lobby. I have only glowing things to say about the Hyatt. I encourage you to have your reception here and contact me if you want to discuss my experience in more depth. -Kyle Lee, Chicago, IL

Oz, the catering coordinator, was wonderful. She answered many questions and addressed many issues in a very timely manner. The ballroom was magnificent, both for the ceremony and for the reception. It is hard to believe it can be transformed within an hour! About 10 minutes before the ceremony started, one of our guests knocked over a tall vase, which shattered everywhere. Within seconds, the Hyatt staff was there to clean it up. The wedding party did not even know about it until afterwards, thank goodness. The food was excellent, and everything was well organized. Our guests were very happy with their rooms, and they found the hotel very easy to navigate. There were plenty of places to sit and chat when there was down time. It was great having the cocktail hour up on the third floor, and the ceremony and reception in the ballroom on the second floor. We felt like we had the entire hotel to ourselves! The hotel staff was extremely helpful all weekend. The day-after brunch in the Streeterville room was beautiful. It gave everyone another chance to be together. I would recommend the Hyatt Mag Mile in a heartbeat. My daughter had the perfect wedding there!

customer service we received upon our first meeting with the event coordinator. We had high expectations for our wedding day and those were all easily exceeded! From day one, the staff at the hotel was extremely accommodating and available to help in any way that they could, our guests were treated exceptionally well. The food was delicious and everything was just so nicely put together, just like we had anticipated it would be! All of our questions and concerns were always very promptly responded to (Which is a definite must when planning a wedding). We could not say enough about the Hyatt Magnificent Mile as a wedding venue!

of the hotel venues in the downtown Chicago area. What sold us on the Hyatt was the unbelievable beautiful space, the quality of the food/beverage package and last but definitely not least the event coordinators at the Hyatt. They were so personable and made us feel like they were on the journey with us. They helped us in every way possible and worked really hard to make sure our day was special. We had a lot of out of town guest and they enjoyed the renovation space very much. All of them appreciated that while the hotel is part of a major chain, it feels very personable and the staff is very friendly and customer focused. My husband and I had a lot of special request (we picked up parking for our guest, we asked for drinks at the hotel bar to be placed on our bill for our guests while we were off taking pictures after the ceremony, etc.). There was not one thing that we didn't ask that the event coordinator wasn't willing to find a way to make happen. When we finally arrived at the hotel after pictures our event coordinator was there to greet us and we could tell she was working very hard at greeting our guest and meeting there needs. She was even there into the reception to make sure things continued without a hitch. We stayed in the hotel for the weekend and she even treated us to lunch before we left. When planning such a major event as a wedding having those type of people in your corner is a tremendous help, especially when it comes to the venue. When I think about our special day there is not one element that I would change, especially not choosing the Hyatt as our venue.

front desk staff was extremely helpful and friendly. We had a fantastic time at the bar. The ambiance and setting in the bar area is perfect for large groups to gather. The suite was spacious and worked very well for getting ready in and also for our families to spend time together. The beds were comfy and room was spotless. The breakfast buffet was delicious and we really appreciated the vouchers. I really felt like the hotel staff went above and beyond to help us celebrate our wedding with amazing service.

th getting the right rooms and having all our guests receive their guest bags. These issues were blamed on the recent management change, and they were quickly corrected by the catering manager, Sheila Crotty. The rooms were nice, and the location can't be beat. We had our rehearsal dinner here, and everything went smoothly. The food was all right, nothing special, but everything we asked for was there. I would definitely stay here again.

n bar, a classic yet romantic ambiance and a fantastic party. Researching other places in Chicago, some looked beautiful online but in person they were not well maintained or they were way outside our price range. Initially the Wyndham’s package pricing was outside our price range as well. I emailed our contact, Sheila, that it was too expensive for us and was surprised when she responded asking what the vision was for our reception. I shared our ideal reception with her and she worked with us to make our vision a reality within our budget. The parts of the package we didn’t want she dropped and added in what we did want at a price that was right for us. I planned my wedding from San Diego and Sheila was incredibly flexible and helpful. She let us do our food tasting far in advance and kept us on track in planning all the details – giving recommendations on the flow of the evening and timing the meal around the speeches, dances and the slideshow we wanted. She helped arrange our hotel guest room package and valet parking rates. She even brought up things that we didn’t think of, like vendor meals. When we wanted to extend the party an extra hour and add late night snacks last minute, she made it happen. Sheila effectively was our wedding planner for the reception and was incredible! For the reception, we did a lot of things ourselves (i.e. music and decorations). The hall was booked for a conference until mid-afternoon so Sheila and her staff had to set-up the rooms with no one there to help provide guidance. She met with us the day before to test the music equipment they provided and discuss last minute details. I gave her an outline of how we wanted the rooms set up and we staged everything in either our room (which was a beautiful suite included in the package as well as upgrades for our parents’ rooms) or an extra meeting room she set aside for us. When I walked into the reception room I was truly breathless! If you see the room on any normal day it looks standard – effectively a blank canvas – but with the tables, tablecloths, chair covers and ties, dance floor, cake table, head table and lighting it was stunning. Everything was set-up as I had asked and then some. The head table was a little longer than I expected so they improvised and added a few of the hotel’s centerpieces to help. One of the name cards noting the meal choice was lost so Sheila asked my husband what the guest wanted to eat (keeping the bride stress free). She discreetly came over as we visited our guests to ask if we were ready for the next speech, course, dance etc. to keep us on track. The evening went off without a hitch – and it was because of all of her coordination and directing. The service the entire night was incredible. We had multiple guests comment on how fantastic the food was and that the wait-staff was very attentive. Guests always had drinks because they set up multiple bars and the wait staff made sure the tables had enough wine (note if you want shots be sure to discuss it with the hotel because I heard it was the only thing they didn’t serve). At the end of the day, the reception was everything we wanted and then some. Sheila and her team are very professional, experienced and easy to work with. They truly made it the reception of our dreams!