Hyatt Regency New Brunswick

The best venue for our wedding event and hotel block. Margot and Ashley were such pleasures to work with and very responsive while planning our Sangeet and hotel block and the staff was always so friendly and accommodating from check in to check out. All of our guests who stayed here for the weekend had a perfect experience especially in the hospitality room and lobby bar(which we rented out for the event). This is the perfect venue for your event with its central location, quality of service and experience.

The Hyatt went above and beyond to make a perfect wedding reception. Joe Suk was our wedding coordinator and he did a fantastic job! Chef George's food was delicious - a true culinary delight for all our guests. I can't possibly list all the reasons you should consider the Hyatt as your venue but below are several key ones: -Fantastic cuisine -Ease of working with the event people -Same price regardless of the day -A hotel, with a discounted block of rooms for guests and a complimentary bridal suite for the bride & groom on their wedding night -Fair pricing -Lovely facility & ballroom (that can hold many people) -Great location - 2 blocks from train station & major highways

I wish I could give the Hyatt an all star review, but I cannot. We used the Hyatt grand ballroom for our rehearsal dinner (100 guests) and for one of our room blocs. Positives: - ballroom was lit beautifully and set up the way we had asked - cocktail hour beforehand with a very well presented cheese and snack display- really wowed guests - decent rooms for bridal guests Negatives: - we had to figure out shuttle arrangements and the hotel was no help, putting us in a back and forth of ten separate email exchanges. Finally I was able to catch the driver on the phone who promised he would be there to help pick us up - room bloc arrangements were, simply put, a nightmare. It's up to you to make sure the hotel is releasing rooms (they won't tell you if you need to- you'll have to wait for your guests to say there are no rooms left); terrible customer service- very tempted to name the person who was consummately unprofessional- screening phone calls, literally, because she had screwed up and didn't want to own up to her mistake - getting guest welcome bags organized was yet another disaster; several people didn't receive due to hotels' organization At the end of the day, I would say use the Hyatt purely for it's rooms as it's event staff seems to be on top of things. Strongly do not recommend relying on these guys for room blocs or anything else (transport etc)- this is not a group of people that will go the extra mile for you...

We got married at the Hyatt Regency New Brunswick in October 2014. We did not have a wedding planner, and worked with Jennifer, their coordinator, extensively to make sure everything worked out. She was very responsive to emails and phone calls, which was great for us. In the planning process, it was very easy to make changes (for example, swapping out a standard kind of cocktail hour hors d'oeuvre for a mac and cheese bar) and we definitely had a lot of questions. As the day approached, we wanted some last minute changes (added a guest two days before, after the final payment) and additions (we wanted a table to have a candy buffet in the main room) and this was no problem. The day of, everything went perfectly. The food was amazing, and everything was fantastic. The hotel rooms were nice (almost all of our guests stayed over) and there were conference type rooms we used to have a brunch the next morning with family. The hotel has a bar in the lobby, and that was a hit with our guests after the reception ended. The lobby area is also very pretty--we took some photos on the stairs and in the atrium area. The price was higher than some of the other hotels we looked at, but you get the cocktail hour, open bar (two bartenders during both cocktail and reception), wait staff, dinner (crab cake opener, salad, entree, chocolate covered strawberries) and the cake (which is baked at an actual bakery).