L.A. Jewelry District's Top-Rated Jeweler
Vic Rupchian
OWNER
AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
Welcome to Icing On The Ring, a Los Angeles, CA wedding jeweler. Since opening as a family operation in 1969, we've grown to offer the Jewelry District's largest selection of premium engagement rings, wedding bands and loose diamonds.
Our engagement rings are produced in-house by our onsite craftsmen, ensuring a level of quality above mass-produced products found in corporate jewelry stores. To give you the best possible selection, we also carry an elite line of designer jewelry, including Tacori and Danhov. We are fortunate to be the only Tacori Platinum Partner in LA and Orange County.
We invite you to visit our store, meet the family, and let us help you find the perfect rings or jewelry pieces for your treasured occasion. Appointments are not required but are recommended.
What You'll Love About Icing On The Ring
The highly professional and proficient Icing on the Ring staff will offer their expertise when you arrive in search of the perfect Ring. Customer satisfaction is their number one priority, and they want you to leave their store with the biggest smile on your face. To learn more about the business, check out the reviews and FAQs.
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Meet the team
Vic Rupchian
Owner
Hey, I’m Vic, owner and Head of Production at Icing On The Ring. My dad, Icing On The Ring’s master craftsman, founded our company in 1969 and since then, my siblings and I have joined in to run the day-to-day operations of the store. We are a team of GIA-certified gemologists, designers, craftsmen and jewelry experts who hold ourselves to the highest standards of service and quality in the industry. At Icing On The Ring, we pride ourselves on being consultants and educators, not salespeople, and we promise you’ll have an enlightening, hassle-free experience every time you visit our store.
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Reviews
4.8
out of 5.087 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Icing on the Ring, a family-owned business, received glowing reviews for their personalized service and high-quality custom rings. Customers praised the knowledgeable and patient staff, particularly Ani, and valued the expertise, communication, and craftsmanship in creating their unique engagement and wedding bands. The friendly atmosphere and fair prices coupled with a strong emphasis on customer satisfaction garnered high recommendations and repeat business from satisfied clients, making Icing on the Ring a top choice for couples seeking beautifully crafted rings for their special occasions.Review photos
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Isabel D
5.0
7/21/2024
Icing on the Ring was the ultimate guide for choosing a beautiful engagement ring. This family owned business genuinely cares about all their customers. They took the time to talk with us and try on different engagement ring styles while never feeling rushed. Every customer that walks through their doors are considered VIP. I would absolutely recommend them to anyone.
Wille C
5.0
5/29/2024
Excellent products
Any questions?
S R
5.0
2/22/2024
Ani and the whole team at Icing on the Ring were so great to work with. My partner and I started our wedding ring/band shopping with a wide variety of jewelers, from big-name brands to individual shops like Icing. None were as approachable as Icing. Ani helped us find exactly what we were looking for, even though we didn't know what that precisely was right away. As she showed us their jewelry on offer, she listened to what we thought about each piece and made great recommendations on what else we might like to see. She patiently and seamlessly guided us to figure out what we liked, what we didn't, and finally what we chose! It was all the more amazing to learn that Icing is a family-run business, with Ani, her siblings, and their father all contributing to the excellent experience in their store.
J B
5.0
11/29/2023
We were looking for a very specific, vintage style engagement ring and went to icing on the ring given their history and reputation for creating a custom ring. We had tried a few other places prior but felt very comfortable working with Ani - she was so wonderful to work with throughout the creation process of our custom ring. She was able to help us better verbalize the design and her expertise shined through consistently throughout the process with choosing the setting and the stones. She was incredibly knowledgeable, kind, patient, and very communicative. Ani also works closely with her father in creating the ring and we really liked that this was a family owned jeweler. We were so happy with the end product!
Erin G
1.0
9/08/2023
My rings I purchased here are terrible quality. They are basically falling apart and have had stones fall out since I purchased them. I never wore them to work or cleaning or showering. I was extremely careful with them.
The lack of customer service was honestly shocking. Icing on the Ring has stated this faultiness is not covered at all with warranty. They stand by this design with no apologies or concern. I'm left with the option to repurchase rings from them, which I would never do because of the terrible quality and having no recourse.
Ev G
5.0
4/26/2023
We got our wedding bands at Icing on the Ring and were assisted by Leandra. She made the entire process such an enjoyable experience and we truly loved their craftsmanship. We had a custom idea in mind of the engraving of our bands and they executed it flawlessly. We have recommended our friends to Icing on the Ring and will be back for any of our future needs!
Eric W
5.0
7/26/2022
I purchased my wife's engagement and wedding rings from Icing on the Ring, and she purchased my ring as well. The rings are custom-made, the design beautifully executed, and the price is fair. When we had a small issue with the engagement ring (due to natural wear and tear), Icing was kind enough to repair the ring for us free of charge. They value their clients and work to build a long lasting relationship. We refer our friends who are getting married to Icing, and plan to be back for future purchases.
Ed C
5.0
7/14/2022
Icing on the Ring is the best. I was referred to them by someone else that had used them and I am glad I went with them. I had them do a custom engagement ring and it came out flawless! My fiance was speechless. When it was time to buy wedding bands, we went back to them again, and the wedding bands came out beautiful. Overall, it was a 10 out of 10 experience, with fair prices, great customer service, and excellent quality work. I would highly recommend you check them out.
Aidan F
5.0
1/31/2022
I went to 10 different locations to purchase my engagement ring. The employees at Icing on the Ring helped turn this stressful situation into an easy choice. They made me feel like family by being honest, and providing me with the knowledge to help me pick the perfect ring.
Cris S
5.0
9/20/2021
We had both my fiancé's engagement ring and wedding band custom made at icing on the ring. Ani made the entire process very smooth and we were both very pleased with how the results of each turned out. Wouldn't hesitate to recommend them for anyone looking for a custom piece!
Josh S
5.0
8/29/2021
Originally I was going to shop around for an engagement ring for my girlfriend. I had about 3-4 jewelers I was planning to meet. The first place on my list was ‘Icing On The Ring.’ Ara was the salesman I met and he was extremely helpful. I immediately felt that he was patient and not pushy and that was exactly what I was looking for. I decided to not go to any other jewelers after that first meeting. I couldn’t decide between 2 diamonds (the only difference was size) and he didn’t try to push the bigger one on me which I really appreciated. I couldn’t be happier with the engagement ring we got and my fiancé is obsessed with it. It’s stunning. Buying from ‘Icing On The Ring’ was a fantastic experience and I’d recommend it to anyone!
Alberto M
5.0
8/23/2021
Highly recommended. We had the pleasure of working with Ani at Icing on the Ring and bought the engagement ring.
Michael M
5.0
8/18/2021
I looked at many places when shopping for a ring and in the end I was firmly sold on Icing on the Ring! Their styles, staff, prices and customer service was top notch! Ani helped me with the ring and she was great to work with! The styles Icing on the Ring had were so wide and really elegant and much more tasteful than a lot of other places. You can't go wrong with Icing on the Ring. Very happy that I chose them to get the ring!
LeeRoy A
5.0
4/13/2021
After going to several jewelry stores, Icing on the Ring was the store that I decided to purchase the engagement ring for my fiancé. This business is family owned.
From walking into the store to the purchase. I was 1st greeted by the father.
Ani was very helpful throughout the process. From the 1st consultation in person, emails, photos, text messages and to the pickup of the ring, everything went smooth. Her brother, Raffi, helped with the final consultation. Great customer service. A+++
The ring I bought is so beautiful. My fiancé loves the ring.
Thank you for all your help. Definitely would come back to Icing on the Ring for the wedding bands. And will recommend this place to family and friends.
Alec C
5.0
9/15/2020
Icing on the Ring did an amazing job in helping me find the right diamond. Since I was unsure of what style of ring my partner would like, they provided a "proposal band," a simple and temporary ring for the diamond. Once engaged, they did an amazing job of helping my fiancée figure out the perfect ring.
ALEXIS B
5.0
9/05/2020
The team at Icing On The Ring made our experience memorable and enjoyable. Their customer service is beyond impressive, and we were able to find exactly what we wanted. We love our engagement and wedding bands, so we definitely recommend their services to anyone who is looking for a great jewelry purchasing experience.
Henrik B
5.0
6/23/2020
Vic and IOR has helped me with several jewelry purchases and each time have left me feeling confident in the result. The team at IOR is very professional and pay close attention to customers’ needs. Their selection is extensive and they work with you to come up with the ring of your (or your future spouse’s) dreams. I will keep coming back for more ways of showing my wife how much I care about her.
Erin W
5.0
2/27/2020
Wonderful place with great service, clean store, tons of options (both diamonds and precious stones.
Even though I wasn’t involved with my engagement ring, my husband wanted to make a custom ring that incorporated bumble bees (we met on bumble) and they delivered!
When we went back for our wedding bands they helped us with picking the perfect ones and we even went on a weekend with a sell!
My wedding day gift was a beautiful pink morganite necklace and when my husband told me he got it from Icing, I wasn’t surprised!
That’s another great thing about Icing in the Ring, they don’t just have beautiful rings they also have great jewelry, from earrings to necklaces you can continue coming back for special gifts and know they are jewelers you can trust.
I’m so proud to wear my rings and so glad they were a part of our wedding.
Josie E
5.0
10/29/2019
Ani was truly a blessing through this whole process. She guided and helped my fiance the whole way to create an absolutely beautiful engagement ring. She really paid attention to what he was looking for and made it happen. We were so impressed with the results that we went back and purchased our wedding bands. This is your one and only stop to get your rings. They have a wide variety and work with your budget. We are extremely happy with our beautiful rings and super thankful to Icing on the Ring for making our ring visions come true.
Xingxu Y
5.0
10/28/2019
I have visited the Icing on the Ring several times for purchasing proposal ring and wedding bands. The experiences are amazing. The salesmen are always kind and carefully and thoroughly assist me find the best diamond and rings to reach my expectation as well as fit my budgets. The designs are so beautiful. My fiancee liked them. We will marry in the end of this year. Thank you!
Michael M
5.0
5/20/2019
Ani took care of the customization of my ring for the purchase price of $2200. She found a brilliant diamond for the centerpiece. I am very happy with my purchase.
response 05/20/2019
Michael, we're so grateful that you were happy with your purchase and your experience with...
Ani! We appreciate you leaving us a review and should you need anything in the future, we're only a phone call away!
Best Wishes,
Icing On The Ring
Inder P
5.0
5/19/2019
If I had to summarize my experience with IOTR, I would say that it was MEMORABLE. Ani is super fun to work with and she really invested her time understanding mine and my fiancé's style preferences. Gagan and I knew that we wanted a Tacori setting, and Ani was super helpful in walking us through the entire collection. At the end, we found the ring that was PERFECT for us. I will definitely be going back to Ani when we purchase the wedding band.
response 05/20/2019
Inder, we're with you every step of the way when it comes to buying a ring with us! I'm ha...
ppy Ani was able to help you find your perfect engagement ring. We appreciate you taking the time to share your experience with us. We look forward to helping you pick out the wedding bands of your dreams!
With Love,
Icing On The Ring
Sherrill F
5.0
3/18/2019
My fiance and I were more than happy with our experience at Icing On The Ring. We met with Raffi, who was hands down the most honest, understanding, and knowledgable person you can find when looking for your perfect ring. We looked at both diamond halos and diamond band rings without the halo, as well as discussed our options in diamonds within our price range. Raffi was very informative and willing to help us get the best ring without going way over our budget. Of all the places we tried, Icing On The Ring and its service and selections were top notch. We decided to purchase my perfect halo diamond engagement ring from them and both me and my fiance are more than satisfied with the experience.
If you want a perfect engagement ring without the stress and getting less than what you pay for, this is the place. We are set on coming here again in the future when we want to upgrade the ring for our anniversary, as well as for the wedding bands.
response 05/20/2019
Sherrill, we're glad that Raffi was able to guide you to the ring of your dreams. From all...
of us here, we wish you the very best and can't wait to see help you pick out your wedding bands!
With Love,
Icing On The Ring
Melissa S
5.0
3/02/2019
Great selection of rings. Super professional and helpful staff. I wanted a very specific look for my wedding band so that it would fit next to my engagement ring. They were able to customize my band and it ended up fitting perfectly. Highly recommend this place.
response 05/20/2019
Melissa, thank you for your kind review! We are so happy we were able to create your dream...
wedding band and are very grateful that you would recommend us.
All The Best,
Icing On The Ring
Christine L
5.0
9/24/2018
My fiance did an amazing job finding Icing On The Ring (on his own) for my engagement ring, which is absolutely beautiful. He was able to work with Ani and the team to find the most perfect setting and a serendipitous result with my band design which gave me quite a shock when he proposed. Their work is absolutely stunning. On top of the quality of their items, Icing On The Ring has top notch customer service - extremely hospitable. I loved their customer service so much I went back to get our wedding bands from them.
response 05/20/2019
Christine, we are grateful for your kind words! We aim to provide the best customer servic...
e and are very happy to hear that your experience with Ani was so exceptional that you returned for your wedding bands!
Sincerely,
Icing On The Ring
Alan N
5.0
4/12/2018
Awesome service!! Really enjoyed working with Vic. He even gave me assurance with my stone when I had doubts, thank you!!
Blake M
5.0
2/21/2018
My experience with Icing on the Ring was flawless. They always provided helpful insight and answered all of my questions. They were patient when I asked to try a million diamond/setting combinations. They were professional. And unlike other jewelers, I never felt an ounce of pressure to make a decision that day. I wouldn't go anywhere else!
Karen R
5.0
11/01/2017
I love my ring!!!!
Allyson H
5.0
10/31/2017
We purchased our wedding bands from Icing on The Ring and they were great to work with.
We ended up designing a custom wedding band for my fiance (now husband) and it came out exactly the way we pictured it. Mine was a bit simpler to match my engagement ring, but they were able to select just the right one that was a perfect match.
Ani was great to work with throughout the process and we were very happy with Garo's work. It was a pleasure and we will definitely use them when we are ready to upgrade.
Fabian C
5.0
10/11/2017
This family run business makes you feel like family and Ani was great to work with. She made the ring shopping experience very easy. I never felt pressured to buy anything and she was always patient with me since it took me several visits to find the right engagement ring for my wife. Liked this place so much we went back to get our wedding bands from there as well. My wife and I love our rings!
Megan W
5.0
6/24/2017
I loved Icing on the Ring! My fiancé and best friend went into the store and Ani helped pick out the perfect ring for me! Then my fiancé and I went back on our own to get our wedding bands and Ani assisted us again. She provided tons of styles for us to try on and devoted her full attention to us the entire time we were there. Also- I had accidentally bent my ring and they fixed it free of charge and cleaned it when we went in, which was amazingly kind of them. My fiancé has said that they were phenomenal to work with, and never had any doubt in his mind that they were the best place to go to. Thank you, Ani, for all your help! You made the process of finding our rings seamless, from start to finish and we couldn't be happier!
response 06/27/2017
We're so happy to hear you and your fiance had a good experience!It's our mission to ensur...
e you receive the attention you deserve during this very important selection process. This is such an exciting time in your lives and we're so happy you allowed us to be a part of it. Congratulations and we hope to see you again! All the best, Icing On The Ring
Danielle B
5.0
6/19/2017
My husband and I got my engagement ring and both of our wedding bands at Icing on the Ring. Ara remembers us every time we come in and always gives us really great, personalized, service. All three of our rings were custom-made exactly how we wanted them, and were always ready earlier than expected.
response 06/19/2017
Danielle, we're so happy to hear you had a pleasant experience with us. That's what we alw...
ays aim for! We hope you had a beautiful wedding. Never hesitate to stop by for a ring cleaning, or simply to say hi! We'd be happy to see you. All the best, Icing On The Ring
Sarah S
5.0
5/09/2017
--A preceding thank you to Raffi for all the patient time he spent with me--I have never faced such a daunting task as buying a ring for the woman I love. I asked my mother's advice on how to purchase the right ring for my future wife. She said, "Honey, this is the most important piece of jewelry she'll ever own. It's okay to include her. Don't let anyone talk you into anything your'e not ready to buy."
So I talked to my girlfriend, I told her I wanted the surprise to be "when", rather than “what” the ring looked like, and she was, of course, excited. (I also learned something very important from this conversation: she wanted a sapphire! NOT a diamond.) So we did our research, we shopped around, until we finally came across Icing on the Ring, a charming and sophisticated store in downtown LA. Miranda greeted us, and immediately took some edge off the overwhelming realization that there are likely thousands of ring possibilities in any given store. She helped us talk out what we liked, and what matched my girlfriend's style. I learned the rings are entirely more interesting and complicated than I’d ever imagined. But Miranda made them feel simple, and understandable. Miranda recommended we schedule an appointment with Raffi to go through the different cuts and colors; selecting a sapphire comes with its own unique considerations. Raffi spent a long time with me; I stopped in several times to review and discuss; I made phone calls, I emailed pictures and asked for quotes, and every time, Raffi responded with diligence and care, as if I was his priority customer number one.
But for all the time I’d spent considering every little detail about this purchase, it was actually the first day that I'd met Raffi, that I’d decided I would buy from Icing on the Ring. He sat us down to take a look at a selection of stones, and after a good hour or so of his time, for no reason other than my own, cautious nature, I put up some defense; I politely explained “Just so you know, we're still shopping around, and won't be making any decisions any time soon." I was prepared for a gentle nudge or a careful pushback from Raffi. Instead, in his own words he told me, “You know, my dad taught to never make the hard sell. This is an important decision, and it's yours to make. I won't ever talk you into anything you're not ready to buy."
Raffi gave me every reason to trust him, and I could not imagine a more perfect ring for the woman I love, so hey, thank you very much, kind sir.
Zack Z
5.0
3/25/2017
So very grateful I was referred and found Icing on the Ring! My experience was very informational and addressed every aspect of what I needed and wanted. I was able to customize the perfect ring and know that there's no other ring exactly like the one we created! So appreciative and would recommend to my family and friends!
Lisa L
5.0
10/17/2016
Icing on the Ring is truly wonderful. I enjoyed the whole process of shopping for my ring so much. Ani was incredibly helpful, and the experience was super relaxing and fun. I adore my gorgeous ring, and couldn't be happier! I am definitely planning on going back to Icing on the Ring for future jewelry needs! So terrific! Many thanks, Ani and Icing on the Ring!
Allison R
5.0
7/03/2016
Ani was beyond fantastic. She was warm and seemed genuinely happy to help me and my fiancee. She was patient with our questions and offered her expertise with gentle guidance. I only attended our first appointment, but my fiancee let me know that she was incredible in all his dealings with her. And she was so excited for us that she told him to ask me to visit so she could congratulate me in person! You will not be disappointed in this jeweler, especially with Ani!
Melina W
5.0
6/06/2016
amazing
Natalie C
5.0
9/30/2015
The folks at Icing on The Ring are a pleasure to work with.
I bought my wife's engagement ring here, and she was over the moon about it.
When it came time to get our wedding bands, we went together and they helped us pick out rings based on the description we told them we were looking for. They had a band that matched my wife's engagement ring and it looks great.
In addition they have several QC checks in place and will not give you your ring unless it meets their high standards. They offer free adjustments every year to make sure your ring stays in the best shape.
I won't buy jewelry anywhere else after the excellent service they have provided.
Heather H
5.0
10/30/2014
My husband purchased my engagement ring at Icing on the Ring and wow, it couldn't have been any more perfect! He purchased a Tacori ring and we went back to get matching wedding rings. They resized for me in a timely manner, are very professional and always offer to clean my ring when we visit. We can say that we will be lifetime clients of Icing on the Ring!
Chelsea M
5.0
7/16/2014
The staff is very friendly, professional, and do not pressure you to buy in any way like some of the seedier feeling shops downtown. Lovely shop and they replaced a diamond and polished my engagement ring for free with our ring purchase. We are both very happy with our rings and the service.
Jaime L
5.0
12/15/2013
We bought our wedding bands and engagement ring here. We spent a lot of time shopping around, and I was very impressed with all the time they spent with us. They took the time to explain everything.
Deanna B
5.0
12/02/2013
I'll get straight to the point. My experience with Icing On The Ring was perfect.
They were very professional and friendly. They made the process of turning my engagement ring into my wedding ring very easy. In addition, the staff taught my husband about what to look for in an engagement right, diamonds, etc. The staff is very knowledgable and the family feel of the company was wonderful. We were so happy with my engagement/wedding ring that we decided to get my husbands band from them as well. When we couldn't find exactly what he wanted, they made his ring from scratch and did a beautiful job creating something just for him.
We will definitely be returning for any other high end jewelry purchases in the future.
Joanna C
5.0
10/03/2013
I went to Icing on the Ring and was very nervous about the whole engagement ring buying experience, but the staff (especially Salpie!)made the entire experience comfortable and enjoyable!I went in with some specifications of what my fiance wanted but with absolutely no knowledge of what any of it meant. Not only did they educate me on what I was buying, they worked with me until we had found the perfect diamond and perfect band for my proposal.
We were so pleased with our experience that we bought our wedding bands there and our mother-in-law bought a necklace!. The prices were very reasonable and they had a very wide selection to choose from. We would definitely go back here for any of our jewelry needs and would definitely recommend it to anyone and everyone!
5.0
10/03/2013
Icing on the Ring has a great selection of engagement rings and wedding bands. We bought our wedding bands here and we loved it. Vic was a pleasure to work with. He's a true professional, honest and sincere and I would do business with Icing on the Ring again. I totally recommend them.
Adrianne K
5.0
9/28/2013
I tried on wedding rings at several different jewelry stores and couldn't find anything that would sit nicely beside the large prongs on my platinum solitaire. Fortunately, my future brother and sister-in law suggested going to Icing on The Ring, where they had gotten their rings custom made.
Ani and Garo were so helpful and friendly, and did a wonderful job assisting me with creating the perfect wedding band. They were able to create a ring from two different styles and custom fit the curve to sit perfectly beside my solitaire. They also resized my soltaire as it was a bit too big. It took one week, and both rings look amazing! I could not be happier! The cost was very reasonable and the service was wonderful. They were able to make my vision of the perfect ring a reality, while staying within my budget.
5.0
9/27/2013
When it came time to go ring shopping, my fiance first came to Icing on the Ring and pretty much stuck with them. To give you a bit of a back ground, the man I'm about to marry has to THINK something to death before he makes an actual move, so for him to say that he went with the first jewelry store he entered; I was flabbergasted! (FYI he read the reviews on yelp, the knot and everywhere else and their rave reviews is what made him enter I.O.T.R. to begin with) But I very soon came to know why. I, for obvious reasons, did not work with them for my engagement ring because it was a surprise. It wasn't until we went back to get it cleaned a year later and then until recently to select our wedding bands. The staff at Icing on the Ring are AMAZING to say the least. They are incredibly patient, knowledgeable and very helpful. They answered all of our 100000 questions and welcomed us each time we came back (I swear we're always there). They've made us feel like family and, at least I get the feeling that, they genuinely care for their customers.
Thanks to them, my fiance purchased the ring of my dreams AND we now have BEAUTIFUL wedding bands. We are DEFINITELY coming back for any future purchases and we recommend them wholeheartedly. We've been lucky enough to work with Ani, Raffi and Vic Rupchian all of whom have the best customer skills two nervous newlyweds to be could ever ask for. Want to feel like family and at ease? Go to Icing on the Ring! Best decision you'll make! (besides saying "Yes")
5.0
9/26/2013
For our 10th anniversary we chose to upgrade my ring/setting. I'd always loved my 2ct diamond but thought the setting could use more bling! After reading reviews online I decided to visit Icing on the Ring just to see, but not long after meeting with Ani and reviewing options I realized this was a great place and very trustworthy. They are so professional and knowledgeable. Everything from reviewing ideas with Ani, to consulting with her brother Vic on the custom design, to watching their father Mr. Rupchian set my stone while I watched, it was all very easy. They stayed in constant communication with me and even personally called me to assure I was in good hands because I was nervous about leaving my diamonds with them. My ring is beautiful and so well made and I am so happy with it. This is a great company to do business with and an even greater family. I highly recommend them.
5.0
9/25/2013
Ani and Raffi made finding my fiance's wedding ring very easy and enjoyable. I walked in with wide eyes and no clue and they both made me feel at ease and provided both myself and my fiance with fantastic help.
The staff are very knowledgeable and approachable, which made the whole experience nice and easy.
Thank you!
John Bennett
Joshua E
5.0
9/25/2013
My fiance and I went to Icing last december to find wedding rings. Some of our friends had just go their engagment ring from Icing and were so impressed with the service and quality and they were right. We had tried some of the chain jewlers to find wedding rings and were dissatisified with what they offered. Icing not only had a great selection to choose from but also worked with us to make a custom ring for my husband that would match the ring I had picked out.
5.0
9/25/2013
The service at Icing on the Ring was absolutely serene. Having gone to several other places we were delighted to have an non sales person type of approach and such a positive attitude represented. To make it all perfect, Icing had a wide range of engagement rings and wedding bands to show us. We were extremely happy with our purchase, and we greatly appreciated the gentle and patient manner that their highly knowledgeable sales team displayed. We are definitely going to recommend Icing on the Ring to our friends.
Anisha S
5.0
9/25/2013
We had an incredible experience with everyone on the Icing on the Ring team. After researching many rings and designs, Vic helped create the one I had envisioned perfectly. They provided all the information I needed to pick out the highest quality diamond that fit within the budget provided. They continued to help us pick out our wedding rings as well as more diamond jewelry that my wife wore on our wedding day.
I highly recommend Icing on the Ring and have already sent many of my friends their way.
5.0
9/25/2013
When I first walked in to Icing On The Ring, I was blown away by how clean & welcoming the store was. It was spotless! The atmosphere is very friendly and you can tell that the employees are there to satisfy the customers - not their paychecks. I've been in jewelry stores before and IOTR is by far the nicest and most welcoming shop in town.
Right away I was greeted by Ani. I had no idea where to start when looking for an engagement ring and she made me feel so comfortable through the entire process. She never once made me feel pressured to buy a ring or feel guilty for not being able to afford a nicer diamond. She was completely patient with me and my indecisiveness about designs. In the end, she satisfied every request I had and produced the perfect engagement ring for my fiance.
Months after my engagement to my fiance, we took a trip back to IOTR to look at wedding bands. Ani was thrilled to see me (yes, she remembered!) and was very excited to meet my future bride. Ani and her father (they're a family owned business) helped us pick out the perfect bands with no hassle.
I was referred to IOTR by a friend and I couldn't have asked for a better experience. Because of IOTR, I was able to build the ring of my fiance's dreams and feel 100% satisfied with the customer service.
There is a reason why IOTR was picked at the top shop for multiple years and we will be knocking on their door again in the future whenever time comes for some more diamonds =)
Brendan H
5.0
9/25/2013
The entire staff at IOTR were great. From communication via email (which i do a lot of) to in store - They still remembered my name when I walked into the store to look at wedding bands almost a year after I purchased the engagement ring - very rare in today's businesses. The quality of the work is great and they are always honest when it comes to any questions you may have. There was never any pressure to buy something more expensive which was another welcome attribute. I was between two wedding bands and one was much more expensive but Raffi just informed me about the characteristics and let me decide. There was no push to try to persuade me either way. Their pricing is very good and competitive. I highly recommend IOTR for any jewelry.
5.0
9/25/2013
I failed to rate them in 2009 when I first bought my rings. We bought both wedding bands here in 2009 for our wedding. The rings were awesome. I still have mine but my husband on the other hand decided he wanted to upgrade. Im too attached to mine emotionally so I didn't. We went this year Feb 2013 to upgrade. He got an awesome band full of diamonds. Its really nice and he gets a lot of compliments on it. My sister in law got married this year as well so she decided to buy her wedding band there too. She had an awesome experience as well. Although, I did not upgrade like my husband I bought myself a nice ring to go on the other hand :). These people are the most caring people. They truly care about you while you are there. They don't ever pressure you into buying anything. They make the experience a memorable one. When I do decide to upgrade, I will give them a call!
2.0
9/25/2013
I purchased my fiancé’s engagement ring about a year ago and spent a good amount on a carrot and half diamond. I worked with Raffi and it was a nightmare! He’s extremely rude and pushy. I did research regarding what kind of diamond I wanted to purchase before going in, but Ralffi makes it a point to try and be little you. After about 45 minutes talking to him I told him I still wasn’t sure and he replied “I hope I’m not wasting my time with you”. Really!? I still purchased the engagement ring from and he was still extremely rude! No customer service skills what so ever. After looking around at one of the many shops down stairs I realized I drastically overpaid. Also Raffi was trying to sell me a Tungston wedding band for myself for $350, I ended up the same ring at SAM & SUE for $30!!!
GO SOMEWHERE ELSE AND SAVE SOME MONEY!!
Fadi K
5.0
8/23/2013
Everyone was so nice and were very patient while we picked the diamond and the setting and customized my ring from two different ring models. They sent it on time and the product quality is amazing. I have not stopped getting compliments about my ring even from random strangers because it is so well done. Very happy with this purchase.
Sandra L
3.0
7/09/2013
I have no complains but nothing to rave about this place. We only got our wedding bands here. Nothing fancy, just simple bands. The sales attendant was a little bit slow, but they delivered on the day they promised.
Sarah T
5.0
5/14/2013
My husband was referred to Icing on the Ring by his best man and it was a great choice. Not only did I get the ring of my dreams but my husband didn't have all the stress that goes with making the decision. The jeweler was very knowledgeable and helpful with the ring. Then when I came in to pick out my husbands ring they were so helpful in giving us a lot of choices that looked great. They even offered other jewelers items just to make our ring selection look perfect. And it does. We highly recommend them.
Dominique L
5.0
12/26/2012
When my husband and I were first looking at engagement rings, I became disheartened pretty quickly as I saw the price tags. So much so I almost decided to get an engineered diamond to cut down on costs...although I had read some mixed reviews about those. But thank goodness a co-worker of mine recommended Icing on the Ring!
After receiving great feedback from my co-worker and reading their Yelp reviews, we decided to stop by for a visit. I wanted a custom wedding ring set made and thought this would be extremely costly, but it was so reasonably priced! They worked with us on the price (discounts can be made if paying in cash), and also made sure to educate us on diamond shapes/quality/etc since we were complete novices on the subject. I gave the ring specifications I wanted and received it back exactly as I had envisioned. The price, quality, and customer service is absolutely amazing. Before going anywhere else, make sure you check out Icing on the Ring!
Amber A
5.0
11/27/2012
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Icing On The Ring
Vic Rupchian
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