I made the 2 hour drive to Mount Pleasant to meet with Betsy after signing a contract and paying the deposit about 3 weeks prior. I arrive a little early and call with no answer. I soon receive a call back asking who I am, how I’ve been contact...ing Betsy, when is my wedding, etc. Betsy says she’ll need 15 minutes to get things together. I hesitantly agree. After seeing how things are going during the planning process, I quickly realize this is not how I want the most important day of my life going this way. In the midst of the commotion, I review the contract only to realize the wrong bride and groom names are typed at the top. (Mistake on my part as well) I email Betsy and tell her I will not be meeting with her and I would kindly like my deposit back. She explains that she thought I said my name was Bethany (it’s Stephanie) and that’s where all the confusion came from. Regardless of who she thought I was, she was going to schedule an appointment with ‘Bethany’ on top of Stephanie’s scheduled appointment?? I think not. She asked me to reschedule. I declined asking again for my deposit back and also advising her that my name isn’t even on the contract. She said she would get the money to me, but since this NEVER happens she would have to research how to get it back and it would take 30-45 days. I responded by saying you can simply Venmo me the money the same way I Venmo’d it to you in the first place. I thankfully received my money back- along with an extremely unprofessional comment on Venmo “confused bride- floral deposit refund.” Not only was Betsy unorganized and unapologetic, she was also unprofessional. I would not recommend.