InterContinental New Orleans

We had our daughter’s wedding reception at the Hotel Intercontinental on December 22, 2018. It was beautiful. The ballroom is gorgeous, the food was delicious, and every attention to detail was carefully planned and taken care of for us. Isabella was very helpful and promptly answered our many questions. Everyone complimented us on how wonderful the reception was at the Hotel Intercontinental.

Great wedding venue! Was so happy to have our reception there!

My husband and I got married at the InterContinental in December 2018. After viewing all of the upscale wedding venues in the city, I chose the InterContinental because of its beautiful ballroom and the staff. From the time we viewed the ballroom (16 months out) to check out the day after the wedding, my family and I were impressed by the professionalism of the staff, particularly Isabella Finnell, the catering sales manager. During our tour, John Romano, the GM, made it a point to introduce himself to us. From the start, I knew we were in great hands and I was confident that the InterContinental team would make my big day a priority and not just any event. The InterContinental provided excellent service throughout the entire wedding planning process. Isabella went above and beyond in making every detail of my wedding exquisite! She answered all of my questions, big and small, and she was consistently pleasant, upbeat, and professional. Since we dealt with the same person throughout, I was confident that no detail would be forgotten. As for the hotel, the ballroom is breathtaking and truly a must-see. The staff is friendly and courteous. A Sunday wedding was booked for the day after mine but at no point did we feel like the hotel staff was spread too thin. The bridal suite is extremely spacious. We had 10 ladies getting hair and makeup done, 4 stylists, a photographer, and a videographer, and there was PLENTY of room. It even has a full-size fridge to stock with drinks and snacks. The reception was perfect!!! We had almost 300 guests. The ballroom easily accommodated them along with a big band, dance floor, photo booth, live painter, etc. (Parts of the ballroom can be closed off for smaller weddings.) Everyone said how delicious the food was. Catering accommodated every request, even things like medium-well beef, a mashed potatoes bar, and a bananas foster action station. Isabella arranged for my husband and I to have a few minutes to ourselves to grab a bite to eat and sip champagne before we were announced at the reception, which was so nice. She was at the reception the whole time and personally made sure we were attended to all night. She even helped fix my bustle after a guest accidentally stepped on it! We are SO happy we chose the InterContinental for our wedding reception! People are still telling us it was the most fun wedding they’ve been to!

Although I did not book a wedding with InterContinental New Orleans, I feel like the service I received when requesting additional information on the venue was terrible. From looking at the photos on this website, the venue is beautiful so I requested additional information. Instead of receiving information, I received a generic message stating that unfortunately they felt InterContinental New Orleans was not a good fit for me. Since my wedding date is flexible I asked why and was told their fees for my estimated number of guest would be more than my estimated budget the Knot. This is my first wedding so therefore I didn’t think I would be screened based off my estimated budget that isn’t set in stone. As a bride, I would rather receive the information, tour the facility, and ultimately make the decision to have my wedding there if it is available and I fall in love with it. Unfortunately, I wasn’t given that opportunity. It just seems very discriminating and bias to me. So if requesting information from this venue, please make sure you don’t have a budget listed or they will totally dismiss your request for information.