I had some initial anxiety from the management change and from reading past reviews. Yet I still signed up because… well this venue is a dream come true in Texas. Beautiful architecture, with every room and component being very intentional and well thought out. I visited a total of 9 venues, Iron Manor was my first and my last stop. Only place that made me teared up. My Venue planning Rep Anne was very sweet, answered our emails promptly, and met with us 3 times (2 virtual and 1 in-person walkthrough). My then fiancé and I decided to have a month of coordinator to be fully prepared.
On the day of the wedding, I walked in with my bridal party, we were greeted with the sweetest Venue rep/coordinator named Beverly. She had a very friendly smile and promptly asked if there were any decorations that she and their team can put up for us and promptly took the items to have them set up. Within 15 min, she was back to check on us and asked if we need anything: more champagne, juices, fruits, if the temperature was good, gave us the Wi-Fi password and showed us how to connect to the speakers… I can go on! Then I peeked at the reception hall and saw a few tables off, inform Beverly and she had the staff corrected it immediately. About an hour later, I saw Anne and the GM of the venue doing a walk through to make sure everything was set up correctly. Y’all, my doubts melted away! The team at the venue gave impeccable service and there was not a single rude staff member. The food, I was also worried about, but it came out perfectly timed, warm, and delicious! Steak still with a bit of pink, not tough, shrimp meaty but not rubbery. The flavors were delicious! Only complaint is the late-night snack, the tacos, was ehh lol. Also had great feedback on the bartenders, I saw the tip jar being filled up so that’s a good sign. Our parents also heard feedback from the venue staffs that our wedding party and guests were some of the nicest guests that Iron Manor had served recently, which was very sweet to hear. All in all, Iron Manor and their team provided phenomenal service and I would recommend the venue to others.