J. Brown Jewelers

My now husband and I shopped around for a long time before he proposed. My favorite setting was at J. Brown, and luckily that is where he purchased. We also purchased both of our wedding bands there. All of our experiences have been awesome - ask for Ashley or Lynette - they are amazing! I don't wear much jewelry, but I will be making all future purchases from them. Thanks again ladies :)

After our experience at J. Brown, my fiance and I will be taking a lifetime of business elsewhere. We had already purchased the stone, but went to J. Brown to look at engagement settings. I found a setting I liked, and we left the stone with them to send to the manufacturer to be mounted. My fiance was given a timeline of one month and he had begun preparing the proposal. Three weeks later, after not hearing any updates, my fiance called J. Brown to see what the status of the ring was. He was told that the had made a mistake and sent the stone, the largest purchase he had ever made, to an incorrect address and the stone had been lost in the mail for 3 weeks. They had no way of tracking where it was. Needless to say, my fiance was incredibly upset and worried, yet they wrote off all of his concerns and basically told him not to call and they would reach out to him. They never took responsibility for the error and never attempted to make it up to us in some fashion as I would have expected through perhaps a discount on a wedding ring in an attempt to keep our business. The entire process took over two months and my fiance nearly proposed without a ring. All and all, J. Brown maintains a pretentious atmosphere with little to no customer service.

Excellent collection of jewelry, quality finish. Got all my bridal jewelry from here!!

First of all I would like to thank you for delivering the jewelry to me well in time for my big day. The work on the jewelry was excellent. Will surely come back for more.

We had ordered our wedding jewelry from here and they delivered it as per their commitment. The quality was great and their service very professional.

Recently, we gave our daughter a beautiful necklace that we purchased at J. Brown's. Initially, they didn't have the necklace in store but went out of their way to get it in for us. When my daughter opened it, she exclaimed, "This is fab!" and she wore it out to dinner that evening. We also gave my cousin, the bride-to-be, the diamond necklace that was designed at J. Brown's using a family diamond. When she opened it, she proclaimed, "This is exactly what I wanted!" She immediately put it on, wore it to her first gown fitting, and never took it off. Thank you so much for your service and style advice!

I will NEVER go back to this place. I took my brand new (as of the night before) engagement ring to be resized. The woman who was "helping" me asked where the ring was from. I told her I didn't know since my fiance purchased it. She brought over an expert jeweler and told me point blank "We don't deal with fake rings. You will have to take your business elsewhere." I asked her what she meant and she said "these are not diamonds. We have only work with REAL diamonds" I explained to her that I knew the stones weren't diamonds (they are moissanite) but all I needed was it to be resized. She turned her back and walked away. I walked out and sat in the parking lot crying. What a hateful, evil woman. Silly me for thinking that a business actually wants to curry good favor with possible clients. I will be taking my business and "fake ring" elsewhere, please do the same

Our salesperson Kristy was absolutely amazing! We got EVERYTHING here!! High quality and great service!! Kristy went out of her way to make sure our experience was fabulous!!