J Del Olmo Bridal Gallery & Couture

l and after just 3 dresses I found my perfect wedding dress! A total dream come true. I couldn't have asked for a better place to get my dress from and everyone truly makes you feel special. I highly recommend this store for every bride!!

help me. On my wedding day I felt even more incredible than I thought I could and it was because I had found my perfect dress. Thank you!!

cked her dress too. Once I finally picked up my wedding dress , Ligia surprised my family and I with champagne to celebrate, It was an unforgeatteble experience and moment. The dress was a little big for my size but they adjust it between 3 days with no adittional recharge. Once I came back to pick it up , it fitted right perfect to me :). For all this grateful experience, I always recommend J del Olmo to future brides. Ps. I got married on may 21st, it was the best night of my life with the most beautiful wedding dress <3 XOXO, María José García Guayaquil, Ecuador.

definitely recommend all brides stop in.

ommended.

and change with grace and patience. Sales people at other shops made me feel like I was purchasing a car...pushed like they were on a time clock, but at J del Olmo, Vivian took the time until she was sure I had found the gown that would made my eyes tear up of happiness. I cannot say enough things about this place. They not only took care of my every need, but they also made my little niece, the flower girl, feel like little princess during her dress fitting. They provided for a family memory that we will never forget. J del Olmo earned my referrals for a lifetime! Look no further, this is the place!!!

t I wanted but had not realized yet! Beyond that, she helped my mother and my bridesmaids find wonderful dresses for them and my fiancee even had his suit made at the store! The excellent service did not stop once I made the dress decision. Barbara and the seamstresses made sure my dress fit perfectly -- even up until the week of the wedding. Plus, Barbara patiently helped me choose a veil, earrings and a hair clip that were "just right" for my dress! J Del Olmo made the whole wedding dress shopping experience fun and stress free!

my accessories and veil. I also live the place, it's beautiful. I had some bad experiences early on with other places and I am glad o went with JdelOlmo.

g I liked and in some stores they didn't want to give me the time of day. Then we walked into J Del Olmo. Immediately we were helped. Barbara was a dream. She made all of us feel relaxed and so welcomed. I could not have asked for a better experience. I walked out with my wedding dress and a dress for my rehearsal dinner. When I went back for my first fitting, Barbara was there again waiting and so incredible accommodating. Nothing seemed too outrageous of a request. When I went back for my final fitting, Barbara was out that day however Vivienne was there to step in and she was also amazing. I had a time frame, I needed to leave on a flight to go back to Jamaica and would not be going back to Miami before the wedding. They were able to get everything fitted and we left with the dresses. If I'm being completely honest, everyone I came into contact with at J Del Olmo was amazing and it really was nice to see customer service at its best. My family and I are in the hotel industry and know how important it is to have someone leave feeling better than when they arrived. J Del Olmo went above and beyond and it was incredibly refreshing. If you are getting married and looking for a carefree experience, you don't need to waste your time elsewhere.

fittings, and made sure I had all of my fittings completed in a couple days so I only had to make one visit. Everyone was always very helpful and professional. I would highly recommend J Del Olmo to anyone looking for a wedding gown!! Even if you are from another part of Florida - its worth the drive!!

dress was altered and the timing of everything.

their prices are affordable. We also ordered the mother of the bride, mother and sister of the groom, and flower girl dresses through them. Their colors and selection of dresses are beautiful. I would go to J Del Olmo again in a heartbeat, even for other weddings or special events where I may need a dress. Thank you again Vivian for being so kind and helpful throughout the entire process of planning my wedding!

o have what I wanted, nor did they have the patient staff required to handle my expectations. J Del Olmo made my dream dress come true. Their in house designer Saul, custom created my gown with great attention to detail and involved me every step of the way :) I am forever thankful for J Del Olmo!

hing. I say strange because in fact, although thy smile and are nice, it was the worst customer service experience ever. I was so frustrated and disappointed with my experience there that I left without doing any of the needed alterations to my dress. The massive amounts of miscommunications, complete lack of communication by my sales person provided me with absolutely no confidence in that business any longer. My recommendation to future brides...get EVERYTHING in writing! Don't bother calling them because you will get no where other than a promise for a call back, which never comes. The details of my experience is below if you want to read on. - When I purchased the dress, Barbara "Barbie" was my sales person. She was very kind and helpful. She helped me through the process of choosing and ordering and wrote down all the details of our conversation so we had it on record for when I returned. I was told that I would get a call when the dress was ordered and a timeline for when to expect it. That is where the customer service ends. It was like Barbie fell off the face of the earth after that because I never saw or heard from her again. - At the airport I noticed that they ordered the wrong color (ivory instead of champagne). Had to call them back to make that change. Barbie was unavailable. Called several times to speak with Barbie, never got a call back. Finally settled with whoever was answering the phone to help me. Changed it to the correct color. - Called several weeks later to confirm the dress was ordered and the timeline. Barbie was unavailable. Promised a call back. None came. Called at least twice (complained about the lack of call backs) finally they confirmed the order and timeline. Only call back I ever received. -Called to make a small change to the back of the dress. Was re-assured it was not too late to make the change. When I got the dress, the change was not made. I was told that I did not call in time. When I told them that the person on the phone said it was ok, they told me that I had spoken to the owner of the store and that she had actually said it was too late. Basically they lied to me to get out of the goof up. Should have gotten everything in writing. - I am a destination bride so picking up my dress and the appointment was very important to me. I showed up at my appointment...Barbie is not there. I ask for her and they say it was her day off. I asked them why they did not tell me that so that I could arrange my appointment around her, and they tell me they didn't want to inconvenience me. huh?? -New sales girl is nice, but completely unprepared for my appointment. Notes with my shoe heel height, measurements, gone. No where to be found. Took my dress and left. I wanted nothing else to do with that store.

s (she let me try on over 20 dresses!) made the dress buying part of my wedding stress-free and even fun :)

ial visit was great, but everything went downhill from there. To begin with, the store said they would contact me once all orders were received and paid for (most bridesmaids were ordering from out of town), but I never received a call, my emails went ignored, and when I called repeatedly to get information, I was either told that the salesperson who had helped me wasn't available or else she came on the phone and said that she would check on it and get back to me... which of course never happened. I live in California but was getting married in Miami, so I was only able to visit Miami a couple of times before the wedding to finalize in-person details. I became so fed up with their lack of communication that the next time I was in Miami I went in, in person, only to be placated and told that all was well, they just placed the order the day before (talk about coincidence) and the dresses were on schedule. No apologies were made about the lack of communication, but at that point it was already too late to order from another store, and I figured at least we'd get the dresses we wanted at the end of the day. NOPE. Flash forward a couple of months, past the date they'd given me as the expected delivery date, and still no word from them. I called and was told that there was a delay on the designer end, so the dresses would be 2-3 weeks late. Meaning they would arrive only a couple of weeks before the wedding, giving the bridesmaids little time for alterations. At that point, I was in Miami for my final pre-wedding visit to finalize details. I went in to the store, in person again, and asked to speak to a manager. I was told that the manager was in the back but hadn't planned to come on the floor that day and wasn't dressed appropriately (??) and WOULD NOT COME OUT. I demanded to speak to her but they kept saying no, and finally the saleswoman disappeared for a very long time. When she came back, she was very defensive and kept repeating that it wasn't their fault, it was the DESIGNER who was delayed. She also flat out LIED to me, saying the order was placed on one date when I had brought proof (!!!) that the order was placed a week earlier than what she told me. She admitted it begrudgingly. ...but that was it. I said that I wanted them to comp the shipping fees my bridesmaids had paid, since they were all now going to have to pay extra to rush their alterations, due to no fault of our own. They refused! I told them I was furious with them and would leave a bad yelp review, so they finally agreed to drop the shipping charges (which were only about $20/person). When I didn't leave right away, the saleswoman asked what else I wanted ("I'm not sure what else you're hoping to accomplish") and I said an apology would be nice... fakest apology ever followed, the dresses finally showed up a week or two later, and I hope to NEVER ever do business with this store again. The dresses themselves were beautiful, thankfully! But they were a brand you could get at any other bridal/bridesmaid store, without the hassle. TLDR version: save yourself some stress and get your bridesmaid dresses somewhere else. This place has the worst customer service of any store I've ever shopped at.

, but my mother and sisters live all over the country, and I was adamant that I wanted them all to be with me when I purchased my gown. So, we picked a weekend for them to come down, and I made 6 appointments at different salons on Miracle Mile, in Fort Lauderdale, in Boca, etc. for that weekend. Before J. del Olmo, I'd been to three other salons on Miracle Mile, and I thought I'd found the dress that I wanted at one of them. I decided to keep my appointment at J. del Olmo anyway, since we were already there. I'm so grateful I did. I explained to Marlin when we started that I had already found a dress I loved. She asked to see a photo, and then she asked what I had been looking for before I'd come across that dress. With that little bit of information, she picked a few dresses for me to try on. I fell in love with two of them - I loved both of them ten times more than the other dress I'd found. To be honest, I was a little torn between the two, but luckily, my decision was made pretty easy by the fact that everyone I was with (mother, two sisters, friend, mother in law, and aunt in law) cried when I walked out in one of the dresses. I ended up purchasing that one :) Like I'd heard from so many people would be the case, the dress was a little different than what I thought I wanted - it had a tulle skirt and a corset, neither of which I was looking for, but it was so, so perfect. Truly a fairytale wedding dress. I loved the dress so much and was so confident that I'd found MY wedding dress that I cancelled all the other appointments we made. I was a little nervous that J. del Olmo wanted to wait until the month before the wedding for the first fitting, as I knew that it would take several to get it right. But everything worked out perfectly - the alterations turned out wonderfully, and I had the dress in plenty of time to ship it to Illinois, where our wedding took place. On our wedding day, I felt like a princess. I received so, so, sooooo many compliments on my dress, as well as on my veil and shoes (both of which I also purchased here). Our wedding was almost three weeks ago, and the compliments are still rolling in. I only wish I had an excuse to wear it all again! The prices are a little higher than some of the other stores we went to, but it's well worth it. The dresses (and veils) here are such better quality than anything else I looked at - couture style and quality dresses for less than $5000. You really can't beat it. My experience purchasing a dress here was everything I'd dreamed about - plush dressing room, beautiful floor length mirror, plenty of room for my "entourage," gorgeous gowns, attentive staff, and even champagne. In sum, I couldn't be happier with J. del Olmo. Thanks to Marlin and the rest of the staff for helping me find the dress of my dreams!

cited to see the Provonia sign in the window of J Del Olmo Bridal Gallery. I had been obsessing over their new collection and I was so happy to see a store that carry the collection. We arrived at 5:50pm. They close at 6 pm. The sales person/owner (the fabulous Mrs. Vivian Del Olmo) was with a costumer but she was very attentive. As soon as she finished with her last costumer, she ran to help us. We never felt rushed and I tried on 4,5 dresses. I told her what style I was looking for and she brought this amazing Ellis Mullet dress for me...my sister and I were just speechless! the lace, the fit, the blings, the cut, the belt...oh so beautiful.. she let us take pictures of the dress and although I wasn't ready to purchase that day I asked her to measure me. we left around 7:20pm, way after closing time. But we were all smiles. :) In September, I went looking for the right gown in California, where the wedding was, with my in laws. And I came across a different version of the same dress again (all lace, no bling, with different lace pattern, but same cut) and everyone loved it. My mother-in-law was crying, I felt beautiful in it and I just knew this was it! After comparing pictures of both dresses, I chose the Miami dress. I called up Vivian in October when I was finally ready to purchase and she remembered me. She found my measurements very fast and we talked some numbers, exchanged some pictures...and I had a dress on the way! :) When the dress arrived, she informed me right away and with the tracking number, I had my package in less than 5 days! one of the happiest days of my life..I loved my dress even more than before. Vivian was very kind and informative throughout the whole process and was so patient with my emails, questions and concerns. She told me how to handle the dress when it arrives, when to get a fitting and how to preserve the dress after the wedding. I am forever thankful for her and so happy to share my happy gown hunting story with everyone. It was a fun memory I will cherish for the rest of my life. I felt so beautiful on my wedding day, like how every bride should feel and I was very happy to share some pictures from the wedding with Vivian. :) Thanks again J Del Olmo bridal Gallery for helping me find MY DRESS!!

nd my mother & MIL dress. She made me feel like such a princess, every step of the way. THANK YOU!

oved the most. They have so many gorgeous dresses at a very resonable prices. The seamstress works miracles she does amazing work and made me a beautiful custom veil with the same lace as my dress. Vivian the owner (and her father) have a heart of gold. They did everything possible to accommodate all my needs. Everyone there made me feel like a princess and made my wedding experience an event I will never forget. I can't thank them enough for everything they did for me. My wedding dress made me feel like a princess and I will never forget the way I felt that day and I owe so much of that to them. I highly recommend J. Del Olmo you wont regret it. Janessa Suarez-Fuentes 10-05-13

sweetest, most caring and kind hearted store owner I have ever met! She quickly offered us champagne, and had one of her colleagues bring over the dress displayed on the window, after trying it on..I had my dream dress! I loved Vivian's care and service so much I had my bridesmaids (13 dresses total) and flower girls (4 total) dresses ordered from her amazing boutique. She truly made sure everything went smooth. Vivian also customized my bird cage veil to complete my couture look! I am so grateful and thankful to have been a J Del Olmo bride! I highly recommend this bridal boutique to everyone! Vivian will treat you like the princess you deserve to be in preparation for your most magical day!

ss, I found a gorgeous $1100 dress. I received so many compliments and no one believes what I paid! :)

d for the perfect dress for me. The store is gorgeous and they have a great variety of dresses and headpieces/veils. I felt like a valued customer from the moment I walked in the door. There are certainly a lot of bridal stores in the Coral Gables/Miami area, but J. Del Olmo is so wonderful, you won't need or want to go anywhere else!!

dn't get it right. Overall it was a great place to get our dresses. I would recommend to any bride, just be sure to give youself enoough time with alterations.

e and Pilar also helped with my fitting. They were both so warm to me and my family. This shop does not hide the name of the designers, or rename the dresses as other stores do. I was treated like garbage in other stores because I asked for more information about the dresses. I love J Del Olmo for being so honest, for having an amazing array of dresses, and for having lovely women who work there.

thing I wanted on a dress, and the other things they custom made them for me and my dress turned out to be better than anything I could have ever imagined. They were always very helpful and made me feel like I was the most important client they had.

ertise and personalized service we received from Maggie. Maggie introduced herself and asked us all for our names, listening to what I was looking for before making her suggestions. As we walked through the dresses, she offered alternatives and described adjustments that could be made. I am by no means a shopper so I enjoyed Maggie's style: she was serviceable without being pushy or trying too hard. She anticipated my questions and concerns and was confidently able to offer solutions or move on when necessary. When it came down to the final two choices, Maggie patiently suggested I take some time to make my decision, knowing that for such a momentous occasion it's better to give a bride some space. But I knew I had found my dress! Vivian the owner came out to greet us and she was a fantastic hostess. I strongly recommend J. Del Olmo. Also, I know I'll be back to J. Del Olmo with my bridesmaids and mom to find their dresses as well.

dress was filthy! Luckily, they were able to clean it, but I was told it was from when they were hemming it. Dresses are pricey, and the owner is very nice!

the boutique, the service and the dresses are all impeccable. I found a gorgeous dress and veil within my price range and felt like royalty every time I had an appointment. I love J Del Olmo and highly recommend this boutique to anyone who is looking for unique, beautiful and stylish dresses (in all price ranges) and only wants top notch service. Thank you for making me look stunning on my wedding day!

and the the store is clean, bright and welcoming, with a great selection of dresses for all tastes. My consultant and the designer worked hard to make sure the dress was perfect, and it was. Thank you!

I lost count of how many dresses I tried on. She picked styles that really complimented my figure as I'm a bit of an apple shape. In the UK a lot of shops have a 5 dress policy. This isn't the case at J Del Olmo. I got the dress of my dreams and veil as well! Maggie has a gentle way about her I found her unhurried approach so valuable in assuring me that I'd made the right choice. Also her knowledge of her stock was invaluable as were her suggestions for the alterations for my dress. (I had the back lowered) My partner was also very grateful that she kept me in budget. The shop interior is huge and very glamorous. You really do feel like the most valued customer in the world. 10/10 what a wonderful customer experience to have in the USA. Well done ladies!

to find things that I liked. I tried one on and fell in love with it. My mom and MIL were not convinced that this was my dress, but Stephanie knew. She put me in a couple more, but I still wanted my other dress. She was a great help when trying to figure out what size and if we needed to order it longer or not. The dress was in in just under 9 months as promised. I went once just to try it on and make sure it was the right dress and it was perfect. I went for one fitting and all they had to do was bustle the dress. They did it in 10 minutes while we waited. Cost was VERY reasonable and I got everything I asked for for a lot less than I thought I would.

When I went to pick up my wedding dress and veil from them, I failed to check. When my hairstylist, the day of my wedding, asked me for my veil...I looked into the wedding gown bag and my veil was not there. I panicked because it was two hours before the wedding. Fortunately, one of the ladies from the store came to deliver the veil, but this incident should not have happened.

ed into Del Olmo and I let the woman know that I have already picked out the gown that I was going to purchase but I just wanted to look around. She said that was fine and she let me browse by myself for a little bit and I saw the most elegant dress. I kept looking through and didn't see anything else that looked like me. But, I came back to that one dress and said to my mom.. "what do you think about this"? She smiled and I tried it on. Needless to say, I didn't go back to that other store. The price was higher than I had originally budgeted but mom helped me out a little. Great service. Very elegant Gowns. Beautiful shop. Great location. Would definately recommend.

he phone. When we got to the store, however, they were not so nice. Our consultant, Ligia was rude to us from the get-go. My seamstress did a great job with my alterations, but my issue lies with Ligia. My mother really liked this one dress, and Ligia told my mother that she would have to purchase the sample gown if she liked it. Normally, most stores give you a discount for puschasing the sample gown, but she refused to give us a discount. I don't think it's fair to ask someone to pay full price for a gown that many people have tried on. She told us on two ocassions that she would ask her boss, but she never did and never called us back. I would not go back to purchase a gown from this salon.

ed into J. Del Olmo not knowing what to expect. The staff was wonderful, and I found my dream dress that same day. They worked with me to have my dress done in time for my wedding. I felt at home; the staff is wonderful, caring, and very professional. I was extremely happy with my dress and so was my husband. J. Del Olmo is truely the best in bridal and evening wear.

re, I called ahead and asked if they had dresses in my price range and was told "absolutely". When I finally found the dress of my dreams, they brought us champagne and rolled out the red carpet. Then Lucy told me I would have to spend 3,900 on the dress and veil (not including taxes!!). My family was shocked as was I. I had been reminding Lucy of my 3,000 budget on every dress she pulled. Immediately Lucy, the charming sales associate, turned into Lucy the pushy, rude, car salesman. Me: "Lucy,this is just too high. My budget was 3,000" Lucy: "This is a 6,000 dress which I got down to 3,400!! This is a DEAL!" Me: "Ok. But again my original budget was 3,000 for a dress." Lucy: "Well what did you expect! I mean did you think alterations and a veil would be FREE???" Me/Family: "Well this is our first experience doing all this and we didn't know alterations and a veil would be almost 900 more." Lucy: "Well we just don't carry dresses that are $3,000. That's just a weird number for a budget." She continued to tell us that this was a deal and that she would only be able to do this today, that the dress would certainly be gone by tomorrow. It was a horrible feeling, especially to be doing this all still standing in the dress of my dreams while awkwardly holding champagne. We asked her to give us a moment and instead she was flinging the dresses off the hangers and out of the room. I don't think she could have gotten me out of the dress any faster. When she heard that my family and friends were encouraging me to just walk away she said "3,700 but that's only if you do it right now!!" The more she pushed, the more uncomfortable I became. In the end, I left the store very unhappy. I was terrified that all my dress shopping experiences would be like this. However, I had a second appointment scheduled that day at J Del Olmo (only 3 minutes from Chic Parisien). From the moment I walked in to J Del Olmo, it was a completely different experience. My sales consultant was very sweet. She didn't pressure me at all. She let me try on the dress, told us a little information about it and then walked away so I could have a moment with my family and friends. It was by the third dress that I knew I had found THE ONE. Overall, J Del Olmo worked with me on my price. I told them 3,000 when I walked in the door and I spent 2,200!! The service was excellent and I am so glad I didn't cave to the pressures of Chic Parisien. My advice to future shoppers, skip Chic Parisien and visit J Del Olmo!

somebody else which became a pretty big inconvenience. It's a shame their service is so bad because the store is beautiful and my dress was beautiful!

d style number of my dress and insisted I had chosen another dress until I looked through the entire store and finally found my gown on myself; in trying to order the gown, she used the wrong brand's sizing chart and would have ordered me a dress far too small and short - thankfully I already had an idea of my size in that brand. I ended up searching for the gown online and ordered it from a store in Utah (which turned out to be fabulous).

t they did to my dress, it took me one year to pay for it and at the end they damage the dress, i was able to used but the front was damage once i get my dress from the cliner i will take picture and show what they did to it. and at the end I had to pay

decided to purchase it. However the sales lady raised the price by $700 from my first visit. When I asked her about it she said it was impossible that she would never do that. I then handed her a business card where she wrote the price in her own writing. Ridiculous. It felt like a used car lot.

d an AMAZING job with the alterations, not to mention that due to my short time in Miami (I planned my wedding from Seattle), they had to do my alterations three days before the wedding and everything was perfect, ready and on time.