Jackie Willome Photography

the timeline for golden hour photos and received no response. I emailed again Mon, Jan 27 2020 asking to finalize the timeline, and still got no response. I emailed Jackie again on Thu, Jan 9, 2020, about the timeline with no response. I emailed her a 4th time on Fri, Jan 17 2020, saying “Howdy, I am just sending you this email because I messaged you back in November and didn't get a response I also emailed you on the 9th of this month, so I was just wondering if there was a better way to get in touch with you. Maybe text messaging? I'm not sure if maybe my emails are getting filtered as junk or what's going on. Jackie said she didn't receive any of my emails, but she did respond to this 4th email. My wedding was right at the beginning of the pandemic and Jackie thought it best to get a different person to step in for her since someone in her family was high risk. My wedding was unfortunately canceled anyways. On Wed, Mar 18, 2020, Jackie agreed to a new 2021 date after we confirmed with all our vendors. On August 5th we asked for the contract. One month later on September 6th Jackie said she didn't know we confirmed with our other vendors (which was true, that was my bad for not telling her we were good to go, but you can see the length in-between communication). She said she would send it over on Sep. 11th. We still had no contract. I sent a demand email saying if she didn’t send it we were going to need to part ways. On Sep 12th she sent the 2nd contract. Sun, Dec 27, 2020,I sent an email saying I was going to be 8mo pregnant at the wedding and needed to reschedule again. Mon, Jan 11, 2021 Jackie said she would reschedule again. I sent emails to Jackie on Mon, Feb 22, 2021; Fri, Sep 17 2021; Fri, Jan 28, 2022; an Instagram message that she read, but never responded to asking her to check her email on Feb 3rd; and then a final demand on Feb 22, 2022 at 2:12 PM. She finally responded to me after I stopped being polite and told her ghosting me for a year was unacceptable. She said that she has been unavailable for various reasons, super flexible with us and that she actually lost money getting a replacement during March 2020 COVID. That was her response to her client after a year of her not responding to me. I finally told her we would STILL love for her to be our photographer if she could send an up-to-date contract for the coordinator or we would accept a refund if she didn't want to send the contract. Neither happened. The second contract that Jackie sent stated that she didnt have to refund anything for cancellation, but I dont consider asking for a contract a cancellation. She also verbally agreed to a 3rd date for us. After a verbal agreement I didnt question if Jackie would be our photographer. She should have stated that her contract didnt obligate her to save a 3rd date and said no to us. She agreed to a 3rd date in writting which is binding in TX. Be careful hiring Jackie she could take your payment and then not respond to emails for 12 months and leave you in the dark about whats going on. Just to be clear we gave Jackie a $750 retainer for engagement photos and her services which we are NOT seeking in court. That is absolutely her money.

because of COVID, we finally had our celebration and thanks to Jackie we will have amazing photos to look back on year after year. Jackie stuck with us for over two years while we tried to find a date that we could celebrate safely, always working to make sure she was making our lives easier (something many other vendors did not do). On the day of, Jackie and her second shooter helped gather people when needed, created shots we would have never thought of, and acted as hype women for us. It was so appreciated and left a lasting mark on us. Her work is stunning-- we can't recommend her more.

ng Jackie Willome for any occasion if you need high quality pictures taken! Words can't describe how happy I am with the pictures :)

ommunication and integrity is concerning. We treated Jackie with kindness. We tipped her $200 on the wedding bc we thought she was so lovely. But the disrespect she has given us in return post wedding is saddening. I'm heartbroken I have missing photos. I'm even more upset with her ghosting us. The photos we have are beautiful, but you can find a better more professional photographer elsewhere.

remely responsive and understanding of when we had to not only move our wedding date but location also due to COVID. On our wedding day, she captured everything that we had wanted and let us enjoy our night. The pictures are incredible! Would highly recommend.

feel so comfortable infant of the camera and most importantly makes it so fun. Her photos are so moody and dark, you can feel the emotion behind the photo just by looking at it. She captured every aspect of our engagement photos and our Wedding. We absolutely love her and can't wait to work with her in the future. We love you Jackie!!!!!

beyond with our engagement pictures! I can not wait to see the beautiful moments she captures during our wedding!

ures but for all those special little moments to be captured for us to look back on. She did exactly that. 2 weeks after our wedding I got over HALF of our photos back and they totally brought me right back to our big day. I was in tears looking at them. She was so easy to work with, and made me feel totally comfortable in front of the camera. She didn’t offer a ton of coaching on how to pose, she just captured everyone as we were and the photos turned out so beautiful. My wedding party and family raved about how awesome Jackie was and simply adored her. We opted for the full package which I totally recommend if you are having a large wedding. We had about 180 and it was so nice having a second shooter there. I can not recommend Jackie enough, and I’m praying I get to work with her again in the future! She is so talented and amazing!

oking at samples from several different photographers, Jackie's photos immediately stood out to me. I had no doubt from the second I saw them that she was the one for us! Of course I was assured by my planner right away that Jackie was one of the best in the business and had a great way with couples and families, she said we could not go wrong with her. Even after that, my expectations were exceeded! We met with her for the first time 6 or 7 months before our wedding for our engagement photos, and working with her was a dream. She immediately puts you at ease in front of the camera and has all kinds of little quirks and tricks she uses to make you comfortable. As two people who were not used to being photographed often, she really made the whole process so much easier for us than we thought it would be. She worked with our two dogs as well and the engagement photos came out GORGEOUS. Now cut to the wedding day, I didn't think I could be more impressed. She arrived early, had a very calm demeanor on the day of which helped me keep my cool, and was right there next to me all day and through the night! Was very professional even through some of my tearful moments, she even made sure to capture those beautifully. She let me use her as a human napkin to wipe my fingers on her pants whenever I had lipstick or something I would not want to get on my dress (thanks, Jackie). She stuck to the timeline amazingly, photos did not take up too much of our time, and was a great family/friend-wrangler! A few times during the night, she pulled my husband and I away for secret photos that she had found good lighting or a good spot for. I cannot express to you how much we appreciated her on our wedding day. Especially if you just listen to her words of wisdom, trust me, you will get some AMAZING photos out of it. We had the full gallery of photos back to us within 3 weeks after the wedding and they could not be more beautiful. The editing and contrasting work is so gorgeous and a few of the photos were edited w/ deep saturation or in black and white to make them look even more majestic. My husband and I were reminiscing and wishing we could do the day all over again while we were looking at the photos. Seriously, if you want your photos to look unique and mesmerizing, BOOK JACKIE WILLOME. You won't regret it! Strongly recommend going for the full package like we did as it adds an assistant photographer who comes later in the day when things really ramp up. It's great for large guest counts, we had about 240 at ours. THANK YOU JACKIE WE LOVE YOU, wish we could work with you all over again!

and equally as talented. When I first saw her work I knew instantly I loved her style of photography but it was icing on the cake to work with such a wonderful group of people! I cant recommend Jackie enough!! She's FABULOUS

h so, that I find myself scrolling through the photos on almost a daily basis just so I can relive the joy of that day! She was able to herd our crazy families and wedding party as well as capture some of the sweetest, most intimate moments. I cannot recommend her enough!

t we were looking for and with great pricing we knew she was a great investment. Jackie has an amazing eye for capturing moments and emotions. She also did an amazing job capturing the details of our wedding that we would most likely forget otherwise. Jackie also did an incredible job making sure that the photographs took place without interrupting the flow of the day. We love our photos and had such a positive experience working with Jackie and her team!

y on our big day. She did just that! She was with us for at least 12 hours the day of the wedding and worked her butt off with her second shooter the entire time! I was so grateful for her not only taking thousands of BOMB photos but also constantly helping me re-bustle my dress on the dance floor (and deal with our ridiculous groomsmen who shall not be named). Do yourself a favor and book Jackie with confidence! She will not disappoint! Thanks for everything, Jackie!!!

ty, and put a genuine smile on your shy flower girl or ring bearer! We really liked Tony, the second photographer she brought for our wedding too. Last brag of the day - Our wedding was October 20th and we received our whole wedding gallery by November 9th.

h days meant a lot to us. The photographs for both are so beautiful--we will cherish them forever! Not only is she a talented photographer, but she's also a kind, thoughtful, and easy-going person. Would definitely recommend!

was reliving my wedding all over again. She managed to incorporate (as her description specifies) the ambiance, items big and small, that truly breathed the essence that was our wedding. Also, MAJOR props to her for going to such great lengths to capture our special day! It was a hot (pushing 100s) day in Austin and the bugs (chiggers, ants, and mosquitoes) were overly abundant in the fields. She took them like a champ and managed to get some killer shots of my family and friends, my husband, and myself. Jackie, you're the real deal and then some! As some have mentioned, there needs to be a 'more stars' option! HIGHLY RECOMMEND!!!

recommend her enough!

e is great at keeping everything at ease, and takes photos that make you feel. We were a little late to book but got so lucky to have her! She was very patient with us. I would recommend Jackie to any and everyone and would certainly book her again for any future photos. If you're considering her, DO IT, you won't regret it. :-)

and easy to work with. She really went above and beyond to capture so many beautiful moments and images. We are beyond thrilled and have so many fantastic pictures to choose from! Honestly, we can’t thank Jackie enough!

moments captured in time that we will cherish forever! Thank you from the bottom of our hearts Jackie!! - Mr. & Mrs. Vargas