Jaded Events

but fundamental responsibilities outlined in the contract which were not fulfilled. Between the frequent coordinator changes and the lack of consistency and follow-through from our “lead”, our wedding day was not set up to run smoothly from a coordination standpoint. After plenty of communication and in depth conversation, Alexis offered partial reimbursement. Some of the major issues we encountered included the following listed, all of which have been communicated and acknowledged by Alexis: - Inappropriate Attire: The contract requires the team to wear proper attire based on the event’s dress code. The team dressed in what could be best described as sweats and t-shirts. - Insufficient On-Site Support/Poor Execution of Breakdown: We were told that breakdown would begin during the reception, that larger items and other items not being used, would be packed up and put into the truck. Because of the lack of initiating clean-up, we (bride and groom), our families, and a few friends had to step in. My husband and I missed over an hour of our own after party. - Timeline Disorganization & Vendor Confusion (vendor management): The team lacked a central point of contact, missed cues, and seemed to lack familiarity with the timeline. Simple questions about the timeline (ex: when is dinner?) were either left unanswered or deflected by staff, leading me to believe they did not refer to the heavily detailed document nor notes from previous meetings. Other vendors had not heard from the coordination team prior to the wedding day (no “month of vendor communication & management” as outlined) nor, for some, the wedding day itself. - Ceremony/Grand Entrance/Grand Exit: One of the most emotional moments of our day, my walk down the aisle, was botched. I was rushed to start walking down the aisle, missing the big moment I had intentionally planned with care. I was told to “go” and the door to the courtyard ceremony was opened well before I heard the music cue. The grand entrance was also botched, leading us to run around the building to the front entrance where we entered significantly late. Lastly, the grand sparkler exit was heavily executed by everyone but the coordinators (lighting of sparklers, lining up guests, disposal, etc). - Decor Set Up Execution Was Poorly Handled: A key signage box was completely overlooked, leading to missed guestbook and jersey signatures. These were clearly labeled and confirmed in our final meeting. One of the items missing, not only the bar menu, but the story behind the signature cocktails. In addition, my husband was approached for things that were already discussed and very clearly labeled. - Cake Service Was Chaotic and Unprofessional: Coordinators cut half of 1 of the 3 sheet cakes and left to go eat while guests were serving and cutting their own cake. - Team Inconsistency & Miscommunication: We were assigned four different coordination teams throughout our planning process. We were never introduced to one of our coordinators, and our main point of contact appeared disengaged in our final meeting. She kept her camera off and asked questions that had just been answered by another coordinator and myself, suggesting that she was not fully present or prepared. At the wedding, our “lead” left during the reception.

re so supportive and helpful throughout the entire day. We had two pre wedding meetings where we ironed out all of the details and the timeline, and speaking as a very type A person, I immediately felt very confident in the teams organization and attention to detail. On the day of, I packed a load of decorations to be delivered to the venue and the girls arranged everything from the candlesticks to the marquee letters, their ability to execute my vision truly blew me away. I could not have done it better myself! Every detail was exactly how I pictured it, and they did all of this while making sure that the wedding party was where they needed to be and taken care of. The girls went above and beyond anything that I anticipated, and could not be happier with the services provided! If you are looking for a dedicated, professional, and caring team for coordination services, then I would highly recommend Jaded Events!

e needed! If you are in the market for a day of coordinator I would definitely check them out!

imes, usually at the last minute, citing inconsistent reasons. They showed up nearly an hour late on our wedding day. They didn't reach out to let us know they would be late. They did not apologize. They are now claiming their start time was half an hour later than we agreed upon- which is obviously untrue and would make no sense if you were to see our timeline, which they had a copy of. This is after shortening our package time from 12 hours to 10 hours and not letting us know until our final meeting. They were at our event a total of 9 hours when we were told we were purchasing 12. They did not communicate with our vendors prior to the wedding- even though we gave them a list of vendor contact information and they told us they would. They did not coordinate our timeline on the day of, only touched base with us one time when they arrived, and then were MIA for the rest of the event. We had to find them if we needed anything- when they were given a timeline and task list and should have known when and exactly what needed to be done. Their contract explicitly states that they would abide by the dress code of the event, however Alexis and McKenna arrived in sweatpants, tennis shoes, t shirts and jeans-- we had a cocktail to black tie event. Between their late arrival and how long they took to setup our charcuterie table, they did not complete any of the other setup tasks they were responsible for before the event began. When it was time for them to cut & serve the cake and I had to find them and ask them bring up the plates and help, they asked me to carry the cake back to the kitchen in my wedding dress! They were to do a slow tear down and all clean up of the event. Friends and family ended up doing 90% of it because Jaded Events clearly were not going to get it all done in time. Alexis was not apologetic or accommodating when it came to rescheduling our meeting, or about being nearly an hour late. We contacted her by email to express our disappointment to which Alexis replied with wildly untrue accusations of us treating her badly and took accountability for only a few of the tasks her team failed to execute on our wedding day and then blocked us. She's claiming we cussed her out and were disrespectful in texts, to which I have receipts proving that is completely untrue. I would not hire Jaded Events if you need vendor coordination or timeline management. If all you need is two buddies that can meticulously assemble a beautiful charcuterie table and your event is super casual, by all means hire them-- but I wouldn't trust them to coordinate an event or to treat you with respect. We would have been better off having friends and family do everything we hired Jaded Events to do- I mean, we ended up doing most of their work anyway. My only wedding regret is I wish I would have canceled after the initial red flags and relied on ANYONE else on my wedding day.